Nokia Suite doesn't detect Nokia E62

I tried to connect my Nokia E62 with the usb to my comp and I can not get it to detect it. It keeps asking for the driver. I installed everything. I am using Motorola SKN6371C usb cable which  I was told was suppose to work. Is this the problem?

Nokia cables will work definitely with Nokia PC Suite, because the necessary drivers are bundled with the software. That's why when you're connecting a compatible Nokia cable to PC Suite, you will see a little message during the set up process that states it's installing drivers.
Based on your description, your Motorola cable will need to have the drivers installed first before installing PC Suite. I suggest you check with Motorola or go to their website to see if they provide the driver file for download and install that before you re-install Nokia PC Suite after uninstalling it like radical24 said.
Just bear in mind, it may not work since you're not using a recommended cable. Can try though.
"Try not. Do or do not, there is no try."
If you found someone's comments helpful or like what that person has to say, please give some Kudos to the post!

Similar Messages

  • Ovi Suite doesn't detect Phone

    Well I have N97
    Used to have problem 'USB phone parent' driver couldnt be instaled - Just done PC suite cleaner and fixed that problem.
    Now its installed driver wise, so 'My computer' sees N97, and phone says its in PC suite mode BUT
    Ovi suite doesn't detect it. I tried 'add new device' it still didnt find it.
    I can browse it fine through my computer.
    And before you say - yes phone is in PC suite mode.
    I also just did hard reset of phone

    Please follow the steps provided below and check.
    Uninstall the following from add/remove
    - Nokia Ovi Suite
    - Nokia Connecting cable driver
    - PC Connectivity Solution
    Then go to device manager ( Right Click My Computer-Manage) then ports- Uninstall all the ports which is by name nokia (
    there might be multiple entries, but remove them), but please dont remove any other from there which might lead to
    malfunction.
    - go to C:\Documents and Settings\All Users\Application Data\OviInstallerCache and remove all the sub folders inside that.
    For windows vista and windows 7 it will be C:/Program Data/OviInstallerCache
    - Restart Computer
    - Download and install ovi suite
    - Restart computer
    - Then connnect the device and wait till all the drivers are downloaded.
    - Then launch Ovi Suite connect the device.
    This has solved the issue in many cases.
    Hopefully this works.
    Helpful information, then dont forget to hit the kudos star :-) Or say it accepted solution and thanks

  • Nokia suite doesn't detect n8 via USB, but i can a...

    Nokia Ovi suite has suddely stopped detecting my N8 today. I didn't face this problem till yesterday. I can stil access the phone's memory via windows explorer.
    I have made any changes to setting either on the phone or my laptop.
    Please help

    Do you have the facility to try setting up Bluetooth connection instead?
    Happy to have helped forum in a small way with a Support Ratio = 37.0

  • PC Suite 6.82.22.0 Doesn't Detect Nokia Communica...

    Operating system:
    Microsoft Windows XP
    Build 2600
    Service Pack 1
    Language: English
    Language for non-Unicode programs: English
    Locale: English
    Input language: English
    Nokia PC Suite:
    Version 6.82.22.0
    Language: English
    Connectivity Cable Drivers:
    Not installed
    PC Connectivity Solution:
    Version 6.43.9.0
    Bluetooth stack:
    WIDCOMM Bluetooth stack
    Version 4.0.1
    Build 2500
    Above information as requested. My 9500 Communicator is running V 05.22(01) 03-06-2005 RA-2 as per *#0000# command.
    I have installed the above version. I have uninstalled it. I have run the Nokia Register cleaner. Re-installed it. The software takes an age to start. I have requested that it open on start up. This ignored. If I click on any of the icons then nothing happens.
    Any suggestions.

    Surely the first problem is that the suite doesn't recognise the phone. I have now installed the suite on another laptop, this one running windows XP SP2. See below
    Operating system:
    Microsoft Windows XP
    Build 2600
    Service Pack 2
    Language: English
    Language for non-Unicode programs: English
    Locale: English
    Input language: English
    Nokia PC Suite:
    Version 6.82.22.0
    Language: English
    Connectivity Cable Drivers:
    Not installed
    PC Connectivity Solution:
    Version 6.43.9.0
    Bluetooth stacks:
    WIDCOMM Bluetooth stack
    Version 4.0.1
    Build 2500
    Microsoft Bluetooth stack
    Version 5.1.2600
    Build 2180
    This appears to work fine. The Get Connected icon works straight away and I have the used the back up and internet access icons.
    The difference appears to be that SP2 has the Microsoft BT stack. Does the Suite take this as the default?

  • Nokia Suite doesn't "see" Outlook 2010 contacts

    I"ve recently installed on a new PC with windows 7 (32bit) MS Outlook 2010 and latest version of Nokia Suite. (3..2.100). I wanted to sync my contacts with my nokia phone (C2-01). However Nokia Suite doesn't "see" that I have MS Outlook installed. In the options to syncronize contacts it has only windows contacts.
    Can anyone help how can I sync my contacts in MS Outlook with my nokia phone in this case?

    Hi Toshkentlik,
     I would like to add one thing more here.
     You could first also check in Nokia Suite -> Tools -> Options -> Contacts ; See if Microsoft Outlook is selected there!
     If yes, then
     Diconnect/Connect you phone
    Click Sync -> Repair Sync
    Now Syn contacts again
    Hope it helps!
    Thanks,
    Best regards,
    taza99
    Nokia Suite Team.

  • Nokia Music (v1.3) doesn't detect my N97 device

    Nokia Music (v1.3) doesn't detect my N97 device!! how can i do or how can i trasfer my music from pc to the device?

    Can you make sure that the service servicelayer.exe is running in you active service library? 
    Run > services.msc > find servicelayer.exe make sure it's enabled and running.  If it is restart the service whilst the phone is plugged in.
    Does that make any difference?

  • Nokia E62 and iSync 2.4

    Hello,
    I am considering purchasing a Nokia E62, and I know that the new version of iSync (2.4) now supports this phone. I was wondering if anyone has tried paring the phone over Bluetooth and whether the sync works well or not. Thanks.

    The E62 supports both USB and Bluetooth syncing, so pairing the phone over Bluetooth is an essential part of the setup process if you choose to sync via Bluetooth. If you couldn't pair it, you wouldn't be able to sync via BT, and it wouldn't be listed as BY sync compatible.
    What do you mean by 'the sync works well'?
    As the phone is officially supported by iSync then of course it means it does sync well - otherwise it wouldn't be listed as an iSync supported device.

  • Is it possible to integrate Nokia E62 with Cisco Call Manager 4.x?

    The Nokia E-61 can be integrated with Cisco Call manager 4.x using a Nokia Call Connect 1.0 client.
    1.Is it possible to do the same with Nokia E62.If it can be done,what would be the requirements?
    2.Is Nokia E-62 PDA a Cisco Compatible Extension device?

    Thanks a lot for the prompt reply.You are right in saying that nokia and cisco are increasing the number of models supported.Infact the E65 has already joined the club.But my point of interest is the nokia E62 in particular.This Nokia E62 device
    1) does not support WLAN interface(while E61,E65 does).
    2) It is not Cisco Commpatible extension device.(I did not find E62 in the list of Cisco Compatible extensions.chk out the attachments for more info).
    3)It is not compatible with Nokia Intellisync CAll Connect 1.0(while E61 and E65 are compatible.chk out the attachment for more info).
    I found this rather weird and i wondered if Nokia E62 can be integrated with Cisco Call manager ,especially a device which is not Cisco compatible.The only possibility i can see from your answer is that the Nokia E62 might not be SIP enabled(correct me if i am wrong here!)
    My objective is to send a message from a CUAE script to a nokia E62 device.Please excuse me if my posting is not in the right place.i would be highly grateful to you if you could give me pointers to an appropiate location where i can get my queries answered.

  • Nokia E62 wont Isync

    Just purchased Nokia E62 Because it is officially listed on Apple site as iSync Compatible Device Nokia says no only Europe not USA I did try all the hack German plugins but none of them work and I only have the USB cable as bluetooth was not included by apple on their top of the line G5 Quad. The phone does show up in system profile and as a external drive just no Isync. No problem with the same set up with Razr v3xx and that is not even listed as being Isync capatable any solutions any plugins that work for E62?

    I solved my problem by buying a USB Bluetooth Adapter for $29 I read in another post they were having problems with a Nokia phone and they also were trying to sync with the USB cord so to all who have problems With their Cell phones and Isync this could be your solution use Bluetooth OS10.4.9 and Isync and see if that works

  • ISync Nokia E62

    Dear All,
    I have an iBook G4 MacOS X.4.11 and iSync 2.4. I have also a Nokia E62.
    Used to sync the calendars and contacts using Bluetooth, but I don't know what happened, the procedure is not working anymore. The problem is that I can send the mobile's info to the iBook, but not the other way round
    Deleted all the settings and reconfigured again, but it didn't work!
    What can be done? I guess it's a configuration issue... Probably on the phone...
    Thanks for any help,
    Aldo

    If it was going to mess it up I wouldn't suggest it!!
    Resetting the sync history is always the first thing you should try when you have syncing problems.
    But if you're worried, make sure you make a backup of the data in your Address Book and iCal first (you should do this anyway).

  • Connection my old Nokia E62 via Bluetooth to Iphone

    I would like to connect my old Nokia E62 to the Iphone using the bluetooth to transfer some music and pictures. I do not know my Iphone bluetooth passcode. Is there a factory setting?

    Take the LG SIM card and put it in your iPhone. This explains how: http://support.apple.com/kb/HT1438
    Then, Import contacts from a SIM: Choose “Mail, Contacts, Calendars,” then tap Import SIM Contacts.

  • Cannot pair Nokia E62 with Address Book

    I could not pair my Nokia E62 with Address Book after updating to 10.4.9 and decided, along with other reasons, to erase and install my OS. After all the updates were finished, I ended up with the same result. iSync recognizes my phone and works properly, however, Address Book will not pair no matter what I do. If you have any suggestions, I would greatly appreciate it!
    Thank you,
    Rybo

    It appears that Mac OS X Tiger version 10.4.9 does not currently support receiving SMS messages through AddressBook, at least with the Nokia E62.

  • Pairing Tungsten E2 with Nokia E62

    I've searched the posts for an answer but couldn't find anything.  Has anybody paired a Tungsten E2 with a Nokia E62?  I can't get the E2 to send/receive e-mail.  If anyone has the settings, let me know.
    Thanks 
    Post relates to: Tungsten E2

    I understood your question, yet you didn't reply to mine...
    Palm's drivers for Nokia devices are quite old.  You may want to try some of NovaMedia's drivers.  (Try before you buy!)
     http://www.novamedia.de/e_pages/e_produkte_palm_mhs.html
    WyreNut
    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
    If my post has helped you, click the Kudos Thumbs up!
    If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

  • Nokia e62 - IM Alert Tone

    I have a Nokia e62 I purchased about a year ago. I recently started using Yahoo's Instant Messaging (IM) and have realized that I cannot set an alert tone for the IM in the profiles. It's not even an option. However, if I choose Help, it lists IM Alert Tone. Does anyone know how I can set this up? I talked to ATT/Cingular and they don't have a clue. I've looked on Nokia's website and cannot find software updates for the e62. HELP!
    I really hope this makes sense. Thanks.

    First if you want some tones check out
    http://www.tehkseven.net/ringtone/mp3-ringtones.ht​ml
    And when I assign for message alert I go Settings-Profiles-General-Personalise-Message Alert Tone(tap)-then have options of Download,Tones,Songs,Video Clips,and sound clips. I select songss-Albums (coz its easier to check 'unknown' where tones end up than all songs) then just select the tone that I dragged to music file from computer after download and use it. Works for me !
    Good Luck
    If I have helped at all, a click on the White Star is always appreciated :
    you can also help others by marking 'accept as solution' 

  • Ovi Suite can't detect my device

    I have to connect my C6 to Ovi Suite but why is it that Ovi can't detect it? I connected my phone by the use of both USB and Bluetooth, and both won't work. Help please :-( Thanks!

    Hi qwertyuiop1,
    I had this issue as well, but I performed a repair of Nokia Connectivity cable driver and then it started working fine.
    1. Disconnect your phone from PC if connected.
    2 .Open Control Panel and go to ‘Programs and Features’
    3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
    4. Click on the ‘Change’ button on top toolbar.
    5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
    6. Restart the computer if prompted.
    7. Now connect your phone to the PC. Driver installation should complete and Ovi suite (hopefully) should detect your mobile properly now.
    Cheers
    Show appreciation by clicking the kudos star :-), or gesture by typing thanks

Maybe you are looking for