Nokia suite hangs

System is Windows 8.1 6.3.9600
Computer: Toshiba Satellite Z30-A-1E9
Privatefirewall 7.0 and Avast Internet Security 2015  are installed.
Nokia suite 3.8.54.0 installed alright and worked once, then it either fails to start or starts and hangs immediately.
I tried:
uninstall/repair
uninstall reinstall
uninstall - clean registry of all "nokia" instances - reinstall
Problem persists
HELP!!!
Solved!
Go to Solution.

Hi laksi,
Nokia Suite was developed before Windows 8.1 and is also not tested with third-party firewall and antivirus software like the Privatefirewall 7.0 and Avast Internet Security 2015 used on your PC.
It may be required to install Nokia Suite in Windows 7 compatibility mode, and you may need to manually adjust the settings of both the firewall and the antivirus software to make it work, or even find other 'security software' that will allow the Nokia Suite to do what it needs to do. This is so far just guesswork - please read on.
The link to Apple from Abi99 is a hint to 'ask better questions', nothing personal, and not specific to Apple products.
Further reading regarding how to ask tech people interesting questions is found on i.e.
http://www.catb.org/esr/faqs/smart-questions.html#intro
Alerts and notifications from the Windows logfiles regarding Nokia Suite, the firewall and Avast is required to troubleshoot this properly. Or we can do it by trial and error, by uninstalling the firewall and antivirus and see how it will go?
Hans

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