Nokia suite not showing belle update....

Hello,
I am having a Nokia suite 3.3.86 installed on my Win 7. I connected the phone to PC and checked for update, it showed Belle available. I started downloading and in between installing it said something went wrong and cant connect your phone. So I reinstalled suite after installing.
Now it's not showing the belle update.
My phone Nokia N8-00 : 0599255.
Thanks.
Moderators notes: Logs attachment removed.
Solved!
Go to Solution.

Hello,
It is normal that the phone loses connection during the reboot phase.
If you wait for a while it will automatically reconnect to your PC.
If you lose connection during the backup, installation or restore phase, please do the following:
1. Disconnect the USB cable from your phone
2. Press your phone’s power button for about 10 seconds
3. Reconnect the USB cable
4. Wait for the installation to continue
Note: If this doesn’t solve your issues, try to connect your phone to another USB port on your laptop or to a USB port on the backside of your desktop PC. In some cases rebooting the computer also helps or using another PC to do the update.
Please reply the result!
Cheers,
Marina
Nokia Suite team
Click on the Star Icon below if my advice has helped you!

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nokia suit.png ‏21 KB

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