Nokia Suite "Something wrong" Belle Update

E7 with official Anna
Latest Nokia Suite (as of 2/8/12)
Belle update fails after backup with an uninformative message:Error Code 12048

I am running out of ideas... Did you get any error code or just that "not OK" text? If you got some error code, please post it. It could help a lot.
I almost forgot. I had that same issue when upgrading my N8. In my case the problem solved automatically. When Belle was downloaded to my PC, next step was that backup. It said "not OK" for Messages. I didn't touch my phone and after couple of minutes the backup started again automatically and this time it went through ok.
So I recommend that you reboot your phone and close all running apps. Then put USB cable back on and start the upgrade. If backup fails, wait 2 -5 minutes to see if Nokia Suite tries to run it again.
EDIT:
I found something from /t5/Software-Updates/N8-Belle-Update-Failure-Error​-while-backing-up-messages/td-p/1297059 about that issue.
There is something else you can try too. Try removing Message Centres from Message -> Settings. If that won't help, backup your phone and restore factory settings, upgrade and restore the backup.

Similar Messages

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    Moderators notes: Logs attachment removed. 
    Solved!
    Go to Solution.

    Hello,
    It is normal that the phone loses connection during the reboot phase.
    If you wait for a while it will automatically reconnect to your PC.
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    Click on the Star Icon below if my advice has helped you!

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    Have you tried to restart Nokia Suite (from File->Exit) after you have entered proxy credential?

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    http://oi44.tinypic.com/2wef7si.jpg
    Attachments:
    nokia suit.png ‏21 KB

    Hi,
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    Click on the Star Icon below if my advice has helped you!

  • Nokia Suite : Something's gone wrong Internal Erro...

    Today I started Ovi suite as usual and it shows me the new update is available and you must need to install it because it is very important update. So I updated it and it automatically began to install.after few minutes,occured an error. "something's gone wrong. Internal error 2381. C:\Program Files\Nokia\Nokia Ovi Suite\Help\whdata\whfts.js . I don't know what should I do . I decide to uninstall and reinstall it. But unfortunatly I cannot uninstall old Ovi suite.when I try to uninstall it ,it shows the same error.I tried to delete that file.but I cannot install it. so then  I supposed to change the installation path of this program and used that methord.
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    Attachments:
    Untitled-1.jpg ‏343 KB
    Untitled-2.jpg ‏308 KB
    Untitled-3.jpg ‏236 KB

    Hi,
    It seems that for some reason SYSTEM or Administrators group on you computer doesn't have file permissions to that file. Installation can't delete/modify that file and therefore installation fails.
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  • Something wrong with updates

    I have  an iPhone 4 using iOS 7 and when I'm at work the app store updater  says all apps up to date (which I believe they are, as I generally keep them updated from the faster wifi at work). When I get home, the badge on the appstore icon (on home screen) will show "22". I open the app store and check updates and it will list 22 apps that are "out of date". It says some number like that every day. When I get back to work it will show maybe 0 to 3 apps out of date. I'll update any necessary and it will indicate all apps are up to date. When I get home, there will be 24 or 25 apps out of date. What is going on?

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  • Nokia suit update sevice is currently unavailable

    when i try upgrading my C7, the nokia suit says it's update service is currently unavailable even after 3 days and after updating it to nokia suit v.3.3.86

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    Click on the Star Icon below if my advice has helped you!

  • Friends, how is the belle update running on N8?

    Hi Friends,
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  • Belle Update for Product Code : 0599255

    I have been waiting for this update for almost a year now and now when it is finally rolled out... it says no update available for my nokia n8..
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    Hi! Your question has been raised already a couple of times by other users as well. Here's more info: /t5/Software-Updates/Nokia-Belle-availability-information/td-p/1298583
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    yvonne

  • Reinstalling Belle - The Nokia Suite update servic...

    I have a C6-01 I used before getting a Lumia and I want to give it to someone else. Before doing so, I wanted to reinstall Nokia Belle to remove everything I had on the phone's memory and to give the phone away with a fresh installation of the OS.
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    Solved!
    Go to Solution.

    I just tried using Nokia Software Recovery Tool. It recognizes my phone and immediately after I click Install and the download progress bar appears, it says something went wrong ("There was an error. Please try again. Error code: InternalError.")
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  • Nokia suite 3.3.86 con not show update belle os fo...

    Hello sir,
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  • Nokia suite 3.2.100 software updates "something ha...

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    01/12/2011 18:19:13 (Nokia Suite) - INFO    - DAL-NOSSU Thread [GUI], Line 1420, .\Application\Operations.cpp, Nossu:perations:n_nossu_error(): NOSSU ERROR 80000 MAPPED TO ERROR CODE 1000
    01/12/2011 18:19:13 (Nokia Suite) - INFO    - DAL-NOSSU Thread [GUI], Line 1856, .\Application\Operations.cpp, Nossu:perations::setError(): ERROR 1000 IN STATE
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    01/12/2011 18:19:14 (Nokia Suite) - INFO    - SoftwareUpdater Thread [GUI], Line 824, .\Application\Controllers\SUWizardController.cpp, CSUWizardController:nError(): Received error code: 12053, message
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    Hopefully the nokia employees on this thread can use this.

  • No Belle Update On Nokia Suite

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    www.getzclubuk.freeforums.org
    Hyundai Getz Club

    COME ON NOKIA IM STARTING TO GET ANNOYED!!! ITS NOT A SWAP CODE, SO WHATS THE PROBLEM?
    www.getzclubuk.freeforums.org
    Hyundai Getz Club

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