Nokia Update Software just refuse to install

Hi there,
I would like to update my 6288 firmware but can't since the phone doesn't seem to have the first updating option, aka OTA option.
There is the second option : Menu ---> Settings ---> Phones ---> Phones Update ---> Install Software Update.
But I can't do that since I don't have the last firmware and can't find it anywhere on Nokia website.
So I tryed the third option. The Nokia Update Software option but guess what ? It's NSU who don't install because of some error. I've these error codes :
1) Install Shield Error 1603.
2) And then this second error :
I would appreciate if someone was ready to help to use one of these 3 option.
1) OTA Update
2) Direct Update from the phone menu ( the best one I guess )
3) Helping me to install properly NSU in order to finally doing the firmware update.
Regards.
P.S : Club Nokia smartly told me to uninstall NSU and to reinstall it. I had already tryed this solution before emailing them.Message Edited by antares on 14-May-200710:35 PM

17-May-200708:15 PM
antares wrote:
Hi Scoob,
My OS is XP Sp1.
Hi antares
You might like to visit this link concerning "install shield error 1603"
http://consumer.installshield.com/kb.asp?id=Q111019
Were you trying to upgrade PC Suite to 6.83 rel_14.1 from a previous version?
If you've not used Nokia Software Updater before is Windows NET 2.0 or 3.0 FRAMEWORK installed? If you've loaded every Windows Update it is probably there, but is not a critical update and not on Xp install CD.
I wonder whether remnants of previous version remain and perhaps you need to use Windows Installer Cleanup Utility - msicuu2.exe as mentioned in above article
If you try to uninstall PC Suite 6.83 rel_14.1 you can remove core application but cable driver portion remains; these programs are "Nokia Connectivity Cable Driver" and "PC Connectivity Solutions"
Happy to have helped forum in a small way with a Support Ratio = 37.0

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Ericsson T10i -> Nokia 7110 -> Siemens C45, C55, M55, M65 -> Nokia 6131, N73, N82 -> HTC Wildfire, Desire HD -> Nokia Lumia 800 -> HTC Desire X -> Lumia 820 -> Sony Xperia SP -> Lumia 925 + Sennheiser CX 500
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