Nokia Updater does not recognize N91 connected via...

My fone has gone loco on me of late.. freezes about 3ce a day, and after deleting EVERY thing on my phone memory without any improvements, i decided to get an update on the software. problem is, the new updater 1.02.03 or sumn.. does not recognize that my phone is connected, even though the new pc suite does when i try it out.. what could i be doing wrong? (yes, i checked, there is an update for the code my phone carries) thanks for the help (i hope i get..)

Hi,
I faced this problem, make sure you have the latest updater and the PC suite installed. The best would be to remove both from your computer and fresh download and install.
Once you have installed it on the PC, now connect the phone (a PC suite is also installed on ur phone during the PC suite installation on the computer). I STRONGLY RECOMMEND THAT YOU USE THE CABLE THAT CAME WITH UR PHONE.
Select PC suite from the phone.
Start the updater as it is starting, u will see the prompt "Phone Disconnected from the PC suite" on your computer.
Now it should (ideally) start the process.
Cheers
NOTE: YOU WILL LOSE ALL DATA.. and FW should be 2.10.xxx (as i think this is the lates one yet)
Cheers
Nokia 8800e-1 (ARTE), V 05.21, 30-11-2007, RM-233
Phones used: Nokia 3600, 6110, 6600, 8210, 8910i, 9500, N70, N91, 8800 SIROCCO
Sony Erricsson: K900, T610
Motorola, V3, L7

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