Nokia : Why are you alienating your N8 customers?

Question

What fuels this 'where is Anna' fire is the devices you launched with it. It is another slap in the face truth be told. There are so many people out there with issues, problems and in desperate need for this update yet Nokia ignores them and start selling new products with this so called operating system. I for one am done with Nokia. I am using the N8 less and less nowadays and in the rare event that I do go out, I take it for the camera and not for what it can do. Let's be honest, the N8 can do many things but at a mediocre level. This is so 2005 and Nokia seems to not care that they are alienating their faithful customers. 
Bottom line my dear Nokia, you've managed to convince me to buy something else in the near future. I've used Nokia phones since the banana phone came out but I guess all good things must come to an end. 

Answer 1

donallen wrote:
You are describing IBM above, and it's true -- they came very close to lights out.
Actually I was thinking of
"In September 1986 Unisys was formed through the merger of the mainframe corporations Sperry and Burroughs, with Burroughs buying Sperry for $4.8 billion. The merger was the largest in the computer industry at the time and made Unisys the second largest computer company with annual revenue of $10.5 billion. At the time of the merger, Unisys had approximately 120,000 employees.
In 2007, after 3 years of massive losses and consecutive losing quarters, Unisys spun off one their service divisions to remain in business. The retirement of Larry Weinbach leaves the company in a chain of losing quarters. Its Blue Bell Headquarters is auctioned  to help prop up cash flow. Other cost cutting measures include employees' mileage reimbursements limited and wages frozen.
On November 11, 2008, the company was removed from the Standard & Poor's 500 index as the market capitalization of the company had fallen below the S&P 500 minimum of $4 billion.
Late 2008, the company has been in a continuous period of cost-shedding, including benefits cuts and a number of layoffs. The workforce is now down to under 26,000 from a peak of 120,000, a loss of more than 78%.
2010: Unisys has been reinventing itself since mainframe makers Sperry and Burroughs were mashed up in 1986. Sells off its health information management business for capital preservation.
2010 employees - 22,900"
or GEC
"At the company's peak in the early 1980s, there were about 1,600 employees, mainly based in the original Elliott building at Borehamwood UK, and at 3 new purpose built factory units in Woodside Estate in Dunstable UK. There were a number of small offices in many other countries too.
By the 1990s, the real-time process control market was moving to cheaper microprocessor based systems, and GEC 4000 series sales into that market dried up. X.25 networks were being replaced by Internet networks, and so X.25 packet switch sales dried up. This left just the Videotex sales to other countries, and so the company concentrated on this product. However, there was only a window of a few years before the World Wide Web displaced Videotex systems, and the last of the company's main products also dried up.
and then there was DEC .... and Compaq .... oh, and have I mentioned ICL!?
By contrast, IBM has faired pretty well, compared to most - at least the ones above.
"In 2011, Fortune ranked IBM the 18th largest firm in the U.S., as well as the 7th most profitable. Globally, the company was ranked the 31st largest firm by Forbes for 2011. Employees 2010 - 426,751"
My current phone - Samsung Galaxy Note