Nokia X2-02 PC Suite Connection Problem

My Nokia PC Suite for Nokia X2-02 has been installed but it does not show any connections like USB or Bluetooh.

Hi jayasree,
Thanks for your post and welcome to our forum.
Did you select the "PC suite" mode when you connected your phone to your PC? I would advise you to :
Check that you are using the original Nokia USB cable and that the cable is properly connected to the phone and PC.
Disconnect the mobile device and connect it again.
Remove the battery, insert it back again and restart your mobile device.
Restart your PC.
If Nokia Suite is not able to find your phone, try reinstalling Nokia Suite software in your PC.
If possible, check if your phone can be successfully connected to another PC.
You can also try to repair your connectivity cable :
1. Go to Add/Remove programs found in control panel (called Programs in windows 7)
2. Select Nokia Suite or PC Suite installation and click Change/Remove
3. From the dialog Choose Repair
Pfrancoise
If this post has helped you to solve this issue, please press the "accept as solution" icon. Kudos would always be appreciated.

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This is a very common problem it seems, from Googling around for different help solutions. In fact, I'm here because of the same issue. WHich is why I find it slightly annoying that no one from Nokia can be bothered to post a definative solution in an FAQ or something, or maybe just post here to point people in the right direction.
Despite all the attention being garnered by Android and Apple, Nokia is STILL the worlds largest manufacturer of mobile phones, and N95 8GB/N96/N97 users are probably still your loyal base of 'power' users. I for one have a smartphone because my contract was due for renewal, but still use the normally trusty N95/8 (now looking a little weatherbeaten!). Now, if you're going to convince us to try the N8 on our next contracts, it would be nice to see a few more updates and responses to ovi problems. Can we still 'downgrade' to PC suite? Perhaps I'll go and have a look.

Nokia 5300 USB PC-Suite connection problem

I have tried to get my Nokia 5300 to connect to PC-Suite through the supplied USB cable. I can get a connection using Bluetooth, but with USB I can only connect the 5300 in disk mode.
I can see that many others on these pages have reported the same symptoms I experience:
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So, apparently the cable driver installed is not recognized by Windows as the correct driver for this connection. I have tried in vain to clean out the installation in order to start over:
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- Used the PC-Cleaner program to remove all traces of the installation (this failed)
- Manually (using regedit.exe) removed the last traces of Nokia entries in the registry.
And then, after re-installing the latest version of PC-Suite with my firewall disabled, I still have the same problem.
At this point I don't really know how to proceed and any suggestions that could help me overcome this problem would be highly appreciated.

Just to balance this a bit, I just connected 5300 to my PC with cable, did you use any wizard what so ever, only selected the mode in phone screen, waited for 10 secs and I was connected to PC Suite, so yes, you guys have a problem but it is not a designed feature that the connection build up is that complicated. Unfortunately I do not know what is the difference between my PC setup and yours so that I could suggest a rootcause for the problem

N97 - Ovi Suite Connection Problem - Windows 7

Hi all.
I have N97, firmware version 20.0.019 (t mobile - **bleep** with the old firmware updates.... )
I am running windoze 7 with all updates etc.
I have the latest version of nokia Ovi Suite and the latest version of Nokia PC Suite.
I am reluctantly trying to get used to using ovi suite instead of PC ever since Nokia's update page seemed to suggest I should be using OVi suite with this phone.
Anyway bluetooth connection is working fine. I can do all syncs with everything on bluetooth.
USB connection is not, when the phone is connected, and I select PC Suite on the phone, the phone and PC then get stuck in a sort of loop where the PC is "installing drivers" and the phone keeps asking me to select PC Suite mode. Occasionally I get an error message saying I am stuck in file transfer mode.
I have also tried this after going into settings and setting USB connection mode to PC SUITE only, with Don't Ask selected.
This is profoundly frustrating and also renders the ability to update phone software totally useless because you cannot update via bluetooth, only USB connection.
I am getting mighty peeved off with Nokia's ability to get firmware, and software products right. Come on guys, hire some decent developers, and/or start responding to feedback from customers like me. (I'd happily beta test any software, I've done it before for an online game......!!!!)
I am considering selling my N97 online, and just buying an unlocked HTC HD2 after over a decade of using Nokia phones.
help!
R

Amazing that so many have responded to this post, and not one has come close to the right answer... I've had the same problem for a while, and at first I thought it was just my old XP notebook - which had more than one problem - or the general poor performance we've come to expect from the N97. I couldn't even sync on Ovi. But with my new Windows 7 notebook in hand, I was all excited to finally update the firmware on my phone - which had been stuck on v12 for a while. Imagine my surprise when I still had the same problems with my brand-new notebook. I started browsing around for more help than this thread, and found that Nokia has released a software update program seperate from Ovi Suite. Just google "Nokia Software Updater for Windows 7" or whatever version of windows you have, download & install. You might need to kill three "Nokia..." processes in the Task Manager to let it run, because it seems Ovi suite has these processes starting up with Windows. (Amazing when they program applications to do that without your permission!) Why on earth would Ovi Suite need to run three processes on my machine anyway, if I haven't even started up the program after reboot? But still, this program wouldn't connect to my N97 via USB. I clicked on the icon in the system tray showing the drivers installing after I plugged it in, and found the culprit: The installation of the driver for "MTP USB Device" failed. Googled that, and found that there are a lot of people having problems with that, from cameras to cellphones to mp3 players. Tried a few suggestions I found, and ended up having to uninstall all my (brand new?) USB controllers (under "Device Manager") and deactivate Windows Media Player from "Windows Features", reboot, then re-activate Windows Media Player - something to do with MTP Devices getting their drivers from Windows Media Player. Not sure if it was one or both of these fixes, but then Nokia Software Updater connected to my N97 with no problem. Installed the software update, and now all is good again. Incidentally, after the software update was complete, a whole bunch of different drivers were installed when I connected the USB... the main one changed from "Nokia ... Parent ..." something to "Nokia... Flashing..." something - and Ovi Suite connects fine now as well! Good luck to everyone who had this problem - it's been fun.

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Hello all,
one week ago I get Nokia E60. I tried to connect it to my PC via USB cable, that came with the phone. The PC and the phone didn’t find any connection. There was no indication on the PC that there is something connected to USB port, nor to the E60. I tried with other USB ports, which are on the motherboard. No change. Then I reinstall the PC Suite with latest version on the Nokia Web site. Again – no change. Then I tried with another PC, but the problem is the same. At last I had connection of E60 and the PC via Bluetooth and there was no, absolutely any problem. Establishing the connection took less than 20-30 seconds. For example when I try to use USB cable it “dies” for 5-10 minutes and nothing happens.
Please give me some advice what could be the problem. I have red all the FAQ’s on the site but they didn’t help me.
Thanks in advance!!!

With USB connection you should get when you connect the cable to phone and PC some alternatives in the phone screen what type of connection you are wanting. Do you get that question in the phone side ? What are the alternatives visible and what do you choose as alternative ? (I don't have E60 but my guess is that it should give an alternative to choose "pc suite" among other alternatives ?) Only then PC Suite starts to load the cable drivers for PC Suite usage.
Also, if you check the device manager in your PC, how is the phone visible there, any unknown devices ?

Nokia E71 - PC Suite connectivity problem

Hi, I am using E71 since 1 year and use to connect to my LAPTOP on PC Suite. Since One month i am facing problem that the phone is not getting connected to my LAPTOP. Drivers are installed , PC suite upgraded to 7.4.x, checked at Nokia care center, No success. When I click on PC Suite, it looks for connectivity and gives an error as check for connector drivers. I got my LAPTOP also verified by service centre and confirmed LAPTOP is good with any other device except with this. Meanwhile If I connect the same E71 with same cable to another LAPTOP which is installed with PC Suite is connecting well and even at Nokia support center it worked with their PC. I could not find a solution. on how to resolve this. Pl. help me.
I have enclosed screen shorts for reference. My LAPTOP has 4 USB ports and device is detected and drivers are installed on all the 4 ports. But it is not detected from PC SUITE.
BUT IF I CONNECT THE PHONE IN MASS STORAGE DEVICE, IT IS WORKING FINE.
Enclosed file is .docx file, pl. remove .txt in the extension and read.
Rgds, CMK
Attachments:
E71_Connection Error.docx.TXT ‏368 KB

Problem just solved. I installed Microsoft Windows XP Home Edition SP2 operating system and now it works perfectly, so the problem was just that the performance edition operating system caused the drivers not installing properly. But now I have another kind of a problem. I am using the N96 as a modem for Internet. I can only get a speed of approx 45kb/s, while I have got almost 110kb/s with another computer using the same cable. Is it caused because of the USBv1.1 slow USB version? But shouldn't it still be able to do better than 45kb/s, while it transfers files with OK speeds? When I use the Bluetoothv1 USB Dongle, it works with about the same speed but only when using the performance edition, not when using the home original OS. When using home edition OS it works about 5kb/s, but it could have been just temporary. But my main question is, still, that how could I get the speed faster? I have installed the windows KBxxxxxxx patch, but still it works pretty slow, just about half of the speed it is supposed to work.
Message Edited by jupstejuho on 14-Feb-2009 10:10 PM
Phones history: Nokia 3210 > Nokia 5210 > Nokia 9210 Communicator > Nokia 3230 > Nokia N91 > Nokia N96
Current phone: Nokia N96, Elisa Finland Network Branded, v11 Unbranded Firmware [MADE IN FINLAND] Product Code: 0573582

E71x nokia pc suite connection problems

Everytime i connect my phone to my computer and open Nokia Suite, it says that my phone is connected in a non-compatible mode. i do now know how to connect it in a "compatible way".

The phone should wake up when it makes the physical connection on USB and ask if you want to connect "PC Suite' if you have the correct configuration set. Go to Menu ->Settings ->Configurations->Connection->Data Cable->Data Cable Mode. Select 'PC Suite' from the options. A better solution is to select the next setting below it, "ask on connection" set it to "yes" so that when you plug the phone in, you will have the choice. In any case, that's where you tell the phone you want to have it communicate with PC Suite when connected.
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I'm trying to connect my Nokia 6260 by using bluetooth protocol to my computer.
After displaying the authentification phone dialog, and entering the code into my phone input box I've got the following error : Cannot authenticate the phone.
If I look into the bluetooth conections over my phone I see the computer. No matter what i do, I cannot succed in connecting my phone. Can anybody help me ?
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Ando

1) Put Bluetooth "on" in phone, make sure phone is "visible for everybody"
2) Make sure Bluetooth is "on" in PC, open PC Suite , select "get connected", select "search" for devices, when your device comes visible, select it and insert same parrword for phone side and PC side (like 123 or something).
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when i connected my 5800 to my computer with usb..... in pc suite mode
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In fact.. a no. of users have this issue..
/t5/Connectivity/5800-memory-full-in-PC-Suite-mode/m-p/743651/highlight/true#M32680

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When I am trying to connect Nokia Ovi Suite to my phone using Bluetooth, the pairing process seems to succeed, except the last phase: Then I receive a message that the connection did not succeed. The wizard gives then a possibility to try again with a different ID but it fails every time.
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- Microsoft (Version: 6.1.7600, subversion: 16385)
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However, this may be the actual reason for the problems but I do not know how to fix it.
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Still the same problem.
Now I installed the Nokia PC Suite and I tried to make a bluetooth connection to it.
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Do have backup of your phone data & PC registries then
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Are the contacts on the SIM card? Did you sync with Outlook?
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

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PD: sorry for my english. I'm from spain and i tried to dont use a translator

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I was hoping that PR 1.1. would fix the problem, but it did not.
Everything worked fine with the old Ovi Suite.
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Cable Nokia CA-179
Other specs from Ovi Suite system information:
Nokia Ovi Suite 3.0.0.290
Ovi Player 2.1.10304.0
Nokia Photos 1.6.387.0
PC Connectivity Solution 10.50.2.0
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Maps Service API 4.0.24.1
Nokia mPlatform 2.7.44
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Hi,
Ever find a fix ? My problem is below (seems very similar). This group has not helped me yet.
/t5/Connectivity/Nokia-6350-bluetooth-connection-to-PC-may-or-may-not-resume/m-p/724267/highlight/tr...
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