Nokia X6 connection problem with ovi suite

I had recenly bought a nokia x6 16gb and I have connection problem with my ovie suite.I am using cable to connect to the pc.When I open my ovie store it says connect ur device under the ovie suit toolbar. And I connect it but it actually worked but it work for about 5sec and it auto dissconnected.I had tried reconnecting it but turn out the same.But when I am using my laptop and I connect it using Bluetooth it work (ONLY FOR TRANSFER SONG AND PHOTO).I cant update my phone software because I am using bluetooth.I also tried using cable to my laptop but it is same like how I connected to my pc.I am using Windows XP SP2(PC).Thank you for those who helped me and spending time reading it.(Reason=Because I wanna update my phone Software).Again Tks

Hi PhoneNerdies,
Firstly, I recommend to update your Windows XP to Service pack 3. Nokia Ovi Suite do not support fully the XP with service pack 2.
Then use the latest Ovi Suite available, current version is 2.2.0.245 and available from Nokia.com and Ovi.com download pages. You Ovi Suite version you find from help menu and About the Ovi Suite tag.
Then update your X6 to the latest SW available.
After these steps your X6 would work fine.
Regards
HHaapis

Similar Messages

Connectivity problem with ovi suite with nokia x2-...

hi,
i have bought a new nokia x2-01 and i have already nokia e63,
i m trying to connecting my new nokia x2-01 using my e63's usb cable but pc shows that usb not recognise i have tried more then 10 times but it is not connecting can u just help me out for that pls
i cant connect my phone with my pc pls solve it ASAP
thanks,
munawarkhan

You need a Nokia microUSB Cable CA-101 for the X2-01.
http://www.developer.nokia.com/Devices/Device_specifications/X2-01/
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

Apparent problem with Ovi Suite and Win 7 64 bit

Hi
Apologies if this has already been covered, but i have searched quite thoroughly and i haven't come across the specific problem i'm querying.
I'm running Windows 7 64 bit, with PC Suite 7.1.51.0, which runs just fine.
I intend to upgrade to the superb N8 when my contract comes to an end in 6 months, so i'm just doing my homework.
Apparently, the N8 will only run on Ovi Suite, NOT PC Suite.
Now if anyone disputes this and can convince me that the N8 works perfectly fine with PC Suite, then read no further, please just respond! (Bear in mind the OS i'm running though).
As nice as Ovi Suite is, i've managed just fine so far with PC Suite.
Otherwise, please let me explain the problem i am having:
I installed Ovi Suite 2.2.1.23. When i run it, it shows the main screen, and you can just make out a small window appearing in the middle saying "Nokia OVI".
It is then that the program stops responding, eventually displaying the error message which reads:
Runtime Error!
Program: C:\...
This appication has requested the Runtime to terminate in an unusual way.
Please contact the appication's support team for more information.
Judging by the similar stories of Ovi crashing (not finding one where the program fails to open, though), i think it is related to the fact that i'm running Win 7 64 bit; but i could be wrong.
I have tried installing it in compatibility mode, then (failing that), running it in compatibility mode, all to no avail.
Is this a problem that Nokia know about? If there is an intended fix within 6 months, then that'll be fine.
Otherwise, do any of you clever people know any work-arounds?
Any further questions you need to ask, please don't hesitate.
Many thanks
Steve
Nokia Enthusiast
Solved!
Go to Solution.

Pinpointing the problem may be very difficult as Ovi-Suite appears to be extremely unpredictable.and getting Ovi-suit tu run an sync properly seems to be largely a matter of luck.
I have just set-up three brand new identical HP workstations for our Geo-Information Department.
All were set up from the same disk image with only Win 7 Pro Office 2010, then directly Ovi-Suite as our Geo-Information guys insisted on Nokia handsets against our advice.
On one, machine Ovi-Suite crashed on launch and was unable to run at all.
on the second, Sync to OL 2010 failed consistently.
ont the third, everything ran fine with an N97 but an N8 was not recognized
So i got curious and run tests on one machine: I installed the same disk image a total of six times (clean win7-64, clean Office 2010 3 times, Office 2003 three times)
Office 2010
the first time i had the crash on launch, second time OL2010 sync fail, third time it ran ok.
Office 2003
First time notes sync failed, second and third time all was ok.
So the issue is definitely with Ovi-Suite and it appears to be pure luck whether is runs or not and if it runs at all, whether it syncs or not.
Syncing OL 2010 seems to be much trouble prone than OL2003, 64bit appears to be much less stable than 32, onb win 7 it seems to have slightly fewer issues than on XP.
We have NO issues with any other sync software (Palm, BB, Fruit, S-E, Microsoft, even Nokia PC-Suite).
None of the software is run with admin privileges (as we just do not give admin rights to users). If software requires admin rights to be installed, it is done by Data Center employees.
I'm afraid one's best bet to get Ovi-Suite running is trial and error, or if the handset supports it, use PC-Suite, which is what we do.
Ovi-suite users, according to our logs, generate over 70% of our smart phone related support calls, even though they are only 6% of our smart phone user base.
As a result, we currently have all Nokia handsets that do not work with PC-Suite and require Ovi-Suite blacklisted in our organization, meaning we won't support them in any way. Installation of any flavor of Ovi-Suite is prohibited on user PCs as long as it does not become more stable, reliable and less of a resource hog.
Ever seen a black lemon? They turn black when they rot. My N97 is black. 'nuff said

Problem with ovi suite

hey
i have nokia n78 and i installed ovi suite 1.1 on windows xp sp2. my problem is that when i try doing somethnig in program lets sey i want to go in application installer the computer just restart in shows some blue screen message something about sistem error ... so what can be a problem and what should i do?
igor

Hi,
As per
http://europe.nokia.com/get-support-and-software/download-software/nokia-ovi-suite/compatibility-and...
Nokia N78 handset is compatible with Nokia OVI Suite 2.0. Install Nokia Ovi Suite 2.0.0.10(NOS 2.0). It will not have a dedicated icon for Nokia Application Installer as in Nokia PC Suite 7.1.30.9 or in Nokia OVI Suite 1.1, after installing Nokia OVI Suite 2.0.0.10, drag sis file to handset icon on NOS 2.0, application will get installed on the phone.
If it fails, you can install Nokia PC Suite 7.1.30.9 and check this one.

Nokia 5230 Cannot Sync with Ovi Suite

Every time I connect my phone to my computer to sync up with Ovi Suite and click on sync, it doesn't sync and a message pops up to tell me to reconnect or fix the Bluetooth. This has been happening to me ever since I got the phone 3 months ago and only once have I properly synced up my phone with my music (which now doesn't work either and doesn't pick up on the files on my memory card that I added through syncing with Ovi Suite, and every time I connect with the setting of mass storage it tells me I don't have enough room or shows the files ) I would like to restore it to the original factory settings but I have some important files on my phone that I would like to back up before I do that.

Hi,
Pleasew check this link.
http://discussions.europe.nokia.com/t5/Nokia-Ovi-Suite/can-t-sync-calendar-and-tasks-again-with-Ovi-...
Br
Mahayv

Problems with OVI Suite, in under 24 hours...

I recently upgraded my Nokia software to OVI 2, or whatever its called. I will admit, it does look a bit better than the previous version, seems a bit nicer to use, and I like the fact that music, syncing and updating, is all now done from the same application.
Its about time I didn't have to have 3 separate applications installed for my one cellphone.
But I am having problems.
1. I use my phone to connect to the web, and within the first few minutes I was notified that OVI 2 has stopped working, and needs to close etc. I mean, I hardly used the app, and it crashes just from connecting to the web!?
2. I did a software update for my E63, and halfway through the update, OVI threw up an error and said the device was disconnected. I was nowhere near the USB cable. Thankfully, the software update must have completed, because the phone restarted, and when I checked my software version it was up to 2.00.21.
3. So, I unplugged the phone, plugged it back in to restore my contacts, etc. which worked fine, except I don't have any contacts. Why did the calender entries restore, but not the contacts? Luckily, I have all my numbers saved on my SIM anyways, so I just copied them from there.
Did I do something wrong during the backup/restore?
4. As I write this now, I thought I'd plug my phone in, and just check if I could do the restore again, but the phone no longer comes up with that selection menu allowing me to select PC Suite. I decided to restart my phone.
It has now frozen on the screen where you enter your PIN.
*sigh*

Hi,
OK, I have not had any problems since the incident, rebooted my computer and my cellphone, and now both are working. Maybe there was just something wrong in the update process. Will let you guys know if I have any more problems.
I copied the text from Help > About > System Information:
Nokia Ovi Suite 2.0.2.42
Nokia PC Suite 7.1.40.1
PC Connectivity Solution 9.45.0.0
Connectivity Cable Driver 7.1.23.0
Nokia Ovi Suite Software Updater 2009.40.0.60128
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.40
Ovi Desktop Sync Engine 1.1.0.77
Operating system:
Microsoft Windows Vista 32-bit Edition, Service Pack 2
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.6001.18882 (Default browser)
- Mozilla Firefox 3.6
Detected Bluetooth stacks:
- Microsoft (Version: 6.0.6000, Build: 16386)

C7 problem with OVI suite and Outlook exchange 200...

Hello,
I'm now own a NOKIA C7 and need to switch to OVI suite, PC suite is not supported for this handy. OVI suite is not synchronizing my contacts from exchange to my C7.
With my old N73 and PC suite I did not have the problem on my DELL M4400 notebook.
What I've found out, in case of using a USB cable connected nothing was able to synchronize,
no contacts, calendar and Notes. The OVI suite did nothing for 15 minutes, only searching for somewhat.
Crazy is, in case of using a Bluetooth connection (removed the USB connection), it was possible to synchronize the calendar and Notes, but contacts were still not possible, some issue as before.
We verified this problem, using a NOKIA N8 from a colleague - exactly same happened.
I was happy to have at least the calendar synchronized, because I need this for my job.
Nevertheless the contact synchronization issue need to be fixed...
I've bought the C7 with symbian, because I expected no problems in compare to other available Handy Companies and now this...
My personnel opinion, the OVI suite is currently not was the people expecting - support for consumer people and flexible for business people. For me PC suite was much more, what I need.
Now, I'm waiting for support to fix my problem...
Best regards,
Onecent59
Solved!
Go to Solution.

Hello Joyfeal,
Hello Joyfeal,
I never had problems with my old N73, using PC suite - this worked well over years.
Hello Joyfeal,
I never had problems with my old N73, using PC suite - this worked well over years.
I did, what you proposed. Completly uninstall all. Afterwards, I did a registry cleaning and program files cleaning, so nothing from th e PC suite and Ovi Suite was longer on my Notebook.
Next step was reinstalling OVI suite, including cable and BT driver - this was resulting nearly the same - advantage was only, that I can now use BT and USB to update Calender, tasks and notes.
Hello Joyfeal,
I never had problems with my old N73, using PC suite - this worked well over years.
I did, what you proposed. Completly uninstall all. Afterwards, I did a registry cleaning and program files cleaning, so nothing from th e PC suite and Ovi Suite was longer on my Notebook.
Next step was reinstalling OVI suite, including cable and BT driver - this was resulting nearly the same - advantage was only, that I can now use BT and USB to update Calender, tasks and notes.
Strange is, that when I try to sync the CONTACT data, and I let first searching for Outlook folder, it takes about 4 minutes, it finds the right folder, I click and mark this, but then OVI suite is not longer remember the selection (so it seems for me to be) and try succesless to sync the CONTACTs.
Hello Joyfeal,
I never had problems with my old N73, using PC suite - this worked well over years.
I did, what you proposed. Completly uninstall all. Afterwards, I did a registry cleaning and program files cleaning, so nothing from th e PC suite and Ovi Suite was longer on my Notebook.
Next step was reinstalling OVI suite, including cable and BT driver - this was resulting nearly the same - advantage was only, that I can now use BT and USB to update Calender, tasks and notes.
Strange is, that when I try to sync the CONTACT data, and I let first searching for Outlook folder, it takes about 4 minutes, it finds the right folder, I click and mark this, but then OVI suite is not longer remember the selection (so it seems for me to be) and try succesless to sync the CONTACTs.
I've tried so much - no success. I've a lot experience in software - but no idea, what I can try out more. I guess, there must something be with Outlook 2007 and Exchange server usage, which worked with PC suite.
Hello Joyfeal,
I never had problems with my old N73, using PC suite - this worked well over years.
I did, what you proposed. Completly uninstall all. Afterwards, I did a registry cleaning and program files cleaning, so nothing from th e PC suite and Ovi Suite was longer on my Notebook.
Next step was reinstalling OVI suite, including cable and BT driver - this was resulting nearly the same - advantage was only, that I can now use BT and USB to update Calender, tasks and notes.
Strange is, that when I try to sync the CONTACT data, and I let first searching for Outlook folder, it takes about 4 minutes, it finds the right folder, I click and mark this, but then OVI suite is not longer remember the selection (so it seems for me to be) and try succesless to sync the CONTACTs.
I've tried so much - no success. I've a lot experience in software - but no idea, what I can try out more. I guess, there must something be with Outlook 2007 and Exchange server usage, which worked with PC suite.
I've talked with a few guys in my company (R&D area) and all told me, that they like the new N8 and C7-00, but they hate the OVI suite - it´s designed for kids and hobby user, but not for professional usage - my opinion is, that PC suite was much clear in use. OVI suite has some feature I like, but I expect to have such kind of problems fixed. The C7-00 is not a cheap handy, so I can expect this.
Hello Joyfeal,
I never had problems with my old N73, using PC suite - this worked well over years.
I did, what you proposed. Completly uninstall all. Afterwards, I did a registry cleaning and program files cleaning, so nothing from th e PC suite and Ovi Suite was longer on my Notebook.
Next step was reinstalling OVI suite, including cable and BT driver - this was resulting nearly the same - advantage was only, that I can now use BT and USB to update Calender, tasks and notes.
Strange is, that when I try to sync the CONTACT data, and I let first searching for Outlook folder, it takes about 4 minutes, it finds the right folder, I click and mark this, but then OVI suite is not longer remember the selection (so it seems for me to be) and try succesless to sync the CONTACTs.
I've tried so much - no success. I've a lot experience in software - but no idea, what I can try out more. I guess, there must something be with Outlook 2007 and Exchange server usage, which worked with PC suite.
I've talked with a few guys in my company (R&D area) and all told me, that they like the new N8 and C7-00, but they hate the OVI suite - it´s designed for kids and hobby user, but not for professional usage - my opinion is, that PC suite was much clear in use. OVI suite has some feature I like, but I expect to have such kind of problems fixed. The C7-00 is not a cheap handy, so I can expect this.
...now I wait for help or software update...
Hello Joyfeal,
I never had problems with my old N73, using PC suite - this worked well over years.
I did, what you proposed. Completly uninstall all. Afterwards, I did a registry cleaning and program files cleaning, so nothing from th e PC suite and Ovi Suite was longer on my Notebook.
Next step was reinstalling OVI suite, including cable and BT driver - this was resulting nearly the same - advantage was only, that I can now use BT and USB to update Calender, tasks and notes.
Strange is, that when I try to sync the CONTACT data, and I let first searching for Outlook folder, it takes about 4 minutes, it finds the right folder, I click and mark this, but then OVI suite is not longer remember the selection (so it seems for me to be) and try succesless to sync the CONTACTs.
I've tried so much - no success. I've a lot experience in software - but no idea, what I can try out more. I guess, there must something be with Outlook 2007 and Exchange server usage, which worked with PC suite.
I've talked with a few guys in my company (R&D area) and all told me, that they like the new N8 and C7-00, but they hate the OVI suite - it´s designed for kids and hobby user, but not for professional usage - my opinion is, that PC suite was much clear in use. OVI suite has some feature I like, but I expect to have such kind of problems fixed. The C7-00 is not a cheap handy, so I can expect this.
...now I wait for help or software update...
Regards,
OneCent59
Hello Joyfeal,
I never had problems with my old N73, using PC suite - this worked well over years.
I did, what you proposed. Completly uninstall all. Afterwards, I did a registry cleaning and program files cleaning, so nothing from th e PC suite and Ovi Suite was longer on my Notebook.
Next step was reinstalling OVI suite, including cable and BT driver - this was resulting nearly the same - advantage was only, that I can now use BT and USB to update Calender, tasks and notes.
Strange is, that when I try to sync the CONTACT data, and I let first searching for Outlook folder, it takes about 4 minutes, it finds the right folder, I click and mark this, but then OVI suite is not longer remember the selection (so it seems for me to be) and try succesless to sync the CONTACTs.
I've tried so much - no success. I've a lot experience in software - but no idea, what I can try out more. I guess, there must something be with Outlook 2007 and Exchange server usage, which worked with PC suite.
I've talked with a few guys in my company (R&D area) and all told me, that they like the new N8 and C7-00, but they hate the OVI suite - it´s designed for kids and hobby user, but not for professional usage - my opinion is, that PC suite was much clear in use. OVI suite has some feature I like, but I expect to have such kind of problems fixed. The C7-00 is not a cheap handy, so I can expect this.
...now I wait for help or software update...
Regards,
OneCent59
Hello Joyfeal,
I never had problems with my old N73, using PC suite - this worked well over years.
I did, what you proposed. Completly uninstall all. Afterwards, I did a registry cleaning and program files cleaning, so nothing from th e PC suite and Ovi Suite was longer on my Notebook.
Next step was reinstalling OVI suite, including cable and BT driver - this was resulting nearly the same - advantage was only, that I can now use BT and USB to update Calender, tasks and notes.
Strange is, that when I try to sync the CONTACT data, and I let first searching for Outlook folder, it takes about 4 minutes, it finds the right folder, I click and mark this, but then OVI suite is not longer remember the selection (so it seems for me to be) and try succesless to sync the CONTACTs.
I've tried so much - no success. I've a lot experience in software - but no idea, what I can try out more. I guess, there must something be with Outlook 2007 and Exchange server usage, which worked with PC suite.
I've talked with a few guys in my company (R&D area) and all told me, that they like the new N8 and C7-00, but they hate the OVI suite - it´s designed for kids and hobby user, but not for professional usage - my opinion is, that PC suite was much clear in use. OVI suite has some feature I like, but I expect to have such kind of problems fixed. The C7-00 is not a cheap handy, so I can expect this.
...now I wait for help or software update...
Regards,
OneCent59

Problems with OVI Suite (N79)

Hi,
today I upgraded to the "new" Ovi Suite and since than everythings seems to be much slower
- Synchonisation with outlook (I couldn't find where to set which sets of outlook-adresses to use )
- Download software (took20 min.)
- connect with the mobile (6 min.)
- Internet connection when using the mobile as modem (too slow)
Am I the only one with these problems or is it a general thing?
Anyhow: Dear NOKA people, please make this thing faster or provide a way to return to the old PC suite

Hi, I've been using Ovi suite since it came out, without a problem. Try removing everything Nokia or Ovi from computer from add/remove programmes then download and run Nolia PC Cleaner and try re-installing Ovi suite, there may be some conflict if you qver wrote the previous programme.
Hope this helps.
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Nokia C7 connection problem with windows 7 (64 bit...

Hi! I have windows 7 installed on DELL INSPIRON N5110 model....I have Nokia C7 mobile phone...I want to connect C7 with Laptop via bluetooth using Nokia OVI suite...but I got error as "Peripheral Device software not installed"....OVI suite got an error that "Failed to connect with phone"...PLZ help me anyone in this regard....

Here are the screen images....
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Connection problem with PC suite

Hello,
I have a Nokia 3120 with the firmware version :V05-91 22/10/04.
I use a data cable type DKU-5
As soon as i connect this cable to my phone i have on my screen phone the following message:Enhancement connected
I go to the menu Settings to find the submenu Enhancement settings but this submenu is not on my mobile,so i can't connect it to pc suite.
If anybody could help me
Thanks

Hi,
Check the following:
Your phone model is supported by the current Nokia PC Suite version at www.nokia.com/pcsuite and reinstall the correct version of Nokia PC Suite if needed.
Your Nokia device is running the latest software. For downloads and assistance, go to Nokia software update service.
When using a cable connection, check that the cable is an original Nokia cable and supported by your phone at www.nokia.com/accessories.
If the problem still persists, uninstall the PC Suite, reboot your PC and install PC Suite again.

Hi problem with ovi suite

Hi This is first time i have used the discussion board so many apologies if this has been asked before. Up to a few days ago i connected my N8 to my computer and the nokia ovi suite opened once the connection between phone and pc was successful. This last two days i have a successful connection but unable to open ovi suite to back up my messages pictures etc. I have clicked on the green ovi suite icon to open it and it just keeps telling me that ovi suite has stopped working and not responded to my request. Please please help. I am not technically minded so basic reply would be appreciated lol. Thanks

Try re-installing / updating it.. The latest version can be downloaded from here ...

Nokia 206 connecting problems with car bleutooth

My problem with the 206 is the bleutooth connection between my phone and car.
After a few seconds (10 to 30 seconds) of connection, the phone disconnect hisself, the screen of the phone goes white and the connection goes down. Then after another 10-30 seconds, the screen goes back to normal and the connection is made again.
When i make a call and this happens, the call ends immediately and i have to wait 10-30 seconds to be able to call agian.
And this goes on and on and on. So i can't call with the phone when i am in my car.
Can anybody help me with this problem?
Thx in advance
Solved!
Go to Solution.

update: i did go back to the shop and i got a new one who really works.

Nokia 5610 have problem with PC suite

I have windows XP professional SP2, I install PC suite(software come with phone). I received a message after connecting the phone with my PC:
"PC suite does not support the connected phone. Install a correct version of PC Suite and try again."
I did download the new version: Nokia_PC_Suite_rel_6_85_14_1_eng_us_web
And update the software but I still got the same problem.
Please! Help me.
Thanks

Newset version is a 4.82 (I think) and it seems to cure a few of the problems. PC sutie now recognizes my phone and the caller ID comes right in. That's all for now, here is the site: http://europe.nokia.com/A4579163
I had to go to this site to get mine, that's were my phone is from (Hong Kong), hope that helps.
Message Edited by mustgo69 on 23-Mar-2008 03:23 AM

Connection problems with PC suite

Hi
I have a 6233 and I have tried everything to connect it to my PC via the PC Suite. This includes using bluetooth and a cable connection (CA-53). I have uninstalled and reinstalled the latest verion of pc suite and still no luck. I am able however to connect to my pc but not through the pc suite.
I am running windows XP .
Please can somebody help as I begining to go mad trying to fix this problem
Thanks

Well I can find nothing in the help about message support plug ins, and a search on the Nokia PC Suite page finds nothing so does anyone know what this is about?
Edit - did a search on this forum and found the answer. The error message is incorrect, you don't go to help you just click on messages in PC Suite and it communicates with your phone and the messages then show.
None of this happened when I installed PC Suite on the computer last June when I got the N80 - I just ran the software, connected the phone and everything was straightforward!!!!Message Edited by kangaroo400 on 17-Mar-2007
09:45 PM
Second edit - you also need to do run get connected again to transfer the message support to the phone, and on the phone you have to accept the software. And now my internet is crashing!Message Edited by kangaroo400 on 17-Mar-2007
09:50 PM

NOKIA C5 and problems with OVI and Windows 7 64Bit

The phone does not recognize OVI (latest version).
The S.O. and 64-bit Windows 7!
I read on the Internet that several have the problem and find it shameful that Nokia has not been involved for months!
Riccardo
Solved!
Go to Solution.

problem solved by downloading from the internet utime 'Update SW'!
But 'those who have no internet on your mobile phone as OVI discharge that you can not' connect?
Greetings
Richard

Nokia X6 connection problem with ovi suite

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