Nokis Ovi suite, unable to sync. contacts

I have deleted my Nokia PC suite and I have installed Nokia Ovi suite. I have connected my new phone; 5530 which Ovi suite has accepted but when I sync using the usb cable I can't see that my contacts have been copies to Ovi, if they have I can't find them.
Do contacts copy to the Ovi suite or only over the air to Ovi?
Solved!
Go to Solution.

Dear cricfancy,
I also do the same as you PIM data with PC suite and multimedia with OVI both the latest versions. The reason is that I wish to sync PIM with my work computer which syncs to an exchange server and I want to keep my multimedia on my private PC (I also like the archive of my SMS). The problem is that at some point (unfortunately I don't know exactly what I have done - I have posted previously on this but no replies) my multimedia has stopped syncing to OVI. The USB and bluetooth connections to OVI suite are succesful but OVI does not see the new pictures and SMS that are not synced. Sync is successful but it reports that there were no transfers.
I have looked at the SYNC settings on my N85 and with the PC Suite profile I can see that the PIM data has synched successfully but the multimedia, text messages, media options are not ticked. These I have tried ticking and then re-synching but no success. I have looked in the options for these and most of them show the database on the phone, but the field for the Remote databases "must be defined". I have tried looking in the help and around the net for these settings. Do you knoe where I can find the default settings for OVI and PC suites? Does one need two sync profiles, one for OVIsuite and one for PC suite. I can see that I have one for Nokia Maps.
Any hints would be greatly appreciated as this has been driving me bonkers for months now knowing that I don't have a browsable archive of my multimedia on my pc - of course i take regular backups.
cheers
jake
PS: sorry for continuing this slightly off topic thread here - but your post is the closest I have seen to solving my problem.
N85 RM-333 20.175.53.1 CODE: 0560500 Made in FInland

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Attachments:
ErrorinOvi.png ‏33 KB

Hi,
What to do next if Nokia Ovi Suite(NOS) fails syncing?
1]
Go to NOS--> Sync--> Repair sync.
Try the following workaround too...
2]
Go to Start--> Run and type %temp% and delete the Nokia folders.
Windows XP
C:\DOCUMENT\<username>\LOCALS\Temp\Nokia Remote Data Store
Windows Vista/ W7
C:\Users\<username>\AppData\Local\Temp
Delete all the files in the "Remote Data store" of that particular IMEI No.
3]
Remove the device profile in the NOS then connect& configure the device again with NOS.
Go to
NOS--> Options--> My devices-->
"Remove this device"     and connect& configure it again.
4]
Go to
Control Panel--> Right click and "Repair" NOS.
Go to
Control Panel--> Right click and "Repair" Nokia Connectivity cable driver & PC Connectivity solution.
In PC
Go to Run--> type   devmgmt.msc
and     go to 'Portable device' and right click <device> do Driver update'.
5]
If, Anti- virus is enabled, allow Nokia Ovi Suite& Nokia programs in the Anti- virus program and try sync.,
6]
Instruct the Cu to delete the "MDataStore.db3" file and try synchronizing to Ovi Suite again.
Windows XP
C:\Documents and Settings\<username>\Local Settings\Application Data\Nokia\Nokia Data Store
Windows Vista/ W7
C:\Users\<username>\AppData\Local\Nokia\Nokia Data Store
IMPORTANT:     If the user delete the above mentioned files/ folders all the user information in NOS will no-more be available.
Every time you delete the MDataStore.db3 -file - you also delete all contacts and text messages that might be stored in Ovi Suite. Also other metadata may be lost (music playlists, photo albums, etc).
So if you do not want to lose: move the Nokia data store file to a different location on
the hard drive.
This data store holds contacts, calendar entries, notes, messages
synchronized from the phone.
I hope this helps
Br
Mahayv

Ovi Suite hangs on sync

Hello, I just bought a Nokia N8 and wanted to sync with Outlook. The first time it worked, but after removing the phone and reconnecting the sync hangs at different stages. Sometimes in the preparation stage "Synchronisation wird vorbereitet", sometimes during sync. There is no error message, why it hangs. After deinstalling and removing any phone specific drivers from device panel I reinstalled the Ovi suite. First sync worked, second not. In my opinion, regular reinstallation for every sync is no option. Any other ideas? Windows 7 pro 64 bit, Ovi suite 3.0.0.290, Outlook 2003.

Hi,
N8
Win7 x64
Ovi 3.0.0.290
I have exact same problem as OP.
I spent 4 hours this morning attempting to sync contacts, which I eventually managed to do.
I am now trying to sync Calendar & Tasks, but having no luck. Ovi always hangs with one of two possible status messages (both of which were originally described by OP).
Either:
...or...
I have tried all suggestions put forward by mahayv in this thread, up to and including deletion of the MDataStore.db3 file. BTW, deleting this file did not make Ovi Suite lose all contacts, messages etc., as mahayv indicated it would.
When Ovi hangs on Sync, and I attempt to cancel, it then hangs again with the following message:
After I then shut down Ovi, using File > Exit, both the program window and notification area green "Ovi" icon disappear, but two processes are still running (namely: NokiaOviSuite.exe and nokiaaserver.exe). These processes must be manually terminated before Ovi Suite can be successfully restarted. If I do not manually terminate these processes and try to restart Ovi Suite, then what happens is I get multiple copies of these processes appearing in task manager, but no Ovi Suite window will ever appear.
Bottom line: Ovi Suite is not behaving remotely as it should.
I have tried many possible solutions, suggested both here and in other threads and forums. These include:
Reinstalling Ovi Suite
Repairing Nokia connectivity cable driver
Reinstalling Nokia connectivity cable driver
"Repair Sync" option within Ovi Suite
Uninstalling ALL Nokia software and reinstalling
Restoring a C drive backup I took about a week ago (i.e. before all this started) thus giving me a "clean slate" from which to try again
I sincerely hope this issue is being taken seriously, as from my various net wanderings it looks like many people are having connectivity issues with Ovi Suite. FWIW, I get the impression that the common factor is Windows 7 x64.
As people have mentioned previously, Ovi Suite is a big let-down at the moment. I really like my N8, but the longer I am without calendar sync, the bigger a problem this is going to become.
Thanks mahayv for helping out so far - I really hope we can get to the bottom of this.

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I knew that, I can read.
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Ovi Suite 2 and 3 contact sync with Outlook 2007 i...

Hi all,
New user of an e71.
I have Windows 7 32 bit
Outlook 2007
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New user of an e71.
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6300: Unable to sync contacts: "Data transfer not ...

Hello,
I'm unable to syncronize contacts between my new Nokia 6300 and a computer.
What works:
* Pairing the device
* File copy to/from phone via Bluetooth / USB.
* Manually adding new entries using the handset keypad.
What doesn't work:
* Synchronising contact details between the 6300 and the Windows
Address Book.
- Fails when using Bluetooth, Mini-USB cable.
- Fails on two different machines; one Lenovo R60e Thinkpad,
one self-built desktop /w a USB Belkin Bluetooth adapator.
I've been trying to work around this problem for a few days now and
running out of ideas. Neither Google nor the Nokia FAQs showed any
obvious solutions.
Any and all assistance gratefully appreciated!
Steps to reproduce:
===================
* Connect phone to machine:
- Either by plugging into USB, and selecting 'Nokia mode' on
the handset, or
- Pairing with the host computer via Bluetooth.
- Note: No username or password is set under
"PC Synchronisation" on the handset.
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- Select "OK".
* Select "Settings".
* Select "Create new settings".
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* Select "Synchronise Now".
- Status messages read:
"Connecting to Wisp..." (Wisp is the name of the handset.)
"Waiting for Wisp..."
"Opening Databases..."
"Reading Outlook Express..."
"Synchronisation Completed"
- 2 warnings reported.
- Synchronisation process lasts a couple of seconds.
- Progress bar only ever reaches the 50% mark.
Failure mode:
=============
Handset displays the following messages:
"Data transfer not possible"
Then:
"Synchronisation info:
Contacts: Incomplete.
Unable to process all items.
0 sent. 0 received.
Contacts updated on other device:
New: 0 Removed: 0 Updated: 0
Contacts updated on my phone:
New: 0 Removed: 0: Updated: 0"
PC Sync report:
Under "PC Sync information":
- "PC Sync has encountered a problem and has
terminated the synchronisation."
Under "Warnings (2)":
- The following warnings were produced during the synchronisation:
The Synchronisation has been Terminated!
PC Sync information.
Under "The Synchronisation has been Terminated!":
- PC Sync could not update the data to the mobile phone.
Under "PC Sync information.":
- PC Sync has encountered a problem and has terminated the
synchronisation.
Troubleshooting attempts
========================
* As mentioned, attempted running the PC Suite software on two
different hosts - no change.
* As mentioned, attempted using both Bluetooth and USB
connections - no change.
* Attempted a "Reset to Factory Settings" on the
handset - no change.
* Attempted erasing both the Windows Address Book contents, so
that both data sources were empty - no change.
Version information
===================
Laptop
Operating System:
Windows XP SP2 (32-bit)
Build 2600
PC Suite version:
Nokia PC Suite 6.83.14.1
Connectivity Cable Drivers:
Version 6.83.9.0
PC Connectivity Solution:
Version 7.7.10.0
Bluetooth stack:
WIDCOMM Bluetooth stack
Version 5.0.1
Build 1500
(Note: Other test host is running same OS, PCS version.)
Handset
Firmware version:
V 04.70 (24-01-07) / RM-217
Memory in use:
Phone

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I ran the Office Diagnostics tool in Outlook (Help> Office Diagnostics) and it solved my problem
If you have the same problem you can try it
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

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Nokis Ovi suite, unable to sync. contacts

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