Nomad Explorer not detecting Nomad Jukebox Zen Xtra after firmware upgr

<blockquote dir="ltr">From the firmware thread: "The Creative drivers shouldn't make any difference. An MTP device is looking for the Windows Media Player 0 MTP driver (which is installed with WMP0)."[/quote]Is that why my updated Zen Xtras (40G and 60G) are no longer recognized by Nomad Explorer on Windows XP? XP sees them. MediaMonkey sees them (and can synch). (WMP0 is installed, but I haven't tried it.) Nomad Explorer (3.0.0, 22 Sep 2004) says nothing's detected. Is this because I'm still using the latest driver (2.0.00), which the Creative download site says only supports firmware below 2.00.00. (If so, interesting choice by Creative, making us downgrade the driver.)?I wouldn't care, but Nomad Explorer is the only way (I know of) to edit the devices' names and startup bitmaps. And I wouldn't even care so much about the bitmaps, but I really really want to edit the names so that I can tell them apart in MediaMonkey's list of devices. Can we still use Nomad Explorer? Which driver should I be using? Creative's download section is anything but clear:?2.0.00 (8 Oct 2006): Supports XP but the firmware must be below 2.00.00.
.30.03 (3 Sep 2005): Supports XP but was released before firmware 2.0.03, so does it support it's?There's also a legacy OS Driver for Windows 2000 (.0.00, 27 Feb 2006) which specifically says it supports PFS players. Is this what I need? Can we no longer use Nomad Explorer on XP (even though it's listed as a download)?

Thanks, but if the Nomad Explorer requires the suite to work, I'll just have to do without it. The Creative Suite is better than it used to be, but IMO it's still not as good as MediaMonkey. Still, Creative doesn't list the Suite as being required for Explorer to work, so I don't think that's it. From the Download page:?Requirements
Windows XP, Windows 2000, Windows Millennium Edition or Windows 98 Second Edition<
Creative NOMAD Jukebox 2, 3, Zen, Zen USB2.0, Zen NX, Zen Xtra or Zen Touch<
I'll try the other driver tonight and see if that's it.
Message Edited by skst on 0-0-200702:57 PM

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Nomad Explorer not detecting any fil

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Well it has started to show the files but when I try to copy a Data File it comes up with an error "Jukebox Player Can't Be Read" or something similar. When I try to play a .avi file straight from the Data Library it comes up with an error saying "An unkown error has occured and the operation was unsuccessful.".
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anto_835 wrote:
Ok i'll try that,thanks. Is there any way of getting the player back to the original settings so i can use nomad again?
No, once you have upgraded to the MTP firware, you cannot go back to ver. x of the firmware.

Zen xtra - after firmware 2.10.03

After updating now i can't transfer my files from mp3 to pc with windows explorer, i can only transfer using the explorer that comes with nomad explorer, but at my cousin's pc it works fine transfering from mp3 to pc with windows explorer.wtf is happening?
another thing> i have 2578 songs at my zen xtra but when i click to "play any track" function, not all of the tracks are shown, only 2329. wtf is happening?
this firmware is very strange :S

I've seen others where Windows Explorer won't work either, but not seen a direct solution unfortunately.
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No access to Zen Micro after firmware upgr

Can someone help me please? I've received my Zen Micro today and thought it would be a good idea to upgrade the firmware right at the start of using the player. I've installed 2.20.05 and the player appears as "Windows Portable Device" on my Windows XP machine.
Unfortunately I do not have access to the player. Neither directly in the explorer nor with Creative software!
What am I doing wrong?
Can I get rid of this firmware and downgrade to an older one?

I have the same problem, didn't find out how to solve the problem yet. but the player just don't work anymore on MY pc, if i try it on another pc, everything works fine. i reinstalled my windows and it still doesn't work at my pc. what can i do? is there an incompatibility with some hardware devices?
i forgot to say that u can't get rid off that new firmware on ur pc because it wouldn't recognize it. i could only do it on that other machine, but there has to be installed the zen media source. didn't tried it out because i like the way u can organize ur music over the windows explorer. i hope there will be a fix for that problem out soon.
did u already write an e-mail to the support?Message Edited by Audioslave on 0-09-2005 05:3 AM

Nomad Jukebox Zen Xtra: Nomad Explorer says Not connected ... first time u

I just bought a Nomad Jukebox Zen Xtra. I used the installation CD to install everything and Windows automatically tried to locate a driver for it but it was not successful, so I downloaded the driver for the Zen Xtra from this website and installed it.
However, when I open "Nomad Explorer" it shows the player's logo with a red X and says "Not connected". How do I get the player to connect to the computer?
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Missing Songs on Nomad Jukebox Zen Xtra - 40GB. Player empty but space not 1

I have the Nomad Jukebox Zen Xtra 40GB.
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Someone help please. How do I get back my missing songs and/or reset the player? If at all possible I?d like to get the missing songs off the player since I don?t have those ripped songs on my computer and don?t feel like ripping all those songs again. What is going on?

PaulS7 wrote:
Thank you. I'm trying that now. I see that I can reload the OS (Firmware). Does anyone know where I can find out what the latest firmware is to see if I need to upgrade? How do I find out what the latest firmware is and where do I go to upgrade?
Make sure to read the FAQ post. All downloads are got from Nomadworld.com downloads.

Nomad Jukebox Zen Xtra 60GB not playing correctly anymore, help!!

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Nomad Jukebox Zen Xtra 60GB is fully charged and ready to use.
I tried loading a set playlist but it won't load. So I tried another, and it doesn't load. Not sure what to do, I go to the menu. This time I choose an artist/band. The music loads, but it doesn't play. I try again, then it starts to play. So I load a few other artists that way. It seems like I had a issue to work out later. Being away from my computer that was going to have to wait. After some time the Nomad Jukebox Zen Xtra 60GB started to start N stop diferent songs. A few times it froze while playing a song. Then would unfreeze to play another, then suddenly start playing the previous one. After about 0-5 minutes of this I decided I had enough. So I planned to empty the playlist, and turn it off. It took me atleast three attempts to empty the playlist and turn it off.
Are these problems fixable What are they hardware or software
Would an OS or firmware update fix these problems Is my Nomad Jukebox Zen Xtra 60GB hard dri've going Can I get a replacement Or do I need to buy a new player
Please help me get my player working. I really like this model, I'd hate to have to replace it.
in 5 years. (The first one fried itself, but fortunately was still under warrantly.) Sadly, I, too, am considering moving on. I onlyreceived generic help fromthe Creative SupportTeam (who ultimately told me my zen is "unrepairable" when their one-size-fits-all solutions didn't work).Since there seems to be an overwhelming # of people experiencing similar problems, maybe the time is right to make the change, especially since an iPod classic 60 GB (7th Generation) is quite affordable these days.
[/B]

Formatting will erase all the files on the player,Cleanup scans the disc & corrects file system errors,broken links (from when you delete things)ect. but does NOT repair bad sectors,Reboot then rebuilds the file system. I'd do the Cleanup>Reboot first to see if that solves the problem.here you will find how to open the player to see what dri've is in there. You can then search Ebay or Google the model number to find another one.

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Message Edited by MaDc0w on 06-29-200708:54 AM

Nomad Jukebox Zen Xtra connection probl

Hello Everyone.
First off, I am using Nomad Jukebox Zen Xtra (30G) with Windows XP - SP2. A few days ago my Zen Xtra would connect to my pc but as of today it no longer does. After searching through similar posts I am assuming it's not a problem with my Zen but with my PC. None the less, I did do my best to troubleshoot myself. I downloaded all possible firmware/drivers from Nomadworld.com. However - the firmware upgrade would not complete due to the fact that my device is not connected. I tried connecting my player to other USB ports on my PC - no luck. I used Nomad Explorer to do my transfers and as suggested in the FAQ, I tried downloading others (ie: MediaSource) however these wouldn't install because it could not detect any device. When I go to Device Manager/USB/ my Nomad isn't even listed. I have tried 3 different USB cables. The player isn't locked. Other devices work with the usb cables and port (ie: logitec clicksmart camera)
So now assuming it is a PC problem, where do I go from now? Thanks in advance for any help you can give me

Hibbs,
Thank you for your response. The only thing that comes to mind is k-lite codec pack I downloaded and installed for the Indeo codec needed for my clicksmart 820. I'm not sure if that would have anything to do with the disruption of my device. The camera itself worked but wouldn't record videos until I installed the codec. Everything else to my knowledge is the same. No other new USB devices installed either.

Nomad jukebox zen xtra - cannot create file w message when trying totransfer fi

My 30G nomad jukebox zen xtra was working great until recently. Now when I power my player up after a day of no use, it takes 0-5 minutes to rebuild the library. When I begin to transfer files using Media source after a few transfers I get the "unable to create file" message and can no longer transfer. I have tried disk clean up and re-booting to no avail. I tried installing the new firmware and this worked for about 80 songs and then I began getting the same problems. I have completely cleaned my PC of adware and spyware and this has no effect. I love my player but am becoming a little frustrated. Would anyone have any ideas? This all started when I turned on my player one day and all of the music was gone. I re-transfereed everything back and later noticed that I had two of everything. I deleted all of the duplicates and from that point on it began to take 5 minutes to rebuild the library but I could still transfer files with no problems. One last thing, when I run disk cleanup in rescue mode, once it gets to 99% done it stalls there for about 0-5 minutes before going back to the rescue mode menu.
scott

i experienced the same problem. until 2 weks ago it worked fine. but a visited the support site and found out that all the software was new. so i downloaded the new versions. even the new firmware with the e at the end. i was at the edge to smash my monitor when i found out that after the firmware update the sound was hearing so quiet. after rebuil os and searching 2 hour on the net for the previous firmware release, prior to E release, i solve the sound problem.
but another appeard. cannot copy files on the player. if i choose to delete them, they disappear. i turn off the zen nx, turn back on and the files were still there. practically all the copy/delete/new folder/paste function were blocked. and the same problem on WIN XP and win 2000. all this because i installed the new versions for nomad explorer, nomad mediacenter, nomad plugin for media center.
solution: uninstalled all the creative software. put the original cd in the dri've. installed all the original software. it was running perfect. so, i could operate again in the data files on the player.
so i thought it was the driver problem since the media library i could access just fine. so i kept the original driver but installed all the new software (mediasource, nomad explorer, nomad zen plugin for mediasource).
guess what? the accesing proble appeard again. i think that the better solution is to stick to the original software.
and one last find. after the E firmware adveture, i experince what other are and was praing not to happen to me. the battery is lasting much much short period. and the green light if you look carefully is fluctuating in intensity. this was not happening until i burn the new E firmware. .0.02e. now after the rebuild os and writng a firmware it displays .0.02 without the E. the sound is like before. 24 damages your ears but the battery problem stills persit. it driving me crazy.

No driver found - Nomad Jukebox Zen Xtra - WinXP

I have used my Zen Xtra for over 2 years now, with the same PC I am currently having problems with. I recently had to do a complete reinstall of Windows (note that I have done at least 2 other complete reinstalls during the life of my Zen Xtra, with no problems). Windows Device Managers sees the NOMAD Jukebox Zen Xtra, but with the yellow question mark and exclamation point. Each attempt at driver installation results in the same problem. The driver ("JB3MV2_PCWDRV_US__30_03.EXE") installs completely, I'm told to reconnect my device so the driver can take effect. When I do, the device is still marked in Device Manager with exclamation point and yellow question mark, and Windows continues to ask if it can find and install the driver. I have told it not to (knowing that I just installed Creative's own driver), with no success, and other times let Windows try to install the driver (hoping it would find the Creative driver that was just installed). No luck. I have even done another complete reinstall of Windows, and tried to install the driver before any other program or hardware installations into my system. No luck. Note that there are no hardware changes between now and when I have done other complete Windows reinstallations. It just no longer accepts the Creative driver. I have also tried to install the driver in safe mode, with the same results. I have also completely removed the Zen Xtra (showing hidden devices in the Device Manager), and tried to reinstall. Firmware version of Zen Xtra was upgraded over a year ago to 2.0.03.
Specifics:
Windows XP Pro SP2
38GB free hard dri've space
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I have the same problem. But when i try to installl it it says he is missing an .nfo file.
I removed WMP and reinstalled WM0 because is crap.
I have Windows XP SP2
I have the newst firmware on it.
Can somebody help me with this because it's annoying not to put any new music on your mp3 player.
I never experienced this before even after formatting my HD.
Almost the same problem as fritzm but not completely because het gets an different error.
I have installed the CD but that doesnt work either.
I have installed the software from the website but that didnt help because he doesnt recognize my player.
Please help!!

Nomad Jukebox Zen Xtra 60 GB can't be found through Mediasource Organizer

I have been using the Creative Nomad Jukebox Zen Xtra HDD Player since a few years and I have always been satisfied. But recently, I had a massi've computer problem, forcing me to do a complete re-install of Windows XP, without the chance to backup my old XP.
So of course I also needed to reinstall the Nomad Player. However, since I can't find the CD-Rom with the driver, I had to download (almost) everything.
At first I installed the drivers of the player and then I installed the Nomad Explorer (I still had that one on an old HDD). When I start the Nomad Explorer, the player connects and I can see the music that is stored on the player.
However, in the past I never used the Nomad Explorer, I always used Media Source Organizer. I think in the past I had Version 3 and later I updated it to Version 5. So now I went for Version instantly. I downloaded it and installed it. But here it starts to get strange. I closed the Nomad Explorer and disconnected the player, then I installed the Organizer. During the installation, I was told that the organizer can't find any supported devices, I should connect and start the player and try again. So I did. This time, the installation finished itself - but when I startet Media Organizer, it couldn't find my player.
I once read something like that you need at least Windows Media Player 0 or . Since I had 9, I installed 0, but that didn't change a thing.
So, does anyone have an idea what I am doing wrong ? Or maybe I forgot to install some normal Windows stuff, that is required by Media Organizer ? For example, I haven't installed DirectX yet (but I tell you that just as an example, I don't think that it's DirectX related)

You need the Creative Nomad Jukebox? plug-in 5.00.22 for Creative MediaSource5 found here.http://support.creative.com/Products...me=MP3+Players

Nomad Jukebox Zen Xtra stops working with XP following Windows Media Player 11 Beta Installat

Yesterday I was very pleased to find that my Creative Zen Xtra (model DAP-HD00) portable media player is a PlaysForSure capable device. Creative Labs, on November 9, 2005, released the Creative Zen Xtra PlaysForSure Firmware v2.0.03. I installed this firmware (I had to install the Creative ZenJukebox Driver v.30.03 first to get Windows to recognize the device). Once the firmware was upgraded, Windows began recognizing the Zen Xtra as a MTP device and life was good. I was able to synchronize it with both Napster To Go and Windows Media Player 0.
After this, I went ahead and installed Windows Media Player Beta, which I just downloaded yesterday as well.
From a functional standpoint, WMP seems to run just fine. However, when I connected the Creative Zen Xtra (with its PlaysForSure firmware), Windows redetected the hardware. It first showed "Creative Jukebox Zen Xtra" in the tooltip, followed by "MTP Device" in the new hardware tooltip. Finally, Windows announced that there was a problem installing my new hardware and that it may not work properly.
Sure enough, when I went into Device Manager, my Zen Xtra was showing as an MTP Device with an exclamation point on it. More specifically, it specified the status of, "This device cannot start (Code 0)."
Prior to the installation of Windows Media Player, the Creative Zen Xtra showed in device manager with the following characteristics under the heading "Windows Portable Devices":
Name: NOMAD Jukebox Zen XtraDriver Version: 5.2.0.0 dated 8/30/2004Digitally Signed by Microsoft Windows Component Publisher
Driver File Details:C:\Windows\system32\wpdusb.sys - v5.2.3802.3802 built by dnsrv(bld4act)
Windows Media Player changed this to the following (the device now shows up under "Portable Devices"):
Name: MTP DeviceDriver Version: 5.2.5326.4762 dated 2/22/2006Digitally Signed by Microsoft Windows Component Publisher
Driver File Details:C:\Windows\system32\wpdusb.sys - v5.2.5358.4827 (WMP_.060509-2009)C:\Windows\system32\DRIVERS\wudfrd.sys - v6.0.5348.0(winmain(wmbla).0604-339)
The file wudfrd.sys is NOT digitally signed in this case.
As of now, my Zen Xtra is completely unusable on this system, and I need to sync it with my laptop for the time being, which still has WMP 0 installed on it.
Is this a bug with WMP beta? Is it a problem with my firmware? Since this is PlaysForSure compliant firmware, and it worked flawlessly with Napster and WMP 0 (before the MTP driver was updated), it would seem to be a WMP beta issue. I'd like to hear more official confirmation on the subject, however.
Some general details about my system are:
Microsoft Windows XP Professional with Service Pack 2Verified GENUINE Microsoft operating system using Genuine Advantage ValidationIntel Pentium 4 CPU 3.2 GHz, Hyper-Threaded processor2.00 GB RAM
Windows Media Player Version: .0.5358.4827Napster Version: 3.6.0.7 (US)
Any recommendations? Fixes? Some have suggested rolling back the WMP installation, but I would like to consider this option only as an absolute last resort.
Best regards,Matt

Ok, this worked out accidentally - but happily
I first installed the driver - not the media source - but the driver for the device.
After that the windows device manager yellow sign disappeared - apparently the device driver was registered by windows.
Then I Installed Mediasource 5 - the installation went thru fine.
Does anyone have any recommended updates to install, please also advise what benefits.
Thanks.

Nomad Jukebox Zen Xtra VS Winows Media Player - Help?

I have a 40gig Nomad Jukebox Zen Xtra - a computer crash a year ago resulted in a replacement by the computer company - and it came with Windows Media Player.... when I tried to run it and had already installed the Creative software/Music library - Media Player crashed my computer every time - had to uninstal...,. now - that computer is defecti've and has just been replaced again by the maker - and before I load the Creatai've Software wondered if this is what is interfering with Media Player? Does anyone know? When I buy music it looks for Windows Media Player I believe - and I can play it and transfer the music in Creative program - BUT - it no longer lists my music library as single songs but as folders - and I have to go specifically into a remote folder to try to find the downloaded music and transfer to the Nomad....
Any help is appreciated..... I'm lost!
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The firmware update only works on a windows XP machine.
you also need to have Windows media player 0 installed
you must not have windows media player or windows media player runtime lurking in your windows XP add/remove programmes bit on the control panel.
if you do have WMP first remove it ( roll back) then re-boot, then remove windows media player runtime ( rioll back) and re-boot.
open windows media player, if it is windows media player 0 then you should be OK, if its windows media player 9 you need ot download and install windows media player 0.
Check again to make sure that windows media player and windows media player runtime are not in the add/rmove programs.
Back up everything on the player, all music, playlists and data files.
update the firmware.
if it stalls part way, like it did for me the last time i updated a Zen Xtra ( last weekend -installing a new motherboard ) dont panic.
it will go to rescue mode, close the firmware update, the player will go to rescue mode, then re-satart the update, on the zen xtra, slect re-load OS then on the firmware update click on English. then slect re-load os on the player.
make sure that the player is fully charged, and that the mains charger is also attached.
just out of interest, when you remove the front panel on your zen xtra to get to the battery, does the headphone jack ( visable through a hole in the top right) have a blob of red paint on

Nomad Explorer not detecting Nomad Jukebox Zen Xtra after firmware upgr

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