Nomad Jukebox 2 rescue scr

<SPAN class=postbody>Hi there My Jukebox 2 developed a problem this morning whereby it no longer loads properly; it just goes straight to the 'rescue screen v..2'. 'Clean up' does nothing, and 'reboot' merely reboots it to the same screen. I am wary of trying the other two options ('reload OS' and 'format all') at the moment, because I'm not near my own computer that has the Jukebox software installed. I apologise that I am repeating a problem that has been on here before, but I really don't feel comfortable opening up the player and tinkering with the HD, as has been recommended on here. I tried slapping the side of it, which was mentioned on here as well, but that has not helped. The HD was moving earlier, even though it still took me to the rescue screen, but it has now stopped altogether when I turn it on. I have had the player almost two years now. If anyone can recommend a solution I'd be eternally grateful, as I have a long car ride ahead of me this week, and I really don't want to travel tuneless! Also, I really cannot afford to buy a new player at this moment in time. Thanks, Chris

Unfortunately when the player boots into rescue mode it normally means there's a serious problem with the hard disk. You probably want to contact support.

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My nomad jukebox 2 displays half the scr

well, like my subject says, my nomad jukebox 2 has started to display half the screen. i've treated it well and never dropped it, so i don't seem to understand why it would suddenly do this. is there a way to fix this problem? thank you.

You can try resetting it, and maybe reloading the firmware. The sticky at the top of this board has more detail on getting into Rescue Mode:
http://forums.americas.creative.com/...p&message.id=3
Choose Reload OS there, and have a firmware update ready to load onto the player (you can download that under Support> Downloads Drivers and go through the selection - or do Search By Filename for the file JB2PCFW__20_03.exe )
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Help, my nomad jukebox Zen wont go past the EAX opening scr

my nomad jukebox Zen wont go past the EAX opening screen, it freezes for about a minute on the eax screen then goes to rescue mode.
none of the choices on the rescue mode seem to help get me past this problem.
Any help out there will be hugely appreciated?

You can try the advice here in the Zen FAQ at Nomadness.net at your OWN RISK. If you don't want to try this or are under warranty then contact Creative Support.
If you aren't under warranty you can contact Creative Support to see if they will repair it. If you want to try repairing it yourself, taking the risk the hard disk is at fault, then you can follow Rudi Cheow's excellent guide. There's also a thread here at the Zen Nomadness.net forum on compatible dri'ves, and the last page of Rudi's guide also has information on this.

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I have a 40gig Nomad Jukebox Zen Xtra - a computer crash a year ago resulted in a replacement by the computer company - and it came with Windows Media Player.... when I tried to run it and had already installed the Creative software/Music library - Media Player crashed my computer every time - had to uninstal...,. now - that computer is defecti've and has just been replaced again by the maker - and before I load the Creatai've Software wondered if this is what is interfering with Media Player? Does anyone know? When I buy music it looks for Windows Media Player I believe - and I can play it and transfer the music in Creative program - BUT - it no longer lists my music library as single songs but as folders - and I have to go specifically into a remote folder to try to find the downloaded music and transfer to the Nomad....
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The firmware update only works on a windows XP machine.
you also need to have Windows media player 0 installed
you must not have windows media player or windows media player runtime lurking in your windows XP add/remove programmes bit on the control panel.
if you do have WMP first remove it ( roll back) then re-boot, then remove windows media player runtime ( rioll back) and re-boot.
open windows media player, if it is windows media player 0 then you should be OK, if its windows media player 9 you need ot download and install windows media player 0.
Check again to make sure that windows media player and windows media player runtime are not in the add/rmove programs.
Back up everything on the player, all music, playlists and data files.
update the firmware.
if it stalls part way, like it did for me the last time i updated a Zen Xtra ( last weekend -installing a new motherboard ) dont panic.
it will go to rescue mode, close the firmware update, the player will go to rescue mode, then re-satart the update, on the zen xtra, slect re-load OS then on the firmware update click on English. then slect re-load os on the player.
make sure that the player is fully charged, and that the mains charger is also attached.
just out of interest, when you remove the front panel on your zen xtra to get to the battery, does the headphone jack ( visable through a hole in the top right) have a blob of red paint on

Nomad Jukebox Zen Xtra Firmware Update Issue

My player does not get recognized after attempting to update firmware (ZenXtraP4SAudible_PCFW_LB_2_0_03.exe) according to website instructions.
When turned on the player displays "Firmware Problem" for a fraction of a second, then it goes into Rescue Mode v., Boot v.4, HW v0.0., 4 items in the menu ( Clean Up; 2 Format All; 3 Reload OS; 4 Reboot)
This is my setup:
Kernel version: Microsoft Windows XP, Multiprocessor Free
Product type: Professional
Product version: 5.
Service pack: 3
Kernel build number: 2600
IE version: 8.0000
System root: C:\WINDOWS
Processors: 2
Processor speed: 2.6 GHz
Processor type: AMD Athlon(tm) 7750 Dual-Core Processor
Physical memory: 3072 MB
Video driver: ATI Radeon HD 4800 Series
Relevant Applications:
Creative Jukebox Driver
Creative MediaSource
Creative NOMAD Jukebox Zen Xtra
Windows Media Format Runtime
Windows Media Player 0
Please advise, thanks in advance,

Problem solved!
I did not follow the link you provided, thanks for the suggestion anyway. I read in another post that you advised to disable the device in Device Manager, although I took a different route. This is what I did after enabling Mediasource DETECTOR
. Completely uninstall Windows Media Player , revert to WMP 0, inlcuding the Runtime
2. Reboot the PC
2. Once rebooted connect the player to the PC
3. right click MY COMPUTER->MANAGE->DEVICE MANAGER
4. Under Windows Portable Devices right click NOMAD JUKEBOX ZEN XTRA, then select Update Drivers
5. Navigate to "C:\Program Files\Creative\Jukebox 3 Drivers" to select the driver, OK all the windows
6. Run ZenXtraP4SAudible_PCFW_LB_2_0_03.exe with the player connected
7. I was prompted if I wanted to replace the Firmware with the same version (2.0.03) I said yes... within seconds the player came back to normal.
I hope that the above can help people in my same situation. The culprit seems to be WMP and all the hidden software installed with it. Freakin Microsoft!
Final question. Now that the firmware has been updated, am I safe by installing WMP ?
Thanks!

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scott

i experienced the same problem. until 2 weks ago it worked fine. but a visited the support site and found out that all the software was new. so i downloaded the new versions. even the new firmware with the e at the end. i was at the edge to smash my monitor when i found out that after the firmware update the sound was hearing so quiet. after rebuil os and searching 2 hour on the net for the previous firmware release, prior to E release, i solve the sound problem.
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guess what? the accesing proble appeard again. i think that the better solution is to stick to the original software.
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Does this happen with all tranfers or any certain audio files? Have you try reinstalling the driver or try running Cleanup in Rescue mode.
JasonMessage Edited by Jason-CL on 09-04-2006 04:46 PM

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I just bought a Nomad Jukebox Zen NX off a friend and it worked fine last night. I transferred 800 songs onto it and then deleted them all this morning so I could re-organize. Now it's locked up. Doesn't matter if I use battery power or AC power. It turns on fine, goes straight to the menu and then nothing. The scroll won't work, my laptop won't recognize it or anything. Any ideas? Thanks

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Please help me!Message Edited by refeik on 07-4-2005 02:34 AM

is this the first time this has happened?
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I used to have a Nomad Jukebox like you, and that worked twice for me, the last time it got stuck, it never worked again.

Nomad Jukebox Zen Non respons

I have Nomad jukebox Zen,and I have a big problem, it powers up but will not go past the startup page. I went to the rescue mode and performed all of the tasks and nothing . I tried to reinstall the os firware but it will not install I get a firmware problem message. dose anybody have any ideas to what is going on.Message Edited by stocker on 2-24-2005 04:32 PM

Search on "firmware problem" in the FAQ post.

Problem starting up my Creative Nomad Jukebox Zen X

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When turning my player back on, it got stuck on the loading screen that says EAX and did not move from this. When it is on this screen, i can't turn it off.
I let the battery run out to see if it would start when i then charged it, yet the same happened, and it turns on as soon as i put in the charger it is again stuck on this one loading screen.
I have pressed reset as well, and this makes no difference, it just loads up to the same screen and doesn't move. Any help would be much appreciated, thank you!Message Edited by mattyb23 on 09-25-2005 06:23 PM

Go into rescue mode and run a disk cleanup.

Nomad JukeBox Boot Probl

My Mother's Nomad JukeBox Is Malfunctioning, I'm Not Sure Why, Its About 3-4 Years Old, The Hard Dri've Is Fine. I've Checked It. When It Boots Up It Stays At The "Preparing Library" Screen, It Stays There For As Long As It Has Power, And Never Changes. What Do I Do, I Hope Someone Out There Knows. We Can't Afford T Just Get A Newer Model. Or We Would.
Please Help,
Thank You
BrandonMessage Edited by Pandyrenim on 0-2-2006 05:46 PMMessage Edited by Pandyrenim on 0-2-2006 05:50 PM

Have you tried the Rescue Mode options such as Clean Up and Format? See the sticky thread for the details.
My JB is still going strong, though it has its 2nd 20GB hard dri've in it now! Both the 6GB and the previous 20GB were still working though I sometimes got transfer errors with the first 20GB which is why I changed it again.
PB

Nomad jukebox 3 can be charged by usb?

I've an older Creativ nomad jukebox 3.
i'd know if I can charge its battery by connecting it with usb to an adapter usb-AC or usb-lighter (in a car).
I'd use it in my car but i don't know how charge it.
Thanks

Are you absolutely sure you cannot get to rescue mode? See here: http://www.nomadness.net/modules.php?name=FAQ&myfaq=yes&id_cat=6&categories =Nomad+Jukebox+3#73 for the info, it can be tricky.
If you cant get to the rescue mode then you should probably call Creative tech support. They will work on out of warrantee players, but it will be spendy. Ask them for an estimate and then decide if its worth it or if its to much $ and you wont to go get another.

Nomad Jukebox will not boot

Ok here is the deal, I ran out of memory while recording the other night no big deal it happened one other time and booted back up with no problem.
But this time I had no batteries in it so it gave me the message about it wont save playlist or something.
I went to upload the stuff I recorded on the PC and it just goes forever in the preparing library mode... I tried the diagnostic test and it just goes and goes.
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Make absolutely sure you are following the correct procedure, and following it exactly. The method for the Nomad Jukebox is different to other players.
If you can't get into Rescue Mode the player is faulty.

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Hi there.
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Regards,
Dag

Could you post your O.S. Service pack ect. But for openers I would try doing a Cleanup>Reboot form the rescue screen on the player itself. http://forums.creative.com/creativel...ap&thread.id=3

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Hi,
Believe it or not, I still kept my Nomad Jukebox 6GB model even after I
got my iPod nano;
Why? because the hardware had crashed, "Preparing Library" kept on appearing
until after I learned tonight how to format the darn device.
Instructions on Formatting the Nomad Jukebox
(How do I access Rescue Mode/Recovery Mode on my player?)
I just wanted to share this piece of information with you.
hope that hel
ps.

Nomad Jukebox 2 rescue scr

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