Nomad Jukebox 2 Starting in Rescue Mode Automatically--HELP!!

My Jukebox 2 froze, so I reset it with the paper clip, but it rebooted in rescue mode... I don't know which option to choose between Clean Up/Format All/Reload OS/Reboot. I tried reboot but it just starts in rescue mode anyway.
If it is dead, I was wondering if I could somehow recover my music from the hard dri've. Please help! Thank you.

Starting in rescue mode implies that the hard disk is broken. You can try disk cleanup, but I'm guessing it's unlikely to work.
Failing this you can either contact Creative Support (links are in the FAQ post) to get it repaired, or try repairing yourself. If you want to try the latter post back here and I can give some more instructions.

Similar Messages

Nomad Jukebox Zen Xtra - Rescue Mode v1

Im looking for any soultion that wont resolve in me loseing all of my musicThis is the only thing that comes up when i start my Mp3________________________Rescue Mode v.3---------------------Boot v.2 HW v0.0.. Clean Up2. Format All3. Reload OS4. Reboot_________________________. Ive tryed Clean Up mode but when i click the check to run clean up it seems to do nothing2. im under the impression that i will lose every thing so I HAVNT TRYED3. I plug my mp3 up into my computer and go to Reload OS it says Hard disk problems4. Reboot brings me back to the same place i startedAny information will help please respond

If you're very lucky the hard disks have just jammed. You can try the advice here in the Zen FAQ at Nomadness.net at your OWN RISK.

Nomad jukebox battery problem....help

I was charging my player on the floor and my girlfriend stood on the plug that goes into the player and it broke the socket inside the player. I managed to glue it into place and it has lasted a while but now its virtually impossible to charge my player in the usual way. Is there a battery charger available so i can just pop the battery out and charge it seperately? any help would be greatly recieved. Im lost without me 30gb of choonz on me.

Ah, well spotted. I saw Nomad Jukebox in the subject and assumed the original NOMAD Jukebox.
It is possible to have 30Gb though, as the dri've can be upgraded.
But the breakaway power socket is also more common with the Xtra.
So to the original poster, if this is an Xtra you cannot buy a battery charger. You will need to fix your player.

I keep getting panic message and my macbook only starts on safe mode. need help please?

Interval Since Last Panic Report: 4852 sec
Panics Since Last Report:          2
Anonymous UUID:                    6C09A76F-22C3-A896-A92D-0D8D0BD30B7F
Sun Feb 17 23:06:29 2013
panic(cpu 3 caller 0xffffff80236b7bd5): Kernel trap at 0xffffff80236acb47, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x0000000025774000, CR4: 0x00000000001606e0
RAX: 0xc6f3d224418c0009, RBX: 0xffffff80f4d11000, RCX: 0x7fffffffffffffff, RDX: 0x0000000000000000
RSP: 0xffffff8112b43e30, RBP: 0xffffff8112b43e30, RSI: 0x0000000000000002, RDI: 0x0000000000000000
R8: 0xfffffffffffff000, R9: 0xffffff8025bc4e90, R10: 0xffffff811359f000, R11: 0xffffff7fa3b7a900
R12: 0xffffff80f4d11000, R13: 0xffffff8036c04f00, R14: 0xffffff80f4d11000, R15: 0xffffff80f4d11000
RFL: 0x0000000000010282, RIP: 0xffffff80236acb47, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000008, Error code: 0x0000000000000000, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff8112b43ad0 : 0xffffff802361d626
0xffffff8112b43b40 : 0xffffff80236b7bd5
0xffffff8112b43d10 : 0xffffff80236ce4ed
0xffffff8112b43d30 : 0xffffff80236acb47
0xffffff8112b43e30 : 0xffffff7fa3bdff50
0xffffff8112b43e50 : 0xffffff7fa3be1b77
0xffffff8112b43ea0 : 0xffffff8023a31397
0xffffff8112b43f30 : 0xffffff8023a2d2d0
0xffffff8112b43f70 : 0xffffff8023a31e99
0xffffff8112b43fb0 : 0xffffff80236b26b7
      Kernel Extensions in backtrace:
         org.voodoo.driver.VoodooHDA(2.7.2)[0207F02E-0356-8F6C-6415-61A9334E702C]@0xffff ff7fa3bde000->0xffffff7fa3bfefff
            dependency: com.apple.iokit.IOAudioFamily(1.8.9fc10)[0616A409-B8AF-34AC-A27A-F99939D8BD48]@ 0xffffff7fa3b76000
            dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7fa3bb5000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide:     0x0000000023400000
Kernel text base: 0xffffff8023600000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 26966928692
last loaded kext at 26851937548: com.apple.iokit.IOFireWireIP          2.2.5 (addr 0xffffff7fa4284000, size 57344)
loaded kexts:
org.voodoo.driver.VoodooHDA          2.7.2
com.kext.HDAEnabler          1.0.0d1
com.apple.driver.AppleSMCLMU          2.0.2d0
com.apple.driver.AppleUpstreamUserClient          3.5.10
com.apple.driver.AppleBacklight          170.2.3
com.apple.driver.AppleMCCSControl          1.0.33
com.apple.driver.AppleIntelHD4000Graphics          8.0.0
com.apple.iokit.IOBluetoothUSBDFU          4.0.9f33
com.apple.driver.AppleMuxControl          3.2.11
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f33
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.ApplePolicyControl          3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.AppleSMCPDRC          1.0.0
com.apple.driver.AppleIntelFramebufferCapri          8.0.0
com.apple.driver.AppleLPC          1.6.0
com.apple.driver.SMCMotionSensor          3.0.2d6
com.apple.driver.AppleUSBTCButtons          235.4
com.apple.driver.AppleUSBTCKeyEventDriver          235.4
com.apple.driver.AppleUSBTCKeyboard          235.4
com.apple.driver.AppleIRController          320.15
com.apple.driver.AppleFileSystemDriver          3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          34
com.apple.iokit.SCSITaskUserClient          3.5.1
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.2.2
com.apple.iokit.AppleBCM5701Ethernet          3.2.5b3
com.apple.driver.AppleSDXC          1.2.2
com.apple.driver.AirPort.Brcm4331          602.15.22
com.apple.driver.AppleUSBHub          5.2.5
com.apple.driver.AppleFWOHCI          4.9.6
com.apple.driver.AppleAHCIPort          2.4.1
com.apple.driver.AppleUSBEHCI          5.4.0
com.apple.driver.AppleUSBXHCI          1.4.0
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleEFINVRAM          1.6.1
com.apple.driver.AppleACPIButtons          1.6
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.7
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.6
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
com.apple.nke.applicationfirewall          4.0.39
com.apple.security.quarantine          2
com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.iokit.IOAudioFamily          1.8.9fc10
com.apple.kext.OSvKernDSPLib          1.6
com.apple.driver.AppleHDAController          2.3.1f2
com.apple.iokit.IOHDAFamily          2.3.1f2
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33
com.apple.driver.AppleThunderboltEDMSink          1.1.8
com.apple.driver.AppleThunderboltEDMSource          1.1.8
com.apple.driver.AppleThunderboltDPOutAdapter          1.8.5
com.apple.iokit.IOSurface          86.0.3
com.apple.iokit.IOBluetoothFamily          4.0.9f33
com.apple.driver.AppleGraphicsControl          3.2.11
com.apple.iokit.IONDRVSupport          2.3.5
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.X86PlatformPlugin          1.0.0
com.apple.iokit.IOGraphicsFamily          2.3.5
com.apple.driver.IOPlatformPluginFamily          5.2.0d16
com.apple.driver.AppleSMC          3.1.4d2
com.apple.driver.AppleUSBMultitouch          235.7
com.apple.driver.AppleThunderboltDPInAdapter          1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5
com.apple.iokit.IOUSBHIDDriver          5.2.5
com.apple.driver.AppleUSBMergeNub          5.2.5
com.apple.driver.AppleUSBComposite          5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOAHCISerialATAPI          2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1
com.apple.iokit.IOEthernetAVBController          1.0.2b1
com.apple.driver.AppleThunderboltNHI          1.6.0
com.apple.iokit.IOThunderboltFamily          2.1.1
com.apple.iokit.IO80211Family          500.15
com.apple.iokit.IONetworkingFamily          3.0
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IOUSBUserClient          5.2.5
com.apple.iokit.IOAHCIFamily          2.2.1
com.apple.iokit.IOUSBFamily          5.4.0
com.apple.driver.AppleEFIRuntime          1.6.1
com.apple.iokit.IOHIDFamily          1.8.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          220
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          344
com.apple.iokit.IOStorageFamily          1.8
com.apple.driver.AppleKeyStore          28.21
com.apple.driver.AppleACPIPlatform          1.6
com.apple.iokit.IOPCIFamily          2.7.2
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0

org.voodoo.driver.VoodooHDA          2.7.2
com.kext.HDAEnabler          1.0.0d1
It's the Voodoo driver that caused this kernel panic, but I would get rid of, or try to see if there's and update for, both. I have no idea what the HDA extensions are for... but they're crashing your system.
Clinton

Nomad Jukebox C Doesnt Boot

I have an old school Nomad Jukebox C. I got it a while ago. I went to upgrade the firmware a couple of years ago, and my power went out while it was happening. Now, when i turn it on, it freezes at the "Preparing Library" screen. I got mad at it and put it away for a while. I'd like to fix it now, so if anybody has any suggestions on what to do, it would be greatly appreciated. Thanks!!!

Have you tried starting in Rescue Mode and formatting the dri've?
PB

Nomad Jukebox Zen Xtra not recognized by FW updater

Hi, after searching for similar problems on this forum i decided to ask directly.
The box were i plug the NJBZXtra has XP SP3 and WMP 0. It has also the latest drivers for the MTP. WMP sees only 20 megs of the 30Gigs the Zen has and the FW updater (the non-p4s) wont realize its there, ready to receive an OS upgrade. I boot it in recovery mode, select Reload OS and start the updater, but nothing happens.
Am i missing something? The battery is full, the power cord is on and MediaSource is properly installed.

I tried to update the Firmware on my Zen Xtra. The update got to the first Zen reboot and then bummed out. The Zen starts in rescue mode and try as I might to follow the steps above and re run the firmware upgrade I cannot get the Zen to be seen.Being stupid I did this twice ( I have 2 Zens) have I now got 2 bricks? are there any other options?My Zen is recognised by the computer as an MTP device of 20mb but the firmware update program says it's not connected.Help

Problem starting up my Creative Nomad Jukebox Zen X

Ok well I have a 40GB Creative Nomad Jukebox Zen Xtra, and have had it for about a year. Now earlier today i was attempting to connect it to my computer to copy songs onto it. The battery ran out and i was not able to do this.
When turning my player back on, it got stuck on the loading screen that says EAX and did not move from this. When it is on this screen, i can't turn it off.
I let the battery run out to see if it would start when i then charged it, yet the same happened, and it turns on as soon as i put in the charger it is again stuck on this one loading screen.
I have pressed reset as well, and this makes no difference, it just loads up to the same screen and doesn't move. Any help would be much appreciated, thank you!Message Edited by mattyb23 on 09-25-2005 06:23 PM

Go into rescue mode and run a disk cleanup.

MY NOMAD JUKEBOX GETS FROZEN WHEN I START

Can anyone help me? This is my second jukebox with the same problem. When I start it the display shows the EAX logo and stays like this forever! I tried reseting but does not help. I will realy apreciate your help.

phylgene wrote:
My Nomad Jukebox gets frozen at the EAX logo screen after getting past the Creative logo screen. I have tried resetting, taking the battery out for 5 to 30 seconds and restarting. Can someone give me some advise as what to do tp remedy the situation
Is it an original JB? The Rescue Mode instructions are in the Recovery
Mode sticky thread - follow the instructions for your player and do a Cleanup. If that doesn't work do a format but note that you'll lose all of the music on your player. PB

Nomad Jukebox Zen Xtra VS Winows Media Player - Help?

I have a 40gig Nomad Jukebox Zen Xtra - a computer crash a year ago resulted in a replacement by the computer company - and it came with Windows Media Player.... when I tried to run it and had already installed the Creative software/Music library - Media Player crashed my computer every time - had to uninstal...,. now - that computer is defecti've and has just been replaced again by the maker - and before I load the Creatai've Software wondered if this is what is interfering with Media Player? Does anyone know? When I buy music it looks for Windows Media Player I believe - and I can play it and transfer the music in Creative program - BUT - it no longer lists my music library as single songs but as folders - and I have to go specifically into a remote folder to try to find the downloaded music and transfer to the Nomad....
Any help is appreciated..... I'm lost!
Thanks
KB

The firmware update only works on a windows XP machine.
you also need to have Windows media player 0 installed
you must not have windows media player or windows media player runtime lurking in your windows XP add/remove programmes bit on the control panel.
if you do have WMP first remove it ( roll back) then re-boot, then remove windows media player runtime ( rioll back) and re-boot.
open windows media player, if it is windows media player 0 then you should be OK, if its windows media player 9 you need ot download and install windows media player 0.
Check again to make sure that windows media player and windows media player runtime are not in the add/rmove programs.
Back up everything on the player, all music, playlists and data files.
update the firmware.
if it stalls part way, like it did for me the last time i updated a Zen Xtra ( last weekend -installing a new motherboard ) dont panic.
it will go to rescue mode, close the firmware update, the player will go to rescue mode, then re-satart the update, on the zen xtra, slect re-load OS then on the firmware update click on English. then slect re-load os on the player.
make sure that the player is fully charged, and that the mains charger is also attached.
just out of interest, when you remove the front panel on your zen xtra to get to the battery, does the headphone jack ( visable through a hole in the top right) have a blob of red paint on

Help, my nomad jukebox Zen wont go past the EAX opening scr

my nomad jukebox Zen wont go past the EAX opening screen, it freezes for about a minute on the eax screen then goes to rescue mode.
none of the choices on the rescue mode seem to help get me past this problem.
Any help out there will be hugely appreciated?

You can try the advice here in the Zen FAQ at Nomadness.net at your OWN RISK. If you don't want to try this or are under warranty then contact Creative Support.
If you aren't under warranty you can contact Creative Support to see if they will repair it. If you want to try repairing it yourself, taking the risk the hard disk is at fault, then you can follow Rudi Cheow's excellent guide. There's also a thread here at the Zen Nomadness.net forum on compatible dri'ves, and the last page of Rudi's guide also has information on this.

Nomad Jukebox Zen Xtra 60GB not playing correctly anymore, help!!

Thanks. I keep getting directed to that knowledge base page, but it is not addressing my problem. My computer immediately tells me that the device has "malfunctioned" and the computer does not recognize it. I only have the usb cord that came with the zen, so I don't have another one to try. I love my zen and have staunchly defended it over the years vs. an i-pod. However, this is my 2nd onI've had my Nomad Jukebox Zen Xtra 60GB for over 5+ years. It has worked great, with minimal problems. I had a firmware update issue quite a while back. I'm not sure how to resolve this problem. Here is the situation:
Nomad Jukebox Zen Xtra 60GB is fully charged and ready to use.
I tried loading a set playlist but it won't load. So I tried another, and it doesn't load. Not sure what to do, I go to the menu. This time I choose an artist/band. The music loads, but it doesn't play. I try again, then it starts to play. So I load a few other artists that way. It seems like I had a issue to work out later. Being away from my computer that was going to have to wait. After some time the Nomad Jukebox Zen Xtra 60GB started to start N stop diferent songs. A few times it froze while playing a song. Then would unfreeze to play another, then suddenly start playing the previous one. After about 0-5 minutes of this I decided I had enough. So I planned to empty the playlist, and turn it off. It took me atleast three attempts to empty the playlist and turn it off.
Are these problems fixable What are they hardware or software
Would an OS or firmware update fix these problems Is my Nomad Jukebox Zen Xtra 60GB hard dri've going Can I get a replacement Or do I need to buy a new player
Please help me get my player working. I really like this model, I'd hate to have to replace it.
in 5 years. (The first one fried itself, but fortunately was still under warrantly.) Sadly, I, too, am considering moving on. I onlyreceived generic help fromthe Creative SupportTeam (who ultimately told me my zen is "unrepairable" when their one-size-fits-all solutions didn't work).Since there seems to be an overwhelming # of people experiencing similar problems, maybe the time is right to make the change, especially since an iPod classic 60 GB (7th Generation) is quite affordable these days.
[/B]

Formatting will erase all the files on the player,Cleanup scans the disc & corrects file system errors,broken links (from when you delete things)ect. but does NOT repair bad sectors,Reboot then rebuilds the file system. I'd do the Cleanup>Reboot first to see if that solves the problem.here you will find how to open the player to see what dri've is in there. You can then search Ebay or Google the model number to find another one.

How can I start local J2EE Engine in debug mode automatically?

Hello,
I thought there was a way to setup the local J2EE engine to automatically start in debug mode.
Right now, I have to start the engine, go into Studio and right-click on engine and choose "Enable debugging of process". This means that I have to wait for the engine to restart.
What I'm looking for is a system setting where I can tell it to automatically start in debug mode.
Thanks in advance for any help.
David.

Ivaylo,
Thanks for the quick reply.
Could you please elaborate on your instructions? I have started the Config Tool. Now I see the following tree structure:
+ cluster-data
   secure store
   UME LDAP data
I expand the cluster-data node and get this:
- cluster-data
    +Global dispatcher configuration
    +Global server configuration
    +instance_ID12345
Assumed that I should expand the instance node. When I do I get this:
    + dispatcher_ID1234500
    + server_ID123450
Again, I assumed I should expand the server node. This is where I get lost. I have no idea where to go next to set the debug configuration.
Can you please help?
Thanks
David.

Nomad Jukebox 2 rescue scr

<SPAN class=postbody>Hi there My Jukebox 2 developed a problem this morning whereby it no longer loads properly; it just goes straight to the 'rescue screen v..2'. 'Clean up' does nothing, and 'reboot' merely reboots it to the same screen. I am wary of trying the other two options ('reload OS' and 'format all') at the moment, because I'm not near my own computer that has the Jukebox software installed. I apologise that I am repeating a problem that has been on here before, but I really don't feel comfortable opening up the player and tinkering with the HD, as has been recommended on here. I tried slapping the side of it, which was mentioned on here as well, but that has not helped. The HD was moving earlier, even though it still took me to the rescue screen, but it has now stopped altogether when I turn it on. I have had the player almost two years now. If anyone can recommend a solution I'd be eternally grateful, as I have a long car ride ahead of me this week, and I really don't want to travel tuneless! Also, I really cannot afford to buy a new player at this moment in time. Thanks, Chris

Unfortunately when the player boots into rescue mode it normally means there's a serious problem with the hard disk. You probably want to contact support.

Grub starts, but drops to rescue mode: 'grub_term_highlight_color'

Howdy, all;
An upgrade involving grub seemed to go well, and it included an update to grub. Ran grub-mkconfig, and rebooted.
Grub starts to load with "Welcome to Grub" before the menu loads, and then drops to rescue mode with the error:
"error: symbol 'grub_term_highlight_color' not found."
The only [solved] issue I can find is by user cfr, and the 'solution' isn't helpful: cfr writes "This is sorted though I still don't know what on Earth I did". Can't seem to find a solution in the Gentoo guides or even the Fedora forums.
If someone could point me to the right direction so I can solve this thing, I'd be grateful.
Thanks in advance!
[edited to add]: insmod linux.mod and normal.mod both kick back the same 'highlight color' error.
Last edited by fionn (2013-10-12 16:34:16)

fionn wrote:
Howdy, all;
An upgrade involving grub seemed to go well, and it included an update to grub. Ran grub-mkconfig, and rebooted.
Grub starts to load with "Welcome to Grub" before the menu loads, and then drops to rescue mode with the error:
"error: symbol 'grub_term_highlight_color' not found."
The only [solved] issue I can find is by user cfr, and the 'solution' isn't helpful: cfr writes "This is sorted though I still don't know what on Earth I did". Can't seem to find a solution in the Gentoo guides or even the Fedora forums.
If someone could point me to the right direction so I can solve this thing, I'd be grateful.
Thanks in advance!
[edited to add]: insmod linux.mod and normal.mod both kick back the same 'highlight color' error.
Did you update files in /boot/grub via grub-install? The changes i grub-mkconfig depend on updated files in /boot/grub.

I have a mac intel, didin't bootup almost one month, today it bootup when i held the option key while turn on .when when to utility to repeir the disk it,s in ghost mode.ineed help from the start.

I have a mac inte 10.6l,almost a month I tryed bootup didn't work. today i tryed again holding option key it worked. now i am in main page " use english for the main language".I need some one to help me from here. because I went to utilites >first aide. after that I canot click repaire the disk because it is in ghost mode.please help.

mujikaka wrote:
... because I went to utilites >first aide. after that I canot click repaire the disk because it is in ghost mode.please help.
"Repair Disk" is greyed out because you cannot repair the startup disk. You should be able to verify it, but to repair it, you must start up from some other disk, like your iMac's system DVD.

Nomad Jukebox 2 Starting in Rescue Mode Automatically--HELP!!

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