Nomad Jukebox Zen Non respons

I have Nomad jukebox Zen,and I have a big problem, it powers up but will not go past the startup page. I went to the rescue mode and performed all of the tasks and nothing . I tried to reinstall the os firware but it will not install I get a firmware problem message. dose anybody have any ideas to what is going on.Message Edited by stocker on 2-24-2005 04:32 PM

Search on "firmware problem" in the FAQ post.

Similar Messages

  • Nomad Jukebox Zen Xtra connection probl

    Hello Everyone.
    First off, I am using Nomad Jukebox Zen Xtra (30G) with Windows XP - SP2. A few days ago my Zen Xtra would connect to my pc but as of today it no longer does. After searching through similar posts I am assuming it's not a problem with my Zen but with my PC. None the less, I did do my best to troubleshoot myself. I downloaded all possible firmware/drivers from Nomadworld.com. However - the firmware upgrade would not complete due to the fact that my device is not connected. I tried connecting my player to other USB ports on my PC - no luck. I used Nomad Explorer to do my transfers and as suggested in the FAQ, I tried downloading others (ie: MediaSource) however these wouldn't install because it could not detect any device. When I go to Device Manager/USB/ my Nomad isn't even listed. I have tried 3 different USB cables. The player isn't locked. Other devices work with the usb cables and port (ie: logitec clicksmart camera)
    So now assuming it is a PC problem, where do I go from now? Thanks in advance for any help you can give me

    Hibbs,
    Thank you for your response. The only thing that comes to mind is k-lite codec pack I downloaded and installed for the Indeo codec needed for my clicksmart 820. I'm not sure if that would have anything to do with the disruption of my device. The camera itself worked but wouldn't record videos until I installed the codec. Everything else to my knowledge is the same. No other new USB devices installed either.

  • Nomad jukebox zen xtra firrmware version 1.03

    i own a nomad jukebox zen xtra 30gb which has been running in excellent condition for three years..i want to make a database of all driver and firmware versions on my pc..
    i've tried locating this firmware version(.03.02)?everywhere(creative downloads page included)..but haven't met with success..i would appreciate if anyone would tell me where to look for it..thanks in advance

    First you must install the driver http://support.creative.com/Products...me=MP3+Players on the computer. Have a battery that is charged. What you did is you erased the firmware(reload O.S.)so the player has none. That is why you got the message you got. You are going to lose all the files(music) on the player because when you install the firmware? you are going to format the dri've before you do that.
    Download & install the driver first. The version 2.0.00 driver Then check to see if player is recognized(plug it into a rear usb port if using a desktop NO USB HUBS) Download the firmware file to your desktop on the computer
    <div class="DownloadBriefBox"><div class="DownloadNameBox">http://forums.creative.com/creativelabs/board/message?board.id=dap&thread.id=28757&view=by_date_ ascending&page= <span class="DownloadSizeBox">

  • Nomad jukebox zen xtra driver for use with Vista 32 b

    Hi,
    I just registered in an attempt to find a solution to using my Nomad Jukebox Zen Xtra player with Windows Vista 32 bit operating system. Unfortunately, my old computer died and all was lost so when I purchased a new computer I naturally went with the most recent operating system, it never occured to me that my wonderful MP3 player would be considered obsolete (my various printers are all much older than my mp3 player and they all work just fine, my multiple?digital cameras too) anyway, I am running around in circles and I would not consider myself highly technical. I cannot download the latest creative firmware because without a driver my device is not recognized, and thus, creative will not complete the download since my device is not recognized...... when I go to microsoft to look for "nati've drivers" as suggested by Creative somewhere in the maze I have been stumbling through, the link I found in a search on Microsoft's website sends me to a creative labs link that...interestingly....no longer exists.... I sent an email to customer support, but they happily sent me a form letter stating that my warranty is out of date so they have no assistance to offer unless I pay for a half hour of their time in advance, and I find it odd that I should pay money to risk being told that they have chosen not to support this device, because if I pay money to hear that I will immediately hate this company, and I don't want to throw in the towel just yet, anyway, another option stated in the form letter was to use this forum, so I am trying really hard to state the circumstances of my dilemma in a fair and open way. It seems to me that with all the energy that was put into that form letter, they could have written a letter that would address this issue directly as I cannot fathome that I am the only one with this problem. So, per the suggestion of the form letter, I am here to ask if anyone knows of a solution to making a Nomad Jukebox Zen Xtra work with Windows Vista 32 bit operating system.....if there is none, then at least I will hear about it without paying Creative money to tell me so. If I should post my request to a different thread/topic area?on the forum, that information would be greatly appreciated too as I have never used a forum before and alot of the information on this site is more technical than I am used to. Thank you to anyone that can offer some guidance or a clear solution. Signed by a baffled Creative customer....Dani

    Try reading this thread. I had the same problem and the solution worked for me. http://forums.creative.com/creativel...a&message.id=7?

  • NOMAD Jukebox Zen Xtra file recovery from working harddri

    My USB port on my NOMAD Jukebox Zen Xtra is basically non-functional. The drive works fine so i'm not trying to recover "corrupted" files, just ones that exist on the drive... Is there any way I can access the files on the hard drive directly if I remove it from my Nomad Is there any way to use a hard drive connector (from a USB case) where the board plugs into the drive and the other end connects via USB to my computer (which has my Nomad software on it's) As the USB connector on the Nomad isn't working, is there any way i can get my music off the drive
    Thanks!

    Does this happen with all tranfers or any certain audio files? Have you try reinstalling the driver or try running Cleanup in Rescue mode.
    JasonMessage Edited by Jason-CL on 09-04-2006 04:46 PM

  • Moving music from my nomad jukebox zen xtra to my

    I am trying to move my music from my nomad jukebox zen xtra to my pc - i cant get the creative media source to recognize my player - i tried windows media player and comcast rhapsody - it recognized my player but wont let me highlight music to move to my PC
    any ideas please?
    many thanks

    [size="2" face="Helv">You must install the specific MP3 player plugin for MediaSource. Here is what you should do:
    - Download and install the latest Creative MediaSource Player/Organizer 3.30.2 from your product download site. Make sure that you install this first before installing the rest of the MediaSource plugins listed below.
    - (Depending on your product and firmware)
    For non-PlaysForSure Zen Xtra: Download and install the latest Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource from your product download site.
    or:
    For PlaysForSure Zen Xtra: Download and install the Creative Software Suite for PlaysForSure-enabled Creative NOMAD Jukebox Zen Xtra Players.

  • Hooking a camera to Nomad jukebox Zen Xtra using a belkin USB bri

    Has anyone tried to transfer files from a digital camera to a Nomad jukebox Zen Xtra using a belkin USB bridge? Or any of the other Creative Mp3 players? If not does anyone know any other way to use the mp3 player as photo storage when traveling without use of computer?

    It certainly won't work with the Zen players because they use a non-standard format.
    There's the possibility that it should work with the MuVo players as they are just USB mass storage, but I've heard mention of someone that supposedly tried it and it doesn't. Am I right in thinking the Belkin USB bridge is for the iPod, or is it supposed to work for any USB mass storage player?

  • Help, my nomad jukebox Zen wont go past the EAX opening scr

    my nomad jukebox Zen wont go past the EAX opening screen, it freezes for about a minute on the eax screen then goes to rescue mode.
    none of the choices on the rescue mode seem to help get me past this problem.
    Any help out there will be hugely appreciated?

    You can try the advice here in the Zen FAQ at Nomadness.net at your OWN RISK. If you don't want to try this or are under warranty then contact Creative Support.
    If you aren't under warranty you can contact Creative Support to see if they will repair it. If you want to try repairing it yourself, taking the risk the hard disk is at fault, then you can follow Rudi Cheow's excellent guide. There's also a thread here at the Zen Nomadness.net forum on compatible dri'ves, and the last page of Rudi's guide also has information on this.

  • No driver found - Nomad Jukebox Zen Xtra - WinXP

    I have used my Zen Xtra for over 2 years now, with the same PC I am currently having problems with. I recently had to do a complete reinstall of Windows (note that I have done at least 2 other complete reinstalls during the life of my Zen Xtra, with no problems). Windows Device Managers sees the NOMAD Jukebox Zen Xtra, but with the yellow question mark and exclamation point. Each attempt at driver installation results in the same problem. The driver ("JB3MV2_PCWDRV_US__30_03.EXE") installs completely, I'm told to reconnect my device so the driver can take effect. When I do, the device is still marked in Device Manager with exclamation point and yellow question mark, and Windows continues to ask if it can find and install the driver. I have told it not to (knowing that I just installed Creative's own driver), with no success, and other times let Windows try to install the driver (hoping it would find the Creative driver that was just installed). No luck. I have even done another complete reinstall of Windows, and tried to install the driver before any other program or hardware installations into my system. No luck. Note that there are no hardware changes between now and when I have done other complete Windows reinstallations. It just no longer accepts the Creative driver. I have also tried to install the driver in safe mode, with the same results. I have also completely removed the Zen Xtra (showing hidden devices in the Device Manager), and tried to reinstall. Firmware version of Zen Xtra was upgraded over a year ago to 2.0.03.
    Specifics:
    Windows XP Pro SP2
    38GB free hard dri've space
    Zen Xtra firmware version: 2.0.03

    I have the same problem. But when i try to installl it it says he is missing an .nfo file.
    I removed WMP and reinstalled WM0 because is crap.
    I have Windows XP SP2
    I have the newst firmware on it.
    Can somebody help me with this because it's annoying not to put any new music on your mp3 player.
    I never experienced this before even after formatting my HD.
    Almost the same problem as fritzm but not completely because het gets an different error.
    I have installed the CD but that doesnt work either.
    I have installed the software from the website but that didnt help because he doesnt recognize my player.
    Please help!!

  • Nomad Jukebox Zen Xtra 60 GB can't be found through Mediasource Organizer

    I have been using the Creative Nomad Jukebox Zen Xtra HDD Player since a few years and I have always been satisfied. But recently, I had a massi've computer problem, forcing me to do a complete re-install of Windows XP, without the chance to backup my old XP.
    So of course I also needed to reinstall the Nomad Player. However, since I can't find the CD-Rom with the driver, I had to download (almost) everything.
    At first I installed the drivers of the player and then I installed the Nomad Explorer (I still had that one on an old HDD). When I start the Nomad Explorer, the player connects and I can see the music that is stored on the player.
    However, in the past I never used the Nomad Explorer, I always used Media Source Organizer. I think in the past I had Version 3 and later I updated it to Version 5. So now I went for Version instantly. I downloaded it and installed it. But here it starts to get strange. I closed the Nomad Explorer and disconnected the player, then I installed the Organizer. During the installation, I was told that the organizer can't find any supported devices, I should connect and start the player and try again. So I did. This time, the installation finished itself - but when I startet Media Organizer, it couldn't find my player.
    I once read something like that you need at least Windows Media Player 0 or . Since I had 9, I installed 0, but that didn't change a thing.
    So, does anyone have an idea what I am doing wrong ? Or maybe I forgot to install some normal Windows stuff, that is required by Media Organizer ? For example, I haven't installed DirectX yet (but I tell you that just as an example, I don't think that it's DirectX related)

    You need the Creative Nomad Jukebox? plug-in 5.00.22 for Creative MediaSource5 found here.http://support.creative.com/Products...me=MP3+Players

  • Nomad Jukebox Zen Xtra stops working with XP following Windows Media Player 11 Beta Installat

    Yesterday I was very pleased to find that my Creative Zen Xtra (model DAP-HD00) portable media player is a PlaysForSure capable device. Creative Labs, on November 9, 2005, released the Creative Zen Xtra PlaysForSure Firmware v2.0.03. I installed this firmware (I had to install the Creative ZenJukebox Driver v.30.03 first to get Windows to recognize the device). Once the firmware was upgraded, Windows began recognizing the Zen Xtra as a MTP device and life was good. I was able to synchronize it with both Napster To Go and Windows Media Player 0.
    After this, I went ahead and installed Windows Media Player Beta, which I just downloaded yesterday as well.
    From a functional standpoint, WMP seems to run just fine. However, when I connected the Creative Zen Xtra (with its PlaysForSure firmware), Windows redetected the hardware. It first showed "Creative Jukebox Zen Xtra" in the tooltip, followed by "MTP Device" in the new hardware tooltip. Finally, Windows announced that there was a problem installing my new hardware and that it may not work properly.
    Sure enough, when I went into Device Manager, my Zen Xtra was showing as an MTP Device with an exclamation point on it. More specifically, it specified the status of, "This device cannot start (Code 0)."
    Prior to the installation of Windows Media Player, the Creative Zen Xtra showed in device manager with the following characteristics under the heading "Windows Portable Devices":
    Name: NOMAD Jukebox Zen XtraDriver Version: 5.2.0.0 dated 8/30/2004Digitally Signed by Microsoft Windows Component Publisher
    Driver File Details:C:\Windows\system32\wpdusb.sys - v5.2.3802.3802 built by dnsrv(bld4act)
    Windows Media Player changed this to the following (the device now shows up under "Portable Devices"):
    Name: MTP DeviceDriver Version: 5.2.5326.4762 dated 2/22/2006Digitally Signed by Microsoft Windows Component Publisher
    Driver File Details:C:\Windows\system32\wpdusb.sys - v5.2.5358.4827 (WMP_.060509-2009)C:\Windows\system32\DRIVERS\wudfrd.sys - v6.0.5348.0(winmain(wmbla).0604-339)
    The file wudfrd.sys is NOT digitally signed in this case.
    As of now, my Zen Xtra is completely unusable on this system, and I need to sync it with my laptop for the time being, which still has WMP 0 installed on it.
    Is this a bug with WMP beta? Is it a problem with my firmware? Since this is PlaysForSure compliant firmware, and it worked flawlessly with Napster and WMP 0 (before the MTP driver was updated), it would seem to be a WMP beta issue. I'd like to hear more official confirmation on the subject, however.
    Some general details about my system are:
    Microsoft Windows XP Professional with Service Pack 2Verified GENUINE Microsoft operating system using Genuine Advantage ValidationIntel Pentium 4 CPU 3.2 GHz, Hyper-Threaded processor2.00 GB RAM
    Windows Media Player Version: .0.5358.4827Napster Version: 3.6.0.7 (US)
    Any recommendations? Fixes? Some have suggested rolling back the WMP installation, but I would like to consider this option only as an absolute last resort.
    Best regards,Matt

    Ok, this worked out accidentally - but happily
    I first installed the driver - not the media source - but the driver for the device.
    After that the windows device manager yellow sign disappeared - apparently the device driver was registered by windows.
    Then I Installed Mediasource 5 - the installation went thru fine.
    Does anyone have any recommended updates to install, please also advise what benefits.
    Thanks.

  • NOMAD Jukebox Zen Xtra 30gb dri

    Hiya,
    Sorry if its been asked before, but I installed a new Windows Vista 64bit about a month ago and since then I've searched all over the net trying to find a working driver that will allow me to transfer all of my music that I've collected over the years from my NOMAD Jukebox Zen Xtra30gb to my PC.
    It worked fine with XP, but I need a 64bit driver for the USB connector.
    Does anyone know where I can download a working driver?
    Any help would be great!
    Thanks

    Does your player have the Plays For Sure Firmware http://support.creative.com/Products...me=MP3+Players If it doesn't do you still have access to a computer with XP

  • Nomad Jukebox Zen Xtra won't turn

    My problem is exactly as the title states. I have a Nomad Jukebox Zen Xtra (40 gig HD) and I cannot get it to power on. This problem has been occuring since yesterday evening. I try to plug it into the computer via the USB cable, but this does nothing. The same is true of plugging it into a wall outlet with the charger that came with it. I can't tell you what the firmware on it is, as I have no ability to view that.
    Any suggestions as to what I can try next?

    I have (and left it out for fi've minutes, per another suggestion in another thread). Thanks to both of you for your help, I'm in contact with Creative's customer support via email now (thankfully it's within the 90 day warranty period)

  • Nomad Jukebox Zen Xtra VS Winows Media Player - Help?

    I have a 40gig Nomad Jukebox Zen Xtra - a computer crash a year ago resulted in a replacement by the computer company - and it came with Windows Media Player.... when I tried to run it and had already installed the Creative software/Music library - Media Player crashed my computer every time - had to uninstal...,. now - that computer is defecti've and has just been replaced again by the maker - and before I load the Creatai've Software wondered if this is what is interfering with Media Player? Does anyone know? When I buy music it looks for Windows Media Player I believe - and I can play it and transfer the music in Creative program - BUT - it no longer lists my music library as single songs but as folders - and I have to go specifically into a remote folder to try to find the downloaded music and transfer to the Nomad....
    Any help is appreciated..... I'm lost!
    Thanks
    KB

    The firmware update only works on a windows XP machine.
    you also need to have Windows media player 0 installed
    you must not have windows media player or windows media player runtime lurking in your windows XP add/remove programmes bit on the control panel.
    if you do have WMP first remove it ( roll back) then re-boot, then remove windows media player runtime ( rioll back) and re-boot.
    open windows media player, if it is windows media player 0 then you should be OK, if its windows media player 9 you need ot download and install windows media player 0.
    Check again to make sure that windows media player and windows media player runtime are not in the add/rmove programs.
    Back up everything on the player, all music, playlists and data files.
    update the firmware.
    if it stalls part way, like it did for me the last time i updated a Zen Xtra ( last weekend -installing a new motherboard ) dont panic.
    it will go to rescue mode, close the firmware update, the player will go to rescue mode, then re-satart the update, on the zen xtra, slect re-load OS then on the firmware update click on English. then slect re-load os on the player.
    make sure that the player is fully charged, and that the mains charger is also attached.
    just out of interest, when you remove the front panel on your zen xtra to get to the battery, does the headphone jack ( visable through a hole in the top right) have a blob of red paint on

  • Nomad Jukebox Zen Xtra: Nomad Explorer says Not connected ... first time u

    I just bought a Nomad Jukebox Zen Xtra. I used the installation CD to install everything and Windows automatically tried to locate a driver for it but it was not successful, so I downloaded the driver for the Zen Xtra from this website and installed it.
    However, when I open "Nomad Explorer" it shows the player's logo with a red X and says "Not connected". How do I get the player to connect to the computer?
    This is my first time using a Nomad Jukebox Zen Xtra and I have limited computer knowledge, but I know all my USB ports are working.
    Any help would be appreciated.
    -John

    Hi!?I'm having the same problem. I bought the player, but after a couple of weeks I've exchanged it, because of some hardware problem. The original player worked all right, but the new one is not recognized by NOMAD Explorer ("not connected"), and?I also?can't copy files via Windows Explorer. The strange thing is I managed to copy a couple of albums, but then it'sstarted to hang the Explorer. The firmware version is 2.0.03. I reinstalled the drivers and NOMAD Explorer - didn't help. PS: You've got to help me, 'cause my iPod-loving friends laugh at me, so it's my and Creative's reputation we're talking about

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