Nomad Jukebox Zen NX 20GB locking up

I just bought a Nomad Jukebox Zen NX off a friend and it worked fine last night. I transferred 800 songs onto it and then deleted them all this morning so I could re-organize. Now it's locked up. Doesn't matter if I use battery power or AC power. It turns on fine, goes straight to the menu and then nothing. The scroll won't work, my laptop won't recognize it or anything. Any ideas? Thanks

I assume you've got the manual, yes? It probably needs to be reset, and/or have the firmware reinstalled (the manual is online, so you can do that). Find a pin or paperclip, and hit the rest button. Should probably fix it. Worst case scenario, you can wipe the dri've and reinstall the firmware. I believe you hit the reset button and hold down the play button till it gets you to the menu with the reformat/rescue stuff.
If your computer still won't recognize it after that, though I'm not sure. I'm having similar problems with my refurbished Zen Touch.

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Nomad Jukebox Zen Xtra connection probl

Hello Everyone.
First off, I am using Nomad Jukebox Zen Xtra (30G) with Windows XP - SP2. A few days ago my Zen Xtra would connect to my pc but as of today it no longer does. After searching through similar posts I am assuming it's not a problem with my Zen but with my PC. None the less, I did do my best to troubleshoot myself. I downloaded all possible firmware/drivers from Nomadworld.com. However - the firmware upgrade would not complete due to the fact that my device is not connected. I tried connecting my player to other USB ports on my PC - no luck. I used Nomad Explorer to do my transfers and as suggested in the FAQ, I tried downloading others (ie: MediaSource) however these wouldn't install because it could not detect any device. When I go to Device Manager/USB/ my Nomad isn't even listed. I have tried 3 different USB cables. The player isn't locked. Other devices work with the usb cables and port (ie: logitec clicksmart camera)
So now assuming it is a PC problem, where do I go from now? Thanks in advance for any help you can give me

Hibbs,
Thank you for your response. The only thing that comes to mind is k-lite codec pack I downloaded and installed for the Indeo codec needed for my clicksmart 820. I'm not sure if that would have anything to do with the disruption of my device. The camera itself worked but wouldn't record videos until I installed the codec. Everything else to my knowledge is the same. No other new USB devices installed either.

Nomad Jukebox Zen - music is trapped! HE

I've got a Nomad Jukebox Zen. This was one of the first ones I believe. version .00.04 (20GB model) Anyway, this mp3 player was buried in my closet for the last few years and I've since purchased a new player. I would like to get some of the music off the old player to transfer to my computer for the new player, but my computer won't recognize it. I don't have the original software and since it's an older model, Creative ain't talking. I've tried downloading the drivers that they have available but nothing works. Any suggestions on how to get my computer to just recognize it as basically an external hard drive

What P.C operating system are you using ( ie windows Vista/XP/me/98)
http://www.nomadness.net have some old driver software etc available

Nomad Jukebox Zen failu

Hello.
I have the 20gb Nomad Jukebox Zen right in front of me, which I am sad to say has given up life and jumped out of the world of the working MP3 players. It just died from one use to another. I was wondering whether I could replace some parts or somehow find out a way to get it working, as this is an awesome player, and the newer ones have broken down too much (I have had four Zen Micro 6gb's and I am but waiting for it to break down again).
Anyway, if anyone has a good idea, please post it! I really want this thing to work again I cannot contact Creative as they have ended support for this product

If the battery is more than a few years old may be time for a new one. Lots of sellers on ebay . A few have the OEM batteries for sale. I would only buy the OEM ones.
? http://cgi.ebay.com/2-Creative-Zen-Xtra-MuVo2-and-NX-Batteries-New_W0QQitemZ20025637078QQihZ00QQcategoryZ8262QQss PageNameZWDVWQQrdZQQcmdZViewItemMessage Edited by coachop94 on 09-26-2008 :36 AMMessage Edited by coachop94 on 09-26-2008 :47 AM

No driver found - Nomad Jukebox Zen Xtra - WinXP

I have used my Zen Xtra for over 2 years now, with the same PC I am currently having problems with. I recently had to do a complete reinstall of Windows (note that I have done at least 2 other complete reinstalls during the life of my Zen Xtra, with no problems). Windows Device Managers sees the NOMAD Jukebox Zen Xtra, but with the yellow question mark and exclamation point. Each attempt at driver installation results in the same problem. The driver ("JB3MV2_PCWDRV_US__30_03.EXE") installs completely, I'm told to reconnect my device so the driver can take effect. When I do, the device is still marked in Device Manager with exclamation point and yellow question mark, and Windows continues to ask if it can find and install the driver. I have told it not to (knowing that I just installed Creative's own driver), with no success, and other times let Windows try to install the driver (hoping it would find the Creative driver that was just installed). No luck. I have even done another complete reinstall of Windows, and tried to install the driver before any other program or hardware installations into my system. No luck. Note that there are no hardware changes between now and when I have done other complete Windows reinstallations. It just no longer accepts the Creative driver. I have also tried to install the driver in safe mode, with the same results. I have also completely removed the Zen Xtra (showing hidden devices in the Device Manager), and tried to reinstall. Firmware version of Zen Xtra was upgraded over a year ago to 2.0.03.
Specifics:
Windows XP Pro SP2
38GB free hard dri've space
Zen Xtra firmware version: 2.0.03

I have the same problem. But when i try to installl it it says he is missing an .nfo file.
I removed WMP and reinstalled WM0 because is crap.
I have Windows XP SP2
I have the newst firmware on it.
Can somebody help me with this because it's annoying not to put any new music on your mp3 player.
I never experienced this before even after formatting my HD.
Almost the same problem as fritzm but not completely because het gets an different error.
I have installed the CD but that doesnt work either.
I have installed the software from the website but that didnt help because he doesnt recognize my player.
Please help!!

Nomad Jukebox Zen Xtra 60 GB can't be found through Mediasource Organizer

I have been using the Creative Nomad Jukebox Zen Xtra HDD Player since a few years and I have always been satisfied. But recently, I had a massi've computer problem, forcing me to do a complete re-install of Windows XP, without the chance to backup my old XP.
So of course I also needed to reinstall the Nomad Player. However, since I can't find the CD-Rom with the driver, I had to download (almost) everything.
At first I installed the drivers of the player and then I installed the Nomad Explorer (I still had that one on an old HDD). When I start the Nomad Explorer, the player connects and I can see the music that is stored on the player.
However, in the past I never used the Nomad Explorer, I always used Media Source Organizer. I think in the past I had Version 3 and later I updated it to Version 5. So now I went for Version instantly. I downloaded it and installed it. But here it starts to get strange. I closed the Nomad Explorer and disconnected the player, then I installed the Organizer. During the installation, I was told that the organizer can't find any supported devices, I should connect and start the player and try again. So I did. This time, the installation finished itself - but when I startet Media Organizer, it couldn't find my player.
I once read something like that you need at least Windows Media Player 0 or . Since I had 9, I installed 0, but that didn't change a thing.
So, does anyone have an idea what I am doing wrong ? Or maybe I forgot to install some normal Windows stuff, that is required by Media Organizer ? For example, I haven't installed DirectX yet (but I tell you that just as an example, I don't think that it's DirectX related)

You need the Creative Nomad Jukebox? plug-in 5.00.22 for Creative MediaSource5 found here.http://support.creative.com/Products...me=MP3+Players

Nomad Jukebox Zen Xtra stops working with XP following Windows Media Player 11 Beta Installat

Yesterday I was very pleased to find that my Creative Zen Xtra (model DAP-HD00) portable media player is a PlaysForSure capable device. Creative Labs, on November 9, 2005, released the Creative Zen Xtra PlaysForSure Firmware v2.0.03. I installed this firmware (I had to install the Creative ZenJukebox Driver v.30.03 first to get Windows to recognize the device). Once the firmware was upgraded, Windows began recognizing the Zen Xtra as a MTP device and life was good. I was able to synchronize it with both Napster To Go and Windows Media Player 0.
After this, I went ahead and installed Windows Media Player Beta, which I just downloaded yesterday as well.
From a functional standpoint, WMP seems to run just fine. However, when I connected the Creative Zen Xtra (with its PlaysForSure firmware), Windows redetected the hardware. It first showed "Creative Jukebox Zen Xtra" in the tooltip, followed by "MTP Device" in the new hardware tooltip. Finally, Windows announced that there was a problem installing my new hardware and that it may not work properly.
Sure enough, when I went into Device Manager, my Zen Xtra was showing as an MTP Device with an exclamation point on it. More specifically, it specified the status of, "This device cannot start (Code 0)."
Prior to the installation of Windows Media Player, the Creative Zen Xtra showed in device manager with the following characteristics under the heading "Windows Portable Devices":
Name: NOMAD Jukebox Zen XtraDriver Version: 5.2.0.0 dated 8/30/2004Digitally Signed by Microsoft Windows Component Publisher
Driver File Details:C:\Windows\system32\wpdusb.sys - v5.2.3802.3802 built by dnsrv(bld4act)
Windows Media Player changed this to the following (the device now shows up under "Portable Devices"):
Name: MTP DeviceDriver Version: 5.2.5326.4762 dated 2/22/2006Digitally Signed by Microsoft Windows Component Publisher
Driver File Details:C:\Windows\system32\wpdusb.sys - v5.2.5358.4827 (WMP_.060509-2009)C:\Windows\system32\DRIVERS\wudfrd.sys - v6.0.5348.0(winmain(wmbla).0604-339)
The file wudfrd.sys is NOT digitally signed in this case.
As of now, my Zen Xtra is completely unusable on this system, and I need to sync it with my laptop for the time being, which still has WMP 0 installed on it.
Is this a bug with WMP beta? Is it a problem with my firmware? Since this is PlaysForSure compliant firmware, and it worked flawlessly with Napster and WMP 0 (before the MTP driver was updated), it would seem to be a WMP beta issue. I'd like to hear more official confirmation on the subject, however.
Some general details about my system are:
Microsoft Windows XP Professional with Service Pack 2Verified GENUINE Microsoft operating system using Genuine Advantage ValidationIntel Pentium 4 CPU 3.2 GHz, Hyper-Threaded processor2.00 GB RAM
Windows Media Player Version: .0.5358.4827Napster Version: 3.6.0.7 (US)
Any recommendations? Fixes? Some have suggested rolling back the WMP installation, but I would like to consider this option only as an absolute last resort.
Best regards,Matt

Ok, this worked out accidentally - but happily
I first installed the driver - not the media source - but the driver for the device.
After that the windows device manager yellow sign disappeared - apparently the device driver was registered by windows.
Then I Installed Mediasource 5 - the installation went thru fine.
Does anyone have any recommended updates to install, please also advise what benefits.
Thanks.

NOMAD Jukebox Zen Xtra 30gb dri

Hiya,
Sorry if its been asked before, but I installed a new Windows Vista 64bit about a month ago and since then I've searched all over the net trying to find a working driver that will allow me to transfer all of my music that I've collected over the years from my NOMAD Jukebox Zen Xtra30gb to my PC.
It worked fine with XP, but I need a 64bit driver for the USB connector.
Does anyone know where I can download a working driver?
Any help would be great!
Thanks

Does your player have the Plays For Sure Firmware http://support.creative.com/Products...me=MP3+Players If it doesn't do you still have access to a computer with XP

Nomad Jukebox Zen Xtra won't turn

My problem is exactly as the title states. I have a Nomad Jukebox Zen Xtra (40 gig HD) and I cannot get it to power on. This problem has been occuring since yesterday evening. I try to plug it into the computer via the USB cable, but this does nothing. The same is true of plugging it into a wall outlet with the charger that came with it. I can't tell you what the firmware on it is, as I have no ability to view that.
Any suggestions as to what I can try next?

I have (and left it out for fi've minutes, per another suggestion in another thread). Thanks to both of you for your help, I'm in contact with Creative's customer support via email now (thankfully it's within the 90 day warranty period)

Nomad Jukebox Zen Xtra VS Winows Media Player - Help?

I have a 40gig Nomad Jukebox Zen Xtra - a computer crash a year ago resulted in a replacement by the computer company - and it came with Windows Media Player.... when I tried to run it and had already installed the Creative software/Music library - Media Player crashed my computer every time - had to uninstal...,. now - that computer is defecti've and has just been replaced again by the maker - and before I load the Creatai've Software wondered if this is what is interfering with Media Player? Does anyone know? When I buy music it looks for Windows Media Player I believe - and I can play it and transfer the music in Creative program - BUT - it no longer lists my music library as single songs but as folders - and I have to go specifically into a remote folder to try to find the downloaded music and transfer to the Nomad....
Any help is appreciated..... I'm lost!
Thanks
KB

The firmware update only works on a windows XP machine.
you also need to have Windows media player 0 installed
you must not have windows media player or windows media player runtime lurking in your windows XP add/remove programmes bit on the control panel.
if you do have WMP first remove it ( roll back) then re-boot, then remove windows media player runtime ( rioll back) and re-boot.
open windows media player, if it is windows media player 0 then you should be OK, if its windows media player 9 you need ot download and install windows media player 0.
Check again to make sure that windows media player and windows media player runtime are not in the add/rmove programs.
Back up everything on the player, all music, playlists and data files.
update the firmware.
if it stalls part way, like it did for me the last time i updated a Zen Xtra ( last weekend -installing a new motherboard ) dont panic.
it will go to rescue mode, close the firmware update, the player will go to rescue mode, then re-satart the update, on the zen xtra, slect re-load OS then on the firmware update click on English. then slect re-load os on the player.
make sure that the player is fully charged, and that the mains charger is also attached.
just out of interest, when you remove the front panel on your zen xtra to get to the battery, does the headphone jack ( visable through a hole in the top right) have a blob of red paint on

Nomad Jukebox Zen Xtra: Nomad Explorer says Not connected ... first time u

I just bought a Nomad Jukebox Zen Xtra. I used the installation CD to install everything and Windows automatically tried to locate a driver for it but it was not successful, so I downloaded the driver for the Zen Xtra from this website and installed it.
However, when I open "Nomad Explorer" it shows the player's logo with a red X and says "Not connected". How do I get the player to connect to the computer?
This is my first time using a Nomad Jukebox Zen Xtra and I have limited computer knowledge, but I know all my USB ports are working.
Any help would be appreciated.
-John

Hi!?I'm having the same problem. I bought the player, but after a couple of weeks I've exchanged it, because of some hardware problem. The original player worked all right, but the new one is not recognized by NOMAD Explorer ("not connected"), and?I also?can't copy files via Windows Explorer. The strange thing is I managed to copy a couple of albums, but then it'sstarted to hang the Explorer. The firmware version is 2.0.03. I reinstalled the drivers and NOMAD Explorer - didn't help. PS: You've got to help me, 'cause my iPod-loving friends laugh at me, so it's my and Creative's reputation we're talking about

Nomad jukebox zen xtra firrmware version 1.03

i own a nomad jukebox zen xtra 30gb which has been running in excellent condition for three years..i want to make a database of all driver and firmware versions on my pc..
i've tried locating this firmware version(.03.02)?everywhere(creative downloads page included)..but haven't met with success..i would appreciate if anyone would tell me where to look for it..thanks in advance

First you must install the driver http://support.creative.com/Products...me=MP3+Players on the computer. Have a battery that is charged. What you did is you erased the firmware(reload O.S.)so the player has none. That is why you got the message you got. You are going to lose all the files(music) on the player because when you install the firmware? you are going to format the dri've before you do that.
Download & install the driver first. The version 2.0.00 driver Then check to see if player is recognized(plug it into a rear usb port if using a desktop NO USB HUBS) Download the firmware file to your desktop on the computer
<div class="DownloadBriefBox"><div class="DownloadNameBox">http://forums.creative.com/creativelabs/board/message?board.id=dap&thread.id=28757&view=by_date_ ascending&page= <span class="DownloadSizeBox">

Nomad Jukebox Zen Xtra Firmware Update Issue

My player does not get recognized after attempting to update firmware (ZenXtraP4SAudible_PCFW_LB_2_0_03.exe) according to website instructions.
When turned on the player displays "Firmware Problem" for a fraction of a second, then it goes into Rescue Mode v., Boot v.4, HW v0.0., 4 items in the menu ( Clean Up; 2 Format All; 3 Reload OS; 4 Reboot)
This is my setup:
Kernel version: Microsoft Windows XP, Multiprocessor Free
Product type: Professional
Product version: 5.
Service pack: 3
Kernel build number: 2600
IE version: 8.0000
System root: C:\WINDOWS
Processors: 2
Processor speed: 2.6 GHz
Processor type: AMD Athlon(tm) 7750 Dual-Core Processor
Physical memory: 3072 MB
Video driver: ATI Radeon HD 4800 Series
Relevant Applications:
Creative Jukebox Driver
Creative MediaSource
Creative NOMAD Jukebox Zen Xtra
Windows Media Format Runtime
Windows Media Player 0
Please advise, thanks in advance,

Problem solved!
I did not follow the link you provided, thanks for the suggestion anyway. I read in another post that you advised to disable the device in Device Manager, although I took a different route. This is what I did after enabling Mediasource DETECTOR
. Completely uninstall Windows Media Player , revert to WMP 0, inlcuding the Runtime
2. Reboot the PC
2. Once rebooted connect the player to the PC
3. right click MY COMPUTER->MANAGE->DEVICE MANAGER
4. Under Windows Portable Devices right click NOMAD JUKEBOX ZEN XTRA, then select Update Drivers
5. Navigate to "C:\Program Files\Creative\Jukebox 3 Drivers" to select the driver, OK all the windows
6. Run ZenXtraP4SAudible_PCFW_LB_2_0_03.exe with the player connected
7. I was prompted if I wanted to replace the Firmware with the same version (2.0.03) I said yes... within seconds the player came back to normal.
I hope that the above can help people in my same situation. The culprit seems to be WMP and all the hidden software installed with it. Freakin Microsoft!
Final question. Now that the firmware has been updated, am I safe by installing WMP ?
Thanks!

Nomad jukebox zen xtra - cannot create file w message when trying totransfer fi

My 30G nomad jukebox zen xtra was working great until recently. Now when I power my player up after a day of no use, it takes 0-5 minutes to rebuild the library. When I begin to transfer files using Media source after a few transfers I get the "unable to create file" message and can no longer transfer. I have tried disk clean up and re-booting to no avail. I tried installing the new firmware and this worked for about 80 songs and then I began getting the same problems. I have completely cleaned my PC of adware and spyware and this has no effect. I love my player but am becoming a little frustrated. Would anyone have any ideas? This all started when I turned on my player one day and all of the music was gone. I re-transfereed everything back and later noticed that I had two of everything. I deleted all of the duplicates and from that point on it began to take 5 minutes to rebuild the library but I could still transfer files with no problems. One last thing, when I run disk cleanup in rescue mode, once it gets to 99% done it stalls there for about 0-5 minutes before going back to the rescue mode menu.
scott

i experienced the same problem. until 2 weks ago it worked fine. but a visited the support site and found out that all the software was new. so i downloaded the new versions. even the new firmware with the e at the end. i was at the edge to smash my monitor when i found out that after the firmware update the sound was hearing so quiet. after rebuil os and searching 2 hour on the net for the previous firmware release, prior to E release, i solve the sound problem.
but another appeard. cannot copy files on the player. if i choose to delete them, they disappear. i turn off the zen nx, turn back on and the files were still there. practically all the copy/delete/new folder/paste function were blocked. and the same problem on WIN XP and win 2000. all this because i installed the new versions for nomad explorer, nomad mediacenter, nomad plugin for media center.
solution: uninstalled all the creative software. put the original cd in the dri've. installed all the original software. it was running perfect. so, i could operate again in the data files on the player.
so i thought it was the driver problem since the media library i could access just fine. so i kept the original driver but installed all the new software (mediasource, nomad explorer, nomad zen plugin for mediasource).
guess what? the accesing proble appeard again. i think that the better solution is to stick to the original software.
and one last find. after the E firmware adveture, i experince what other are and was praing not to happen to me. the battery is lasting much much short period. and the green light if you look carefully is fluctuating in intensity. this was not happening until i burn the new E firmware. .0.02e. now after the rebuild os and writng a firmware it displays .0.02 without the E. the sound is like before. 24 damages your ears but the battery problem stills persit. it driving me crazy.

Nomad Jukebox Zen Xtra - Battery 3.6v vs. 3

Hey all - I'm looking to purchase a replacement battery for my 30g Nomad Jukebox Zen Xtra and I've found some cheap ones from ebay (such as this one). The question I have is this: my stock battery is 3.6v but this replacement (which has the same parts number) is rated at 3.7v - is this a problem? Will this damage my player?
Please let me know what issues this may cause and what successes/failures people have had with replacement batteries.
Thanks in advance!!!
Dale

I found the following discussion on PowerStream.com :
<A target=_blank><B>Q: What is the difference between the 3.6 volt and the 3.7 volt lithium-ion and lithium-polymer cells?</B>[/url]A. This quesiton has been on my mind for a few months. There is a lot of folklore out there about this. It confused me for two reasons. Firstly, I have never heard of a higher charge voltage for some cells and not others. Secondly, the 3.6 is just a rule-of-thumb average of the battery voltage anyway . The actual voltage varies between 4.2 volts and 3 (or 2.8) volts during the discharge. It doesn't have one voltage. You can't just put a meter on a cell and say "this one is a 3.6 volt cell" or "this one is a 3.7 volt cell."So I asked a friend who has a PhD in battery chemistry and has been designing, testing, and manufacturing lithium ion and li-poly cells for over 5 years. Here is his answer:<I>There is no difference between 3.6V and 3.7V cells. The reasons why people say 3.6V in one case and 3.7V in other cases are due to discharge rate. If you discharge your lithium ion cells with 0.2C rate, the middle point voltage of the cells is 3.7V. If you discharge your lithium ion cells with 2C rate, the middle point voltage of the cells is 3.6V or even lower. The middle point voltage of a lithium ion cells, including Polymer Lithium ion Cells, is between 3.6V and 3.7V, variable upon discharging rate.</I>In other words, it is mostly marketing hype. Now the modern cells tend to keep their voltage higher during discharge than the old ones, so a marketing person could easily say "this makes the average higher, so let's call it a 3.7 volt cell."But why stop there? Why not rate the voltage as the peak voltage and get the jump on everybody? "It's a 4.2 volt cell, demand nothing less!"So don't get caught up with the hype when selecting a batteryMessage Edited by RobertoV05 on 0--2006 2:37 AM

Nomad Jukebox Zen NX 20GB locking up

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