Nomad jukebox zen nx 30gb sound prob

please help! when i transfer my mp3's from my pc to my zen nx the tracks play but the vocals sound as if your in a swimming pool. this is with the eax in the off position
anybody else had this problem and any suggestions as how to remedy it.

Strange. I wondered if the headphone socket was faulty as you are only getting partial sound. Stupid question, and I'm not sure if you mentioned this before, but have you tried some other headphones?
If this still doesn't help then you need to return it to the store you bought it from, or contact Creative Support.

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