Nomad MuVo will not play after deleting and re-installing so

I hope this question has not been answered anywhere in the forums and I have missed it. If so, I am sorry. I have looked and looked at all the discussions, and nobody's advice has been able to fix my player yet. This is the second MuVo I've had that has had this problem. I deleted songs from my player, but now when I try to play the new songs I put on the player, I get nada. I press the play button, and as soon as I let go of it, it turns red. Won't play. The songs are definitely on the player, and I can play them on my computer, but not through the MuVo. I have tried everything suggested on the Creative support site, and everything people have suggested through this forum - nothing works. Creative says my product has reached the "end of service" life and will not give me customer support. Might be time to buy an ipod, but I thought I would give this one more try. Please help!!

Sorry, should have been more articulate in my description.
During the installation of Livetype, after choosing the destination for livetype to be _Application support_ and starting the installation, the program goes up to 20% during the writing files procedure... and stops.
Says Please try install again.

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Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information.
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