Nomad zen xtra juke box- can't play in "now playing" without having song in pc music libr

I just reei'ved a laptop and install my creative organizer. On my old setup i caould hook up my mp3 player
and just click on a song and it play in the "now playing " area.
Now i can't just click i have to first transfer a song in into my pc libray then click on it in ther and it will play.
Can anybody figure out why? any help would be so greatly appreciated.

Update
(Apologies if this sounds familiar to anyone0
Finally got the first part of the problem fixed.  Though Ovi player said it was my registered PC, it was not.  Nokia support (2nd level?) reset it so I can now see my Download History.
All was fine initially - started re-downloading all the albums I had downloaded and which no longer worked.
Fine for stuff after Oct 2010.  Anything older than that I cannot download the album with 1 click, and instead have to download each individual track one at a time, then navigate away from that page, then back again to get track 2 etc etc.  Which is about a 30sec round trip for each track.  I had about 519 albums with about 8000 songs lots of classical) so that's 4000 minutes for me sat here manually downloading everything again.
Then, I thought I could use the website ovi.com instead to download music, rather than Ovi player, but... when I logged in there it claims that I am not using my registered PC (though I have the Ovi player open on the same PC saying it is registered).
Just being able to download the albums in one go would be nice.  Not as nice as not having to do it at all, but it would be good nonetheless.
Even having a REFRESH option on the download history page would be nice.  Or navigation to pages at the TOPas well as the bottom of the page. 
It really starts to look like it is designed to be so frustrating that people eventually don't bother any more. It'll take me months (at 1 hour a day) to manually download all the stuff I used to have.
Rant over.
Periwinkle

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