Nomorobo blocking all incoming calls

I set up Nomorobo last night. Got the confirmation phone call. After that, all incoming calls were blocked after the first ring. I emalied Nomorobo and am waiting for their response. Anyone else have this experience?

csk47 wrote:
I just installed Nomorobo yesterday as per the instructions given. Everything appeared to be set up correctly and the test screen showed protected. A couple of hours later I got a call with a short first ring then a second ring..then nothing. So I assumed it was a robocall that was intercepted. A few hours later another call came in..it, too, was intercepted. It seemed odd that two calls coming in..both are robocalls..so I logged into Xfinity and saw that both calls went right to voice mail rather than ringing through so I could answer them at home. Tried calling my home number with my cell and same thing...right to voice mail. Sent a message to Nomorobo but no response as yet. It seems the fault must be in the Call Forwarding preferences of Xfinity...but for now I've disconnected Nomorobo and calls from my cell go correctly to my home phone. If anyone comes up with a solution please post it.It took a month for me to hear back from nomorobo support and then I got this when I told them all my calls were going to robo. I did have it set up correctly so still not sure why mine won't work and I undid everything so I am back to 'normal' for now. It might be of some use to you.... "I'm sincerely sorry for the extreme delay here. From the information you've given me it sounds like the toll-free number (202-813-1600) we provided you is in your Call Forwarding list, not the Advanced Call Forwarding list, which means all your calls are being forwarded to Nomorobo. You should remove the number from that location and all incoming calls will no longer be blocked.If you don't see the Advanced Call Forwarding option, it's because Voice2Go isn't activated. Here is a link that should help you activate Voice2Go: https://customer.comcast.com/help-and-support/phone/activate-voice-2go . Here is another link with specific instructions to using Nomorobo on Comcast Xfinity: https://customer.comcast.com/help-and-support/phone/nomorobo"

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