Non cisco/Third party phones are compatible with CCX 9 or not?

Dear Guys,
I have a CCX 9 server integrated with CUCM 9 and also non cisco based/Third party phones (SNOM IP Phones) as agent for CCX server. when i try to log in to CAD software with User ID and password that assigned to SNOM phone i got JTAPI error but with CIPC(Cisco IP Communicator) works fine and i could log on without any issue. i checked RMuser controlled device and also allow controlled CTI port,all configured. i checked all documents about this issue but it is not mentioned anything about SNOM phone used as agent. any idea for that? any documents for compatibility list between CCX and agent platform...
i have checked below links
http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps1844/prod_qas0900aecd80422e66.pdf
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf
Special thanks in advance for your help
Sara

Hi Sara,
If you do not see it in the UCCX comp matirx, than please remember that you will not get support from Cisco TAC incase if you hit any issues with this deployment.
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf
Thanks,
Anand

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Content Tab: None of the fact tables are compatible with the query request

Hi All,
**One thing I am not clear yet of all my years with OBIEE is working with the content tab in BMM.**
I have made a rpd the joins in physical layer as shown below:
https://picasaweb.google.com/114804305606242416264/OBIEEError#5663056545119428530
And the BMM layer as:
https://picasaweb.google.com/114804305606242416264/OBIEEError#5663056519553812930
Error I am getting when i run a request from the 3 columns from the selected 3 tables is:
Dim - Comment Code Details
Fact - Complaint
Dim - Service Details
Error Codes: OPR4ONWY:U9IM8TAC:OI2DL65P
State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. [nQSError: 14020] None of the fact tables are compatible with the query request Sr Num:[DAggr(Fact - Complaint.Sr Num by [ Dim - Service Details.Sr Cat Type Cd, Dim - Comment Code Details.Cmtcode name] )]. (HY000).
I get no error for consistency.. I read everywhere and I know i need to set the appropriate aggregation levels in the various dims and facts LTS properties to help OBIEE understanding our model, but how to do that.. how do i decide... how should I approach, what should be the aggregation level, what details.
When i click More button i see different options: Copy, Copy From, Get Levels, Check Level, what do these mean.
Aggregation Content, group by - Logical Level or Column which one should i choose and how should I decide.
Can anyone explain the Content Tab in details and from scratch with some example and why we get these errors.... I know many people who are well versed with many other things related to RPD but this. A little efforts of explaining from you guys will really be appreciated.
Thanks in advance,
Dev

Hi Deepak,
Option 1:
My tables in physical layer are joined as below:
D1--> F1 <--D2--> F2 <--D3
Same way i model it in BMM
D1--> F1 <-- D2--> F2 <--D3
Here D1 is non Conformed Dimension for F2 and D3 is non Conformed dim for F1. Later create Dimensional hierarchies, I tried setting up the content levels
I go Sources>content tab of Fact F1 I set
Dimensions----------- Logical level
D1---------------------- D1 Detail
D2---------------------- D2 Detail
D3---------------------- D3 Total
then, I go Sources>content tab of Fact F2 I set
Dimensions----------- Logical level
D1---------------------- D1 Total
D2---------------------- D2 Detail
D3---------------------- D3 Detail
Then, I also go in all the dimensions and set their content levels to Details, but it still gives me errors not sure where I am going wrong in setting the content levels.
I need to know whether the way I have modeled it in BMM is right,
Option 2:
I can combine the two facts in a single Logical Fact or the above design should also work.
(F1&F2)<--D1, D2 , D3 joined separately using complex logical joins.
what will be the content tab details?
Thanks,
Dev

Essbase answers - None of the fact tables are compatible with the query request "member"

Hi,
I have modelled an Essbase database into the repository.
If I pull the measure, period and year dimension in and filter on the year (member) and display the year (member) along with the period (alias) and measure it errors with =>
State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. [nQSError: 43113] Message returned from OBIS. [nQSError: 43119] Query Failed: [nQSError: 14020] None of the fact tables are compatible with the query request Fiscal Year.Fiscal Year Code. (HY000)
However, all other things being equal if I change the year displayed to the alias then it works.
Anyone tell me why??
Is there a limitation that Essbase brings through that you cannot view what you filter on?
thanks,
Robert.

Hi
i have done the content level setting in each of the table, D1,F1 and F2(LTS), now i am getting the following error..
State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. [nQSError: 15018] Incorrectly defined logical table source (for fact table Gl Sets Of Books) does not contain mapping for [Code Combinations.Code Combinations.Affiliate, GL Balances.GL Balances.Currency Code, GL Balances.GL Balances.PTD_Balance, Gl Sets Of Books.Gl Sets Of Books .SoB Name]. (HY000)
Gl Balances : D1
Code Commbination: F1
Gl Sets Of Books : F2
I have checked the joins in physical and BMM layer..all are fine..

Error: None of the fact tables are compatible with the query request

Hi experts,
I have one confirm dimension D1 and other two fact table F1 and F2 (F1 and F2 are connected to D1)
when i create a report from D1 and F1 the report is running fine. But pull the column from F2 also in this report i am getting the following error
None of the fact tables are compatible with the query request Code Combinations
please suggest on the same.
Regards,
S

Hi
i have done the content level setting in each of the table, D1,F1 and F2(LTS), now i am getting the following error..
State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. [nQSError: 15018] Incorrectly defined logical table source (for fact table Gl Sets Of Books) does not contain mapping for [Code Combinations.Code Combinations.Affiliate, GL Balances.GL Balances.Currency Code, GL Balances.GL Balances.PTD_Balance, Gl Sets Of Books.Gl Sets Of Books .SoB Name]. (HY000)
Gl Balances : D1
Code Commbination: F1
Gl Sets Of Books : F2
I have checked the joins in physical and BMM layer..all are fine..

None of the dimension tables are compatible with the query request

Hi,
i am experiencing the below error while querying columns alone from employee dimension (w_employee_d) in workforce profile SA. There is only one column in my report which is employee number coming from employee dimension. when i query other information like job, region, location etc i am not getting any error. the below error appears only when querying columns from employee dimension. the content tab level for the LTS of employee dimension is set to employee detail.
View Display Error
Odbc driver returned an error (SQLExecDirectW).
Error Details
Error Codes: OPR4ONWY:U9IM8TAC:OI2DL65P
State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. [nQSError: 43113] Message returned from OBIS. [nQSError: 43119] Query Failed: [nQSError: 14077] None of the dimension tables are compatible with the query request Dim - Employee.Employee Number. (HY000)
SQL Issued: SELECT 0 s_0, "Human Resources - Workforce Profile"."Employee Attributes"."Employee Number" s_1 FROM "Human Resources - Workforce Profile" FETCH FIRST 65001 ROWS ONLY.
couldn't able to know the exact reason. Any suggestions would be highly appreciated.
Regards.

hi user582149,
It is difficult to answer you question with such a little amount of details. Could you specify:
- how many facts/dimensions are you using in the query?
- what is the structure of your Business Model?
- which version of OBI are you using?
- what does your log say?
I hope to tell you more having the information above
Cheers

"None of the fact tables are compatible with the query request " error

I've got a situation where I have two facts(Fact_1, Fact_2) and three dimensions(dim_1,dim_2,dim_3) in 1 subject area. I've got dimension hierarchies setup for all the dimension tables.
Dim_1 is one to many to Fact_1
Dim_2 is one to many to Fact_2
Dim_3 is one to many to both Fact_1 and Fact_2
I've set up the content levels for the LTS for the Facts so that they are the lowest grain for dimensions they join to and the grand total grain for dimensions they do not join to.
My rpd is consistent. When I run a report using an attribute from Dim_3 and Dim_1 or Dim_3 and Dim_2, the report comes back fine.
But if I try to run a report using all three Dim tables, I get an error and the message "None of the fact tables are compatible with the query request ".
First of all, is it possible to make a report using all three dimensions?
Second, what's the best way to trouble shoot this error? Why are none of the fact tables compatible? I thought as long as the aggregation levels were set to grand total for non-shared dimensions, Answers would be able to create the report properly.
Any advise would be greatly appreciated.
Thanks!
-Joe

OBIEE is looking for a fact that can link ALL the dimensions together. This is also known as the implicit fact ... you don't have a fact that can relate all the dimensions - you have 2 facts that together they can. Perhaps you need to great a single logical fact that has both LTS for your physical facts and try it that way.
Then you'd have Dim1, Dim 2, Dim3 all being able to join to Fact1 (which is made of physical facts 1 & 2).

What additional Adobe+ 3th party applications are compatible with Premiere Elements 10?

Dearest,
I purchased Premiere Elements 10 and I am wondering what additional Adobe+ 3th party applications are compatible with Premiere Elements 10?
I tried to do some research on my own but do not get secure answers and or clear answers.
F.e. ; I would like to order Adobe After Effects to work with aside my Premiere Elements 10 but ....what AE version? I still use
a Xp Pro platform, 4GigMemory DDR2, NVDIA GEFORCE 210 1024MB videocard.
Does anyone know what AE to buy and is easy to use with my machine's capacity and Premiere Elements 10?
IF my question isn't specific enough then please escept my apology, I do not know how to ask it different.
Thanks in advance
Cheers
Peter

Woops,
sorry, my bad.Kind a stupid....:)
Thank you for your quick reply and info! Excellent.
I'll search for an Ae that suits my machines performance.
Met vriendelijke groet
Peter Nauts
Date: Sun, 25 Mar 2012 21:31:02 -0600
From: [email protected]
To: [email protected]
Subject: What additional Adobe+ 3th party applications are compatible with Premiere Elements 10?
    Re: What additional Adobe+ 3th party applications are compatible with Premiere Elements 10?
    created by Bill Hunt in Premiere Elements Tips & Tricks - View the full discussion
Peter, Welcome to the forum. Unfortunately, you have posted to the Tip & Tricks sub-forum, which is really a repository for, well "tips & tricks." Maybe our MOD, Steve Grisetti, will move this out ot the main, Adobe Premiere Elements forum. That said, Adobe AfterEffects is a stand-alone program, for compositing video. It is not a plug-in, nor does it directly interface with PrE, as it can with Premiere Pro, if purchased in a suite. Still, the work in PrE can go to AE, and the work in AE can come back into PrE, though not in the direct line, that it can with one of the suites with PrPro and AE, via Adobe Dynamic Link (ADL). There are also several 3rd party providers, but one does need to do a bit of looking, on the 3rd party provider's Web site, to see if PrE is supported. Good luck, Hunt
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4291096#4291096
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What processors are compatible with my g62 note book?

what processors are compatible with my g62 note book?
product number: WY881EA#ABU
currently equiped with an intel pentium p6000 1.87GHz processor
i got caught out and bought a game that requires a 2.0 GHz processor and i really want to be able to play it
please get back soon.
thanks
This question was solved.
View Solution.

Hi,
Compatible processors for your notebook ( and the replacement procedure ) is detailed on Page 81 of your Maintenance & Service Guide.
Considering the speed of your current processor, it would look like the first Four are Ok - I would always recommend checking this with HP first before purchasing.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Which phones are compatible with OVI

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2. Can somebody put a list of compatible phones on your OVI web site. I got a message when starting PC-suite saying I should upgrade to OVI and to go to the web site to check if my phone was compatible but I could not find any link to a list of compatible phones.

Your question might be better answered by turning it around to read "what Nokia phones is OVI compatible with?" The answer is 0. Ovi is garbage software that should be withdrawn and trashed.
The drones at Nokia have completely gone to sleep on this and are not responding to posts. Try going back to the main thread of this forum, scan the posts and attempt to find any satisfied OVI users.
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"None of the fact tables are compatible with the query request"

Hi guys,
I have a weird issue. Previously fine working Subject area started to give this error after migration. The issue is happening when I select a column from dimension and try to display it. Also, I can't get to the list of values in filter I get "Error retrieving choices" error. One dimension is working fine though, and when a column from it is selected, it displays other column just fine. I checked physical layer, primary keys, mappings in the BMM, LTS sources, Connection Pool settings. Everything looks legit. For few hours it was working fine, and now it's giving this issue. Anyone knows what the cause could be. The search I've conducted revealed that this is a data mapping issue - however, all my layers seem to be in check. Thanks

hi user582149,
It is difficult to answer you question with such a little amount of details. Could you specify:
- how many facts/dimensions are you using in the query?
- what is the structure of your Business Model?
- which version of OBI are you using?
- what does your log say?
I hope to tell you more having the information above
Cheers

Fact tables are compatible with the query request

Hi,
i am using 11g.In 10g working fine without any error.After migrate 10g into 11g below error will returning. What is the problem and How we will fix.Could you pls let me know.Thanks
Error Codes: OPR4ONWY:U9IM8TAC:OI2DL65P
State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. [nQSError: 43113] Message returned from OBIS. [nQSError: 43119] Query Failed: [nQSError: 14020] None of the fact tables are compatible with the query request FACT_AGENT_TIME_STATISTICS.FKEY. (HY000)
SQL Issued: SELECT s_0, s_1, s_2, s_3, s_4, s_5, s_6, s_7, s_8, s_9, s_10 FROM ( SELECT 0 s_0, "Team Performance"."DIMENSION - LOCATION"."COUNTRY CODE" s_1, "Team Performance"."DIMENSION - TIME"."BUSINESS DATE" s_2, CASE WHEN "Team Performance"."DIMENSION - TEAM"."ROLE" ='TEAM LEADER' THEN 'Team Leader' ELSE "Team Performance"."DIMENSION - TEAM"."TEAM" END s_3, CASE WHEN '30 Mins Interval' ='15 Mins Interval' THEN "Team Performance"."DIMENSION - TIME"."15 Mins Interval" ELSE "Team Performance"."DIMENSION - TIME"."30 Mins Interval" END s_4, ((SUM("Team Performance"."FACT - AGENT CALL STATISTICS"."TIME - ACD CALL HANDLING"+"Team Performance"."FACT - AGENT CALL STATISTICS"."TIME - AFTER CALL WORK (ACW)")+SUM("Team Performance"."FACT - AGENT TIME STATISTICS"."AVAILABLE TIME"))/60)/(COUNT(DISTINCT "Team Performance"."FACT - AGENT TIME STATISTICS"."DATE ID")*"Team Performance"."FACT - AGENT TIME STATISTICS"."INTERVAL TYPE") s_5, (SUM("Team Performance"."FACT - AGENT TIME STATISTICS"."AUX3 - TRAINING"+"Team Performance"."FACT - AGENT TIME STATISTICS"."AUX4 - MEETING"+"Team Performance"."FACT - AGENT TIME STATISTICS"."AUX5 - PROJECT"+"Team Performance"."FACT - AGENT TIME STATISTICS"."AUX6 - COACHING")/60)/(COUNT(DISTINCT "Team Performance"."FACT - AGENT TIME STATISTICS"."DATE ID")*"Team Performance"."FACT - AGENT TIME STATISTICS"."INTERVAL TYPE") s_6, (SUM("Team Performance"."FACT - AGENT TIME STATISTICS"."STAFFED TIME")/60)/(COUNT(DISTINCT "Team Performance"."FACT - AGENT TIME STATISTICS"."DATE ID")*"Team Performance"."FACT - AGENT TIME STATISTICS"."INTERVAL TYPE") s_7, COUNT(DISTINCT "Team Performance"."FACT - AGENT TIME STATISTICS"."DATE ID")*"Team Performance"."FACT - AGENT TIME STATISTICS"."INTERVAL TYPE" s_8, MIN("Team Performance"."DIMENSION - TIME"."FULL DATE TIME") s_9, REPORT_AGGREGATE(((SUM("Team Performance"."FACT - AGENT CALL STATISTICS"."TIME - ACD CALL HANDLING"+"Team Performance"."FACT - AGENT CALL STATISTICS"."TIME - AFTER CALL WORK (ACW)")+SUM("Team Performance"."FACT - AGENT TIME STATISTICS"."AVAILABLE TIME"))/60)/(COUNT(DISTINCT "Team Performance"."FACT - AGENT TIME STATISTICS"."DATE ID")*"Team Performance"."FACT - AGENT TIME STATISTICS"."INTERVAL TYPE") BY CASE WHEN '30 Mins Interval' ='15 Mins Interval' THEN "Team Performance"."DIMENSION - TIME"."15 Mins Interval" ELSE "Team Performance"."DIMENSION - TIME"."30 Mins Interval" END, CASE WHEN "Team Performance"."DIMENSION - TEAM"."ROLE" ='TEAM LEADER' THEN 'Team Leader' ELSE "Team Performance"."DIMENSION - TEAM"."TEAM" END) s_10 FROM "Team Performance" WHERE (("DIMENSION - TIME"."BUSINESS DATE" BETWEEN timestamp '2012-11-23 00:00:00' AND timestamp '2012-11-23 00:00:00') AND ("DIMENSION - LOCATION"."COUNTRY CODE" = 'US') AND ("DIMENSION - LOCATION".DEPARTMENT = 'CSG')) ) djm FETCH FIRST 65001 ROWS ONLY

Back up your repository before following these steps:
1 Reduce the problem report to minimum number of columns required to generate the error. This will usually identify which dimension and which fact are incompatible.
2 Open the repository in the Administration tool and verify that the dimension and fact table join at the physical layer of the repository
3 Verify that there is a complex join between the dimension and the fact in the business layer.
4 Check the logical table sources for the fact table. At least one of them must have the Content tab set to a level in the hierarchy that represents the problem dimension. This is usually the detailed level.
5 Check the logical table source Content tab for the dimension table. Unless there is a valid reason, this should be set to blank.
6. Save any changes to the repository.

None of the fact tables are compatible

hi,
am developing report from two fact table columns and one dimension table in obiee 11.1.1.5.0.
am getting error
Error
View Display Error
Odbc driver returned an error (SQLExecDirectW).
Error Details
Error Codes: OPR4ONWY:U9IM8TAC:OI2DL65P
State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. [nQSError: 43113] Message returned from OBIS. [nQSError: 43119] Query Failed: [nQSError: 14020] None of the fact tables are compatible with the query request Fact - Retail.Retail. (HY000)
SQL Issued: SELECT 0 s_0, "TM Vehicle Sales"."- Offtake Facts"."Offtake" s_1, "TM Vehicle Sales"."- Retail Facts"."Retail" s_2, "TM Vehicle Sales"."Distributor"."Country" s_3 FROM "TM Vehicle Sales"
regards
vcm

need to see your design, dim is shared between the facts?
I think you can assume the physical query based on your columns selection..
Now pick one column from 1st fact and 2nd column from dim run a report, get physcial query and verify the joins with obiee and your own query.
then add column from 2nd query see how it works
Edited by: svee on Jun 29, 2012 6:21 AM

What keyboards are compatible with a1278 non-backlit?

Please help...I need a new keyboard and want to know if any of the keyboards for the macbook pro are compatible with the late 2008 A1278/MB466 MacBook Aluminum 2.0gHz non-backlit?

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Non cisco/Third party phones are compatible with CCX 9 or not?

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