Non Delivery Report 0x80040401-00000000-00000000

hello Team ,
Any idea...with below NDR, If I resend the message email go without any issue.
'[email protected]' on 9/22/2014 2:27 PM
            This message could not be sent. Try sending the message again later, or contact your network administrator.  Error is [0x80040401-00000000-00000000].
      Manoj 9/22/2014 2:27 PM
            This message could not be sent. Try sending the message again later, or contact your network administrator.  Error is [0x80040401-00000000-00000000].
      [email protected] on 9/22/2014 2:27 PM
            This message could not be sent. Try sending the message again later, or contact your network administrator.  Error is [0x80040401-00000000-00000000].
      Rohit on 9/22/2014 2:27 PM
            This message could not be sent. Try sending the message again later, or contact your network administrator.  Error is [0x80040401-00000000-00000000].
      [email protected] on 9/22/2014 2:27 PM
            This message could not be sent. Try sending the message again later, or contact your network administrator.  Error is [0x80040401-00000000-00000000].

Hi chotu24,
What’s the email client, Outlook or OWA?
How about sending to these recipients one by one?
According to the error code, it seems an GAL & OAB issue.
Please make sure all the recipients are valid and can be resolved from GAL.
If the problem email client is Outlook, please try to use OWA or Outlook Online mode.
If it works on OWA or Outlook Online, it seems an issue on the OAB side.
Please try to download OAB files on Outlook manually.
Also try to delete the OAB files on Windows Client, path as below:
\Users\<UserName>\AppData\Local\Microsoft\Outlook\Offline Address Books
Please try to run Outlook under safe mode to avoid some AVs and add-ins.
Please try to re-create profile to refresh the caches.
More details on the NDR will be helpful for the further troubleshooting.
Best Regards,
Allen Wang

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