Non-hex character in a hex string error message

Hi everyone,
I encountered n error message in Illustrator "Acrobat PDF File Format is having difficulties. Non-hex character in a hex string." when trying to open a particular file.
File was originally created on a Windows 7 PC, tried opening file on Mac OS 10.7.5, same Illustrator version 18. Also tried opening in PDF, Distiller, but didn't help.
Did tried to change Illustrator Preferences in both Windows and Mac, following the steps in the TecNote:
http://kb2.adobe.com/cps/500/cpsid_50031.html
When trying to open the file from the File > Open menu, with the keys held down, it did not open a blank file window, neither did it created a duplicate copy in the Finder where the file is located.
The file in question had about 15 artboards, a few embedded images, approx 2.6MB size.
Any suggestions/assistance would be greatly appreciated.
Thank you.

Hi Monika,
The file was .ai file, as mentioned earlier, was created in Illustrator ver 18.
Not emailed, stored in the folder, on the Windows PC, not a server. Last saved few days ago, tried to reopen the file from the same computer, but could no longer opened.
No, Illustrator did not crash, just the error message "Acrobat PDF File Format is having difficulties. Non-hex character in a hex string."

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Non-hex character in a hex string error message

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