Non-HP Ink Warning

Hi
I moved from a lifetime of EPSON to HP as I had had enough of being ripped off by high cost ink.
I have used the original HP inks that came with my printer and had to send out for some new inks. They were not originals.
Now, every few seconds, a message is popping up in the middle of the screen and disturbs my work.
I have checked every option and cannot find a way of turning it off. Incidentally, I was surprised that I ran out of ink becuase I did not get any "ink low" warning either.
Can someone help me turn the "non HP ink" warning off and the "low ink" warning on please before HP get the printer returned and I demand my money back.
To make a point, when I buy a FORD car, I do not expect to be held to ransom forcing me to buy FORD fue and FORD oill!
Many Thanks.
O/S is Windows 7

Well, I beg to differ there.
The ink cartridges that were in the printer originally were HP cartridiges as the printer was brand spanking new. If THOSE ink cartridges would have told me that they were low, I may have been in a position to order some originals at a decent price. As it is, they just ran out.
Apart from that, being smug and telling me that the cartridges were "not as compatible as you thought" does not exactly answer my question.
Why should we be held to ransom by the printer companies. If I want to put non-original ink in and run the risk of invalidating the warranty that is my affair.
Can anyone actually answer the question that I asked? How can I disable this ink warning?
Many Thanks.

Similar Messages

"Non-HP Ink Catridges" warning again and again and again...

Hi,
I have a new HP Photosmart 6520 series printer that I recently installed a non-HP ink cartridge in. I understand that there are risks associated with doing this, and that HP would rather I buy their ink. However, I've chosen to use this ink anyway.
The software on my Windows 7 computer now pops up a warning every time I print saying "HP cannot guarantee the quality or reliability of non-HP supplies" along with a link to the HP shop.
Now that I've read, understood and digested the message, I would like the software to stop warning me every time I try to print.
Is there any way to disable the message, so that it only appears each time I install a new cartridge, say (or even better, never again)? I checked forum queries and searched using the help system provided but couldn't see an answer, but apologies if I missed it.
Kind regards,
David
This question was solved.
View Solution.

One thing you might try - click Start, Devices and Printers, Right click on your printer, Printer Properties, Ports. Uncheck the"Enable bidirectional support" in the lower left, Apply, OK.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

False low ink warning on the 220 Black cartridge

Every time I get a low ink warning on the black PGBK 220 cartridge, upon visual inspection, the cartridge still contains approximately 20-25% of the ink. Non-OEM cartidges especially have a lot a ink left. Makes me think there's a Canon conspiracy in the printer maintenance software to identtify non-OEM cartidges and generate premature low ink wanings. Anyone else have this problem or know how to overcome it?

Hi drott1,
There are two types of ink warnings that will appear with your printer: a "low ink" warning and an "out of ink" warning. The "low ink" warning is designed to occur around the 25% mark. The intention is to give the consumer time to purchase replacement ink if necessary and have it available when the "out of ink" error occurs.
Think of it like the low fuel light on a car. While you still have enough gas to travel around, the warning light is a reminder to fill-up at the nearest gas station so you won't be stranded on the road without fuel. In a similar way, we don't want you to be stranded without ink in the middle of an important print job.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

How do I get the "non HP Ink Cartridge" pop up to go away??? HP Photosmart 7520

After my trial ink ran out on the HP Photosmart 7520 I installed a non-hp ink cartridge. It prints fine but EVERY SINGLE TIME I print anything I get a pop up saying I have a non-hp cartridge installed and the quality cannot be guaranteed. It then gives me the option to shop HP online, cancel the print, or click ok to close it. EVERY SINGLE TIME. I print a lot of pages and this is extremely annoying. There is no "do not show this message in the future" option. How can I make this stop popping up????

"After my trial ink ran out on the HP Photosmart 7520 I installed a non-hp ink cartridge. It prints fine but EVERY SINGLE TIME I print anything I get a pop up saying I have a non-hp cartridge installed and the quality cannot be guaranteed. It then gives me the option to shop HP online, cancel the print, or click ok to close it. EVERY SINGLE TIME. I print a lot of pages and this is extremely annoying. There is no "do not show this message in the future" option. How can I make this stop popping up???? "
OK, you're receiving this error because of the non HP cartridge you've installed. This message can be bypassed by selecting OK; it will not go away until you install HP ink. Until then you should be able to print.

6510 printer not printing Black ink Error: NON-HP INK ????? IT is an 564 HP INK Cartridge ???

Subject: I ran out off black ink 564. Cartridge PS: I purchased this ink cartridge at Staples .
Purchased new 564 XL cartridge for my HP 6510 printer. that is approx 1 year old
Insatalled new 564 XL ink Cartridge.
Problem : does not print black ink.
Error: Used or counterfit carteidges original hp ink depleted.
Attention!
HP'S cartridge warranty does not cover NON-HP INK or carteidges.
HP warranty does not cover repairs or service required after using NON-HP INK.
HP does not guarante the quality or reliability of NON-HP INK.
I ran a test sheet, a quqlity report, status report & also cleaned the printable heads through the printers maintenace program, but still does not print black . PS: I removed the cartridge from the printer & shook the cartrige vigurosly & looked up at my whute walls that got splashed with black ink,so i know there is ink ink in the cartridge.
I think i have a bad carteidge ,there is a small gold tab at the end of the cartridge if soemthing is wrong at this gold strip will it not report to the software,just saying dont know ?????????? Thank you for any reliable feed back that i may get.
Regards GJS

Hello @johnnyboston and welcome to the HP Forums!
I'm sorry to hear of your troubles with your Photosmart 6510 printer, but I will certainly do my best to lend a helping hand
I will suggest that you try the steps in this 'Incompatible Ink Cartridge' or 'Indicated Ink Cartridge Must Be Replaced' Message Displays on the C...l document to see if you can get the printer to recognize the cartridge.
Is it a genuine HP cartridge?
Let me know how things go with the cleanings and we'll go from there!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Ink warning lights doesn't work

Product name: Deskjet 2050 All-in-one J510a
Copying in black ink does not work, warning lights does not show (and never have done).
Product name: Deskjet 2050 All-in-one J510a
Operating system: Windows 8, 64 bit
Copying and printing in black ink does not work. No warning lights flashing on the printer.
Via the computer I get ink levels for black (bowtie symbol?) is ok but less than 25%.
Ink levels for colour cartridge is close to zero, it says. How ever , when copying, colour works nice
but printing with black ink does not work at all.
I have tried cleaning the inkheads twice.
Should I replace both cartridges?
Why doesn't the printer ink level warning lights show?
Why doesn't the computer warn me about low ink levels?
This question was solved.
View Solution.

Hi @malin_t,
Welcome to the HP Forums!
I understand that the ink warning lights don't work and that you cannot print in black with your HP Deskjet 2050, and I am happy to help!
If you have tried everything in this guide, Fixing Print Quality Problems for the HP Deskjet 1050, 1050A, 2050, and 2050A All-in-One Printer Ser.... Then I would definitely consider replacing both cartridges.
Regarding the ink levels, there should be an HP Printer icon on your desktop. Double-click to open it, click on the image of your Ink Levels in the HP Solution Center, then click on the Advance Setiings tab, there you can choose if you want the ink alerts to be shown right away or only when you print.
Hope this information helps, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Low ink warning on C6380

While printing I get a low ink warning after printing only 30 pages with a new (color) cartridge. The printer keeps working fine, but I have to monitor each sheet to insure that I still have ink. How do I know if I'm really out?
--Bob

I have noticed a trend among brand printer makers to supply underfilled ink cartridges and laser toner cartridges with new printers. However, all the big brand name printers like HP, Epson, Canon, that I've seen inform buyers that the cartridges are underfilled. Unfortunately, they rarely use that precise language. Their marketing departments like to use page numbers.
A rigorous study conducted by Center for Science in the Public Interest (a Ralph Nader consumer organization) discovered that software low and out of ink warnings warn users they are out of ink when they have 25% to as much as 50% left. Some shut down printing! This is a good reason to never buy a printer just because its on special or low priced. Always go online with the model name and number and get user reviews first. That "does everything" cute Lexmark for just $49 may cost a fortune in ink Cartridges. Or, that nice $200 color laser printer may come with half filled toner cartridges and even factory refilled toners turn out to cost $129 each. A color laser printer takes 4 toner cartridges!
Color and black page counts are ALWAYS marketing department exaggerations.
How do you know when you are out of ink? The way PC power users always have. You never suddenly go empty. When your print declines in quality, you are very low on ink.
When the software says you are low, remove the cartridge, turn it upside down a few minutes so the remaining ink can get the sensor wet and reinstall it. You only need to do this with printer models (which I will not buy in the first place) with software-hardware setups that shut down printing when it "thinks" ink is low. Most printers only warn. If you can still print, just ignore the warnings.
Laser Printers. When print quality declines: Remove the toners and slowly tilt each one sharply to the left and right. Reinstall toners.
I strongly recommend refilling ink cartridges, especially black ones. The first time or two will take much more time than afterward. For absolute beginners I recommend Automatic Refill Systems. You get about 5 complete refills per system.
I do not use Auto Refill systems for black cartridges, which take only one color but I prefer them for tricolor.
It costs me 60cents to refill my HP black cartridges. Compare that to $27 for a remanufactured black cartridge, or $22 for store refill service. My tri-color cartridges cost me about $3 to refill as I use an Auto Refill System.
Most people get about 3 refills per cartridge, that is 3 refills before they must buy a new OEM cartridge. I get as many as 25 refills. How? Simple. I refill before I need to. I never wait until I get declining print quality.
I just guess when a cartridge is low enough to take some ink and I top off the cartridge. Visit the Stratitech site for detailed instructions in how to refill any ink cartridges. They even have free step-by-step video instructions for each cartridge! Their refill ink is the best. Major corporations buy refill ink by the barrel from Stratitech.
The two things you must attend to: Do not inject too much ink, intentionally inject not enough to totally fill a cartridge. Injecting too much can be messy. Make sure you inject the correct color in each tri-color cartridge partition & do not get colors mixed in your syringe.
--J
"I never let schooling interfere with my education" --Mark Twain

LOW INK WARNING

Hi,
I have the Deskjet F4400 printer and I changed the color ink cartridge with the HP 60XL today, 1/4/2011. When
I print anything, I get a low ink warning box that comes up stating that the introductory print cartridge is low on ink:
tri-color. I have had this printer for several months, and this issue has not come up before. Now, evey rtime I print,
I get the warning. I check the box that states in the future do not show this warning, but it still comes up every time I print.
I had changed the black cartridge with an HP 60XL on 12/14/2010 and never had this issue.
Thanks.

DJ 940c: Installed 78XL Cartridge, it works; printer cartridge light off; Toolbox Low Ink warning on

This is a real workhorse printer and I love it. And looking at this forum, many people feel the same way for everyday color printing. But, on Wednesday, 7/7, I bought a bew HP tri-color cartridge because the old cartridge had run out of yellow ink (for real), the printers's cartridge light was staying on and the HP DeskJet 940c Series Toolbox program had a "Tri-Color Print Cartridge Low On Ink" warning in my Win XP SP3 System Tray. The office supply chain store I went did not have the usual HP 15-78 Combo cartridge set I buy nor did it have an HP 78 tri-color standalone cartridge. They did have a 78XL tri-color cartrige which (supposedly) can print "up to 2X MORE PAGES" because it has twice the amount of ink the HP 78 cartridge has. The package listed the HP deskjet 940 and the store tech person assured me the cartige would fit and I bought it, installed it (yes, it did fit), and aligned the cartridges. A test print using a sprite jpg file I got from Amazon's site printed beautifully. The printer's cartridge light was off but then I noticed the icon in the System Tray. The HP DeskJet 940c Series Toolbox program still had a "Tri-Color Print Cartridge Low On Ink" warning. I turned the printer off, waited awhile, turned the printer on, still had the warning. Restarted the computer. Still had the warning. Am I doomed to always have this Low Ink warning with the 78XL cartridge? Is there some value in the Window's Registry I can chage so the warning goes away until one of the cartridge colors really does get low on ink? If I can do this and I actually do this deed, will the problem occur again if I install an 15XL cartridge? Is this a problem becuause the printer driver or some other HP software does not recognize the signals coming from the 78XL Cartrige chip? If this is the case, are you going to update the drivers from way back (say Microsoft unsupported Windows98 to and through Windows 7, skip 8.x, and 10?

Is the cartridge an original HP or is it a third party remanufactured or refilled cartridge? If you open the printer lid with the power on where does the carriage pointer point?

I received a low ink warning on my mac for my epson artisan 837 printer. I replaced the cartridge that was low but it still reads low ink on the mac but reads full on the epson control panel. I am also receiving a communication error between the mac

I received a low ink warning on my mac for my epson artisan 837 printer. I replaced the cartridge that was low but it still reads low ink on the mac but reads full on the epson control panel. I am also receiving a communication error between the mac

What exactly is the error?
And, we'd need some info re. your Mac model and OS version - you are not running iOS on it.
You need to realize that this model has been discontinued and the last driver updates are dated about a year ago. If you are running Mavericks, there may not be an updated driver for it. But you can try to delete the printer and add it again to see if that will work.

Turn off low ink warning on F4180

I would like to turn off the 'low ink' warning pop-up within the HP Solutions center with the Deskjet F4180 without disabling bidirectional communication. Does anyone know how to do this?

hsteinbe wrote:
Really HP? You are going to fill my 24" screen with low ink warnings. 18 warnings? I don't need any warnings. I need to be able to turn them off.
Anyone else out there want them off too? Please let HP know!
For Windows systems turning off bidirectional support in the port settings may resolve the issue. I see in another post that you are running OS X. For this question you may have better results posting your question in HP's Mac Printing Forum.
Please be aware that this forum is a peer to peer support forum, it is not a direct link to HP support.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Pixma Pro 100 low ink warning

Does the Pixma Pro 100 auto stop when insufficient ink is available to print properly or is the 'low ink' warning all you get until the it doesn't print correctly?

Hi mrjcall,
The PIXMA PRO-100 will warn you when the ink is "low" and stop printing when the ink is "out". Keep in mind that when the low warning appears, you have about 25% of the ink left in your ink tank.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Low ink warning disable 6700 all in one

I would like to know how to disable the low ink warning which comes on everytime I print. I would like the printer to stop keeping track of ink levels. I have a MAC if that makes a differance.

Hi @uhg,
Welcome to the HP Forums!
I see that you want to disable the low ink warnings on your HP Officejet 6700, and I am happy to help!
Please see this post, Re: HP Photosmart pop up windows, by my colleague @Sunshyn2005.
Hope these are the settings you are looking for, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

My poor L7680 error message for None HP ink Shame on HP

i have an L7680 all in one. Best printer ive ever had period ! until now. i am using compatable ink and my printer recognises the ink for a while and then says error. it does this on all cartridges from time to time. currently the Cyan is the problem its brand new, and works in other printers i have been told HP do this with down loads updates What can i do is there an override option

It appears the non HP ink cartridges aren't a compatible as you think. Please install HP cartridges to see if it resolves the problem. Then return the other cartridges for your 100% money back.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

How can I disable the low ink warning messages.

How can I disable the low ink warning messages. The Photosmart Plus B210 printer is connected wirelessly to my Mac over a home network..

Open up a terminal (use spotlight to search for 'terminal')
Find the process ID of the HP Device monitor by doing
ps -eo pid,command | grep "HP Device Monitor"
The process id will be the number that is printed. Sometimes you may see two results, the correct result to use should print "/Library/Printers/hp/hpio/HP Device Monitor.app/Contents/MacOS/HP Device Monitor"
Then using the number you got from the first step, run the following command.
sudo kill -9 <pid>; sudo rm -rf "/Library/Printers/hp/hpio/HP Device Monitor.app/Contents/MacOS/HP Device Monitor"
You will be prompted for your admin password.
Below is an example of when I ran it:
John-MacBook-Pro:~ john$ ps -eo pid,command | grep "HP Device Monitor"
90509 /Library/Printers/hp/hpio/HP Device Monitor.app/Contents/MacOS/HP Device Monitor
90513 grep "HP Device Monitor"
John-MacBook-Pro:~ john$ sudo kill -9 90509; sudo rm -rf "/Library/Printers/hp/hpio/HP Device Monitor.app/Contents/MacOS/HP Device Monitor"

Non-HP Ink Warning

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