Non-Persistent VDI's stuck in Remediation Status pending in SCEP

Currently have 2 VDI's stuck in a remediation state - pending. The action required states Endpoint Protection Pending Reboot.
Since these are non-persistent devices the virus has been removed after a restart as they are back to a clean image however SCCM/SCEP does not seem to recognise the restart state.
How can I clear this so that the clients report back as re mediated? Note I have run a full scan and restarted the devices.
Cheers
Paul | sccmentor.wordpress.com

Hi,
Please examine ExternalEventAgent.log on the client to see whether the state messages have been forwarded successfully.
And check EPCtrlMgr.log on the site system server that records details about the synchronization of malware threat information from the Endpoint Protection role server into the Configuration Manager database.
Best Regards,
Joyce Li
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Office 365 ProPlus Shared Computer Activation on non-persistent VDI

Hello everybody
We've different customers that are using a non-persistent VDI solutions like VMWare Horizon or Citrix provisioning.
Some of the customers wants to license the Office Suite via Office 365 ProPlus.
When configuring Office 365 ProPlus with Shared Computer Activation and without AD FS we've the behaviour where users needs to login each time to Login to a machine, because after signou the machin gets restored.
Is the only solution the one described in
this article by using AD FS or is there another solution to perhaps store the provided Office 365 credentials and licensing information.
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Thank you for clarification on that, because I'm not able to find on official statemant.
Kind regards

Hi,
ADFS should be the primary choice for your case. In addition to this there are a variety of qualified third party identity providers that can be connected with Office 365 to provide the necessary single sign-on.
Here is the reference, you might want to have a look and see if it is helpful for you:
https://technet.microsoft.com/en-us/library/jj679342.aspx
By the way, this is the forum to discuss questions and feedback for Microsoft Office client. There is not so much about Office 365
hosted/integration services aspect here, I would suggest you to post in the forum of Office 365 Community, where you can get more experienced responses:
http://community.office365.com/en-us/f/default.aspx
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Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

How to activate Acrobat Pro XI on a non persistant VDI desktop?

Hi,
I installed Acrobat Pro XI on a Citrix XenDesktop non persistant environment. I used the customization wizard and all seems to work without any questions for activation, but... When I logon to the desktop I start Acrobat Pro XI and I don't have the "PRO" options enabled (like for example PDF Portfolio). When I close the program and open it again I do have the PRO options so it looks like the program is activating online at the first startup of the program.
I don't think my users like to start a program then have to close it and start again to use the full options and it shouldn't be working like that.
Does somebody know how to fix this?
Kind regards,
Freek van Ekkendonk

When the user is logging on he gets a random desktop from the pool, al the virtual desktops have the same image. The registration has been done once on the master image. It could be that when the computer name changes to a random name in the pool the license gets expired because of the changed computername and then tries to activate again online.
I don't think I have a volume serial number and I don't use the off-line exception because I couldn't get it to work. Below is the error log.
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2014-07-30 08:10:13 [6208] Adobe PRTK: Adobe PRTK tool VolumeSerialize invoked
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2014-07-30 08:10:13 [6208] OOBELib: __OOBELIB_LOG_FILE__
2014-07-30 08:10:13 [6208] OOBELib: *************OOBELib Session Starts*************
2014-07-30 08:10:13 [6208] OOBELib: Version 6.2.0.42,6.2
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2014-07-30 08:10:13 [6208] AXFBLicensing: Failed to load axlib.dll, trying again with axlib in ACF
2014-07-30 08:10:14 [6208] AXFBLicensing: All function pointers successfully retrieved
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2014-07-30 08:10:14 [6208] OOBELib: received LEID : V6{}AcrobatPro-AS2-Win-GM
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2014-07-30 08:10:15 [6208] OOBELib: Validate Serial status-[0] took-[1060.15]ms.
2014-07-30 08:10:15 [6208] OOBELib: checking LEID V6{}AcrobatPro-AS2-Win-GM
2014-07-30 08:10:15 [6208] OOBELib: LEID : V6{}AcrobatPro-AS2-Win-GM qualifies for install
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2014-07-30 08:10:15 [6208] OOBELib: Using Driver/ALL combination for offline/invalid SNs scenario
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Remediation status is not updated

Hi,
I have a SCCM 2012 R2 CU3 installation where I use Endpoint Protection on the clients.
My problem is that when I run the report "Infected Computers" I see a list of the computers that are/were infected but the report shows the value "None" in the "Remediation status" field for a lot of the computers even though
that the computers have been cleaned successfully.
If I look at the computer object in the SCCM console there is also listed None as the Remediation status.
How come that the status is not correct? How is the remediation status reported/calculated?
I can see that the report gets it information from the "ComputerStatus" field of the "v_GS_AntimalwareInfectionStatus" view.
Any help would be appreciated.
v_GS_AntimalwareInfectionStatus"
Thomas Forsmark Soerensen

Hi,
Could you please upload a screenshot of your issue?
What's the Infection Status in the "Infected Computers" report?
You could also try to run the other endpoing protection reports to see if you can get more information.
Please make sure that you have choosed the correct collection in the console when check Malware Remediation Status.
Best Regards,
Joyce
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

User Profile Service - User Profile Incremental Synchronization Timer job stuck at 33% Status: Pausing

User Profile Service - User Profile Incremental Synchronization Progress: 33% Status: Pausing
It has been almost 15 days.
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I tried clearing sharePoint config cache.
I also restarted the sharepoint timer service.
I tried almost everything that is on Internet but nothing helped me.
Is there any other way to solve the issue as I was struck on production server (ASAP)
In synchronization serivce manager status of MOSS_DeltaImport is Inprogress from past 2 days
Best Regards.

Hi,
Please follow the steps in the link below to clear the configuration cache.
http://blogs.msdn.com/b/jamesway/archive/2011/05/23/sharepoint-2010-clearing-the-configuration-cache.aspx
Here is a similar thread for your reference:
https://social.technet.microsoft.com/Forums/en-US/beaa852c-6f40-428a-b97c-20722864e045/user-profile-service-user-profile-incremental-synchronization-timer-job-stuck-at-88-status?forum=sharepointadminprevious
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in this kb article.
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TechNet Community Support

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PI 7.1
Scenario: Proxy to Mail (Outbound)
QOs: Exactly Once in Order
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Messages in Delivering status has no audit logs.
Issue has started couple of months back. We took restart initially to rectify the barrier but it is happening again. This is repetitive issue and we are looking for permanent fix. Restart is not preferred resolution as it is a production system. Please suggest how can we overcome it? It would be a great help.

Hi Hardik
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http://scn.sap.com/community/pi-and-soa-middleware/blog/2014/03/27/handling-and-preventing-messages-stuck-in-to-be-delivered-status
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We have a SharePoint 2010 farm and our Audit table is growing rapidly. I checked our "Audit log Trimming" timer job and it has been stuck at "pausing" status for more than a month. Any advice to resolve this issue would be great.
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norasampang

Hi Trevor,
Do you think the reason that the time job is failing is because the audit log table is big and the audit timer jod times out. I saw your reply here at this
post
where you have mentioned "
It may be timing out. Have you executed it manually to see if it runs without errors?
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$site = Get-SPSite -Identity http://sharepointsite.com
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We are having a problem where reports are stuck in running status. When looking on the server, the reports stuck in running status taking up a "jobserverchild" process, and does not complete.
Has anyone experienced this issue, and how we can resolve it?

Ok - here we go - we have been experiencing this issue for the longest time - it looks like we have found the culprit:
1) Check the default printer of the report developer who placed this report into Enterprise.
2) Ensure that exact same driver is on the Business Objects Server.
3) Report should schedule fine.
Another option is to set "No Printer" within the report design itself by clicking on File > Page Setup. This way there is no dependency on printer drivers.
Edited by: Troy Underwood on Nov 25, 2009 11:29 PM

How to mark ALBPM messages as non-persistent?

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Xavier

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Hi Experts,
I need to find actual remediation status (required,completed),remediation end_date(remediation completion date) for all accounts and entitlements for a perticular certification displaying in remediation tracking tab.
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Hi,
My workflow stuck in Active status and user is not able to proceed further. But it is not happening every time. Sometimes the process activty gets stuck. Could anyone please let me know the reason for this behaviour and how to fix this issue?
Thanks

You need to get more information as to what is going on, identify more facts around the issue:
1. First off, run wfstat.sql to get a history of the activities of the process as well as its attribute values.
2. Once the workflow gets 'stuck' what makes it progress? For instance, does running the background engine with parameter Stuck processes=Yes fix the problem?
3. Are there activities deferred that do not get process by the background engine?
4. Does the process get stuck after a notification is responded to but 'nothing' happens?
It would also be useful to have the complete DB version.
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Single Persistent instance of a Object, Many non persistant. Same Identity on persist

I have a persistent bean class with two Strings as member fields. (example
below)
I have many other classes that use it a part of they're member fields.
I need to have only one persistant version of it (One row, to many Rows in
different tables). But can have many non persistant versions. I can't
control the creation of the non persistant objects.
i.e.
On persist, How can I configuration JDO to detect that it's the same as an
object already in the database and use that instead?
example:
// Example class One
package foo;
public class One(){
public String var1;
public String var2;
public String getVar1(){
return this.var1;
public void setVar1(String var1Set){
this.var1 = var1Set
public String getVar2(){
return this.var2;
public void setVar2(String var2Set){
this.var2 = var2Set
/// one.jdo
<?xml version="1.0"?>
<jdo>
<package name="foo">
<class name="One"/>
</package>
</jdo>
///Example Scenario
One oneObject = new One();
oneObject.setVar1("Value1");
oneObject.setVar2("Value2");
pm.makePersistent(oneObject); // one row in database
/// Some time later, in a different thread, or since JVM shutdown and
restart
One oneObject = new One();
oneObject.setVar1("Value1");
oneObject.setVar2("Value2");
pm.makePersistent(oneObject); // one row in database, instead of two.

You cannot. You should either find the object by query or retrieve it
using application identity.
Graham Cruickshanks wrote:
I have a persistent bean class with two Strings as member fields. (example
below)
I have many other classes that use it a part of they're member fields.
I need to have only one persistant version of it (One row, to many Rows in
different tables). But can have many non persistant versions. I can't
control the creation of the non persistant objects.
i.e.
On persist, How can I configuration JDO to detect that it's the same as an
object already in the database and use that instead?
example:
// Example class One
package foo;
public class One(){
public String var1;
public String var2;
public String getVar1(){
return this.var1;
public void setVar1(String var1Set){
this.var1 = var1Set
public String getVar2(){
return this.var2;
public void setVar2(String var2Set){
this.var2 = var2Set
/// one.jdo
<?xml version="1.0"?>
<jdo>
<package name="foo">
<class name="One"/>
</package>
</jdo>
///Example Scenario
One oneObject = new One();
oneObject.setVar1("Value1");
oneObject.setVar2("Value2");
pm.makePersistent(oneObject); // one row in database
/// Some time later, in a different thread, or since JVM shutdown and
restart
One oneObject = new One();
oneObject.setVar1("Value1");
oneObject.setVar2("Value2");
pm.makePersistent(oneObject); // one row in database, instead of two.
Steve Kim
[email protected]
SolarMetric Inc.
http://www.solarmetric.com

Problem creating non-persistent Child Objects

I have the need to create a non persistable child object in the
jdoPreStore of a parent object. I then perform some tests on the parent
to determine if the child object needs to be persisted or not. If I leave
the child non persistent it still writes to the database.
I was performing the follwoing piece of code
Class Parent {
// The relationship is a 0 to many
public Child createChild() {
Child child = .....//create non persistent object
child.setParent(this);
getChild().add(child);
It appears that if I remove the getChild().add(child). It does not
persist (as desired).
Is this correct behaviour?? I dont think that it should be, but if it is
then I have a further problem.
If that child object inherits from another object and you remove the
getChild().add(child) kodo outputs an invalid object to the database. It
doesnt insert a row to the child table. But it inserts a row to the
childs inherited object table. This is now an invalid object and will
fail upon loading.
Any help on this would be appreciated.
Thanks
Luke.

JDO has something called persistence by reachability. This means that
objects do not have to explicitly be marked as to be persistent as JDO
will traverse the object graph to ensure that all nodes are persistent.
I think you are seeing this behavior combined with another side
behavior: Kodo requires that both sides of a relation be set.
Basically, keep your objects in synch (set both sides of the relation).
And if you want to hold onto a reference to non-persistent object
before you decide what to do with it, add a transient field or a field
marked "persistence-modifier="none"" in your metadata and then process
those transient fields in jdoPreStore ().
i.e.
if (//businessLogic is true)
persistentField = transientField;
Luke wrote:
I have the need to create a non persistable child object in the
jdoPreStore of a parent object. I then perform some tests on the parent
to determine if the child object needs to be persisted or not. If I leave
the child non persistent it still writes to the database.
I was performing the follwoing piece of code
Class Parent {
// The relationship is a 0 to many
public Child createChild() {
Child child = .....//create non persistent object
child.setParent(this);
getChild().add(child);
It appears that if I remove the getChild().add(child). It does not
persist (as desired).
Is this correct behaviour?? I dont think that it should be, but if it is
then I have a further problem.
If that child object inherits from another object and you remove the
getChild().add(child) kodo outputs an invalid object to the database. It
doesnt insert a row to the child table. But it inserts a row to the
childs inherited object table. This is now an invalid object and will
fail upon loading.
Any help on this would be appreciated.
Thanks
Luke.
Steve Kim
[email protected]
SolarMetric Inc.
http://www.solarmetric.com

Weird exception: Cannot instantiate non-persistent class: java.util.Map

java.lang.UnsupportedOperationException: Cannot instantiate non-persistent class: java.util.Map
     at com.sleepycat.persist.impl.NonPersistentFormat.newInstance(NonPersistentFormat.java:45)
     at com.sleepycat.persist.impl.PersistEntityBinding.readEntity(PersistEntityBinding.java:89)
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     at com.sleepycat.persist.PrimaryIndex.put(PrimaryIndex.java:338)
     at com.sleepycat.persist.PrimaryIndex.put(PrimaryIndex.java:299)
     at com.xx.support.dbd.IdentityDataAccessor.insert(IdentityDataAccessor.java:33)
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     at com.xx.support.bdb.BerkeleyDBAccountStorageTests.initBerkeleyDBData(BerkeleyDBAccountStorageTests.java:38)
     at com.xx.support.bdb.BerkeleyDBAccountStorageTests.setUp(BerkeleyDBAccountStorageTests.java:28)
     at junit.framework.TestCase.runBare(TestCase.java:125)
     at junit.framework.TestResult$1.protect(TestResult.java:106)
     at junit.framework.TestResult.runProtected(TestResult.java:124)
     at junit.framework.TestResult.run(TestResult.java:109)
     at junit.framework.TestCase.run(TestCase.java:118)
     at junit.framework.TestSuite.runTest(TestSuite.java:208)
     at junit.framework.TestSuite.run(TestSuite.java:203)
What's the root cause of this exception?

I wrote a small test using the classes you included
in your message and I am able to retrieve the user by
key, as in the code above. So I'm not sure what
you're doing that is causing the problem. Please
send a small test that reproduces the problem.Oops, I forgot to include the source for the test I wrote. Here it is.
import java.io.File;
import java.util.HashMap;
import java.util.Map;
import com.sleepycat.je.DatabaseException;
import com.sleepycat.je.Environment;
import com.sleepycat.je.EnvironmentConfig;
import com.sleepycat.persist.EntityStore;
import com.sleepycat.persist.PrimaryIndex;
import com.sleepycat.persist.StoreConfig;
import com.sleepycat.persist.model.Entity;
import com.sleepycat.persist.model.Persistent;
import com.sleepycat.persist.model.PrimaryKey;
public class Test {
    @Persistent
    public static class SimplePrincipal {
        protected String name;
        public SimplePrincipal(String username) {
            this.name = name;
        public SimplePrincipal() {}
    @Entity
    public static class SimpleUser extends SimplePrincipal {
        @PrimaryKey
        private String key;
        private Map properties;
        public SimpleUser() {
            super();
            this.properties = new HashMap();
        public SimpleUser(String username) {
            super(username);
            this.properties = new HashMap();
        public void setKey(String key){
            this.key = key;
        public void addPropertity(String name, String value) {
            this.properties.put(name, value);
        @Override
        public String toString() {
            return "[SimpleUser key: " + key + " name: " + name + ']';
    private Environment env;
    private EntityStore store;
    private PrimaryIndex<String, SimpleUser> primaryIndex;
    private void open()
        throws DatabaseException {
        EnvironmentConfig envConfig = new EnvironmentConfig();
        envConfig.setAllowCreate(true);
        envConfig.setTransactional(true);
        env = new Environment(new File("./data"), envConfig);
        StoreConfig storeConfig = new StoreConfig();
        storeConfig.setAllowCreate(true);
        storeConfig.setTransactional(true);
        store = new EntityStore(env, "test", storeConfig);
        primaryIndex = store.getPrimaryIndex(String.class, SimpleUser.class);
    private void close()
        throws DatabaseException {
        store.close();
        env.close();
    private void execute()
        throws DatabaseException {
        SimpleUser user = new SimpleUser("test");
        user.setKey("testkey");
        primaryIndex.put(user);
        user = primaryIndex.get("testkey");
        System.out.println(user);
    public static void main(String[] args)
        throws DatabaseException {
        Test test = new Test();
        test.open();
        test.execute();
        test.close();
}Mark

Download Stuck in WAITING status

Tonight, tried to download a movie for rental. It started and showed 22 minutes remaining, which is crazy, as usually it immediately hits 2% and I begin watching - I've had the ATV since it was first available and I've never had to wait for a download. I checked my internet connection, iMAC network test reporting 22down/6up, typical for me. When I use Apple TV to watch trailers, youtube, etc., it flies. Trailers download instantly, long YouTube files don't buffer. Everything plays nicely. Now the movie is stuck in WAITING. When I click on the movie icon from main screen and then click on the WAITING button, it switches to DOWNLOADING and then right back to WAITING. I've rebooted ATV, downloaded latest update, etc. Seems everything works great except this one movie download. Any ideas?

I mean knowing alittle about "Music Match" because had it for about a year now and I have a 40 gig size library.. When Music Match is DL tracks you don't DL apps (this is a given). So seems in my case music Match failed for whatever reason, so the OS still thinks it needs to DL song but doesn't. So I can't DL apps because OS still has phantom music tracks to download. So that is where (I believe) I am stuck.. Somehow I need to reset this DL process. Any ideas besides a full restore of my phone would be great. Thanks,
Chris
Again music Match is turn off on my iphone 5 and still can't down apps from app store.. the get stuck in "waiting" status.

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