Non responsive copy and paste in Illustrator CS6

Hello,
Since April we are using the Adobe Design suite CS6. We are experiencing some serious copy and paste issues. When our users try to copy some artwork and paste it into the same image again, it might occur that the system is non responsive to the action performed. Really nothing happens.
This happens in about 50% of the times. The other 50% the artwork will appear within a delay of about 5-10 seconds.
Anyone having similar issues? Of could point us to any working direction?

Hi Alexander,
You can follow the steps in the knowledge base document and try to delete the unwanted to content from the file.
http://helpx.adobe.com/illustrator/kb/copy-paste-artwork-slow-or.html
Hope this helps.
Regards,
Sumit Singh

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