Non-Responsive Screen

While connected (or disconnected) to my PC, thus with a fully charged battery, my Zire 31 touch screen is now either non-responsive or fails to go where directed. As an example I can not move from day to day or month to month. Nor can I move, again using the screen, among contacts. Buttons, however, remain responsive. Attempts to sync are ignored.
Post relates to: Zire 31

Try touching a drop above/below the center of the target to see if the touch is a drop off on your palm. Tapping three times in the "right" place should get you out of the target screen.
After that, the only other thing you can try is a hard reset. This will wipe off all your info from your palm and restore it to factory settings. If you do not mind losing the info that was not sync'd to your computer, then go ahead and follow these instructions.
Hold down the power button while sticking something thin (a paper clip) into the back reset hole of your device. Keep your hand on the power button while you release the paper clip from the reset hole. The screen will now say "Palm Powered." Take your hand off the power button. You will now see a screen in 5 languages prompting you to erase all data from the palm. The screen will say "erase all data? Yes - up, no - down" and you need to click on the up arrow (silver button on the 5 way navigator on the bottom of the palm). This will erase all the info from your device.
Now, see if your palm responds to the touch. If it does, great! If it does not, then you know you have tried everything and the palm needs to be replaced.

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