Non system disk error with recovery disks--New hard drive

HP Pavillion Model a6632f
Ordered new recovery disks from HP after installing brand new hard drive.  Getting errors trying to boot/install.  Now what? 

It sounds like the boot device order is not set correctly. Please try this:
1. Remove the recovery disk (cd) from the optical drive (CD/DVD drive) if you have it loaded. Make sure the only    
    peripherals  (cables) you have connected to the tower are the monitor, mouse, keyboard and main power.
2. Start the computer and immediately strike the F10 key to boot into the BIOS Screen
3. Once in the BIOS screen, strike the F5 key to reload the BIOS default settings.
4. A message will pop up asking if you wish to SAVE & EXIT BIOS?
5. Respond YES and exit.
The computer should attempt to boot up at this point. Go ahead and open the CD/DVD drive tray and insert
the 1 of system recovery disk and close the drive tray. Immediately force power off on the tower by pushing and
holding the power button. Once power goes off, allow appx 10-20 seconds and power the tower back on. If
reloading the default BIOS settings has corrected the system boot device order, the computer should now boot
immediately from the Optical Drive (CD drive) and begin the system recovery.
Always remember you can contact HP Total Care Technical Support at (800) 474-6836
"While I am an HP employee, I am not a expert on all our products.
If I offer advice, I'm not speaking for HP on how to solve an issue,
but I'll do my personal best to help you."
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

Similar Messages

  • Help with recovery on new hard drive

     i have a g42 230us notebook which the hard drive read immenent failure please back up as soon as possible so hard drive is no good i purchased a new hard drive the exact one in notebook the wd3200bekt scorpio black,so i plugged it in and turn on pc , now i get a error message that reads no bootable device---insert boot disk and press any key
    ive tried this with and without recovery disk and get same error message ,
    notebook came with windows 7 now my question is do i need to install windows 7 os before i run recovery disk or is the recovery disk suppose to install windows 7 and features
    please help

    Hi,
    1. The recovery disc set will rebuild the machine back to factory settings for you.
    2. Probably you need to change the booting order from BIOS, you need to boot from optical drive first. To do this, reboot the machine and tap F10 to access to BIOS, chang boot order, hit F10 again to save and then recover the machine using the disc sẹt.
    3. Remember to change the booting order back at the end.
    Regards.
    BH
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    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • System recovery failed new hard drive

    I have an HP Pavilion g-6 1d26dx laptop.  I just replaced the hard drive with one ordered directly from HP.  When I went through the System Recovery, using the disks from HP, I got the following message:
    There might be unexpected reboot during specialize to BBV1
    The process will cause CTO panic because the image might not be normal
    I got this message after trying the system recovery with and without the supplement disc for Application and Driver Recovery DVD that came with my other disks.
    I have no idea what that message means, but I would appreciate any help getting this resolved.  I was operating on Windows 7.
    Thank you!

    Hi:
    I hate recovery disks. Too many times they don't work and you are left high and dry.
    It has happened to me twice on different PC's.
    Try the cyberlink patch for the recovery disks you purchased which may fix the issue.
    Description
    CyberLink Recovery Discs utility resolves an issue where Recovery Discs sent from HP do not work on a new hard drive.
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloa​dIndex?softwareitem=pv-80183-1&cc=us&dlc=en&lc=en
    If that fails to work, then the only other suggestion I have for you to get the operating system installed is the following and it is only good if you can still read all 25 characters of the W7 product key on the bottom of your notebook.
    If you can read the 25 character Microsoft Windows 7 product key and can live with the bare operating system and software/drivers found on your PC's support page, you can make a plain W7 installation media by reading the info below.
    Use the Windows 7 USB/DVD installation tool to compile the ISO file you download from Digital River. Link  below. You need a DVD or a 4 GB flash drive to use the USB method of compilation.
    Use the 25 character windows 7 product key to activate your installation.
    http://download.cnet.com/Windows-7-USB-DVD-Downloa​d-Tool/3000-18513_4-10972600.html
    Then go to the PC's support and driver page to install the drivers you need.
    Link to the W7 ISO file downloads is below. Download the applicable version of Windows 7 that is on your product key (Home Premium, Pro, or Ultimate).
    http://forums.mydigitallife.info/threads/14709-Win​dows-7-Digital-River-direct-links-Multiple-Languag​...

  • I have a G5 with a brand new hard drive,when I try and install the os I get a panic we are hanging error. What can I do to load the os

    I Get a panic we are hanging error when trying to install the os on a new hard drive on a G5

    Yes, the hard drive needs to be formatted and OS X must then be installed.
    Drive Partition and Format
    1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button.  When the menu bar appears select Disk Utility from the Utilities menu.
    2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  SMART info will not be reported  on external drives. Otherwise, click on the Partition tab in the DU main window.
    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Apply button and wait until the process has completed.
    4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
    5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
    6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
    7. Quit Disk Utility and return to the installer. Proceed with the OS X installation.
    It's only a lost cause when nothing else works.

  • Disk Utility won't recognize new hard drive

    Hello,
    Thanks for taking the time to read this.
    The original hard drive (80 GB) went bad, so I replaced with a new 160 GB Western Digital one. I formatted the hard drive using Disk Utility from the Mac OS X Disk. It worked the first time I booted into Leopard (I just booted up to make sure the OS loaded...didn't install any new software and/or hardware).
    Then I shut it down and started it back up, and the computer didn't recognize the hard drive. I inserted the Mac OS X disk and ran Disk Utility, but the hard drive was not recognized.
    So now I'm thinking the new hard drive was also bad. So, I ordered another one (Seagate 160 GB) and it to was not recognized when I ran Disk Utility from the Mac OS X disk.
    When replacing all of them, I followed directions I found here and other websites. They all said to do it the same way, so I'm assuming the directions for replacing a hard drive in a laptop were correct.
    I searched Google and found several posts suggesting using an application called Disk Warrior, but from my understanding, you cannot run it from a disk, it needs to be installed, which is obviously impossible since the hard drive isn't recognized.
    Then I ran Open Firmware and did "devalias" from the prompt. From what I can tell in the list of hardware, the hard drive is recognized, but I am not sure. I took a picture of the screen printout but do not see an option to attached it to this post. Therefore, I'll just tell what it said for now and will create an image hosting account so I can add a URL for it later.
    In the list, "hd" is in the left column and in the right column of the same line is "/pci@f4000000/ata-6@d/disk@0" (without quotes).
    If anybody has any suggestions, they would be greatly appreciated.

    Welcome to the Apple discussions.
    I've replaced a few hard drives, and in instances where it's not recognized, it's either been a cable connection issue or I've seen others with a jumper issue. Either the hard drive to logic board cable isn't properly set, typically on the logic board side, or a jumper was left on the drive, where typically you can just remove it. I haven't personally had the cable fail, however, that's possible too.
    When you pulled the large plug from the back of the original hard drive, did you do it very carefully? It's not like a desktop hard drive plug that you can just pull out ... it needs to be wiggled out, gently. I have a hard time believing two new drives would be essentially DOA, although the first one worked for a bit, which leads me to wonder about the physical connections.
    Since you have your original OS X disks, you could try running the Apple hardware test to see if it gives you any error message(s).

  • Help! Still get error message after installing new hard drive

    The original problem is below and thought that it would help to include it to see the initial problem.
    I went out and bought a new hard drive (500gb) and installed it in my laptop.  I went to use the restore disks and I got the same exact error mentioned below.  I used a set of disks that I copied from the original recovery disk and it still did the same.  What is the error code and how can I fix this!!
    Please help!!
    I have a Satellite A215-S7444 laptop and everytime I go to restore the drive to it's factory settings using the Toshiba recovery wizard I get the following error:  ERROR: 03-EEEE-000, AN ERROR HAS OCCURRED, PRESS [OK] TO TURN OFF COMPUTER.
    Just a note, I have used my recovery disks to restore the factory settings before with no problems at all, now I get this message.  All the files are accesible on the CD and I have no virus' on my computer.
    Lastly, the image part of the drive (The one that is like 1.5 gb) which is usually visible is not any more and has not been for a bit when you should see it when you open "My computer".  You can however see it when I go to "Administrative Tools-Computer Management."  It states that the drive is Healthy (EISA Configuration), type is basic, and there is no file system associated with the drive and there is no drive letter for it either.

    Thanks for your quick reply!  I was wondering if anyone would reply!
    I made the copies on a suggetion that the original may be scratched or something so I figured what the heck?  I did format the hard drive though.  It is a Seagate 500gb hard drive.  I only formatted the whole drive and figured that the restore disks would make the additional partition.
    Aside from that, it's the same error message that I had on the original drive.  The original drive and OS works (Vista), but I wanted to restore it because I just wanted to wipe everything and start clean.  What can be causing the error message, and what IS the error message?
    Anymore suggestions or help would be great as I am in desperate need of getting my computer back to working.
    Thanks again for replying!

  • Toshiba A500-1H1 after recovery on new hard drive cannot boot

    Hi, I had to replace hard drive because old one is broken. I used recovery media I've created after opening laptop first time as you suggested with Toshiba support. Recovery is fine, but during windows configuration I had information about not certified signatures and windows cannot boot. There is error suggesting that maybe hardware was changed.  So my question is ? Buying Toshiba laptops I cannot change my harddrive, so if any part of Toshiba is broken I have to buy new notebook ? Or maybe I can access to my Windows764bit key and download from microsoft windows and install and configure this by myself ?
    Please help, I need this notebook for work ! Best Regars,Paul

    Hi, thanks for your reply - I FOUND A SOLUTION, a quick description about my problems is below. 1. First of all. My Toshiba HDD is broken in that way that it cannot be booted. I did a couple low level tests (one took about 90 hours !!) and surface is free from bad sectors. Disk is in very good condition, but I suppose controller in disk is broken because everything is installed correctly, recovery takes about 20 minutes and after rebooting I have typical information about problem with reading boot information, BCD, 0xC000... And so on. So disk is working now as storage on usb. This disk was 320GB - original from Toshiba. 2. Then I tried use new one disk: Samsung 1TB. And I had this problem with booting again, but info from windows was about not certified drivers (when it tried install WiFi, and other drivers). Then I post this post here, but meanwhile I contact my support in Poland and they suggested me there can be a problem with DISK SIZE - they said this is TOO BIG FOR RECOVERY.. That was very strange for me - I heard first time the problem can be with too much space, not with not enough space Anyway I decided to buy new SSD 250GB (smaller than original Toshiba) hard drive. My recovery took me about 10 minutes. I have SATA3 SSD but Toshiba support SATA1, but anyway my computer seems to work 3x faster than before  
    So the problem was with original disk, controller (boot sectors maybe), and with too large new disk so Toshiba recovery disk couldn't manage.
    Thank you for your concern. Best Rgards !

  • Installing operational system (MAC OS  X) on a new hard drive

    Hey Guys,
    My Mac Pro came with 250GB of hard drive so I bought a new hard drive, installed it (1TB) and it works just fine but; how can I transform this disk so It can become my main hard drive?
    - Do I have to install Mac os X on it? (how do I do that?)
    - Is this even possible?
    I just want to have more space on my hard drive when working on big projects (graphic design) cuz I only have like 30 GBs of space on my main one so the 1TB one works for me just as an external drive but inside of my Mac Pro.
    Can someone give me a hand on this?
    Thanks!

    I would buy more drives.
    Clone your current drive to the 1TB, yes.
    SuperDuper $29 is your bet shot.
    Keep the old drive as backup.
    Use #3 as new backup/clone or for TimeMachine.
    Migrate all your project files to drive #4, just change the application preferences to new location.
    Shame you waited so long. New drives will also give you a bit better disk performance.

  • Recovery Discs New Hard Drive Size

    Hi everyone,
    I had created a set of recovery discs for my HP Pavillion G7 notebook. It was 6 discs. The original hard drive that the Recovery Discs were made from was a 750GB Hard Drive.
    The hard drive started to die on that notebook. I have another notebook that I don't use that has a new 500GB in it. I switched out the Hard drives as they are compatible.
    My question is can I use the Recovery Discs that I had made from the 750gb drive that now is dying and recover on the new hard drive that is 500GB. I started the process but it stalled about halfway through on disc 4. Is that because I put in a smaller hard drive?
    At this point do I need to buy a hard drive that is at least 750GB? 
    Please advise and thanks in advance!  
    This question was solved.
    View Solution.

    Hi,
    Recovery media can have issues if used on drives smaller than the original.
    Another option you could consider, as your notebook originally shipped with Windows 8 and the activation key is stored in the Bios chip, would be to create your own OEM Windows 8 installation disc.
    For details on how to do this, see the 3rd post by Huffer on the following link - Note:  the download is subject to a usage cap, so you may need to try over a period of several hours before it successfully starts
    http://h30434.www3.hp.com/t5/Notebook-Hardware/Need-Product-key/m-p/2592099/highlight/false#M96668
    Additional software/drivers you may require can be found Here.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
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  • Errors with recovery disk: no wifi

    I used the recovery disk; factory settings reboot.... And this happens. It only connects directly to the Internet; no wifi at all. And it won't do windows updates. Now I get this message. I am not sure what I need to do to fix this.
    You can see in the photos, there are errors with the Toshiba Modem and the Wifi 5100
    Toshiba sent me A300 series revovery disk for Vista Home Premium 64-bit; is that the correct one for A305 S6916 PSAGCU ?
    Solved!
    Go to Solution.
    Attachments:
    1.JPG ‏121 KB
    4.JPG ‏51 KB

    No need to put this everywhere!
    Keep it in the thread with my reply.
    -Jerry

  • Disk error with scratch disk

    All my MACINTOSH versions of Photoshop - S5, Elements 10, Elements 11 - display the opening start screen, but ABORT THE LAUNCH of the EDITOR with the error message:
    "Could not open scratch file because of disk error."
    "Could not initialize Photoshop Elements because the preferences file was invalid (it has been deleted)"
    I have cleaned up my external disks so that they all have at least 100GB of free space
    How can I correct this so that I can recover the Preferences, re-establish the Scratch Disk, and launch the Photoshop Editor?
    <E-mail address removed by Moderator>

    Please change the disk permission . Right click on the disk and choose "Get Info". Change the permissions for everyone to "Read and Write". You can also refer to this related post
    http://forums.adobe.com/message/4331448#4331448

  • System Recovery on New Hard Drive Not Proceeding

    Scenario: I've installed a new (blank) hard drive on my 2008 HP Pavilion dv3500. I need to install the factory image on this new drive in the original HP machine.
    1. I am booting from the recovery disks I made (F9 from system startup menu) 
    2. The first disk loads some files after which Recovery Manager opens up.
    3. Without giving me any option other than to shut down, the Recovery Manager Wizard tells me:
    "Recovery data is missing. Please use recovery media to restore the system."
    Well, that's what I'm doing! - so why can't I click next have have the recovery manager install the factory image from the recovery disks I made?
    4. Clicking "Finish" on wizard restarts the system
    5. hitting ESC goes into Startup Menu again
    6. F11 - System Recovery:
    "BOOTMGR is missing
    Press Ctrl+Alt+Del to restart"
    7. I've read all the documentation I can find. Looks like HP strongly prefers the use of the partitioned recovery drive on the original hard drive. Can't seem to find any information on how to recover using the recovery disks without Recovery Manager trying to access the recovery partition on the old drive -- which is not my scenario.
    Summary: neither booting from recovery disk nor directly calling "System Recover" with F11 initiate the system recovery process from the recovery disks when a new drive replaced the older, smaller one.
    Anyone see a step I'm missing here?

    Try booting with a utilty cd to delete any partitions, create 1 partition & format hdd. I have had good results with the free Partition Wizard .Download the Bootable CD iso here .Get ImgBurn here to burn the image to cd.
    After all operations are done with PW, boot from the Recovery Disks and try again.
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  • Time Machine Error - After Upgrade To New Hard Drive

    I just upgraded from my previous 500 GB hard drive to a new 500 GB hard drive in my late 2008 unibody Macbook Pro. I have an external 500 GB hard drive that I use for my Time Machine Backups also. I used CCC to clone my original hard drive to the new internal one and everything went just fine.
    I also deleted all my Time Machine backups from the external so I could just create a new one after the upgrade and cleared all the trash bins too. But now when I try and create the Time Machine backup, it gives an error that 592 GB is needed to create the initial backup, even though it is only from a 500 GB drive (of which only 440 GB) is being used. I wouldn't think this would be a possible error. Can anyone offer some help, or did I just shoot myself in the foot? Thanks.

    Agreeing with Kappy, TM needs 2-3 times the size of the data it's backing-up. See #1 in the Frequently Asked Questions *User Tip,* also at the top of this forum.
    The reason this backup is failing is, TM adds 20% to the estimated size of the backup when requesting space on the backup disk, for temporary workspace and in case the estimate is low. So your 440 GB will require, temporarily, 528 GB.
    Short term, you can wrangle a backup by excluding something large, at least 90 GB, (so TM will only request, say, 410 GB + 82 GB for the first backup). Then remove the exclusion and run another, and it should fit.
    Longer term, you really do need a larger drive.

  • Will recovery disks work on new hard drive

    I just installed new hard drive on hp laptop with Windows 7 64 bit. I used the iso file installation disc. Now I would like to use the recovery disks I made 2.5 years ago to load the original software and drivers as when the pc was new. When I put Disc 1 in the drive the pc does nothing. I've been reading online that you have to change the order of the drives in the BIOS so the pc will boot from the dvd drive.
    Then further research online, I read that recovery disks will not work on a new hard drive, and on a smaller drive than was previously installed.
    I did do a full system backup from old hard drive, so I have those 3 discs. I have not tried that. Basically all I use pc for is web browsing,email and an occassional movie.
    I guess I just want it to seem like a new pc with all the original software and drivers.
    I downloaded hp support assistant, however it states that new updates are not needed. That can't be right.
    I went to hp download page, but not sure which drivers/software to download.
    This is wearing me out. Please help if you have any suggestions/advice. Thank you!

    Paul, thank you for answering. I have a HP Pavilion DV7-4270us.
    From my research, I don't believe the operating system is on the recovery disks. I am very hesitant to work with the recovery disks again. Anyway my new hard drive is 500 GB which is smaller than the old 640 GB that was previously installed from the factory. So the recovery disks may not work on a smaller drive.
    At this point, I would like to get back HP Media Smart and Synaptics click pad working. I have downloaded the driver for the clickpad, but it does not operate like it used to. No settings to choose from etc.  I downloaded the Media Smart Software package and driver, but the software package is not there. I was just reading online, and found a link for the Simple Pass Identity Protection fingerprint reader. I downloaded it, and seems so far to work. Also, on the keyboard the light on the keyboard button for (volume on and off) remains lit all the time. It used to light up only when the volume was off.
    Man, you sure can run into all kinds of problems when you install a new hard drive. Any suggestions will be greatly appreciated!!  Thanks, Ken.

  • New Hard Drive and Snow Leopard Upgrade

    I'm getting ready to install a larger hard drive in my MacBook Pro. I am also going to install Snow Leopard. I assume that I just boot from the Snow Leopard disk after I install the new hard drive and it will walk me through the installation. Sorry if this is a dumb question. I'm new to Mac.
    Also, I have copied my files to an external hard drive. However, will I be able to access my old hard drive if I put it in an enclosure. This will give me access in case I missed something.
    Thanks in advance for your help and advice.
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    I am doing the same thing... an Apple Authorized Repair facility installed my new drive yesterday. They were supposed to create 2 partitions for me, but failed to do so. Instead, they just cloned my old hard drive over to the new one. This really *****, because Spotlight and System Profiler say that my disk capacity is only 200GB and available disk space 40GB (same as original drive).
    What do I need to do to create 2 partitions, one with FAT32 that is 25GB (for both Windows and Chrome OS/Ubuntu) and the other 615GB partition for OS X 10.6?
    The important caveat is that my Samsung Superdrive is dysfunctional, as discussed in this long thread.
    When I now try to use Disk Utility to Partition the drive, I get the error:
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    And when I try to use Bootcamp Assistant to partition the drive, I get this error:
    "THE DISK CANNOT BE PARTITIONED BECAUSE SOME FILES CANNOT BE MOVED. Back up the disk and use Disk Utility to format it as a single Mac OS Extended (journaled) volume. Restore your information to the disk and try using Boot Camp Assistant again."
    Does this mean that Apple Computer has totally screwed me over? First they gave me a faulty Super drive, and then they install a hard drive without properly formatting the partition? What should I do now?

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