Non-Understandable characters in InDesign CS4

The title text occurred in InDesign has been converted as understandable characters when we do PS to PDF. On a particular page the title text alone has been converted as non-understandable characters. The next time when we do PS to PDF, the actual characters have been appeared as correct text in the PDF.
We have loaded the fonts prior to create PS to PDF. We are using InDesign CS4 and Distiller 9.4.6. I have attached the sample PDFs output for your reference (1. shows the wrong output 2. shows the correct output in the PDFs). Kindly help me out on this issue.

JohnAD77 wrote:
I will check with client. But other than exporting PDF, is there a way to solve this issue in distilling?
Exporting is the correct way to go, but if there's no way to convince the client that ID's expoted PDF is superior to distilled (the distillation reqirement is usually a 10-year-old throw-back to the days when Quark did a really bad job of PDF export), try changing the case on the type so it is really all entered as Caps. I can't tell for sure, but it looks like it may be entered as lowercase with all caps applied rather than using actual uppercase letters.

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