Non-US Warranty Repair for E61

I have an E61 phone which needs warranty repair. The phone hangs on the initial Nokia screen. Nokia in the US tells me that the phone can't be repaired in US and suggested I call Europe for suggestions. The phone is only 6 weeks old and was purchased in the US. The E61 intended to be sold in Sweden. Has anyone had a similiar experience and how was it resolved?

That is correct, the warranty is only valid in Europe on European models.
You could try contacting any care point in Europe and ask if they offer a postal returns service. Obviously all shipping costs will be yours to pay.
You will probably have more luck with UK based care points.
Have you tried the following to get it to work?
Boot without memory and sim card in.
Hard reset (note: all data will be lost from phone memory):
1. Switch off the phone.
2. Hold down the following three buttons: Green (the call answer button), * button, and '3' button.
3. While holding these buttons, press the power button and switch on the phone.
4. Release when the phone shows the nokia logo or shows other signs of life like the language selection screen.

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    Repaired "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/lib/jce.jar".
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    Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Resources/JavaPlugin Cocoa.bundle", should be drwxr-xr-x , they are lrwxr-xr-x .
    Repaired "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Resources/JavaPlugin Cocoa.bundle".
    Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Resources/JavaPlugin Cocoa.bundle/Contents/Resources/Java/deploy.jar", should be -rw-r--r-- , they are lrwxr-xr-x .
    Repaired "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Resources/JavaPlugin Cocoa.bundle/Contents/Resources/Java/deploy.jar".
    Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Resources/JavaPlugin Cocoa.bundle/Contents/Resources/Java/libdeploy.jnilib", should be -rwxr-xr-x , they are lrwxr-xr-x .
    Repaired "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Resources/JavaPlugin Cocoa.bundle/Contents/Resources/Java/libdeploy.jnilib".
    Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/Deploy.bundle/ Contents/Home/lib/security/cacerts", should be -rw-r--r-- , they are lrwxr-xr-x .
    Repaired "System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/Deploy.bundle/ Contents/Home/lib/security/cacerts".
    Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/Deploy.bundle/ Contents/Resources/Java/deploy.jar", should be -rw-r--r-- , they are lrwxr-xr-x .
    Repaired "System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/Deploy.bundle/ Contents/Resources/Java/deploy.jar".
    Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/Deploy.bundle/ Contents/Resources/Java/libdeploy.jnilib", should be -rwxr-xr-x , they are lrwxr-xr-x .
    Repaired "System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/Deploy.bundle/ Contents/Resources/Java/libdeploy.jnilib".
    Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired.
    Permissions repair complete
    Consecutive running of repair produces same result - so, clearly NONE of the "repairs" have actually been "repaired!" Also, anyone know what the heck the LAST ENTRY means? I CERTAINLY HAVE NOT REPAIRED AN SUID FILE!!

    Apple says to ignore this. It is a known issue.
    http://support.apple.com/kb/TS1448

  • Can I get my iphone repaired for free?

    I think there is a problem with my Iphone 3GS. I got it as a gift just over a week ago (not sure if it has had previous owners or not) but since I've had it, it seems to have a problem with charging. Now and again when I plug it in to charge it will come up saying 'charging accessory not supported' or something along those lines but I am using the official charger that came with the phone. I have swapped wires and tried multiple chargers but they all seem to have this problem. The phone was on the latest IOS software when I received it too.
    It happens on/off and it could be fine for a few days and suddenly it will start doing it again. The phone vibrates as if it is about to start charging but on the second vibration the messages comes up. When the phone reaches 100% charge this messages also occurs and I've asked other Iphone users who have said that it is just my phone that does this. Is there a problem with the phone and can I get it repaired for free? as I believe I have not done anything to cause the problem and it is a fault with the phone itself.
    I was told the phone was only a couple of months old so I thought it would still be under warranty but different websites seem to say different things when I type in my serial number.
    Serial number: 810164783NP if anyone could tell me how old the phone is. Thanks.

    You can tell from the serial number that your phone was manufactured in the 16th week of 2010 (3rd through 5th digit) and the Apple warranty is 1 year from the date of initial activation. Note that the warranty follows the phone.
    However, in your case with the SN you provided, your phone is a 16GB black 3GS locked to O2 in the UK and was originally sold in the UK and has as the most recent activation date 6/15/2012.
    Unfortunately, https://selfsolve.apple.com/agreementWarrantyDynamic.do shows that your warranty has expired.
    I suspect that you are having a problem with the dock connector in the phone not making a consistently good contact. As others have mentioned, make sure that your connector is clean (no lint) perhaps by using a soft tooth brush. Since you are using Apple chargers and cables and have swapped cables then if cleaning the port doesn't work it would appear that your only option is to have the charger port replaced. Now, I'm assuming that the phone was never opened to replace a screen, battery or other repair because if it was there would be the possibility that a connector is loose or bad.

  • How do I get out of warranty repair on Zen Xtra 6

    I installed Windows Media Player and it informed me my driver was out of date. I clicked on their link and downloaded the new driver and "Play for Sure" os update. When I applied the OS update, it stopped after the first time it said my Zen was rebooting. I had waited 6 hours as it said it could take some time to complete. Now it goes to the resuce mode. I've tried disk clean up, format the disk, and delete the os then tried to flash up OS. The computer says the device is not connected despite it showing up in "my computer". I emailed Tech Support and, being very helpful, they said it is outside warranty. I responded fine, how do I send it in for out of warranty repair. They replied to call Customer Service. Now there is a misnomer if I ever heard of it. I called the 800 number. The nice lady said she could sell me a new player but I'd have to call 405-742-6622 fpr tech support. So I call the number and listen to their blurb about visiting to the website which has *NO* reference on how to obtain out of warranty repair. Then the phone menu determines I am out of 60 day complimentary support but I can get a tutor session for $2.99?I know how to use the player, I've used it for a couple years. What I needed to know was how to send it in for out of warranty repair. Back to the 800 number. Woman will help me buy a new player but says there is no way to obtain repair out of warranty but I can pay for a tutor session. I've searched the knowledge base and forums here. I see this question asked before and it seems like no one has gotten an answer. Can anyone please tell me how to get out of the Twilight Zone of Awful Customer Service and reach someone who can tell me how to get it repaired out of warranty?Or am I doomed to write off my $600 Zen Xtra as a useless paperweight?I have an Archos AV500 which needed out of warranty repair and it took me less than 5 minutes on one phone call to make the arrangements...

    Did you download the PC version? There is no DOS in OSX.
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  • The problem with the warranty repair in Russia. I bought an Iphone without a contract in Paris, and now I must go there to have it repaired? In Russia, the repair takes only bought in Russia. Is this correct?

    The problem with the warranty repair in Russia. I bought Iphone4 without a contract in Paris, and now I must go there to have it repaired? In Russia, the repair takes only bought in Russia. Is this correct? So I was told over the phone in service and support in the near future, I was not planning to fly to Paris. Just for the sake of repairing the phone to fly to Paris is expensive.
    The problem of 100% on your phone, as trying to change SIM cards of different operator and the problem remains.
    Phone is constantly losing the signal during a call, and often just disabled.
    I bought 5 phones for himself, his wife and friends, and only I have these problems.
    Very annoying.

    Yes you will need to go back to France as the warranty is country specific except in EU countries.  Or if you know anyone there they could take it to an Apple store if you posted it to them.

  • How much would a repair for an unresponsive volume button cost for an iPad 3?

    The volume button for decreasing the volume as stopped working and has been unresponsive to restarting the my 3rd gen iPad, and doing a hard shut down. My AppleCare warranty for my device has expired and I would like to know how much a repair for this would cost. It should be noted that the button for increasing he volume still works but since the buttons are technically one button on the device my assumption is that both buttons would have to be replaced. If you could shed some light on whether I should repair my iPad or buy the iPad Air, (whichever one seems cheapest or most cost effective in the long run). Thank you for your time and an answer to my question would be gladly appreciated!

    http://www.apple.com/support/ipad/repair/other/ links to the Apple iPad repair page.  Out of warranty replacement of an iPad 3 is $299.00.  The device will be replaced, and the replacement will come with a 90 day warranty.
    HTH

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