Non-Verizon e-mail account

Does anyone know if I can keep my non-Verizon e-mail accounts when I get a FIOS connection? The reason I ask is I previously had a Verizon DSL account and I could not use my e-mail account with a seperate ISP. Is this scenario possible with a FIOS Internet account?

Justin wrote:
prisaz wrote:
On residential accounts Verizon blocks port 25 on all but their SMTP server, on the Verizon network. You would need to route your mail through outgoing.verizon.net. It is the only way to send residential outbound mail, unless you use a webmail account. I have been using Outlook Connector with MAPI connecting to my msn account, but suspect it would work with other web based email accounts.
I have seen this stated many times, but I have had no trouble sending emails using an sbcgobal server for the last two years while using my FiOS connection. I have AT&T DSL service at a lake house and I have that account defined in my Outlook Express with the SMTP server specified as smtp.sbcglobal.yahoo.com, using Port 25. I don't use that account for sending very often when I am on FiOS, but I just did another test and and the email went just fine (I sent it to one of my Verizon email accounts and received it just fine, and looking at the source of the email it clearly shows it came from the AT&T server). I also do the reverse, send from my FiOS email account using OE while connected via AT&T (I did have trouble in the beginning because they were blocking Port 25, but a short phone call to their tech support fixed that problem).
I don't know whether Verizon only blocks port 25 in certain areas of the country, or perhaps have removed the block completely, but it most certainly works ok for me.
Justin
Verizon FiOS TV, Internet, and phone
QIP6416, IMG 1.6.2, Build 08.58
Keller, TX 76248
Cool. I'll have to try it.

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Tried setting up my verizon e-mail account on iPod Touch, 4th generation. Am able to send out e-mail messages but none of my e-mails on my Mac show up in the inbox. Just get the "Checking for Mail" endlessly.

Tried setting up my verizon e-mail account on iPod Touch, 4th generation. Am able to send out e-mail messages but none of my e-mails on my Mac show up in the inbox. Just get the "Checking for Mail" endlessly.

On the iOS array of devices, you need to make sure all of the settings are right. I have found an official Verizon webpage for setting it up on Apple devices right here:
http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=39930
Hope this helped!

Unable to update apps since I have closed my Verizon e-mail account. The old ID address pops up and I can not do updates. I can not use the old password since the account is closed. I have a new ID and password on my laptop but not for my I phone.

My Verizon e-mail account is closed and I can not access the needed updates for my I phone apps. Even if I knew the password I would have to access the old e-mail account which I can not do. I have an ID and password for my new laptop but not for my I phone which is under a Verizon service contract....ugh!!! Thanks

kenfromsouth jordan wrote:
My Verizon e-mail account is closed and I can not access the needed updates for my I phone apps. Even if I knew the password I would have to access the old e-mail account which I can not do.
You don't need to access the email account.
Use the link provided by robdrage to update your old AppleID.

Won't connect to my Verizon e-mail account.

I downloaded firefox. When I went to my verizon e-mail account it wouldn't open. It just keep cycling the page like it was trying to connect but never did. I removed firefox. Is there a fix to this? Does verizon recognize firefox?

Hello  ,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]].
<b>WARNING:</b>Do not use a third party uninstaller as part of this process. Doing so could permanently delete your [[Profiles|Firefox profile]] data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be easily recovered unless they have been backed up to an external device!</u> See [[Back up and restore information in Firefox profiles]]. 
Yes its recognise Firefox nicely...
Please report back to say if this helped you!
Thank you.

Cannot add my Verizon e-mail account to iPhone 4s.

I've searched everywhere and just can't figure this out. I go to the settings in my iPhone 4s iOS7 and add a new Mail account. I fill everything out with my Verizon email info and I get an error "the username or password for pop.verizon.net is incorrect".
Obviously the username or password IS correct because I can access my email on my computer but when I try and make a new mail account on my phone, this error always pops up. What am I doing wrong?

There is a pop outage. It should be over this evening. Try it later.

What passwords will a Verizon e-mail account accept?

I'm a new FiOS Internet customer and I saw that e-mail passwords have to be at least 6 characters, including one letter and one number. OK, so I can't use the password I used on my old account.
But when I chose a password composed of an English word plus two numbers it was rejected as too easy to guess.
Then I chose one composed of a foreign word plus numbers. It, too, was rejected for the same reason!
(At this point I want to mention that I once saw network correspondent John Roberts at a computer equipped with a password-cracking program and it guessed his password in a few seconds, and the password was "konnichi-wa" ("Good morning" in Japanese).
Still, my 2nd rejected choice should have been as unguessable as my final choice (which I won't hint at here)
Solved!
Go to Solution.

This is from Verizon's Help page:
Password change tips
Your password should be case-sensitive.
Use a combination of at least six numbers and letters.
Don't use your user name in any form (e.g., spelled backwards or with a number added to the beginning or end).
Avoid using a single word, from any language, with a number added to the beginning or end.
Your password cannot include such characters as /, #, *, or a blank space.
Please allow up to one hour for your password change to take effect.
Also:
It cannot be too simple. (passw0rd, abc123, etc.) - These are FAR too easy to guess.
It cannot contain your username or your first or last name as they appear in Verizon's system. (This means that if Verizon has your name as J Smith instead of John Smith, then your password can't have a 'j' in it!)
Hope this helps! If I remember/stumble across any other rules I'll let you know.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

Remote access to non mac e-mail account

My office is based in UK where I have a dual processor 1.8 G5. I use a 12" G4 laptop to pick up e-mails when travelling abroad. Currently, the only method that my ISP offers is a dial up account using a UK number that gets very expensive due to the number and size of the associated e-mail attachments. I understand there is a PC programme that allows a secure connection to the office PC through the internet hence giving access to my e-mails. However, my local Apple store cannot help with a MAC equivalent. From what I was told, Remote Desktop 3 does not seem to offer this facility. Neither can my ISP help as their webmail system only allows me to read certain size attachments and is very cumbersome to use.
Can anyone help?

Well, one possibility is to enable Remote Access on your dp 1.8 G5, install X11 on your G4 laptop and Thunderbird on your dp 1.8 G5. Then you can use Thunderbird (running on your dp 1.8 G5) to read your email; from your laptop, start X11, and in the default xterm window do ssh -X <your dp 1.8 G5's IP-address or hostname>; after logging in, run Thunderbird. ssh will route the X11 requests from the Thunderbird client over its secure connection to your laptop's X11 server.
Powerbook G4 1GHz Mac OS X (10.3.9)

Verzion ads in Verizon e-mail account

Does anyone know how to block verizon ads for various products without stopping basic important stuff like bills? I'm not interested in new products; just want the basic services I pay for. Any notions out there?

Hello,
If you are referring to the ads at the bottom of the screen, there is a "+" and a "-" that you can click on to not see the bar at the end. Also the different blocks you can click on "hide" to not show the advertisements.
Shamika_Vz
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Establishing E-mail Accounts

[Hope complaining about services is OK on this forum. Please note: sarcasm is just one of my talents.]
Great forum content. Too bad it can't be searched for more specific issues. For all I know, this question has been answered several times already.
My issue concerns establishing e-mail accounts and I'm pretty sure I got the wrong answer from Verizon's 'chat' support.
Per Verizon chat support; "mail sent to any Verizon e-mail account or sub-account will appear to come from, or go to the primary Verizon e-mail account". I don't think this is true as my daughter has 3 different 'verizon.net' e-mail accounts and I can send messages to any or all of them from my Hotmail (or any other) account. The messages arrive at separate mail boxes, and messages she sends appear to come from separate addresses.
VERY strange arrangement if what chat support says is true.
Second issue: Verizon has already established two e-mail accounts for me (?!?). One is based on my user name for 'My Verizon'. The other appears to have been generated by Verizon.net, but bears no resemblance to any other account identifiers. I'd like to establish my own accounts and feel as a mature adult that I might be able to handle it.
Maybe these guys to learn a few things about support from their sister company Verizon Wireless. That end of the business has had good support from the beginning. Started with their predecessor (Airtouch), and is ingrained in their culture.
Keep trying guys, you'll get it.

To answer your second question first; when the account was opened Verizon assigned an internal Verizon ID(i.e... res8s14c random ID but unique) this ID is the primary ID and it cannot be changed or modified, however you are allowed to create what is considered a "Verizon Email Alias" which allows you to create your own user name(depending on availability) and once it gets created it cannot be changed. The Verizon ID and the new user name are now linked and one in the same but with an alias.
Example: {edited for privacy}@verizon.net = [email protected]
Verizon ID Verizon User Name(Alias)
Technically if we were to send an email to any of these above, either one will reach the same email user. In the end Verizon creates a Verizon ID for internal purposes and the user creates a user name for external purposes, but they are both linked together.
Once the primary is registered or alias created you are allowed to create/modify/delete any sub-accounts under the primary account. I do have to agree that the messages do not go to the primary email address, each goes to their own address; maybe what the rep from the chat process was trying to say is that any sub account is linked to the primary; the statement "mail sent to any Verizon e-mail account or sub-account will appear to come from, or go to the primary Verizon e-mail account" most likely refers to sub-accounts being linked to the primary Verizon ID/user name and therefore allowing Verizon to track a sub-account to the main account of origin.

Verizon E-mail not working on Cell Phone

When accessing both of my Verizon e-mail accounts thru my Android cell phone, I get the following message, Couldn't sign in, The password for XXXXXX is incorrect. Please enter the correct password". My passwork works if I access my e-mail from my desk computer. To the best of my knowledge, this started around 01:00 today.
I called the 1-800 number and was told that some areas are experienceing sign in issues.
CAN SOMEONE AT VERIZON PLEASE EXPLAIN AND FIX TIHS?

Dear kpemc,
Good afternoon. Ensuring you are able to access email on your phone is very important. I am sorry to see that your having issues with signing into your email.
What make & model phone are you currently using? Have you tried accessing your email on a desktop computer using the same password? Are you able to access your email. If you are experiencing log in issue on a desktop, I would recommend to reach out to Verizon Fios.
Thank You,
MichelleS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

Using Eudora or Netscape7 for non-verizon email accounts with FIOS for access

Since Verizon does not give tech support to 3rd party email clients, and using a non-Verizon email account creates additional problems, I decided to share what I learned the very hard way....certainly with no help whatever from Verizon tech support.
First of all, there may have been a time (a day, a month, some random nanosecond) when you had to change the port to 587 it is no longer the case. Port 25 works just fine, and in fact 587 no longer works in most cases. So ignore tech support's claim that all you have to do is change the port number to 587...don't do it.
And so long as you want to use a pop account other than verizon for your incoming email you will have to use what is referred to as SMTP Relay. Verizon tech support will tell you that Verizon no longer supports SMTP Relay, and technically speaking that is true, but Verizon SMTP Relay is not what you need anyway. What you need is to use the SMTP Relay facility of your Email Client, in my case Eudora and (for my wife) Netscape 7.
Now before you can actually do anything you will have to have a valid Verizon email account, even if you never plan to actually use your verizon email address. That means before you can set up your email client you must have a verizon email address. The tech who installed my FIOS supposedly set up my computer, which meant I had internet access, but he didn't set up the verizon email address. I wasted 2 days before this came to light...so just make sure you have one before starting.
Netscape 7.0 has an email client my wife has used forever so I had to make it work for Verizon FIOS. Fortunatly they have a built in SMTP Relay facility (although they never call it that). You set up your pop (incoming) server the way you always have. In my our email accounts are on Earthlink, so you use the earthlink POP server for your incoming email. If you are switching from whatever you have to Verizon FIOS, you will already have that set up anyway. But you will have to change the SMTP server address to outgoing.verizon.net and you will have to click the box that says Use Authentication, with User Name and Password. You will put into the User Name your verizon email account except without the .verizon.net And the first time you use this Client to send email it will ask your for your password (use your Verizon password) and you should check the box that says to remember this password. This will make everything work fine. You will see on the SMTP Server information page a box that allows you to fill in the port. If you leave it blank it will use port 25. If you put in another port number it has to be right, and what is the correct number keeps changing based on which verizon person you talk to. I found that 25 works, although they say it won't, and that others don't work, although they say they will.
To Use Eudora (as i do) first you have to be using the latest version 7.1 because it appears to be the first one that truely supports SMTP Relay. That's a free download if you don't have it. Then you have to use multiple personalities. Effectively you set up one personality (go to to tools and click on personalities) which is your normal email account (ie not your verizon one). This is used for everything with the exception of the SMTP Server interaction. YOu then set up a second personality which is for your Verizon email account. Be aware that you can still have that account use your normal email return address so folks who receive email from you can reply to your normal email address. You can, independantly from that set up your incoming email pop account to be either your normal one or your verizon incoming email account (I do it the later way so I can receive something actually sent to my Verizon account, although I never give that out. But now the important thing is that you set up your SMTP server to be outgoing.verizon.net set up User Name to be your verizon email account but without the verizon.net and click on Authentication Allowed and Use Relay Personality. Don't click on Use submission port 587, like I said you want to use 25, but if verizon has changed that yet again no problem as you can set up the port to use independantly using the Tools/Options/Ports , and finally you go to the Tools/Options/SendingMail stuff and select the SMTP Relay Personality to be the one that is set up for the Verizon email account. That means your client will operate using your primary personality for everything except the SMTP part and for that it will get all its parameters from the Relay Personality.
This all worked.

I use Eudora a my email client and routinely receive both my Verizon and ATT emails.
The last email I received from my Verizon account was at 10:30pm on August 5. I cannot send emails from Eudora at all either.
My Verizon DSL email account is active through Verizon-Florida at my home there. I am currently at my Ohio home and the DSL account is with Frontier which purchased Verizon here in Ohio.
Does anyone know what might have happened to have resulted in my emails not being sent to or from my Eudora Client?

How do I set up my Mail account on a Verizon Ipad?

I have been trying for a week to set up my mail account. I have talked two hours to Verizon and two hours to Apple Care. Noone can help me. I can log in to Safari and then verizon.net and then my name and password but why can't this automatically be set up for my mail account from the Home Page/ Noone can help me and I am so frustrated!

This site was of no help to you at all? I sent you this link the other night.
https://www22.verizon.com/ForYourHome/VZRepair/vziha/Service.aspx?ihaweb=EmailSe tup
Have you tried the Verizon forum for help? Have you seen this?
http://forums.verizon.com/t5/Verizon-net-Email/How-to-set-up-Verizon-net-email-o n-the-Apple-iPad-iPhone-amp/td-p/267823/page/3
Describe exactly what you are doing in the settings so everyone will know what you have tried to this point.

None of your e-mail accounts could send to this recipient

One of our users is having a very strange issue where when he sends email to SMTP recipients he gets an immediate NDR stating "None of your e-mail accounts could send to this recipient" and the from field of the email is blank if you look in sent items. I've seen the KB article http://support.microsoft.com/kb/872896 but it doesn't apply.
we're running Exchange Server 2003 SP2
user is running Outlook 2007 SP1 from multiple computers in cached mode
user has this issue intermittently from all 3 machines... there seems to be no pattern.
something additional that I've noticed about the emails in the sent items that produce NDRs is that if I double-click the email address in the To field there is a custom email type of "S" specified instead of SMTP which of course isn't custom. This is surely the reason for the NDR since our exchagne server has no way to route type "S" email messages but the user isn't typing this in and the contacts he's using are correctly set to type "SMTP"
Has anyone seen this before?
Miles

I find this happens fairly regularly but intermittently, almost always to new email addresses that aren't in the users contacts list. I suspected that our users are clicking the 'mailto' link when replying but deleting the autocomplete entry doesn't resolve
it and it's even happened when it's a new message (not replied or forwarded) to someone the user hasn't emailed before. Generally, if we try again after a few hours then the email will eventually send but it's very frustrating.
A couple of our users reported that it was happening to them so I enabled Outlook logging to try and get to the bottom of it, here's the results of one of the log files (they're both pretty much the same)
2012.07.03 11:49:36 <<<< Logging Started (level is LTF_TRACE) >>>>
2012.07.03 11:49:36 HELPER::Initialize called
2012.07.03 11:49:36 Initializing: Finding a Transport
2012.07.03 11:49:36 MAPI XP Call: XPProviderInit in EMSMDB.DLL, hr = 0x00000000
2012.07.03 11:49:36 MAPI Status: (-- -- ---/--- -- ---)
2012.07.03 11:49:36 MAPI XP Call: TransportLogon, hr = 0x00000000
2012.07.03 11:49:36 Initializing: Found a transport, Error code = 0x00000000
2012.07.03 11:49:36 MAPI XP Call: AddressTypes, hr = 0x00000000, cAddrs = 3, cUids = 1
2012.07.03 11:49:36 MAPI Status: (IN -- ---/OUT -- ---)
2012.07.03 11:49:36 MAPI XP Call: TransportNotify(BEGIN_IN|BEGIN_OUT), hr = 0x00000000
2012.07.03 11:49:36 HELPER::Initialize done, Error code = 0x00000000
2012.07.03 11:49:36 HELPER::GetCapabilities called, Error code = 0x00000000
2012.07.03 11:50:18 [email protected]: Synch operation started (flags = 00000001)
2012.07.03 11:50:18 [email protected]: UploadItems: 1 messages to send
2012.07.03 11:50:18 EXECUTING Put MAPI TASK
2012.07.03 11:50:19 Starting the Spooling Cycle
2012.07.03 11:50:19 MAPI Status: (IN -- ---/OUT fl ---)
2012.07.03 11:50:19 MAPI XP Call: FlushQueues, hr = 0x00000000, ulFlushFlags = 0x0000001a
2012.07.03 11:50:19 Sending one message
2012.07.03 11:50:19 Progress: Sending message ' damage to door' (size 5.48 KBytes)
2012.07.03 11:50:19 MAPI Status: (IN -- ---/OUT fl act)
2012.07.03 11:50:19 MAPI Status: (IN -- ---/OUT fl ---)
2012.07.03 11:50:19 MAPI XP Call: SubmitMessage, hr = 0x80040502
2012.07.03 11:50:19 MAPI XP Call: SubmitMessage returned MAPI_E_NOT_ME.
2012.07.03 11:50:19 FINISHED MAPI TASK
2012.07.03 11:50:19 [email protected]: ReportStatus: RSF_COMPLETED, hr = 0x00000000
2012.07.03 11:50:19 [email protected]: Synch operation completed
2012.07.03 11:50:19 Sending done, Error code = 0x00000000
2012.07.03 11:50:19 Sending done, Error code = 0x8004010f
2012.07.03 11:50:19 MAPI Status: (IN -- ---/OUT -- ---)
2012.07.03 11:50:19 Finishing the Spooling Cycle, Error code = 0x00000000
2012.07.03 11:55:21 [email protected]: Synch operation started (flags = 00000001)
2012.07.03 11:55:21 [email protected]: UploadItems: 1 messages to send
2012.07.03 11:55:21 EXECUTING Put MAPI TASK
2012.07.03 11:55:21 Starting the Spooling Cycle
2012.07.03 11:55:21 MAPI Status: (IN -- ---/OUT fl ---)
2012.07.03 11:55:21 MAPI XP Call: FlushQueues, hr = 0x00000000, ulFlushFlags = 0x0000001a
2012.07.03 11:55:21 Sending one message
2012.07.03 11:55:21 Progress: Sending message 'damage to door' (size 5.50 KBytes)
2012.07.03 11:55:21 MAPI Status: (IN -- ---/OUT fl act)
2012.07.03 11:55:22 MAPI Status: (IN -- ---/OUT fl ---)
2012.07.03 11:55:22 MAPI XP Call: SubmitMessage, hr = 0x80040502
2012.07.03 11:55:22 MAPI XP Call: SubmitMessage returned MAPI_E_NOT_ME.
2012.07.03 11:55:22 FINISHED MAPI TASK
2012.07.03 11:55:22 [email protected]: ReportStatus: RSF_COMPLETED, hr = 0x00000000
2012.07.03 11:55:22 [email protected]: Synch operation completed
2012.07.03 11:55:22 Sending done, Error code = 0x00000000
2012.07.03 11:55:22 Sending done, Error code = 0x8004010f
2012.07.03 11:55:22 MAPI Status: (IN -- ---/OUT -- ---)
2012.07.03 11:55:22 Finishing the Spooling Cycle, Error code = 0x00000000
can anyone shed any light on this for me please?
cheers
Carter

How to I set up a verizon mail account in Apple mail?

How to I get up my verizon mail account in Apple mail on my MacBook Air and iMac?
It's set up an works on my iPhone and iPad, but even though I duplicate the setting (as far a I can tell),
it doesn't work. It keeps akiing me for the password, thought I set the exact same password that works on
my iPhone/iPad.
Thanks,
Hal

The following from Verizon support may help: https://www.verizon.com/support/residential/internet/fiosinternet/email/setup+an d+use/questionsone/85572.htm

I have two personal e-mail accounts and a general account that I have synced to my Mail app, but I keep getting emails sent to the non-personal e-mail because they're on the same server. How can I change that?

I have two personal e-mail accounts and a general account that I have synced to my Mail app, but I keep getting emails sent to the non-personal e-mail because they're on the same server. How can I change that?

The only ways I know of for email to get sent to an account are:
1. It was addressed to that account. Someone used that email address to send you the email.
2. It was forwarded to that account by the account to which it had been addressed. I am not aware of Mail having this feature but it is often a feature provided by your ISP that you can turn on by logging into your account via the Internet and setting it up. I assume you have not done this, though.
With several email addresses in the same Mail client, you have to be careful which one you are sending from. If you send from the wrong address, any replies will come back to that same address. I make this mistake all too often.

Non-Verizon e-mail account

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