Non Wifi Connections
Can anyone help me please i have a new Z2 and unless i am at home connected to my wifi i am unable to connect to the internet, i have a data bundle but it still isnt working.
Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
It sounds like you are missing the internet settings. You could try to download them automatically via Settings > More... > Internet settings. Make sure that you are not connected to a Wi-Fi network while you download them.
If the download fail or that it still does not work, I suggest that you contact your operator to make sure that you have the correct settings and/or that you try to add them manually via Settings > More... > Mobile networks > Access Point Names.
More info can be found at the following link:
http://userguide.sonymobile.com/referrer.php?region=global-en&product=xperia-z2#Internet-and-messagi...
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
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Similar Messages
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I want to use wifi for Apple TV, but it doesn't prompt for a password, so never connects. What am I missing? Can I only use it via a non-password-protected wifi connection?
Hi - you might want to post this question on the Apple TV area - you would probably get a quicker response - if you have a specific question relating to Apple routers then post back here
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every app on my ipod (2nd gen) which requires wifi connection doesn't work although the wifi mark is on. i did try restarting my ipod, resetting network setting, disconnect from wifi and reconnected it but non of them worked.
This may sound silly but try your date a time setting my ipod had the same problem and i had even checked the the date and time went all the way to the apple store for help and the genius guy just rest the date and time and it worked just fine.
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After making a note in a non wifi environment the note dissappears completely after connecting the Macbook Air to the internet again?
What kind of server are you using to sync Notes, if not iCloud?
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Use A-express to connect non WiFi comptuter
Can I use my Airport Express to connect a non WiFi enabled mac to my network and still run powered speakers from any of the Macs on the network wirelessly?
Current config: SBC DSL modem/wired/WiFi router. Airport Express W/iTunes added to network. Powered speakers plugged into A-Express.
What I want: Same thing plus other G4 that has no wireless card added to network via A-Express without losing ability to play sound from other computers to powered speakers.
Thanks!buzzwig, Welcome to the discussion area!
Sorry but that will not work since the SBC device isn't compatible with Apple's WDS. Without WDS you can not enable the Ethernet port on the AirPort Express (AX). -
After updating my iphone 4 with the ios 6 update. My iphone would no longer connect to my home wifi that is password protected. I know that I have the right password entered in. At work we have a free wifi connection that does not require a password and I can connect no problem to it. My ipod touch has no problem connecting to my home wifi. It is a 3rd gen ipod and does not have the ios 6 update on it. Please help!
I'm having the same issues. Started when I upgraded iphone 4S and ipad1 to 5.1.1. Wife's iphone 4g on 4.4.2 has been ok. I've forgot the network on both devices and restored the iphone, none of which changed the issue. I've upgraded to ios 6 on the iphone 4s, problem still persists.
One thing that will help for a time: go to your router and change the wireless control channel. When I first did this I got full connectivity for about 48 hours... and now the problem is back. I'm now changing the wireless control channel every 12 hours, which is a pain but at least keeps me connected. I've tried a few other solutions that are out there and that has been the best one so far.
to do this on a motorola router: type 192.168.0.1 in your address bar.
username: admin and password:motorola if you have not changed the factory defaults.
Click on the word "wireless" and look for the "control channel" field. This may be set to auto or to 1, try changing it to 6 or 11 (preferred) or any other channel.
The control channel can cause static in the wireless system IF there are several networks nearby that are on the default setup.
There is a fair bit of buzz about this issue out there, some other things I've seen:
This is a hardware issue. Go to the store and have your wifi antenna checked, some users reporting that they get free replacement devices.
Check against other wifi networks that require a password (this is next for me). Logon to those networks and surf until your wifi stops. If your wifi connects to the internet but stops responding, then this is a software (or hardware) issue and apple needs to step up. Some are claiming this to be the case.
IF you connect and stay connected/on the internet on another password protected wifi, then the issue is with your router. this is where things get cute.
Comcast may tell you to update your firmware. Motorola may tell you that your cable provider is the only one who can push through firmware updates. Comcast may tell you that you are not in an area that is being updated. It's unclear if they say that to all customers, or just those who have purchased cable modems and aren't renting them from comcast.
Good luck, more to come if I figure out anything else, and please post any solutions you may find. -
Wifi connection cuts out intermittently after updating to 6.1.3
Since I updated to iOS 6.1.3, my iPad 2 is still connected to my wifi network, but it does not stay connected. Every 4-6 seconds it will disconnect and then reconnect, often resulting in video playback stopping, gameplay interruption, and web page crashing. I have read about the problems and answers to the iOS 6 wifi connection problems and none of them seem to be the same. Those mostly deal with not being able to connect to wifi at all.
I have tried a hard restart of my iPad and I have renewed the lease for the network on my iPad. I also set the proxy to automatic. I don't think this is an issue with my router to the point where I need to do anything to it, as there are several other devices connecting that are functioning properly. Any suggestions to solve this annoying problem are appreciated.Hi deepthisrinivas,
Thanks for visiting Apple Support Communities.
See this article for some helpful tips for troubleshooting your Wi-Fi connections:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Best,
Jeremy -
Windows 7 desktop drops WIFI connection
Hi -
I seem to see a lot of posts with this same problem, but no solution that's relevant to me. I have a DLink DIR 655 router that has the latest firmware installed (I updated it yesterday). One of the machines on my wireless network is having problems.
Two Microsoft Surfaces, three Windows phones, and one Canon WIFI printer all work fine, its only a desktop that uses a USB Wireless card that has the problem. I am currently using a Medialink MWNUSB150N wireless card. Note, however, that I had
exactly the same problems with a DLink wireless card.
The problem is that the WIFI connection drops frequently. The systray will indicate that I am connected to the wireless network with internet access. Then I will notice that web pages are not loading, but it will still show that I am connected
to the WIFI network and the internet. After a short time, the systray will show that I am connected to the network, but have no internet access. After some more time it will show that I am not connected, but will usually show that connections
are available. When I try to reconnect (my SSID shows as available at this point), then I get an error saying no network is available. At this point, my SSID no longer shows as available. I've run the troubleshooter probably 100 times over
the course of several months. It never helps. Rebooting sometimes helps. Sometimes it seems like I need to do a voo doo dance to get the connection back. Following is the result of running netsh wlan show driver.
Any ideas?
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Dennis>netsh wlan show driver
Interface name: Wireless Network Connection
Driver : 802.11 USB Wireless LAN Card
Vendor : Ralink Technology, Corp.
Provider : Microsoft
Date : 2/26/2009
Version : 3.0.0.61
INF file : C:\Windows\INF\netr28ux.inf
Files : 2 total
C:\Windows\system32\DRIVERS\netr28ux.sys
C:\Windows\system32\drivers\vwifibus.sys
Type : Native Wi-Fi Driver
Radio types supported : 802.11b 802.11g 802.11n
FIPS 140-2 mode supported : Yes
Hosted network supported : Yes
Authentication and cipher supported in infrastructure mode:
Open
None
Open
WEP-40bit
Open
WEP-104bit
Open
WEP
Shared WEP-40bit
Shared WEP-104bit
Shared WEP
WPA-Enterprise TKIP
WPA-Enterprise CCMP
WPA-Personal TKIP
WPA-Personal CCMP
WPA2-Enterprise TKIP
WPA2-Enterprise CCMP
WPA2-Personal TKIP
WPA2-Personal CCMP
Authentication and cipher supported in ad-hoc mode:
Open
None
Open
WEP-40bit
Open
WEP-104bit
Open
WEP
WPA2-Personal CCMPThanks Cody!
Questions:
Regarding your advice to check the wireless security settings - I don't know exactly what to do. I went into the router admin page and checked the wireless security - its set to "WPA-Personal". Other than that, I don't know how to tell if
its using TKIP or not.
The next time it fails, I will try your suggestion to remove the network and reconnect. I can't remember if I tried that at some point, so I'll give it a shot. I'm waiting for it to fail right now as I tried something yesterday that I think has
a low chance of success, and it hasn't failed yet. I noticed that the option to "allow Windows to turn off this device to save power" was checked for the wireless adapter, so I unchecked that value. I only think it has a low chance of
success, since the timing of the shutdowns was pretty random and did not "smell" like a power saving thing, but thus far it hasn't failed. I'm still within the window of randomness, though. Sometimes it works for a little over a day and
sometimes it fails after less than 5 minutes, so I'm just keeping my fingers crossed for the moment.
Comments:
Tried using different USB ports, USB 2.0 and USB 3.0, and front panel vs. real panel just in case there was anything weird going on. No difference.
Updated the driver using the "update driver" button. Windows believes I have the best driver installed. I did look for other versions, didn't find anything.
Dennis -
IPad WiFi Connection Problems - WiFi Symbol Appears With Full Bars but I Don't Get A Checkmark?
I was using the iPad one day and then all of a sudden it stopped connecting to the internet. The network at this hotel is very good and I've asked them about their router so it is not the router's problem.
I go to the Settings and tap on Wi-Fi then I tap on the hotel network. After a few seconds, it says the network name beside the Wi-Fi tab and it gives me the WiFi symbol showing 3 bars. But then I never get the checkmark or tick saying everything is connected. I try going online and it says the iPad is not connected to the internet. I've tried an iPhone and it connected and got a checkmark in a few seconds. I've talked to the front desk and he took out his phone and showed me that he could connect, he even opened a page without any problems at all.
I've been trying to find a solution for this for a long time. I've been searching Google over and over again. I turned Airplane Mode on for 1 minute, I've tried Resetting my Network settings, I've tried forgetting the network and reconnecting again, I've tried removing all restrictions from the iPad, I've rebooted the iPad A LOT, etc.
So this is my problem for people who don't want to read the whole message:
1. I can't connect to the internet with the iPad
2. It shows the WiFi symbol saying its connected but I never get the checkmark or tick.
3. It's not the router problem.
4. I've tried other networks and it doesn't work. It just keeps on showing that loading circle right beside the network name.
5. Do any of you know what this problem is? Or do you have a solution?
Thank you for reading this and have a great daySince you are in a hotel, some of these are not applicable.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
After recent upgrade to Yosemite on Macbook air bluetooth audio cuts out and associated video stops with audio. Likewise with airplay and Apple TV. I have deleted all my saved wifi connections and restarted numerous times. I do not expect a resolution from the community, but hope to get the attention of Apple engineers. If you are having same problems or have a miracle cure I am all ears.
May start my own thread, but I'm having similar issues.
I've been using an old iMac (running 10.7.5) and Apple TV for years with no issues. Last week I bought a new Macbook Pro running Yosemite and have had audio issues multiple times. The weird thing is that sometimes it works flawlessly, other times (like now) I spend half an hour just trying to get a song to play.
My issues are: When I got to "computers" in Apple TV to stream my music, my music is sometimes chopper or intermittent, and I seen to know when it's going to happen based on the status wheel just before it plays. When I choose a song, the status wheel will spin for an unusually long time, usually an indicator that the audio is either not going to work, or stutter.
When it does finally pull up a song, the playhead sits at the beginning of the song for a good 3-5 seconds before actually playing. Then, when it starts playing, it's all downhill. It will play a few seconds, drop out, play a few more seconds, drop out, and then ultimately the playhead will keep moving across the song as if it's playing, but there's no audio.
Again, this is a new phenomenon never experienced by me. I've tried everything I could think of, some of them all at once:
• restart Apple TV
• restart Macbook Pro
• quite iTunes/open
• turn off Home Sharing on iTunes then reconnect it
• unplugging and cycling both my modem and router
None of these have alleviated the problem.
The odd thing is, like this morning, the audio started up perfectly and never gave me any issues. It wasn't until later in the day that it started. Perhaps after the macbook pro had been put to sleep? Not sure.
Regardless, this is an annoying trait, one that's new to me and my system (as stated, worked flawlessly until my new purchase), and is 100% limited to either a) the macbook pro b) Yosemite or c) both of them. -
when i change slide mirroring from off to on ,my new i pad lost wi fi connection and apple tv lost wifi connection:ihave last software for both.Can u help me?thanks.
when i use i pad with apple tv for see my photo,youtube and movies all ok.I suspect that the problem is in your router. Do NOT consider your router to be blameless if some other devices seem to work with it.
Try restarting your WiFi router by removing power for 30 seconds. Don't just turn it Off. On many routers that doesn't really do anything but put the router into standby mode. If that does not help check for a firmware update for your router. If none exists which corrects the problem consider replacing the router.
There is a chance that some services turned on in your router could be causing problems. Look for a setting called QoS (Quality of Service). If ON turn it OFF.
If you need more help please give the make, model, and version of your WiFi router and how you have it configured.
See also here: http://www.apple.com/support/ipad/wifi/ -
IPad (3rd gen) losing wifi connection during BBC iPlayer downloads
Hi,
I am having a strange, app-specific problem with my iPad 3rd generation (wifi only, 64GB) running iOS 6.1.3.
When I use the BBC iPlayer app (version 2.0.5.33) to download a TV show to watch offline, my iPad almost always loses wifi connection a minute or two into the download, and it stays disconnected until I go into Settings > Wifi and select my home network again. If I resume the download in iPlayer, the same issue will typically recur within a minute or two.
I am not having any other connectivity problems with this iPad, and other sizeable downloads (e.g. from iTunes, from the App Store etc) are not having the same issue. Similarly, I can stream live BBC iPlayer content without issue - it is just the iPlayer downloads that seem to create this condition (which then effects the whole iPad / all other running apps).
I have tried to "forget this network", resetting network settings and restoring my entire iPad - none of these have stopped the issue. Interestingly, during restore of the iPad I received ugly BIOS-esque messages relating to AppleBCMWLANCore, which have disappeared after a hard reboot (power + home buttons together) - does this indicate a problem with the iPad hardware itself?
Anyone else experiencing something similar? Any suggestions to fix this? Or am I dependent on the BBC updating the app?
Cheers,
JamesHey James,
I would try out standard third party application troubleshooting and see if that resolves the Wi-Fi issue. :
1. Update your device software
2. Check for app updates
3. Install another app from the App Store
4. Restart the application
5. Restart your device
6. Reinstall the affected application
For more info on each step, check out the full article:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702
If none of those steps work, then you would want to contact the developer of the application for further assistance.
Regards,
David -
I am having problems connecting to my wireless service via wifi connection. My wirelesss router is set to WPA2-PSK 802.11g. The device attempts to connect to the correct network, but immediately disconnects. Would appreciate any suggestions.
RegardsThanks everyone for the suggestions.
@paulas74, You may need to add that WiFi Network to your device.
From the home screen, touch the applications tab (located at the bottom of the display).
Touch Settings.
Touch Wireless & networks.
Touch Wi-Fi settings.
Touch Add Wi-Fi network.
From the Network SSID field, enter the appropriate name then touch Done.
From the Security field, touch the drop down menu.
Touch the appropriate security option.
If presented, enter a password into the New and Confirm new password fields then touch OK.
None
WEP
WPA/WPA2 PSK
802.1x Enterprise
From the Wireless password / WEP key field, enter the appropriate password / key.
To view the password as it is being entered, touch Show password (enabled when a green check mark is present).
Ensure additional settings (e.g. Peer to peer network, password type) are configured appropriately (if applicable) then touch Save.
Hope this helps, please feel free to contact us back if you need more assistance.
John B -
Lost wifi connection after sync
having sync my iPad with my iMac I can no longer get wifi connection on my iPad
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Cheers, Tom -
Major iPad 3 WiFi connection issues since 5.1.1 update
Prior to the 5.1.1 update (which ironically was supposed to fix wifi issues), my iPad 3 worked great. Since the update it has been a complete disaster.
Even though it always shows a strong wifi connection, certain apps seem to have no connection while others work fine. Safari usually works ok, although sometimes pictures won't show up - just a small box in the corner. Facebook app always seems to have issues as does Pandora. The biggest problem is the App Store or iTunes which say it cannot connect even though Safari works fine at the same time. Ive tried reconnecting, rebooting, and I even bought a new router since I thought maybe my old one was causing the problem.
Is Apple fessing up to this issue? I have to believe it is a software/firmware issue since before the update everthing worked fine.Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom
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