None of my devices are being recognised in Itunes (windows)

I'm having a real issue with Itunes and it's driving me nuts.
I'm trying to connect an iPad and a iPod Nano to my PC, but iTunes isn't recognising it. I've completely reinstalled itunes, by following the steps on the Apple website, but still the issue persists.
When connecting the iPad it shows up correctly in Windows Explorer, but nothing shows up in iTunes
When connecting the iPod Nano it shows up in Explorer and iTunes shows a message saying that the iPod isn't connecting, and then disconnects the Nano automatically from my PC.
I would really appreciate some guidance in resolving this problem

I've tried those articles but nothing's helped.
There definitely seems to be an issue with my PC, rather then the hardware.
It's extremely odd, because whilst the device is connected to my computer (without apple helper running in the background), it shows up fine on Windows explorer. But as soon as I start iTunes, it 'disconnects' the ipod from my PC and shows up with the error message.
I've also tried looking for the 'ipod' device in 'Device Manager', but it doesn't seem to show up there.

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Non CISCO unknown devices are being discovered in LMS

Hi!
I have had no problem with discovery which was used on cdp basis so far.
Now the CDP packets do not arrive via new MPLS backbone network. I have to use the "ping sweep feature in IP range" feature. I had to enter more than 400 subnet from file before there are more than 400 branches. ( etc. 10.31-9.1-50.252 255.255.255.252 )
I have experienced two problems
1. The discovery never end ( now this is not important ) :-)
2. The common services -- device management shows discovered unknown devices whose ip addresses out side the range what are entered by me in the ping sweep range and theirs OID is not CISCO.
( 1.3.6.1.4.1.2001.1.1.1.1 , 1.3.6.1.4.1.11.2.3.9.1 , 1.3.6.1.4.1.674.10892.2 , 1.3.6.1.4.1.18334.1.1.1.2.1.7.1.2 and even more )
Due to more than 300 unknown devices the LMS device number is beyond the license number!!!!!
Our questions.
Why does lms add the unknown devices ( non cisco devices ) to the inventory ?
How could lms discover these devices ??? ) ( theirs IP are out of ping sweep range and non cdp capable devices )
Thanks in advance!

Thank you!
The unknown devices were in unreachable state and they were added to DCR.
I don't use include or exclude filter what were referred by bug.
In spite of i use seed device list from file the LMS ping sweep debug log shows that LMS try to ping other IP addresses!!!!
You're right, it is not normally operation may be TAC will be needed to solve it.
( whether who tested it ?)
Regards,

HT1495 What do I do if none of my devices are being properly detected by iTunes when using multiple libraries (mostly via wifi sync)?

Have a Windows 7 machine with terabytes of HDD space and 8 Gigs RAM. Two iTunes libraries (mine and my wife's with about 10% file overlap). Two iPhone 5s (iOS 6.0.2), 1 iPad 2 (iOS 6.0.1), 1 iPad 3 (iOS 5.1.1), and a jailbroken iPhone 3GS 32 GB that we've converted to an iPod essentially (iOS 3. something--not willing to update given the historically bad performance of the new iOS on the 3GS). Running iTunes 10 (also not willing to update to 11 after reading reviews).
I get multiple errors in both libraries with lots of popup boxes saying devices cannot connect, be properly identified, or sync, etc. Disconnecting and reconnecting via cable is marginally better (more so with the 3GS less with the iPads).
I'd like to be able to link certain devices to certain libaries (i.e. my iPhone5 and iPad3 with my library and my wife's iPhone5, iPad2, iPhone 3GS with her library). Instead it seems the wrong devices always show up or none at all.
Any suggestions would be most welcome. I have a moderately high level of tech expertise, so if there are scripts or hacks to be written/run I wouldn't be shy about trying them. Also would consider an iTunes alternative given that Apple isn't interested in supporting users with massive music libraries who need powerful databases as opposed to the dumbed down stuff they are trying to push in 11.
Thanks!
PS also my home sharing doesn't work at all on any device, but that seems to be Apple standard
tags: home_sharing ios windows7 working sync_itunes iphone5 ipad2 ipad3 iphone3gs multiple_libraries multiple_users multiple_devices sync itunes10 computer 10.5

Latest problem now with iTunes is that I can't connect to the iTunes store or update art work. Freezes up. Clearly they nerfed old iTunes to make us upgrade to an inferior version. So frustrating.

My ipad (mini) and ipod are not being recognised by itunes?

When connecting both my ipad(mini) and ipod(7th gen) they are not being recognised by itunes. I last connected just over a month ago and everything was fine. When I last connected I also connected my old ipod(3rd gen) to add new playlists beforing giving to someone else. When I first plugged in I got a message saying that the cable was not Apple authorised - both my cables are cables supplied with my ipod/ipad so came from Apple? When I run diagnostics it says
"Most recent devices not currently connected, - iPod Nano (3rd Gen) and iPad Mini running firmware 6.1.3" This is the first time I have tried to connect since updated my iPad with IOS7? Please help I wanted to put Christmas playlists on both devices.....!

Device Not Recognised > http://support.apple.com/kb/TS1538

Devices are not recognised.

Hello
I recently updated the latest iTunes 11.3.0.54 on my computer running windows 8 and now all my devices are not recognised or detected.
I have de-authorized the computer and re-authorized again but it did not fix the problem.
Previous to the update all my device were synced and working perfectly.
Has anybody had this problem, please help.

Hi jamiefromshepparton,
Welcome to the Apple Support Communities!
I understand that after you updated iTunes on your Windows 8 computer none of your devices are recognized. Please use the following article to help you isolate and resolve this situation.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Have a great day,
Joe

Neither my ipad or ipod are being recognized by itunes so i can't transfer songs from itunes playlists to the two devices. this is new, as far as a week ago i transferred music from the computer to the ipod. can anyone help?

neither my ipad or ipod are being recognized by itunes so i can't transfer songs from itunes playlists to the two devices. this is new, as far as a week ago i transferred music from the computer to the ipod. can anyone help?

Hey lightc,
If you are having an issue with iTunes not recognizing your iPad and iPod on your Windows computer, I would suggest that you troubleshoot using the steps in this article -
iPhone, iPad, or iPod not recognized in iTunes for Windows
Thanks for using Apple Support Communities.
Happy computing,
Brett L

Find my iPhone has reset and none of my devices are listed; is this because I have an old Iphone4? And can I set all my devices back up again? And how do I set my devices back up?

Find my iPhone has reset and none of my devices are listed; is this because I have an old Iphone4? And can I set all my devices back up again? And how do I set my devices back up?

You can not merge accounts.
Apps are tied to the Apple ID used to download them, you can not transfer them.

My ipod nano 2nd generation stopped being recognised in itunes. using windows 8, all our other ipods are fine

My ipod nano 2nd gen just stopped being recognised in itunes. I'm using windows 8.1..and not had any problems with ipod touch 5th generation or nano 7th gen.
The ipod charges up as indicated by the battery icon but not being recognised at all in itunes or as a connected device or drive on my PC. was working fine the day before then just stopped. I can still listen to the ipod but obviously not load on new songs as not being recognised.

Make a Genius Bar appointment at your nearest Apple Store and get it serviced. Sounds like the headphone jack has failed.

Iphone is not being recognised on itunes to sync?

Hi, I have connected my iphone to my computer but it is not being recognised on itunes?can u help?

I just replaced my 3GS with an iPhone 4 yesterday, and the new phone will not sync with iTunes. It pops up with the following error message whenever I hook it up:
"The iPhone "iPhone" cannot be used because it requires iTunes version 10.1 or later. Go to www.itunes.com to download the latest version of iTunes."
I just got this phone from AT&T, and there are no updates available for either my computer or my phone, so they have to have the newest iTunes.
Also, whenever I plug it in, the new phone does not appear under the "devices" tab on the left like my old one does.
Thanks in advance for whatever advice you can give me.

Iphone is not being recognised in itunes

Hi there! My phone has stopped being recognised in itunes, I've done everything recommended by Support, has anyone any ideas please....
Thanx

Have you tried using a different USB cable. Also, be sure you are not connecting the device to a USB hub, connect it straight to the computer.

TS1538 I have just installed Windows 8.1 and now my ipad and iphone are not recognised in iTunes, can anyone help?

Hi everyone,
This is my first post so if I've made any mistakes please forgive me. I have recently upgraded from Windows 7 Ultimate to Windows 8.1 Professional however, now my iPad and iPhone are not recognised in iTunes. I have checked Device Manager and the iPad is listed, I also asked it to update the driver but it informed me that I have the most up to date version. Can anyone help please?

Hi Skydiver119,
Many thanks for your prompt reply however, I found this post and it worked perfectly. I hope it helps other users.
Plug your Ipad USB cable into USB port.
Go to your Control Panel, click Hardware and Sound, then click Device Manager.
Click on Portable Devices, and you should see Apple Ipad shown (or whatever apple device your using).
Right-click the Apple Device your using, and choose Update Driver Software..
Click "Browse my computer for driver software."
Click "Let me pick from a list of device drivers on my computer."
Click the Have Disk button. (If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and click next. The Have Disk button should then appear.)
In the "Install from Disk" dialog, click the Browse button.
Use this window to navigate to the following folder:
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
Double-click the "usbaapl" file. (This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. instead).
Click OK in the "Install from Disk" dialog.
Click Next and finish the driver-installation steps. Open iTunes to verify that the device is recognized properly.

Ipod touch 6.1.3 not being recognised by iTunes 10.7

Just got a secondhand iPod Touch. It is on 6.1.3 and I have iTunes 10.7 running on my iMac 10.6.8. As far as I can see 6.1.3 is supported on iTunes 10.7. I tried the Apple trouble-shooting page but to be honest it wasn't that helpful.
If I set up Home Sharing then I can Home Share using the iPod Touch...which says that I do have connectivity at some level. Just that it is not being recognised by iTunes and so I am unable to load my apps or transfer any music over.

Many thanks lllaass
I had gone through the first part without success but had decided not to go through the second stage. But following your recommendation I did just that and it works!

My ipod has frozen and isn't being recognised by itunes

Recently, my iPod has been having troubles. It's been freezing in the middle of songs and when I try to change track, and, up till today, it's recovered. It's now been frozen for three hours. I restored the factory settings a couple of days ago, and it workeds, but only for a few hours.
This morning, it froze in the middle of the song, and it's now not being recognised by iTunes. I've tried to do a hard reset, but it's not responding at all.
It's an iPod Classic 30GB, and I think it's a 5th Generation. I got it second hand, and so I don't think I can take it and get it fixed and whatnot without paying money. Is it worth getting a new iPod? There is an Apple store near me, so I can take it in and see what they say, but as I said, it's second hand and it's past the warrenty.

Charge the iPod for at least 2 hours
Do the iPod Hard Reset -> Press Menu and Center Button simultaneously for at least 10 secs till the Apple logo comes ON.
Then release the buttons
Refer to this Apple Support article on the 5Rs.
http://www.apple.com/support/ipod/five_rs/classic/
If you plan to get a new iPod, get the iPod Touch and avoid at all cost the iPod Classic, the new generation of HD in the iPod Classic appear to be not very sturdy and reliable, in my Opinion, yours is still more sturdy, (6 years old), but the battery and hardisk would be in the last lap. The full charge battery should last at least 20 hours of continuos music.
You can do the iPod Disk diagnostic to see the HD health, as posted by tt2.
https://discussions.apple.com/thread/3110831?tstart=240
Don't worry about the Mac user, the DD process refer only to iPod Classic.
Have a nice day!

One answer to ipod not being recognised in itunes

My 20gb ipod recently stopped being recognised in itunes but was still recognised in "My Computer".
Having tried alot of the suggested solutions (more than once)nothing seemed to correct this. I resigned myself to being one of the many having a "half working" ipod.
However my dad tried the following and it worked !!!!! I'm now a happy bunny again with fully working ipod.
Here's what he did with the ipod connected to the PC:-
Go into "My Computer" and right click on "homes ipod". Click on "Properties" then click on "Tools".
Select "check now" under "Error Checking".
Under "check disk options" select "scan for and attempt recovery of bad sectors" and click "start".
This took about 15/20 mins to run and seemed to "free" the ipod. "homes ipod" then appeared back in itunes.
I very much hope this also helps someone else.

I tried what you suggested but it didn't seem to work for me. When i started the error check nothing happened, the bow for checking errors closed immideiatly after i clicked start. Did you do anythig else before checking the drive for errors, like put it in disk mode?

I have just reset my my iPhone 4s and it is stuck on the apple screen, not being recognised by iTunes and fully charged, any ideas how to get it to turn on properly?

I have just reset my my iPhone 4s and it is stuck on the apple screen, not being recognised by iTunes and fully charged, any ideas how to get it to turn on properly?

Hi Cjroyle,
Thank you for using Apple Support Communities.
From your post I understand that your iPhone will not boot past the Apple logo on the screen. To troubleshoot this issue I'd like you to please follow the steps in the article below.
iOS: Not responding or does not turn on
Take care,
Alex H.

None of my devices are being recognised in Itunes (windows)

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