None of my devices "eligible for the requested build."
Hi. I am running iTunes 10.2.2 on MacBook Pro w/ 10.6.7
I have been trying to update my iPad 2 and my son's two iPod Touches (4g) to 4.3.3 and keep getting the error message that "The iPad "MyPad" could not be updated. This device isn't eligible for the requested build." (Or a similar message for the iPod Touches.
I was able to update my son's iPod Touches w/ my MacMini - but want to figure out why this isn't working on my main machine. Any suggestions on how to clean this up, or maybe clear out the iTunes install and re-install it? Or any other suggestions?
Thanks.
-- Joshua
It's possible that either you or some piece of software on your computer altered the hosts file. try going to gs.apple.com in a web browser. if you see an Apple 404 page, you are fine; if you see anything else (like a directory index or another page), then your hosts file needs to be fixed. to edit the hosts file yourself, open terminal and enter:
sudo nano /private/etc/hosts
then use nano to look for and remove any lines that contain gs.apple.com. save and exit.
hope this helps you!
Similar Messages
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"The iPad "___" could not be restored. This device isn't eligible for the requested build."
I tried all the trouble shooting steps listed here, and none worked.
http://support.apple.com/kb/TS1275
Any help would be great!
Edit: iTunes and my Mac OS are all running on the most up-to-date versions.
Edit 2: FYI I already tried everything mentioned here, as well. Nothing worked.
http://www.idownloadblog.com/2011/12/28/device-not-eligible-upgrade-restore-requ ested-build/Got it.
For anyone else who may find this thread and has the same problem in the future, here's what I did.
http://osxdaily.com/2011/11/03/fix-this-device-isnt-eligible-for-the-requested-b uild-error-in-itunes-when-updating-ios/
In case that link stops working, what I did was I exited iTunes, and then manually edited my hosts. The process is this:
Go to the hosts file. For Mac OS X this is located at: /etc/hosts or /private/etc/hosts and in Windows it is located at: c:\windows\system32\drivers\etc\hosts
Open the hosts file with Administrative privileges so that changes can be made and saved (eg: sudo nano /etc/hosts)
Look for a line that resembles something like this:
74.208.10.249 gs.apple.com
Put a # in front of that to comment it out, making it now look like this:
# 74.208.10.249 gs.apple.com
Save the hosts file (control + O)
Flush DNS cache and restart iTunes
Essentially, anything with a gs.apple.com address, put a # and a space in front of it. Then, AFTER that, I flushed my DNS cache. The article says to do that before, but I found doing it after manually editing the hosts was the only way to get it to work. Here's how:
Quit out of iTunes and open the Terminal in OS X Lion, then type:
dscacheutil -flushcache
Then you should be good to go. Hope this takes you less time to fix than it did for me. Cheers! -
When trying to restore and update my ipod touch it comes up with an error message saying: "The ipod can not be restored this device isnt eligible for the requested build" How do i fix this?
I am having the same issue. I just had the battery replaced at a third party store. The battery powers the ipod up but it needs to be restored. It is saying it isn't eligible for rebuild. I am running MAC OS 10.4.11 itunes v. 9.0 and I just want it to be restored. I need help. Oh and its an 8 gb ipod touch.
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Is there any other way I can restore my phone from backup without getting this error?https://discussions.apple.com/search.jspa?facet=content&type=discussion&sort=rel evanceDesc&showAnsweredFirst=true&q=This…
Look for the thread with the green checkmark to find the answer to your question. -
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When i try to restore my 3gs i get the error message: "...this device isn't eligible for the requested build."
I've never had a problem before restoring an iphone, what gives? how do i fix this?
thanks!!Can you get a Wi-Fi connection on your iPhone?
I got an Internet connection on my phone, went to SETTINGS --> GENERAL --> SOFTWARE UPDATE and updated my Software wirelessly (no iTunes involved).
When I connected my phone to my Computer again and iTunes popped up, it showed that my iPhone software was up to date. Then I could restore to an old back-up. -
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
Problem updating to iOS5. Error message: "This device isn't eligible for the requested build."
Hi
I've been trying to uodate my iPhone to iOS5 since last night. Initially, I kept getting the "Internal Error" messages since I'm assuming that the server was busy. A little later, that changed to the "Server is unavailable" messages. Which is when I gave up trying yesterday.
I've now resumed my efforts since today morning & I've started getting a different message: "The iPhone could not be restored. This device isn't eligible for the requested build." I have no idea why this is happening. I've updated my iTunes & OSX Lion to the newest versions.
Any help would be appreciated.
iPhone 4 (OS 4.3.5 8L1)
OSX Lion (10.7.2)
iTunes 10.5 (141)
Thanks.
dOK so problem solved. Turns out that I had used Tiny Umbrella last night to kick the phone out of recovery mode when it got stuck during one of the attempted upgrades. And I forgot to uncheck the "set host to Cydia" option before quitting.
All done. iOS5 is here! -
i try to restore my iphone 4 and this message pops up and sais the iphone could not be restored. The device isn't eligible for the requested build... can anybody help me ?
sounds like your phone was jailbroken. If this is the case, you're hosed.
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why my iphone could not be restored ? and what is the meaning "this device isn't eligible for the requested build"
Covered in this support article:
http://support.apple.com/kb/ts4451
Which, you used to get here. You need to read the article & go through the troubleshooting steps. -
HT4097 device isn't eligible for the requested build
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Your iPhone may have been jailbroken.
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An i4 MC603ZA cant upgrade iOS from 4.2.1 to 4.3.2 and show "This device isn't eligible for the requested build"
Back up your iphone. Erase all content and settings and try to update again. Also on you computer make sure your signed in as the administrator and All antivirus and firewalls are disabled. http://support.apple.com/kb/ts4451
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resieving all the time this text ... with ipad iphone ???
have newes software 10.7.2 and news itunes 10.5
this device isn't eligible for the requested build
what can i do ????Can you get a Wi-Fi connection on your iPhone?
I got an Internet connection on my phone, went to SETTINGS --> GENERAL --> SOFTWARE UPDATE and updated my Software wirelessly (no iTunes involved).
When I connected my phone to my Computer again and iTunes popped up, it showed that my iPhone software was up to date. Then I could restore to an old back-up. -
HT201210 my device isn't eligible for the requested build (5.1.1)
I did update to 5.1.1 and warnibg message came out "device isn't eligible for the requested build"
Have you got the latest version of iTunes on your computer ? There is also some troubleshooting for the 'device not eligible' error message on this page : http://support.apple.com/kb/TS3694
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Plss help
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
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