None of my Firefox icons will open Firefox today. And when I try to reinstall it, the message says Firefox is already open. But I don't see it.

Every morning I click on the Firefox icon and it opens. Today it will not. When I try to reinstall it, a message appears that Firefox is already open. But I cannot see it. Of course I can use Chrome or Internet Explorer (as I'm doing), but I like Firefox. And I also want to know what the problem is ... in case something serious is wrong with my computer.

Hello,
* Go to your task manager (right click your task bar and select "Start Task Manager" - http://www.howtogeek.com/108742/how-to-use-the-new-task-manager-in-windows-8/)
* Check if Firefox is on that list. If it is - select it and End Task.
* Try opening Firefox again; if it still doesn't open after a while, repeat the above two steps and then try [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]]
** On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
** When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br>
[[Image:Safe Mode Fx 15 - Win]]
* '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
* ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.

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