None of my Ipad external buttons work cannot turn off or restart
None of my Ipad external buttons work and I can not power down to reset any suggestions?
Try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
Similar Messages
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On and off and cannot turn off to restart iPAD air
Goes from Apple logo to start screen and back to logo, tried turning off by holding on-off switch, and home button and on-off switch
Nothing happens it just goes from Apple logo to Start screen with time
Help is needed
Thanks
Ipad air
7.1 VersionFirst of all, did you perform the reset correctly? Like this?
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If you did it correctly and the same thing is happening, it's time to restore the iPad.
Use iTunes to restore your iOS device to factory settings
Pay attention to the last part of the article that talks about using recovery mode in order to restore. I think that might be the way that you will need to go. -
HT1414 my iPad is disabled and cannot turn off find my iPad
I forgot my password and now my iPad is disabled after multiple attempts....I went to restore my iPad in iTunes and it says I need to turn off my "find my iPad" app....What do I do?
Force iPad into Recovery Mode. Follow step 1 to 5 very closely.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times. -
Anyone help,
My WiFi stays off, have tried turning off: did not work. tried Restoring settings and that did not work. Downloaded iSO 6.1.3 and it still want work. Any ideas!!same my iphone also did not work i tried to restore but its not coonected to the internet.pls i need your help too.
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Cannot turn off or restart macbook pro, need to close one app down but app not closing
HI, I've purchased microsoft windows pacage for mac, every thing works beautifully. for some reason today after trying to send an email using outlook, i tried to quit the outlook in order to shut down my laptop and it isnt quiting, my macbook isnt letting me restart without quitting outlook, what should i do?
thank you in advance'.Try force quitting ..
Command + Option + Esc
You can also force quit from your Apple menu drop down menu. -
I have an icon that states, This item is Over 50MB in the middle of the screen. There is an OK button underneath. When I press OK nothing happens. I cannot turn off the IPAD since the red slider will not work either. The icon has remained on the scrren all day. I have not tried to download antyhing. I did try to update application this morning. How do I fix this?
Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank and then power ON again in the normal way.] It is 'appsolutely' safe!
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I am updating my software on ipad and it has frozen...90% updated. I cannot turn off or reboot ! what can I do ?
Update frozen
1. Reset iPad
Hold the Sleep/Wake and Home button down (together) until you see the Apple Logo
2. If the above doesn't work, force iPad into Recovery Mode
http://support.apple.com/kb/ht1808
Note: Make sure battery is above 50% -
Cannot turn off passcode after ios8 upgrade - iPad mini
Upgraded iPad mini to ios8 and cannot turn off the passcode. In settings, I can turn it off but it tells me that I need to set a passcode within 60 minutes. It then counts down and requires me to set a passcode once 60 minutes are up. Also does not let me change duration of passcode (from immediately to 4 hours for example). Any thoughts on how to turn it off? Thanks.
is this your iPad or one administered by someone else...for example if I use an iPad from work our IT policy dictates that I must use a passcode and I am not allowed to turn it off.
If it's yours, just a shot in the dark, do you have restrictions enabled? If so, go in and disable them then see if that will allow you to turn off the passcode lock. -
It seems I cannot send imessage from the ipad when the mac is turned off! I have recently upgraded the mac to 10.8.4.
Many thanks in advance for your help.Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
iPhone 5S seems frozen after downloading OS 8. It worked for a while, but now cannot turn off or on.
Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
HT1430 ipad is froze. cannot turn off or cancel
Ipad is froze. cannot slide to unlock , cannot turn off.
Welcome to Apple Support Communities
If your iPad is frozen on an app or in the homescreen, hold Sleep and Home buttons for 10 seconds until the device restarts, so you will be able to use your device again -
Pressing on off button at top takes a screenshot. No other buttons are pressed and I cannot turn off or even reboot the iPhone.
The home button will often do nothing or sometimes brings up Siri with a quick click Instead of the prolonged click and hold you normally need for Siri.
I've tried rebooting, resetting user data, and restoring the iPhone, with no change.
You think it's fixed itself but an hour later it will start doing the same thing again.
This happens a dozen or so times a day.
The only thing that will unlock the phone is waiting somewhere between one and five minutes at which point it will simply resolve itself for a while.
It doesn't seem to be associated with any one particular application. It can happen with any application.Diesel, as I'd mentioned in my first post I'd tried that, although only from backup. I thought it fixed the problem but then it reappeared.
Interestingly enough, (and I don't normally condone tapping on a device), my friend gave it a good tap, this morning, and it started working instantly. Coinsidence? I didn't know. It's locked up numerous times since then during the day today, and I've tried his tapping technique again and it's worked every time. Now I don't know what to think. I didn't think there were any parts inside that would be effected by tapping it but this doesn't give me a warm feeling about the hardware inside. -
iPAD Mini purchased for Xmas 2013 is freezing as it tries to complete the installation of the iOS update 8.1.3. The screen his frozen on the installation mode and I cannot turn off the iPAD Mini. How do I turn off the iPAD Mini and resolve this problem?
Try a reset, hold the power button and home button until you see the apple then let go. Also, it is iOS 8.2 that you are trying to install since that is the current version. I had no problems updating my mini today so hopefully yours will go well too.
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HT204053 My ipad homescreen hang, i cannot turn it off either, what should i do?
My ipad homescreen hang, I cannot turn it off and all apps are not showing just the wallpaper.what do I need to do?
Welcome to the Apple Community gms3.
You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it. -
Ipad is frozen after attempting to download IOS upgrade. Wish i hadn't. Cannot turn off. What are the options?
You will have to force the iPad into recovery mode and data will be lost unless you have a backup.
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