None of my movies or tv shows that I bought on itunes are working, what should I do?

Everytime I try to watch a movie it plays without sound and none of my tv shows will play at all.

Got it all sorted!! Thanks to the Apple support crew who helped me with my issue.. It wasn't an iTunes issues but rather a hidden folder that supports iTunes authorization in my laptop that was stopping the stores being accessed and from me watching my movies... Many thanks to all!!!

Similar Messages

  • Whenever I select iTunes It shows that it cannot open iTunes Store . What am I supposed to do for that ? Please help .

    Whenever I select iTunes It shows that it cannot open iTunes Store . What am I supposed to do for that ? Please help .

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Ordering Movies/TV shows that were bought on iTunes

    Is there anything out there now or any other way of getting the movies, TV shows etc on a DVD that you have purchased on iTunes?
    Example: in iPhoto you can take pictures of when you were on a vacation then make a book/album of them and then order it through Apple. Can this be done with movies and TV shows?
    If not what is the website for suggestions for things like these?

    TV Shows on iTunes are added by the content providers and/or publishers usually after the airing date. So, if an episode has just shown, you may be able to view it on TV Shows immediatly after it has aired or you will have to wait until it comes out. TV Shows on iTunes do not give live streaming of televised programmes; simply episodes pertaining to a particular TV series.

  • My sister fMy sister forgot her passcode, so now wheb I turn iPad on, it says "iPad is disabled connect to the iTunes".I already did that, but it sill does`t work.What should I do now?

    My sister forgot her passcode, so now when I turn the ipad on it says "iPad is disabled connect to iTunes. I did that, but it still doesnt work. What should I do now? And what will hapen?

    Did you try this?
    1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
    2. Connect USB cable to computer
    3. Press and hold the Home button down and connect the docking end of cable to iPad
    4. Continue holding the Home button until you see the "Connect To iTune" screen
    5. Release the Home button
    6. Open iTune (make sure you have the newest version of iTune)
    7. You should see "iTunes has detected an iPad in recovery mode"
    8. Use iTune to restore iPad
    Note: You need to be patient and repeat the above many times to recover your iPad

  • None of my songs that i bought on Itunes are downloading and my Ipod isn't showing up it keeps saying apple moblie device servcie?

    Well today I downloaded some new updates but ever since I did that my Ipod won't show up on Itunes also The songs I downloaded on Itunes won't show up and the album artwork is mixed up

    Type "apple mobile device service" into the search bar at the top of this page by "Support" and read the resulting help articles.

  • When i rent a movie and it says that an error occured loading this content what should i do?

    Does enyone have eny tips or ways to make the movie work cause we payed for the movie already and its starting to bug me

    yes i have, i tried restoring it, restarting it, even unplugging my atv2, waiting 30 seconds and plugging it back in...
    nothing...
    the weird thing is, is that my netflix works, music works and youtube.

  • HT4962 Are there any movies or tv shows that can be played with the Touch?

    Are there any movies or tv shows that can be played with the ITouch?  Attempted to download a tv show, however was advised it was not supported.  Is there a way to configure the show to be played?

    See:'
    iTunes: Frequently asked questions about viewing and syncing videos
    iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
    There are third-party converters like the Free HandBrake program.

  • Movies that i bought on itunes dont show on iCloud

    movies that i bought on iTunes dosen't show on icloud , how do i get them back ?

    Films can't be redownloaded in all countries, and even where they can be not all studios have agreed to it and studios could also remove their films from the store (if some films show for redownloading but others don't then check to see if any are hidden). If you haven't got copies of them on your computer/device nor on your backup of your downloads and they are still in your country's store, then you could try contacting support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Taking DVD movies or tv show and putting them on iTunes

      Windows XP Pro  
    Is there a way to take DVD's from my collection of movies and TV shows and add them to iTunes and/or iPod with video?
    I know about the copyright laws, but I dont't think it is right that I can't make a copy of a dvd that I bought and have it on iTunes and/or iPod so I can watch it that way.
    If I can buy a music cd at a store and have a copy on iTunes and/or iPod, I should be able to do the same thing with a dvd.

    Hello Fash98,
    It sounds like your videos in iTunes are having issues playing back on your PC. I recommend you try either of these 2 articles depending on the version of your operating system:
    Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
    http://support.apple.com/kb/ts1718
    or
    iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
    http://support.apple.com/kb/ts1362
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • I'm trying to set up Family Sharing. My settings show that the people I chose are there but I don't see any shared information. How do I access the shared info?

    I'm trying to set up Family Sharing. My settings show that the people I chose are there but I don't see any shared information. How do I access the shared info? All computers are using Yosemite 10.10.1 and are new 13" MacBook Pros.

    Hi wmcknigh,
    Welcome to Apple Support Communities.
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    If you don't see your family's shared content - Apple Support
    Cheers,
    -Jason

  • Tried to reinstall iPhoto library from external hard drive, it shows that the photos and events are there but there are no thumbnails and if you click on an image or video nothing comes up.

    My hard drive crashed recently and we took it to apple to get repaired. The apple employees said that they would have to replace the hard drive but they didn't have the equipment to get the data off my hard drive. So I took it to a computer store who had the right equipment after a month and a half of waiting they finally got all the data off my hard drive and put it on an external hard drive (Seagate Expansion Portable Drive). I then took it back to apple who replaced the hard drive. Now I'm in the process of reinstalling everything. I have never done a Time Machine back up or backed my laptop up to . Which I now will do very often once I've reinstalled everything. I have reinstalled all of my desktop images and folders as well as my iTunes library with no issues. However when i went to reinstall my iPhoto library it came up blank. I then Rebuilt the library several times and this was the result.
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    Please help i have three years worth of images from holidays on here and would be devastated if i lost them.

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  • How do i get the movies that I bought on iTunes onto my new macbook through iCloud?

    how do i get the movies that I bought on iTunes onto my new macbook through iCloud?

    Welcome to the Apple Community.
    Firstly iTunes and iCloud are different things, movies are handled by iTunes.
    iTunes now has iTunes in the cloud and iTunes Match, but neither deals with movies. Your purchased movies will need to be copied from your old computer to your new one.

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    I can play audio files in iTunes but I can't play downloaded tv shows or movies.  Everytime I try to play them, iTunes stops working and closes.  Any information will help.

    Is QuickTime installed? If not it might help to install it.
    If so is Direct3D Video Acceleration enabled? If so it might help to disable.
    tt2

  • Child DC cannot Replicate to Parent DC, because of connection errors. MS PortQryUI shows that ports 3268 and 3269 are not listening,

    I started a support case with Microsoft to help me with raising the our domain Forest level because i received a message stating that there were Windows 2000 PDC still listed in the database. These PDCs were removed years ago. The tech saw all of the problems
    i was having with domain replication so that is where he started. running the MS PortQryUI shows that ports 3268 and 3269 are not listening, (TCP port 3268 (unknown service): NOT LISTENING) when run FROM a Child domain controller against the Parent
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    The Windows firewall is not running on any of the controllers, i removed a virus protect client from all of the servers, although i didn't enable the firewall there either, but these ports are still not listening on the Parent DC.
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    Bobby

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    Also, just for kicks have you disabled the firewall service on the DCs? 
    And just for kicks have you tried enabling firewalls ports on all the DCs?  The KB is below
    http://support.microsoft.com/kb/555381/en-us
    Step 1 - netdiag results
    Step 2 - disable the firewall service on all DCs if step 1 was negative
    Step 3 - enable the firewalls on all DCs per KB 555381 if step 2 doesn't work
    Let us know how it goes!
    If it answered your question, remember to “Mark as Answer”.
    If you found this post helpful, please “Vote as Helpful”.
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  • HT2731 I have created my apple ID yesterday and I could not use app store that shows a message that "This Apple ID has not yet been used in the iTunes Store". What should I do?

    I have created an Apple ID yesterday and I could not use App store that shows a message when I try to install something that "This Apple ID has not yet been used in the iTunes Store". What should I do?

    Try this support article >  Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store

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