None of the buttons will work

It's almost like the phone is completely dead.  None of the buttons trigger any response from my phone.  The only way I know it's still working is that when people call me, it rings and shows their picture on screen.  I've tried taking the battery out and putting it back in, but the phone just reboots and has the same problem.  It's very frustrating to see that I have all these missed calls and voicemails but be able to do anything about it!  Any help would be greatly appreciated.
Thanks so much.

Hi and welcome to the Blackberry Forums
If you connect the device to the pc, is detected for the Blackberry Desktop Manager?
If is detected try installing the software again, follow this
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB03621&sliceId=1&docTy...
If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.

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