None of the pre-installed iWorks apps will open

I just got an iPhone 6 with iWorks pre-installed.  When I click any of the app icons (for Numbers, Pages, etc.), it flashes to a blank 'page' then back to the Home screen again.  Any ideas of why it won't launch?
I did send myself an email that had a Pages document as an attachment and was able to open that fine.  But doesn't look like I am able to create anything.

Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.
If that doesn't work, delete the apps and redownload them.

Similar Messages

  • I've activated a new iPhone 6 from the backup of the previous device and all pre-installed iWork apps got lost. How do I get them back? AppStore downloads are offered with a fee.

    Hi all!
    I've activated a new iPhone 6 (iOS 8.1.3) from the backup of the previous device and all pre-installed iWork apps got lost. How do I get them back? AppStore downloads are offered with a fee. Any advices?
    Thanks in advance.
    Harald

    Hi Ingo,
    thanks for your help. Your hint didn't solve my problem but pointed me in the right direction.
    When I wanted to activate my new phone from backup I realized, I didn't knew the password. It was noted on a paper at home. So I activated the phone free cause I couldn't await coming home ... a new toy!
    Due to GameCenter I have two apple-ids and unfortunately I took the wrong for the activation.
    Back home I've reset the phone and activated it from backup. The iWork apps disappeared and now are linked to the other apple-id.
    I was able to re-install the apps from AppStore for free. But I don't think I can transfer the apps to the other id.
    Thanks a lot
    Harald

  • I deleted the pre-installed iPhoto app from my iPhone 5s by mistake. And I can't find the same app in the App Store. How do I recover it?

    I deleted the pre-installed iPhoto app from my iPhone 5s by mistake. And I can't find the same app in the App Store. How do I recover it?

    iPhoto for iOS is no longer being offered by Apple and has been replaced by the Photos app. It is not compatible with iOS 8.  This Apple document may help:  Migrating from iPhoto for iOS to Photos on iOS 8 - Apple Support

  • None of my iWork apps will open.

    I have a 21.5" iMac at work.  It is running Mac OS X Mavericks (10.9.5).  The computer is brand-new; I received it at the beginning of September, and it was purchased specifically for me so it is the latest model iMac.  I use a combination of iCloud and Google Cloud Drive to store the majority of my documents and sync them between home and work.
    Today I tried to open all three iWork applications and none of them would open - or, more accurately, they wouldn't beyond the "new documents" screen.  The same thing happened/happens with all three.  I would go to Launchpad or the applications window and hit the app; I would get the "iCloud for Pages/Numbers/Keynote" screen.  If I hit new document, then I get the template chooser, but when I choose "blank" (or any template - it doesn't matter) and then hit Choose, nothing happens.  I can do this 4-5 times in a row and nothing happens.  If I then switch to use another app, the iWork app will close spontaneously.  The same thing happens if I hit cancel and then try to create a new blank document using the File menu in any iWork app.
    If I try to open an existing iWork file, I get the message "[filename] cannot be opened."  This happens regardless of whether I double-click the file within its folder or whether I try to open it directly from iWork using the menus.  Even if I try to open a Microsoft Word document in Pages by right-clicking and selecting Open in...Pages, I get the same message.  I don't have this problem with any other applications on my computer; when I go to the App Store, the applications show as installed on my computer.

    I am having the same problem with my iWorks apps on my iPad (but not my iPhone). I am hopeful the update to iOS 7.0.3 will fix it. I have been searching this site for solutions but had not found anyone with the same problem until now. Thanks for the second post. It gives me hope!

  • Can't open pre-installed iWork apps

    I just got an iPhone 6 with iWorks pre-installed.  When I click any of the app icons (for Numbers, Pages, etc.), it flashes to a blank 'page' then back to the Home screen again.  Any ideas of why or how to get these to work? 

    Had to uninstall and reinstall.  So in case anyone else has this problem, that's how we fixed it.

  • The iPhone installed Stock App will not refresh and I've closed it down and rebooted and it's still froze up

    Why does the installed iPhone Stock app keep freezing up and how do you fix ?

    Hi there,
    If you are experiencing issues with the applications that came installed on the device, I would recommend taking a look at steps 4 and 5 in the article below.
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/ts1702
    If you continue to experience issues the application, then you may need to restore the iOS software on your device.
    iTunes: Restoring iOS software
    http://support.apple.com/kb/ht1414
    -Griff W.

  • Pre-Installed Skype App doesn't auto update

    It's not the desktop client, but its the preinstalled app. I usually would click on it and it would load skype (latest update0, but with this new update when I click Skype after clicking the windows button, it says that I need to update to the new skype that we're currently on. How do I fix this? I'm tired of having to come to the website, and re-download the Skype app, when I already have it pre-installed.

    The "pre-installed" Skype app was disabled on July 7. http://blogs.skype.com/2015/06/11/a-more-efficient-skype-experience-for-your-pc/ Install and start using Skype for Windows desktop version. http://www.skype.com/en/download-skype/

  • Ipad2 touch screen has frozen and none of the apps will open. I can't do a shut down to reboot?

    My Ipad2 touch screen has frozen and none of the apps will open. I can't do a shut down to reboot?

    Sorry, darned auto correct. Sleep and home. The home is the button on the front of your iPad. The sleep button is also the power down button. It's on the upper right edge of your iPad.
    My apologies for the typo. My keyboard is charging and the onscreen keyboard and I don't get along well.

  • Updated the software on my iphone 4 last night and now none of my purchased apps will open. They start to and then immeadiately close.

    Updated the software on my iphone 4 last night and now none of my purchased apps will open. They start to and then immeadiately close.

    Try restoring from a backup. Connect the iPhone to your computer, launch iTunes. Right or control click the iPhone under Devices in the source list then click: Restore from Backup.

  • Ipad without pre-installed iTunes App to Access the iTunes Store.

    My Ipad did not came with pre-installed  iTunes App to Access the iTunes Store.  I told my parents and they did not now what to do.  So I waited and when I call you for help the prson on the phone told me that my phone free service had expired. I have many itunes gift card and I am not able to use them or download music form itunes because of a mistake someone make when they built my i pad.  Please help me because it came like this New in box, and this is not my fault or mistake.  Thank you !!

    Click here and follow the instructions.
    (109550)

  • None of the Office 2010 apps will open, any suggestions.  Worked fine until about 3 days ago

    None of the Office 2010 apps will open, any suggestions.  Worked fine until about 3 days ago

    as it turns out - I think it might be Ram related... crash log has this..
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

  • My Pre-installed music app has been deleted from my phone, how do I get it back?  It is not in my purchased apps.

    Help, my pre-installed music app has been deleted from my home page.  It is still in the settings but no app to play music from.  I love my music!
    Starrbelle

    Locate it- Scroll through the home screens !
    Hold your finger on it till the icons start jiggling now move it to the left of the screen and hold it there.
    In the back ground the homescreens scroll back towards your first screen.
    When you reach the first home screen position icon where you want (If you have sixteen -the last one will move to the second home screen)
    Whilst they are jiggling choose which ones you want on the first home screen.
    You can also add access to more by creating folders containing similar types of apps by dropping one app icon on another icon as well.
    When finished organizing press the home button to fix the setting.
    Similarly you can add or remove app icon short cuts from the dock to suit your preference.
    When you move them off the dock they are added to your home screens. (think of the home screens as an analogous to the desktop of your PC

  • OK to delete fonts the pre-installed fonts?

    I've recently got myself a new 24" iMac. I use it for graphic design.
    One thing I'm not sure about is which fonts are ok to delete. I seem to have hundreds of fonts that were pre-installed which I will never ever use.
    Is it ok to delete any of these fonts or does the Mac need them for running certain applications?
    I just ideally would like to have only the fonts I have purchased to show up in my font menu in InDesign and Illustrator. Having hundreds of useless fonts is a tad annoying
    Any pointers would be appreciated. Thanks.

    OS X does not install hundreds of fonts. The fonts located in the /System/Library/Fonts/ folder should be untouched. Fonts you have installed should be located in the /Home/Library/Fonts/ folder, and any of them can be deleted. Some applications may install fonts in the /Library/Fonts/ folder. These should be left alone unless you know they are not required by any of your installed applications.
    Note that managing fonts is exactly what Font Book is intended for. You might consider learning how to use it. Open the application and select Font Book Help from the Help menu to obtain information on its usage.

  • Upon upgrading to Yosemite, the Pages and Numbers apps will not open (although they are the latest versions) and Keynote will not upgrade; how do I go about getting the apps to open?

    Upon upgrading to Yosemite, the Pages and Numbers apps will not open (although they are the latest versions) and Keynote will not upgrade; how do I go about getting the apps to open? Is this a common issue?

    Hi Madhattanite,
    Welcome to the Support Communities!  When did you purchase your Mac?  The first thing I would suggest is to review the information in the resource below for the Up-To-Date Program for Pages, Numbers, and Keynote.
    Once Yosemite is installed, you should have the option to Accept the Pages, Numbers and Keynote apps in the Mac App Store Purchases pane.
    Apple - Up-to-Date Program for Pages, Numbers, and Keynote
    I hope this helps ...
    - Judy

  • HT2693 How do you contact Apple by email to report one of their pre-installed iPad Apps (ie Calender) is not working properly?

    How do you contact Apple by email to report one of their pre-installed iPad Apps (ie Calender) is not working properly?
    On trying to open month of March 2013 the pre-installed calendar just shuts down and closes.  Have tried restarting iPad but this didn't help and because its a pre-installed App am unable to re-install it.   Is this a universal problem or just affecting me?  Tried searching for support in both App Store and on Apple site and can't see how to report this.

    Feedback
    http://www.apple.com/feedback

Maybe you are looking for

  • Wine issue

    i seem to be having a weird problem with wine. When i try running apps as a normal user all the text in the windows are missing. When i run the same app in wine as root it works fine. Here is a screenshot [URL=http://img127.imageshack.us/my.php?image

  • Cannot connect with SQL Server driver using Top Link with ADF/JSF

    I have a TopLink/ADF/JSF project that I'm starting using JDeveloper 10.1.3. The database is MS SQL Server. I went through and created all of the Top Link mappings, etc. but when I try to run my project under the OC4J instance built in to JDeveloper I

  • DAX - Need help with TotalYTD calculation with Rolling 12 Months (Fiscal Months)

    These are the tables I currently have in my solution: DimDate - date dimension - our fiscal periods don't match with calendar periods Fact Claims - ID, Date, Doc#, Amount,  ProductKey DimDateR12 - fiscal periods with max and min calendar dates - usin

  • Apple TV error "An error occured loading this content. Try again later."

    I have spent literally hundreds of hours taking my DVD/Blu Ray library and creating MP4's which I have then saved on a 2TB external hard drive.  I did this so that I could play them on my Apple TV.  I then spent more time "moving" them into my iTunes

  • Using ATC as an external drive for storage

    How can I use my ATC to copy files and photos to to liberate space on my hard drive in my MacBook Pro?