Nook app for iPad won't sync purchased book...help?!

I recently created a Barnes and Noble account so that I could access the nook app for my iPad.  I purchased a book, I can see it on my Barnes and Noble Library.  When I go to "download" it, I get a message: "Oops! This item cannot be downloaded from your browser."  I went to the app to "sync" my library like other support sites said but it still won't sync.  I am very frustrated with this.  Has anyone else encountered these issues?
My account information is up to date, my software information is up to date, and I have compatable devices. Help!

You need to upgrade your iPad to iOS 4.2. Connect your iPad, click on its icon in the sidebar in iTunes (under "Devices"), go to the Summary tab, and click the "Check for Update" button. That should get you the iOS update, assuming your Mac is running the correct version of iTunes. You don't say what OS your Mac is running, but to get iOS 4.2, you will need iTunes 10, and that requires Mac OS X 10.5 or 10.6.
Regards.

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