Nook exchange --- Color for Color Tablet
I just purchase a nook color and opened the box to realize it was not the Nook Color Tablet that I had wanted. Will there be a fee to exchange the one I purchased for the Tablet version of the nook? (other than the difference in price)
Also I had purchased a 1 year warrenty plan for the version I bought. Will it be possible to place that plan on the new Tablet version of the nook? Or be refunded?
Please help!
Thanks
jlowell1988,
I'm sorry you ended up with the wrong Nook. We are glad to take it back and swap it out with the Nook Color anytime in the first 14 days after purchase. You would of course be asked to pay the difference. As for the Protection plan, we can give you a full refund on that as well in the first 30 days and then rering another plan for the new Nook if you'd like.
Cheers,
Douglas|Social Media Specialist | Best Buy® Corporate
Private Message
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$50 trade for working tablet not being honored at store #468
Same issues as others are having:
West Paterson, NJ (Store 468)
30 Andrews Dr
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Phone: 973-294-1030
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I appreciate you registering on the forums and sharing your concerns with us in regards to our current $50 tablet trade-in promotion. However, I do regret hearing that you were unable to take advantage of this promotion, even after speaking with multiple associates. Furthermore, I sincerely apologize for the experience you had at our West Patterson location, especially if you were turned away when you may have otherwise been eligible for the promotion.
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I just bought the Bionic a couple days ago and I'm completely dissatisfied with the phone. Can i exchange it for a different phone like the Razr? What is the process of doing this at the store and what time frame do I have to take care of it? Recieved phone on 11/17/2011. I heard that this is an extended period to return/exchange a phone due to the holidays, cause I know it was 14 days, but now it has changed. I realize that i would probably have to pay a restocking fee of $35.00 when returned, but want to know exactly what needs to be done to exchange it for different phone entirely. Any help will be appreciated.
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For exchange rate from INR to EURO, system will not take rates maintained under exchange rate type "m". It only considers exchange rate type "EURX".
Hope I am clear.
Rgds
Dwijendra
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