NOOK Simple Touch says "Error Dialog: user not activated" whenever I try to open e-books?

I have had my Nook Simple Touch for about a year now, and I have been using Adobe Digital Editions without a problem. Now, all of the sudden, Barnes and Noble updated my software and I can't read any of my ADE books!! It just says "Error Dialog: User not activated" every time I click on them. I have looked at many other websites and I have tried plugging my nook in to my computer and reauthorizing it, reauthorizing my computer, deleting the digital editions file and .adobe-digital-editions file, redownloading my books, turning my nook off and on, crying, and screaming. The weird thing is, in all the instructions, it says a pop-up box will come up when I delete the files, but it never does. Is that normal? I always have to do it manually by clicking on the gear. I even made sure I "unhid" all the hidden files. I HAVE DONE EACH OF THESE AT LEAST 5 TIMES AND THEY NEVER WORK!!! HELP ME, PLEASE.
Also, a lot of the websites say to make sure your Barnes and Noble ADE I.D. is the same as the one on your ADE computer I.D.. Is the B&N ADE I.D. different from just the Barnes and Noble ID? Becasue I have been using my sisters email for my computer ADE and my email for the B&N I.D.. Are they supposed to be the same? If so, how come I was able to use it without a problem before?? I tried reauthorizing ADE with my email, because I also have an ADE account with my email, but then it wouldn't let me redownload my books onto the new account. Does this mean I have to change the ADE computer I.D. and wait until my books are available again to read them? Is that the way to fix it? UGH!
Help is much appreciated.
P.S. I have ADE version 2.0

Just to clarify, there are two levels of Authorization -- one for the ADE software and one for the nook. You have to use your Adobe account to authorize both (and they have to be authorized with the same user name). It sounded like your original problem (Kcoline) was with the Nook authorization, and it was the same problem the rest of us were having.
To get your files back, I suggest carefully reading over the "Activation and Authorization" section of the ADE help. It appears that ADE will automatically find your files but note the "Note" in quoted text below... 
http://www.adobe.com/products/digitaleditions/help/
"After activation, any books, magazines, or other documents you previously bought with Adobe Acrobat® or Reader® software are migrated to Adobe Digital Editions. This is usually a relatively quick process. Adobe Digital Editions opens each item and reverifies its license to the user. If you don't have DRM-protected items, you don't need to be online during the migration. If you have a large number of items (for example, more than 100), then this process may take a while, but you will see a progress bar indicating the state of the migration as it proceeds.
Note: Items that you previously borrowed from a public library with Adobe Acrobat® or Reader® software are not migrated to Adobe Digital Editions. You need to return the library item and then borrow the item again with Digital Editions."
If it's not finding your files, it may be because they're located in a folder different from the one that ADE is trying to use to find them.
You may also want to check the "Transferring items between computers" section, as this describes where the files should be located, and how to reimport them into your library.
Good luck!

Similar Messages

  • Error message on reading device saying error dialog user not activated

    error message on reading device saying     error dialog  user not activated.  unable to open book to read

    I had Adobe upgraded to from 1.2. to 4.1 on my Glow Light Nock at Barnes and Noble yesterday. I use a  MacBook Pro 2011 upgraded to 10.10.1. I have never had a problem download a book from the library to my nook in the past. By the time I get this issue resolved, my 2 week book will be overdue and my book club discussion 1/21. I have been to the genius bar at Apple store--not their problem. Two trips to B&N and
    the tech guy said he could fix the problem on a PC but not a Mac. It is not a Mac or Nook world.

  • Why do I  get message on my Nook "user not activated" when I try to read a borrowed book from the library.

    I get message on my Nook "user not activated" when I try to read a borrowed book from the library. Book is there and I can read on my computer but not the Nook. Can read purchased books on Nook.

    Please add me to that exact problem on my Nook - Tim

  • Simple report for lock users not actives in last 30 days ?

    Hi, we need code in SE38 simple report for lock all users not actives in last 30 days.
    This sample is good but need check : user its inactive in last 30 days.
    http://www.sap-basis-abap.com/abap019.htm
    Thank you.

    You do not need a report to do this. The instance parameter
    login/password_max_idle_productive
    will do this for you.
    Cheers
    Graham Robbo

  • My Nook says "User not Activated" How do I fix this?

    I recently downloaded Adobe Digital Editions to check out books from my local library. In Digital Editions, it says my Nook is authorized. I download a book and drag it to my Nook. When I open the book on my Nook it says "User Not Activated"
    How do I fix this?!?!

    Connect to iTunes on the computer you usually Sync with and Restore...
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808

  • "User not activated"  ...I'm getting this error message repeatedly with my Nook.

    Using Adobe Digital Editions, I copied a book from ADE on my laptop to my Nook, but I keep getting the error, "User not activated."  I've tried the steps described here:
    OverDrive | What to do if there is a "User Not ...
    but I still got the same result about 5 times.  Does anyone know who to get past this to open the book?

    This has been fixed.  Answer is that I needed to go to "Apple Software Update" and repair it.  (From my Control Panel).

  • Nook simple touch

    i have nook simple touch activated and connected to pc, when i open adobe, it shows the nook and my library books, but if i click/drag book to nook, it shows the red no symbol, and will not tranfer  the book, how do i fix it, or get the book onto my nook?

    Assuming that you have got the computer activated and the books downloaded to the computer:
    The Nook may have got half activated.  In that case, deactivate it using ctrl-shift-E while in Library view ADE with the Nook plugged in.
    Then restart ADE (maybe not needed) and try to activate the Nook again.
    If it is the computer that won't activate, similar story.
    Use ctrl-shift-D in ADE library view to deactivate the computer.  Restart ADE and reactivate the computer.
    If you still have issues, try using the older more reliable ADE 1.7.2 instead.
    Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
    http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
    The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

  • I'm getting this error message: "User not registered for online use" when i'm trying to download music/ track names from a CD into ITunes on my Windows 8 PC.  I'm registered and my itunes account/ appleID are all correct and working.

    I'm getting this error message: "User not registered for online use" when i'm trying to download music/ track names from a CD into ITunes on my Windows 8 PC.  I'm registered and my itunes account/ appleID are all correct and working.

    The ""not recognized for on-line use". error is associated with the Gracenote service that iTunes uses to look up and retrieve metadata for CDs.  Some users have reported that this error occurs when trying to import from CD, subsequent to upgrading to version 12.  A number of slightly different solutions have been reported (though all of a similar nature).
    Try walking through the following steps - before starting you may have to enable hidden files and folders to be viewed - in Windows 7 / Windows Explorer select Organize > Folder and search options, then on the View tab make sure that Show hidden files, folders and drives is selected.  Without this you won't see the AppData folder in C:\Users\username\
    Exit iTunes
    In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
    Delete the following files:
    CD Info.cidb
    com.apple.iTunes.Gracenote.plist
    Restart iTunes
    Insert a CD and see if details are now correctly retrieved from Gracenote
    If this doesn't work:
    In iTunes, select Edit > Preferences and make a note (or take a screenshot) of your preferences settings in all relevant tabs
    Exit iTunes
    In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
    Delete the following file:iTunesPrefs.xml
    Restart iTunes
    Insert a CD and see if details are now correctly retrieved from Gracenote
    If this second procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1.
    If this one didn't work:
    Exit iTunes
    Check the following folders:
    C:\Users\username\AppData\Local\Apple Computer\iTunes
    C:\Users\username\AppData\LocalLow\Apple Computer\iTunes
    Delete any copies of the following files:
    CD Info.cidb
    com.apple.iTunes.Gracenote.plist
    iTunesPrefs.xml
    Restart iTunes
    Insert a CD and see if details are now correctly retrieved from Gracenote
    Again, if this procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1 of the second procedure. If you're still not able to retrieve CD info:
    Exit iTunes
    In Windows, select Start > Control Panel > Programs and Features.  Find the entry for iTunes, right-click and select Repair.
    When this process has finished, restart iTunes
    Insert a CD and see if details are now correctly retrieved from Gracenote
    If none of these have worked (and almost everything I've seen suggests you should be OK by this point), you may have an issue with the installation and configuration of iTunes itself.  If you have got this far, see turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for advice on how to remove and replace of all components of iTunes.

  • My Iphone 4 will not Sync it just says Error itunes could not sync because the sync session failed to start ........ can anyone help me

    My iphone will not Sync it just says Error itunes could not syn because thee sync session failled to start .............. can anyone help me ?

    Same thing for me right now.  Anybody have a fix on a Mac?  My iPad syncs OK but my iphone 4S has this message.

  • User not activated on PC

    please help me. I am so frustrated with my Nook. Cant get anyone on the phone to help from Nook or Adobe Digitial. Well I did talk to some foreign dude and he said he couldnt help me. WTH.
    I got book downloaded from the library but when i open it says user not activated. I have uninstalled the adobe and made sure my plug was in the nook but I didnt get the message to activate it.

    Do you think if i can ever talk to someone with adobe that they can delete me and then i could start all over again.
    This is so frustrating. It should be a piece of cake but it sure hasnt been...............
    Thanks...

  • Getting error message "Could not create work area" when I open Bridge CC.

    I am getting an error message "Could not create work area" when I open Bridge CC.
    I have reset my workspace. I have closed and opened Bridge CC. I have deleted the !!-$$$AdobeOutputModule.workspace file in /Library/Application Support/Adobe/Bridge CC/Workspaces folder.
    I am not an expert computer user, so please explain in detailed steps like I am 5 years old. Thanks in advance for any help.

    I am experiencing the same problem!
    My mac is OS X Yosemite (10.10.1), Photoshop CC 2014.2.1, Bridge CC 6.1.0.115 and Camera Raw 8.7.0.309

  • Whenever i try to open my after effect it just says error 15 n dont work plzz help me out

    whenever i try to open my after effect it just says error 15 n dont work plzz help me out

    We cannot know. you are not telling us anything about your system, what kind of project, what footage etc. We don't even know what version of AE!!! In any case, run the Creative Suite Cleaner Tool, reinstall the program. If the issues persist, we realyl need a lot more info to help you.
    Mylenium

  • My ipod touch is on but is not bright enough i try to turn it off but it wont work what should i do?

    my ipod touch is on but is not bright enough i try to turn it off but it wont work what should i do?

    Did you make sure that the brightness is turned up to max in Settings/Brightness?
    Is anything covering the brightness sensor?
    Brightness
    Screen brightness affects battery life. Dim the screen to extend the time before you need to recharge iPod touch, or use Auto-Brightness.
    Adjust the screen brightness: Go to Settings > Brightness and drag the slider.
    Set whether iPod touch adjusts screen brightness automatically
    Go to Settings > Brightness and turn Auto-Brightness on or off. If Auto-Brightness is on, iPod touch adjusts the screen brightness for current light conditions using the built-in ambient light sensor.
    page 103, ipod touch user guide 5
    See if you can fix it by resetting the device.
    To reset, hold the sleep and home button until the Apple logo comes back again.
    If this does not work, set it up as new device:
    How to back up your data and set up as a new device
    Message was edited by: Ingo2711

  • My iphone is not syching at itunes. Everytime it says your iphone as been diconnected whenever I try to synch it, while logo on phone and itunes says it is still connected. help I have this problem with both my Iphone4 and Iphone5 with backup as well

    My iPhone is not synching at iTunes. Every time it says your iPhone as been disconnected whenever I try to synch it, while logo on phone and iTunes says it is still connected. help I have this problem with both my Iphone4 and Iphone5. This problem is with the back up as well.

    Hi singhgurwinder79,
    The article linked below provides details that can help troubleshoot this error and get your iPhone to sync correctly with iTunes.
    iTunes: Resolve USB-related alerts
    http://support.apple.com/en-us/HT203843
    Regards,
    Allen

  • Whenever i try and open a social network app it comes up with an error message sayinng "Connect to itunes to use Push Notifications" I have successfully conntected to itunes via phone and computer however this message is still appearing and will not go?

    Whenever i try and open a social network app it comes up with an error message sayinng "Connect to itunes to use Push Notifications" I have successfully conntected to itunes via phone and computer however this message is still appearing and will not go, therefore i cannot use the apps?HELP PLEASE

    http://support.apple.com/kb/TS3281

Maybe you are looking for