Nortion Antivirus blocking my email account and couldnt open up?

I cant open up my email account because the Mac Nortion Antivirus is blocking it?

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  • My computer has been infected with a Trojan Horse.  It has completely taken over my Mac email account and was sending out malicious email to everyone in my address book.  At the same time it infected my iPhone---I am no longer able to receive or send emai

    My computer has been infected by a Trojan Horse.  It has taken over my Mac email account and began sending out malicious emails to everyone in my address book.  I cleared out my MAC address book and began using my AOL email account. It took a few days and then my AOL email account was infected and has now been send out malicious email to all my contacts for over a month.  It has also infected my iPhone--I am no longer able to send or receive emails on my iPhone.  Also, once the Trojan Horse began using my AOL email it completely blocked me from using my MAC account by sending never ending popups asking for my email password to access my MAC email account, but it never accepts my pass word.  The TH has also slowed down everything on my computer.  It's like I am working on an old PC with dial up connection instead of the high speed digital connection that I have.  The little color wheel spins constantly as I wait for sometimes over a minute for a page to pull up.  If it pulls up at all.  I have tried to use the 2 disks that came with my computer to completely remove everything on my computer and then reinstall all the programs, but I am not allowed to sweep my computer clean.  I thought maybe my disks that came with my computer were defective so I called Apple and they sent me 2 new disks.  I am not able able to clear my computer with the 2 new disks either.  I have done this before successfully so it's not something new to me.  I do remember when I believe my computer became infected:  I had googled an unusual sewing term, and I was opening what appeared to be legitimate sites, when all of a sudden a pop up appeared that said that my computer had been infected.  I immediately shut my computer off, but it was too late.  I downloaded a virus program for Mac, and it has never found a virus or problem at all.  I think it is part of this Trojan Horse, but I am unable to delete it from my computer.  It refuses to uninstall.  The Mac Trojan Horse is real and it is terrible.  If anyone has any suggestions for me I would be very appreciative,
    Beth
    vu

    Install ClamXav and run a scan with that. It should pick up any trojans.   
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • Hi Apple support, my name is Derek Turner and I have been hacked through a friend's email account and I wish to know if 1. I can clean my email list of names and account with software and 2. How is it possible to delete emails that are still coming back

    Hi! My name is Derek Turner and I have been hacked through a friend's email message to me which I opened unsuspecting any danger.  Initially, he sent me an 'attention' or warning email with a link which I tried to open but it could not be opened, so I left it not knowing what it was all about at the time.  Later, I received another email from him (probably the hacker) and opened a 'not very pleasant' web site.  It did not twig with me at the time as I am a bit new to this type of thing but when I mentioned it to my wife she immediately said that I had been 'hacked'.  By this time it was too late, and it infected all my email addresses!  I would be grateful if you may know if there is software that I can use to clean up my email account and if there is anything for iPad minis that can prevent this happening in future? (Malware, Firewall?).  I am also getting emails back that relate to the hacker and I cannot 'delete' them from my iPad, only on my PC!  Any suggestions?
    Thank you for your time regarding this matter,
    Derek Turner,( a very new iPad mini user!)

    Hi,
    I don't think that can be solved by any advice the regular posters could post here.
    I would go back to Apple and explain the situation (again).
    I would also consider closing the account (Apple rarely seem to do this as accounts are never deleted but just closed).
    I understand this may cause issues for things purchased in iTunes and the App Store which my include Restoring the OS at some point.
    8:20 pm      Tuesday; September 16, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • I have two separate itune accounts under two different email accounts and would like to combine them under one account.  Is this possible and if so, how do I do it?

    I have two separate itune accounts under two different email accounts and would like to combine them under one account.  Is this possible and if so, how do I do it?

    If you go to Settings > iTunes & AppStore , you can sign out from your account, and sign in with the one you've used to purchase apps.This will not remove any apps you already have on it.
    Then you can go to AppStore and download apps you've purchased (either via "Purchased" button in "Updates", or simply search for them and download them.
    That way you can have multiple accounts' apps on your iPad. When updating, you will be prompted for the credentials for account you've purchased given App with.

  • How do I go back a page on the Ipad mini? I do not see any arrows anywhere. Also when I go to my yahoo email account and open an email I can not find how to go back and log out. This is our first Ipad and it is very different frm android. Thanks

    We just purchased our first Ipad. It is a mini with retina display 16 GB. How do I go back a page? I see no arrows to page back. Also when I log into  a yahoo email account and open an email I see now way to log out? Thank you for any help

    In Safari, (the web browser), there are specific arrows to go back and forward through website pages.
    In other Apps, it will depend on how the App is built.
    As to Yahoo Mai it depends on where you are viewing the email.  If you are using the Mail App, then you don't log out.     The Mail accounts in the Mail App are always there.
    If you are using the Yahoo App, You can Tap on the folder at the top, then on your account/name, and then on Sign Out.

  • Cannot send or receive yahoo mail or gmail from iPhone . installed ios 6 recently. tried rebooting the phone and deleting the email account and adding again but nothing works ! can someone suggest a solution?

    cannot send or receive yahoo mail or gmail from iPhone . installed ios 6 recently. tried rebooting the phone and deleting the email account and adding again but nothing works ! can someone suggest a solution?

    Not sure about yahoo, but for gmail, I done the following:
    Set up using Exchange on iPhone, it'll keep prompting for password.  On PC use captcha option, log in to gmail account from PC after completingg captcha option, enter password on iPhone.
    See how that goes for gmail, let us know.
    Hopefully someone will have fix for yahoo.

  • I have a go daddy email account and I can't get it to work on my iPad

    I have a go daddy email account and I can't get it to work on my iPad

    Try turning the email account off and then turn it on again. Settings>Mail, Contacts, Calendars>select your gmail account>Off. Go to the mail app and then come back to the account in the settings and turn it on again.
    If you can't find any other way for the iPad to accept the password, delete the email account and then add it back onto the iPad.

  • My email account and facebook accounts have been compromised, how can I know if I have malware of a keylogger?

    About 2 weeks ago my Yahoo email account and AIM email account had been compromised and the passwords changed. From what I was told/researched at the time, changing my passwords to more secure passwords was the best option.
    I changed my passwords for the two accounts that had been compromised, and I even when as far to change my passwords for everything that I used frequently, and accounts that were tied to the email accounts, facebook, twitter, etc.
    This morning at 12:28am (EST) my facebook was accessed by somebody other than me and my password changed. When I noticed this my first thought was to check to see if my email that I log in with was compromised. It had also underwent a password change.
    Obviously the next thing I did was to try and change my passwords.
    I had my AIM email send a change password form to my Yahoo email (which hasn't been tampered with this time) I followed the form and input a new password. After that, it brought me to a page where I was to enter the new password and sign in. When I input the new password it yet again said, "incorrect password or username". After I tried the new password a few more times it finally brought me to a screen saying basically that my account was locked due to suspicious activity and I still haven't been able to try and log in again.
    I also can't access my Facebook account at all. I obviously can't send a new password to my email because I can't access it. Whenever I tried to send my info to an alternate email it wants me to answer a security question, and for some reason the answer I enter, which should be the correct answer, is said to be false.
    Facebook offers another option of recovering your account by getting 3 friends to be sent security codes, I tried this method but it would never let me complete it because I locked my account. I locked my account after figuring out it was being tampered with. Whenever I try to get the security codes sent to 3 friends it ultimately leads me to a screen saying my account is locked and I need to sign in to unlock it, which is some major bull considering if I could log in I wouldn't need to be going through the process to begin with!
    One friend has told me somebody maybe using some file to track my moves, a keytracker?
    Is there anyway I can confirm that?
    How can I get rid of it, how can I protect myself?
    I've been using the internet almost daily since I was 8 years old, I'm now 20, this is the first of these kinds of problems I've ever had.
    Protip: I run Mac OSX 10.6.8 Snow Leopard.

    Whatever is going on, it's extremely unlikely to be malware of any kind. See my Mac Malware Guide.
    As to what is going on, it's hard to say, but if someone is targeting you specifically, it's not that hard for an experienced person to do. It may not even require actual hacking... see the story of Matt Honan's hacking:
    http://www.wired.com/gadgetlab/2012/08/apple-amazon-mat-honan-hacking/
    In short, his attacker managed to get access to Mr. Honan's Amazon account, which gave him access to the last 4 digits of Mr. Honan's credit card that was on file. That credit card was also on file with Apple, and those 4 digits were used to give him access to Mr. Honan's Apple ID. And from there all went to h***. No hacking required, just talking to folks on the phone and convincing them to do what the hacker wanted.
    In addition, note that some kinds of accounts provide you with a way to give access to another person. For example, GMail provides a way to add someone else's account, giving them access to your e-mail. Hackers have been known to use such features to leave themselves hidden back doors, so they can keep getting in after you have changed the password. I don't know whether AIM or Yahoo have such features, but it's possible.
    Finally, note that there are always possible issues with weaknesses in the servers. For example, right now, someone's selling an exploit kit for Yahoo mail. I don't know whether the vulnerability it relies on has been patched or not, but if it hasn't been, your attacker may be using that method to get access.
    In any case, you need to address these issues with AIM, Yahoo and Facebook.

  • Email notifications per email account, and bundled together? (former Android user)

    Hello there,
    I made the switch from an old HTC Android to the new iPhone 5S two weeks ago and the one thing I cannot configure to my liking is email notifications in the notification center. I have multiple email accounts that recieve a moderate volume of emails on most of my accounts per day and need a quick way to view the activity of a given email account, not the app. I currently use two email apps as follows:
    Mail - iOS7 native app
    x2 Exchange email accounts
    x1 Windows Live email account
    x1 Yahoo email account
    Gmail App
    x2 Gmail email accounts
    I have configured the notification center to notify me for all but the yahoo email account. The problem I have is that the notificaiton center only shows X number of recent emails (selected in settings) the APP has recieved, and does not say which email account it is, or how many extra emails on top of X that I selected were recieved. My phone is on silent 24/7 and the only vibrates for phone calls and text messages. I will periodically check the notification center throughout the day and use it as a summary of what has happend since the last time I checked.
    On my Android, each email account would have two lines in the Android Notification center. The first unread email on an account would use those two lines to tell you the subject line, time recieved, email account, the total number of unread emails, and the app. Once that account gets two or more emails, it simplifies to say the number of new messages, time the last one was recieved, the email account, the total number of unread emails, and the app. What is really nice about that setup is that each email account had two lines in the notification center, no matter what, and at a quick glance I can see which email accounts are really acitve and I probably need to check on. If one email account was really active and I wanted to check on it, I could select the single notification for that account and it would take me to the (already updated) inbox where I can quickly browse to see what all the emails are about. At this point it may sound like it is just different and I just need to get used to the iOS7 interface, but let me share an example where iOS7 lets me down, and Android has done well for the last couple years:
    During M-F from 8-6, my two exhange accounts and one of my gmail accounts are the only accounts I care about. One exchange account receieves 5-20 emails per hour, and the other exchange account might recieve 1-5 per day. Only a small percentage of those 5-20 emails need a priority response, but the account that gets 1-5 per day are emails that I need to know about and respond to right away. What happens in the iOS7 notification center is that I may not even see a notification for the email account that gets 1-5 emails per day, and if I do, it only tells me the sender, subject line, and some of the body if I allow more than 2 lines - it does not specify which email account it was sent to. I can choose 1, 5, or 10 emails to be displayed for the Mail App in settings, but the 5-20 emails I recieve can bump the 1 important email from the one account out of the notification center.
    Is there a way to configure notifications per email account, and bundle all the recieved emails (by saying "# New Messages" or similar) on a given account into 2-4 lines? My ultimate goal here is to not lose a notification on one account due to the high volume of another, but to also keep them concise enough that I don't need to scroll through a massive list of notifications like one giant inbox.
    I would appreciate any tips or advice to configure the notification center better for my use case. Thank you!

    Yeah.. I have problems with all apps that have notifications.
    Forget the Google Gmail example.. I'll use imo, Groupme, and Facebook as examples.
    I see the notifications. But when I open the app, it won't show the newest received messages. It will take a few second before the app would refresh.
    With my Android experience, all apps would update with the new information in the background. It appears that even though the apps are running in the background in iOS, the actual app appears to be paused until you reopen the app. That's when the app will refresh with the new information.

  • How can I transfer my email accounts and emails from my old macbook pro with ML to my new macbook pro with ML

    How can I transfer my email accounts and emails from my old macbook pro with ML to my new macbook pro with ML

    Do you have your system backed up to Time Machine? If so, you can open your user Library and copy your Mail folder from Time Machine to your Desktop on your new machine; then copy THAT folder to your new machine's user Library.
    To get to your user Library, open Finder and Go and press the Option key. Library will show up. Click on it to get into your user Library. Now go into Time Machine and you should see your user Library for Time Machine. Restore the Mail folder to your Desktop.

  • I have 2 emails accounts and would like to be able to have them both open at the same time. Is this possible?

    I have 2 emails accounts and would like to be able to have them both open in Firefox in different tabs and be able to access each one. Now what I have to do is open one account in Firefox and open the other account in Internet Explorer. I would like to just use Firefox, if possible. Can you help me?
    Thank you,
    Phyllis

    hi melansonp, these 2 emails accounts are from one webmail or from 2 differents ?

  • I have three email accounts and want to know how to change the display order.

    I have three email accounts and want to know how to change the display order.

    Install this add on.
    https://addons.mozilla.org/en-US/thunderbird/addon/manually-sort-folders/?src=search

  • Multiple email accounts and multiple computers (Linux)

    Hi there, I've been searching for a solution to this problem for a while and there seems to be no solution.
    I have 40+ email accounts (and adding more all the time)
    I use 3 computers (all running the same version of Linux and Thunderbird)
    All my email accounts are IMAP of my own server(s)
    My problem - when I add an account on one computer, or new folders / filters etc I often forget or don't have time to add them on the other computers, so now my 3 computers have very different configurations.
    Is there a way to have the Thunderbird configuration on a server (remote) so that when I make changes on one computer they will be replicated automatically on the others?
    I realise I will have to manual re-sync the configs but once I have them all the same again I'd like them to stay that way.
    Thanks.

    Thank you for those links Toad-Hall.
    I've followed the steps and I'm now waiting (been waiting considerably longer than an hour) for Google Drive to sync the profile directory.
    My profile directory is 147 MB, which worries me as the speed of the internet connection I have is not great (I'm in Thailand) and if Thunderbird is going to need to sync many files it could be forever sucking up my bandwidth.
    Still I'll wait and see if what I've done (creating a new profile on Drive and copying the old profile files to the new folder), actually works and then try pointing my other computers to this remote profile.

  • My email was deleted and I have long since forgotten the password - plus I must have typed personal information in incorrectly... I can't reset my password (email goes to deceased email account) and I have $$$$ left! What do I do?

    My email was deleted and I have long since forgotten the password - plus I must have typed personal information in incorrectly... I can't reset my password (email goes to deceased email account) and I have $$$$ left! What do I do to get access to the remaining dollars?

    You do realize that there are many, many email providers and without knowing which one you are talking about, there is no way to answer your question?
    Which then leads to this ..... Have you contacted your email provider about this? That's probably the best place to start. See what they recommend.

  • I'm having trouble with my Apple ID. I changed my email account, and recently (a month ago) and since I switched is requested every time I open any app to Apple ID password to the old email. How can I solve this? Could it be that my iPhone 4S is in sync w

    I'm having trouble with my Apple ID. I changed my email account, and recently (a month ago) and since I switched is requested every time I open any app to Apple ID password to the old email. How can I solve this? Could it be that my iPhone 4S is in sync with my Ipod???

    If you updated your existing account then try logging out of it on the iPhone by tapping on the id in Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on the iPhone. If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.

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