Norton Antivirus = A Virus Itself?

My laptop, aquired nearly three months ago, came with a free trial of Norton Antivirus. Nice enough, one might think. Over the course of time, I downloaded Mozilla Firefox and Windows Live Messanger. A month or so ago, the trial ended, and Norton was just asking me to buy it. Earlier today, I decided to do a little program cleaning, where I uninstalled Norton, its updater, etc. When I rebooted my computer, Firefox and the Messanger stopped working! I've tried uninstalling and reinstalling those two programs, but they still don't work. Obviously, Internat Explorer is still running fine. Help?
Solved!
Go to Solution.

I run into this problem quite a bit at work, typically, even if you have run the Norton Uninstall feature, it doesnt clean out the registries, like the poster above said. Instead of restoring your computer, you might try getting on a second computer with access to the internet, and go to Symantecs website, and searching for the 'Norton Removal Tool'. This completely cleans out any data left behid by the Uninstall program. I have seen this work about 3/5 times, so it would be worth a shot before restoring especially since it takes about 4 minutes to do. Good Luck!

Similar Messages

I uninstalled the norton antivirus when setting up my new computer and now it takes forever to start

Can someone help me?
I uninstalled the Norton Antivirus that comes preloaded on a new pc. I use Microsoft Security Essentials instead.
I want to know what could have happened in the uninstall.
Also, I really would like to talk to a tech person.

leannej926 wrote: Can someone help me? I uninstalled the Norton Antivirus that comes preloaded on a new pc. I use Microsoft Security Essentials instead. I want to know what could have happened in the uninstall. Also, I really would like to talk to a tech person.
Hello leannej926, When you first got your new HP system, you would have needed to activate the Norton Anti-Virus program. This would have required you to set up a Symantec account. Symantec would have the product serial number for your copy of the Norton Anti-Virus program.
If the subscription has not expired, you can go to the Symantec web site and initiate a Chat session, and explain what happened and the Symantec Support representative can resolve this issue for you very easily.
Before you reinstall Norton Anti-Virus, you will likely need to uninstall any other Anti-Virus program, since another program may be seen be Norton as a virus itself.
Here is the link to Symantec. Look at the left side of the screen for the Chat Tab.
Please click the White Kudos star on the left, to say thanks.
Please mark Accept As Solution if it solves your problem.

Norton Antivirus 11.0 for Mac

Scheduled scan using Norton Antivirus 11.0 for Leopard crashes after exactly one minute after it starts. Norton's log says: " Virus 'Did not have permission to scan.'" (Everything on my Intel iMac and Norton is up to date.) The Mac's log file says this:
12/26/07 6:12:30 AM com.apple.launchd[1] (com.symantec.Sched502-12.plist[225]) Stray process with PGID equal to this dead job: PID 226 PPID 1 scheduledScanner
Norton's support is of no help. They said to exclude compressed files. Same result. Manual scan, by the way, works perfectly, even when including the compressed files. Any ideas (other than the fact that I probably shouldn't be using Norton)??
Jerry Kirkpatrick

Bottom Line: You don't need virus protection on a Mac.
I have come from the PC world and have dealt with Symantec's products. Norton Antivirus is a virus in and of itself. In the PC world if you try to remove those products, they leave traces of themselves all over the place and the only way to clean up is to remove all traces from the Windows registry. Symantec's products are junk. I always say "Norton Antivirus is a virus in and of itself."
Please don't waste your money. If you can, return the product to wherever you bought it and never think about it again. Macs simply don't need Antivirus software no matter what the so called "security experts" tell you. Security experts that says we need these products for Macs are simply voices for the sellers of these products and, therefore, will tell us anything to get us to buy them.

Hello everyone. I've got a macbook pro running on mac os x 10.6.8; trying to set up norton antivirus and it requires mac os x 7 or later. How can I safely upgrade to mac os. 7?

Hello everyone. I've got a macbook pro running on mac os x 10.6.8; trying to set up norton antivirus and it requires mac os x 7 or later. How can I safely upgrade to mac os. 7?

leroydouglas is correct, DO NOT install Norton or any other commercial anti virus software. They all work very poorly with Macs. If you insist on AV software, consider Sophos, it is free.
If you do wish to update your OSX, here are the available options:
http://store.apple.com/us/product/D6106Z/A/os-x-lion?find=lion
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion
http://www.apple.com/osx/how-to-upgrade/
Ciao.

After installing Norton Antivirus to my PC, iTunes won't connect

A few months ago, after getting a nasty virus, I had Norton Antivirus installed on my PC. Since then, my iTunes won't connect to the store. This wasn't a huge deal until I got an iPhone, now it's a constant issue. Has anyone had a similar issue or know what in the world to turn off/on to make it work again?

What iPad117 is describing is recovery mode. this will need a restore in itunes to be able to use the device again, clearing all data. If you want to avoid this, try this first: Try a different usb port. A lot of ports are not compatable with some iPads. One in the back of the computer is usually best. Also try a different cable, and make sure itunes is up to date.

How do I remove Norton Antivirus *after* I have installed Lion?

How do I remove Norton Antivirus *after* I have installed Lion?
The Norton uninstaller is a PPC native app and Lion won't run it.
Thanks.

You should run the removal applicaiton that came with your installation. Read this from the Norton web site..https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?product=No rton+for+Mac+Products&version=current&lg=english&ct=united+states&pvid=f-mac&doc id=v64924250_EndUserProfile_en_us/
Norton AV 12 for Lion is available online.
If you want an AV program compatible with Lion then look at Intego Virus Barrier 6.

Loading Norton AntiVirus 10.0 in OS 10.4.2

Tried loading my new anti-viurs product, Norton AntiVirus 10.0, and was given an alert on my iBook that I couldn't continue loading due to needing a BSD package in OS 10.4.2.
What is that, and how do I make that happen in my computer?
Thanks.
elbowpilot

Apparently, when you installed Tiger, you did a
customized installation, and deselected the BSD.pkg.
To install it, pop in your Tiger install disk,
double-click on the System folder, then Installation,
then Packages, and copy the BSD.pkg to your desktop.
Eject the disk, double-click the BSD.pkg, and install
it. Restart and try installing NAV again.
baltwo, thanks. Appreciate the help. Now can scan for viruses again!
elbowpilot

Norton antivirus says my licence have expired when switch my computer on for the first time.

I just bought new touchsmart 520-1002 ru (LN649EA). It had norton antivirus preinstalled when i started it for the first time. After few hours of working antivirus informed me that the licence have expired. But before it was like 60 days. What to do? I'm affraid of sirfing the web without antivirus protection. So i'm using iphone. May be i should return it and buy second hand mac?

Hello Karuser:
Welcome to HP's forum and your new computer. Nothing to worry about. That was a trial verson. What ever time limit they gave it has expired. I think you miss read it It flashes a reminder all the time. You can still use your computer. Until you purchase or install an anti virus software. The only thing Norton will not do is up date it's self but it will still scan your computer when you open it up and click scan. Try to get anti virus software. Titanium Maximum 2012, McAfee, and Norton are the top choices to choose from. Try to stay a way from the real cheep ones like Kerpsky that will not protect your computer. My freind installed Kerpsky asked to fix his lap top. Well I did fix it first thing I did was get it on line and run Trend House Call it found over 250 different virus. Some of the worst ones I had to manually removed. Trend House call is a free scan. Trend.com are the one who make Titanium Maximum Security 2012.
You just bought this computer Mac's are great computers but you are very limited to what you can do on them. This one will last you for a very long time ounce we get the bugs out it. My Touchsmart 600-1050 is going strong going into it's third year now. Just had it's frist full recovery done now my computer runs faster and much better then when I first bought it. Yes I had some minor issues fixed on it at first like anything you buy today is not perfect HP covored it all during the one year warranty. My recovery was performed because I picked up a new virus that no anti virus on the market could delete it had to be manually delete it but to much damaged was caused in the operating control software. Otherwise I would be still using Oginal set up.

Can Firefox (which apparently has antivirus protection) be used on a computer with a Norton antivirus program already installed?

I've been told I can only have 1 antivirus program on my computer at a time. Since firefox has antivirus capabilities, can I install it on a computer which already has a Norton antivirus program?
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C)

Firefox doesn't include anti-virus protection, you need a separate anti-virus program such as Norton.

How do I remove Norton Antivirus?

I have a full version of Norton Antivirus. I had my suspicions last year when my MacBook acted funny and it caught a virus from 2 files that came from my PC. Well, I had OS X Tiger then and installed Norton Antivirus. Now I have Leopard and no longer want Norton Antivirus. My question is how do I remove Norton fully from my MacBook? I don't want any applications or any apps running in the background from Norton. Please help! Thanks
Message was edited by: sman02

This should help get rid of it all.
http://service1.symantec.com/SUPPORT/num.nsf/0/32a32f7274539a2288256c6b0078b851? OpenDocument

Mac OS 10.5.7 and Norton Antivirus 11.0.2 conflicts?

Since downloading 10.5.7 Norton antivirus does not auto-protect when external drives are attached and console notes "exited abnormally, abort trap". Files were sent to the library "crash report" log. I tried de-installing the anti-virus software and re-installing to no avail. Any known issues? Advice welcomed. Thanks.
Hope

Hi hschr;
You asked any known issues with Norton. I would say if you had done a search you would have found that it is a foregone conclusion that it is more of a problem then a solution. It is known to take far more resources and impact performance much more then is called for by any tool.
There is no need for a virus tool on Mac OS X. If you feel you need to install one any way then I highly recommend a free one such as ClamXav instead of Norton.
Allan
Message was edited by: Allan Eckert

Norton antivirus will not run on Intel Mac

I installed Norton Antivirus that I received from school but when my computer starts it errors and says it will not run on an Intel Mac. How do I uninstall. I took the program and dragged it to trash but it still has a startup item.

Hello and Welcome to Apple Discussions.
Ah the dreaded Norton word: bane of the Mac user.
The install disc should have an un-installer or an un-install option in the installer:
http://helpdesk.its.uiowa.edu/virus/instructions/mac/uninstNAV10.htm
Have a look and let us know how you get on.
mrtotes

Norton Antivirus for Mac update?

My Norton Antivirus subscription has had its year and needs updating - ie more money! There's been so much talk on this site about how useless and how NV can even be damaging, is it worth updating??
If I don't, presumably the old outdated software will still be installed but ineffective?

*Mac OSX and Viruses*
There are currently no real viruses that affect OS X users. There are very small number of things that can cause virus-like behavior that can affect Macs under special circumstances. These are:
1) [AppleScript, ASthtv05|http://www.theregister.co.uk/2008/06/23/mac_trojan>
2) DNSChanger Trojan [http://www.f-secure.com/v-descs/trojanosxdnschanger.shtml]
From MacWorld, January 10, 2008:
SecureMac has introduced a free Trojan Detection Tool for Mac OS X. It's available here:
[http://www.securemac.com>
The DNSChanger Removal Tool detects and removes spyware targeting Mac OS X. Called DNSChanger Trojan and also known as OSX.RSPlug. A Trojan Horse the software attacks users attempting to play a fake video file.
Upon attempting to play the video, the victim receives the following message:
“Quicktime Player is unable to play movie file.
 Please click here to download new version of codec.”
Upon running the installer, the user's DNS records are modified, redirecting incoming internet traffic through the attacker's servers, where it can be hijacked and injected with malicious websites and pornographic advertisements. The trojan also installs a watchdog process that ensures the victim's DNS records stay modified on a minute-by-minute basis.
SecureMac's DNSChanger Removal Tool allows users to check to see if the trojan has been installed on their computer; if it has, the software helps to identify and remove the offending file. After a system reboot, the users' DNS records will be repaired.
There may be other ways of guarding against Trojans, viruses and general malware affecting the Mac. A white paper has recently been published on the subject by SubRosaSoft, available [here|http://www.macforensicslab.com/ProductsAndServices/index.php?mainpage=document_general_info&cPath=11&productsid=174]
3) MacSweeper:
From [Wikipedia|http://en.wikipedia.org/wiki/MacSweeper]:
MacSweeper is malware that misleads users by exaggerating reports about spyware, adware or viruses on their computer. It is the first known "rogue" application for the Mac OS X operating system. The software was discovered by F-Secure, a Finland based computer security software company on January 17, 2008
4) MS Office Macro viruses:
An exception to the "no viruses" is the possibility a macro virus could be present in an Office document and you could help breed that virus if you execute an Office macro. I have my default on Office to run no macros, and always check what the macro will do before I run one (never had to in 10 years of using Office).
5) It is possible to transfer a Windows virus to a Windows machine via a Mac if you copy the infected file and pass it on. [ClamXav|http://www.clamxav.com> is a free, open source virus scanner for Mac OS X that is designed to scan files that you will be sharing with Windows users to assist in making sure you don't pass on viruses to them.
6) Some people have had virus-like behavior appear on web pages due to a service (DNS) supplied by their ISP having a security vulnerability. This isn't your computer but your ISP. Nonetheless, it is a security risk. If you experience strange page behavior (e.g., ads for things on sites where you wouldn't expect those kind of ads) try putting these numbers in Network>TCP/IP>DNS Servers:
208.67.222.222
208.67.220.220
Click Apply. This is an alternate site for DNS which is patched against the vulnerability.
7) If you are using an Intel Mac and run Windows on that computer (or run Windows on a PPC Mac with VirtualPC) you are subject to all the viruses that affect the PC world and should take all the precautions that a PC user would.
[Dave Sawyer post about viruses on Macs|http://discussions.apple.com/message.jspa?messageID=8884756#8884756]
[The Mac Malware Myth|http://www.roughlydrafted.com/2009/01/29/the-mac-malware-myth>
[Should Mac Users Run Antivirus Software?|http://db.tidbits.com/article/9511]
[Trojans in illegal versions of Mac software downloaded from torrents|http://discussions.apple.com/message.jspa?messageID=8892099#8892099]
The tool below is supposed to remove these but commentors observe that only those downloading illegal software are vulnerable to these trojans.
[iWorksServices.clix|http://rixstep.com/2/20090123,00.shtml] 2009-01-23
The following 1198 byte download will rid your system of the iWorksServices trojan without your having to fumble with Terminal and the command line.
[Related information|http://www.technewsworld.com/story/Warning-to-iWork-Pirates-Here-Th ere-Be-Trojans-65944.html]
[Poker Game|http://www.macnewsworld.com/rsstory/63574.html]
The Trojan is masquerading as a program for Mac OS X called "PokerGame." A shell script encapsulated in an application, it is distributed in a 65 KB Zip archive; unzipped, it is 180 KB, according to Intego, one of the security firms that flagged it.

Norton AntiVirus 11, Time Machine, and Time Capsule

When Time Machine starts Norton AntiVirus begins a scan of all 700k+ files on my Time Capsule. I cancel the scan but wonder if I am doing the right thing?

Hi gumsie, I can include much more than a line about being vigilant.
While there are no known viruses that attack Mac OS X at the present time, it is possible for spyware to get onto your Mac.
So I go to lenghts to protect my user. A hosed system can be replaced but a compromised user folder is compromised forever. Along with all your important data like bank records, credit cards, ... I.e. your "identity" stolen.
The best way to avoid that is by using your built-in firewall which is industrial strength and/or a hard wired router, downloading only from "trusted" sites, installing all security updates and being careful about what you give administrative power to. It is also recommended to run day to day tasks from a non-admin account.
Don't use Limewire or any other P2P service to download your software, get it from reputable sources. In addition, always keep at least your users backed up, preferably a clone of your entire system on a separate disk. And put your sensitive passwords, bank accounts, credit card numbers in a "secure note" in a new keychain or in an encrypted folder.
If and when a Mac virus does appear it will be headline news and you can download the AV software then. If you feel you have to run an AV program I'd suggest ClamXav a mac friendly freeware app that is very stable with Tiger. It will check for known virus signatures at any rate.
Hope this allays your fears;-)
-mj

Norton AntiVirus for Mac.

Greetings.
I saw Norton AntiVirus for Mac in the market. Should we buy it and install it to secure our Mac?
So far there is no virus can attack Mac OS right?
Best regards.

Norton is hopeless on windows, let alone on a mac. Don't bother. I run windows/mac on my macbook and have encountered several viruses all the time due to the large amount of things I download and not once has the virus crossed into my mac partition and I have rights to read/write to and from mac to NTFS and NTFS to mac partition.
If you are that scared use Eset NOD32 through bootcamp in windows and do a complete scan on both partitions by using macdrive to access your mac partition.

Norton Antivirus = A Virus Itself?

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