Norton antivirus code 10 errors

Getting multiple Norton antivirus code 9 and 10 errors when restarting. Late 2008 Macbook running Snow Leopard 10.6.8.

I'll be the first to say this, but others will likely chime in saying the same thing. Norton products are notorious for causing stability issues on Macs. I'll skip the typical "Why do you feel you need to be running an antivirus program?" question and just give you an alternate antivirus recommendation. First off, get rid of Norton Antivirus. The most commonly recommended antivirus program for OS X, for those that feel they need to use such a program, is ClamXav:
http://www.clamxav.com/
It also happens to be free.
Norton products are very intrusive and tend to eventually cause problems.

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Code 10: Norton AntiVirus Error

Each time I restart my iMac 24 I begin with a red stop sign w/exclamation point bubble titled "Norton AntiVirus Error." The entire message reads: "Norton AntiVirus Auto-Protect could not continue. Please run LiveUpdate or reinstall Norton AntiVirus and restart. (Code 10)"
I do not use Norton AntiVirus. Spotlight searches for "Norton" or "AntiVirus" or "Auto-Protect" under Applications or my entire Hard Drive do not locate any reference/mention to any such program. I can find nothing to delete or trash.
Anyone have ideas as to how to get rid of this constantly repeating message? Thanks.

When I transferred to this iMac a year ago my previous pre-Intel chip iMac was running Norton AntiVirus. In transferring programs some Norton apps may have initially come over, but my Norton for Mac was for the pre-Intel models and did not apply. I've never run Norton on this computer but have a vague memory of deleting/trashing some Norton files after the transfer. But I have not been able to find or locate any traces remaining other than this Code 10 message that appears whenever I restart the computer.

Scratch code for Norton antivirus not clear

I am not able to identify the initial numbers of my redemption code for Norton Antivirus provided upon the HP 32 GB Flash Drive cover purchased,I can provide the product code or provide photos of the damaged code.
How do i recover the full code for activation of the antivirus software? Please help.
Thank you.

When I transferred to this iMac a year ago my previous pre-Intel chip iMac was running Norton AntiVirus. In transferring programs some Norton apps may have initially come over, but my Norton for Mac was for the pre-Intel models and did not apply. I've never run Norton on this computer but have a vague memory of deleting/trashing some Norton files after the transfer. But I have not been able to find or locate any traces remaining other than this Code 10 message that appears whenever I restart the computer.

Norton AntiVirus on MacBook?

I previously had a MacBook Pro for a few days and had installed Norton AntiVirus on it with no problems. But when I switched over to the MacBook, installing and using Norton was a nightmare (almost as bad as not being able to sync with Bluetooth). I installed and reinstalled about 20 times and receive the same error: "Norton AntiVvirus Auto Protect could not continue. Please run LiveUpdate or reinstall & restart. Code:10."
Not only that, but when I try to open Norton AntiVirus (or any part of it such as Preferences), I get this error: "Norton AntiVirus quit unexpectedly."
I don't know why it ran on my MacBook Pro with no problems but it's not on the MacBook. Anyone else have this problem?

I would also like to hear any ideas to JennC's original post. I am helping a friend with a MacBook with similar problems. LiveUpdate and Norton AntiVirus crash on launch. I've tried repairing permissions, verifying the disk, reinstalling, etc.
-- Here is what I don't want to hear from you all: --
"Don't install Norton!"
I agree with you, but sorry, but my friend is going to a school where they require that it be installed. Not installing it is not an option. I need to hear ideas that will make it work. I am extremely familiar with most Mac troubleshooting as I used my first Mac in 1985.
My friend has already been through some troubleshooting with the school IT but it didn't seem to help. My next step will be to clone the entire MacBook drive to a backup drive so I can reinstall OS X to see if Norton works better on a true virgin OS. But I sure would like to hear if there's a simple solution, first.

Problems with Norton antivirus after Tiger install

I installed Tiger yesterday and it all went well. After the install however, on every restart or when turning on the computer I get this error message:
Norton AntiVirus Error. Norton AntiVirus Auto Protect could not continue. Please reinstall Norton AntiVirus and restart.
Of course, I did the reinstall for Norton but continue to get the error message. Any assistance is appreciated.

There's no question that the exploit is serious, but it is a very narrow exploit, only involves specially-crafted RAR files, and there's both a completely adequate workaround and a virus definition to flag potentially compromised RAR files.
Given that, there's no reason to uninstall NAV: simply implement the workaround, download the latest virus defs, and stay away from RAR files for a bit. I expect we'll see a patch shortly.
The hysteria that this problem has generated from some, as well as some of the responses — uninstall NAV, throw out NAV, etc. — is wholly unfounded given the workaround and available virus def.
There have been Mac OS X exploits announced for which an Apple-provide fix took a couple of days to publish. Given the response to this Symantec issue, I'm surprised some didn't advocate uninstalling Mac OS X at those times.
As you point out, there are those who exchange documents with Windows systems, employ macro-enabled documents, etc. Uninstalling NAV vs. using the available workaround opens them up to a wider range of threats. Doing so simply makes no sense — i.e. is "nonsense" in the dictionary definition sense of that word — given that the available workaround and virus definition address the RAR exploit until a patch is published. That's not disparaging: that's fact.
Why waste the time or expose one's self to other potential threats when the workaround and virus def are available and the patch is forthcoming? Uninstalling NAV vs. using the available workaround and virus definition is "throwing out the baby with the bath water."
The Symantec-bashing that has transpired in a variety of threads since this problem arose is also unwarranted. NAV is a good product. I've used it for years and recommend it. I have no financial relationship with Symantec: I simply like the product, use it, and I recommend what I use.
ClamXav and the underlying ClamAV engine are also good products and I recommend ClamXav for those who can't afford NAV or prefer an open source product. But the ClamAV engine has also had similar exploits found in its code, so it also has an imperfect track record.
As software complexity increases, finding all of the potential exploits in the design or testing phase is increasingly difficult. All software installations are a matter of trust as to if the developers did the best job they could to ensure a product free of defects, including security exposures.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X

Norton Antivirus and Mac Book Pro

I receive the same error message every time I start up my Mac Book Pro. That Norton antivirus needs to be reinstalled. I have done this several times and have gotten the latest updates but still get the same message. Is it a compatibilty problem with the intel chip?
MacBook Pro Mac OS X (10.4.6)

dralacar,
Welcome to Apple Discussions.
According to MacFixIt: Symantec has now told MacFixIt that they are working on a fix which should be available shortly.
A company representative told us:
"We wanted to give you a heads up that Apple’s recent batch of security updates caused some issues to LiveUpdate on Intel Macs. We are working on a fix right now."
;~)

Not getting the registration form for activation of norton antivirus

i had purchased 8gb hp pendrive and iam unable to redeem my license key as i am not getting regestration form in the website which you have mentioned at backside of hp pendrive so please help me in this regard

Sorry for the inconvenience. Please confirm if you have already submitted the voucher code on our redemption page: http://www.nortonactivate.com/Campaign/fm1301
I've also sent you a private message. Please look in (Message section) on this page or on your profile page.
In meantime, you can download a 30 day trial of Norton AntiVirus from our web site:
http://us.norton.com/downloads-trial-norton-antivirus
Once you get the Product key, you can simply complete the activation and continue to use it for 1 year.
Thanks!
Harry
Norton Support

Norton antivirus will not run on Intel Mac

I installed Norton Antivirus that I received from school but when my computer starts it errors and says it will not run on an Intel Mac. How do I uninstall. I took the program and dragged it to trash but it still has a startup item.

Hello and Welcome to Apple Discussions.
Ah the dreaded Norton word: bane of the Mac user.
The install disc should have an un-installer or an un-install option in the installer:
http://helpdesk.its.uiowa.edu/virus/instructions/mac/uninstNAV10.htm
Have a look and let us know how you get on.
mrtotes

Norton AntiVirus Auto Protect: Removal Inquiry

Hello,
I have uninstalled _Norton AntiVirus AutoProtect_ from my MacBook and I still get an Error Message every time I turn on my computer. I have downloaded the _Symantec Uninstaller_ hoping to solve this problem but it cannot find any Norton applications to uninstall. I have also check my preferences under Accounts and I do not have Norton to start up when I log in.
Is there something I am doing wrong, or its just some file in disguise somewhere hidden in the library? Please help.
Oh... Just for the record, this problem occurred when I Migrated Norton from my old PowerBook G4 to my Macbook. The PowerBook was running on Tiger.
The message on the Error Message says *"Norton AntiVirus AutoProtect could not continue. Please reinstall Norton ANtiVirus and restart."*
Thanks in Advance!

Unfortunately, since I have migrated it from my old PowerBook, I do not have the CD or the manuals anymore.
Still hoping this can be resoled thought.

Why won't Norton AntiVirus 10.0 install on my PowerBook G4?

I have a PowerBook G4 and have installed OSX 10.4.7 for PPC. I am now attempting to install Norton AntiVirus 10.0. The error message I get is: "...Software requires Mac OS X BSD Package." My PowerBook G4 does not have an Intel process (pre-Intel). I cannot figure out why it won't let me install the software. I don't even really know what a "BSD Package" is, or how to get it. However, I don't think I need it since it relates to Unix.
ANY ASSISTANCE?
PowerBook G4 Mac OS X (10.4.7)

Hi, hawaiimele.
1. You wrote: "... have installed OSX 10.4.7 for PPC..."Have you:(a) Just upgraded to Tiger from Panther or Jaguar? Or...
(b) Were you running 10.4.6 and installed the 10.4.7 update?Which is it?
With Tiger, the BSD Subsystem is installed by default. In previous versions of Mac OS X, it could be omitted from the installation process by deselecting it in a Custom Install.
2. As a general checkup, I suggest you run the Procedure outlined in my "Resolving Disk, Permission, and Cache Corruption" FAQ. Perform the steps therein in the order specified. I suggest this as directory corruption may make it appear that the BSD Subsystem is missing.
3. Does your Mac meet all the system requirements for installing NAV 10, in particular the RAM and free disk space requirements?
4. As FYI, I've been running NAV 10 for Tiger since it was released without problems. The "advice" you've received against this product is nonsense. See my "Detecting and avoiding malware and spyware" FAQ for my recommendations as well as a list of some recent Mac OS X security threats that have emerged, including Trojans, rootkits, and spyware. The FAQ also addresses some of the usual arguments against installing an anti-virus solution that often arise in discussions of this topic.
While some people believe that anti-virus solutions are not required on a Mac, I think they're ignoring the fact that threats are emerging and that security exposures continue to be found, albeit eventually closed, in Mac OS X, as in any other operating system. Even Apple now recommends that one should "check for viruses."
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

Rosetta and Norton Antivirus

I wanted to install Norton AntiVirus software on my MAC last night because I work in a mixed environment and don't want to risk getting some crap on my MAC. I plan on installing Parallels to run Windows. Anyway, when I went to install it I was informed by Symantec that I need to load something called Rosetta for their software to install. I attempted to load Rosetta from my MAC OS disc and got an error message basically stating that it could not load it because I had a newer OS version than what is on the disc. I'm running 10.6.3 and the most current is 10.6.4. So I try to download and install 10.6.4 from Apple and I have failed repeatedly to download the 900+ MB file. I'm using a hardwire connection from Roadrunner. I get to just under 800mb and it chokes. What is the best way to get around this?
Personally, I think it is absurd to expect anyone to download a file that freaking huge. There has to be a way to chunk up this download. Any ideas are welcome!

when I went to install it I was informed by Symantec that I need to load something called Rosetta for their software to install. I attempted to load Rosetta from my MAC OS disc and got an error message basically stating that it could not load it because I had a newer OS version than what is on the disc.
I echo what has already been said (and thanks for the plug, Richard), but to answer the specific issue of installing Rosetta, I would bet that you already have it installed, which is why you're having trouble installing it from the Mac OS X install disk. Look through your Applications folder, and do File -> Get Info on any old apps. If any of the apps you know run just fine say "Kind: Application (PowerPC)", you've already got Rosetta installed.
Personally, I think it is absurd to expect anyone to download a file that freaking huge. There has to be a way to chunk up this download.
LOL, that's life these days. If you're on a slow connection, or one with limits on downloads, you can try a public wireless connection somewhere - like a library - instead.

Issue downloading norton antivirus

Hi,
I am having issue downloading norton antivirus from comcast.
Here is the url i tried
https://constantguard.xfinity.com/products-and-services/norton-security-suite/
clicked on 'GET NORTON SECURITY SUITE' recived a pop-up with blue button
'Continue to Norton secuirty suite download page'
The moment i click it its redirecting to error page even though i am logged into my account
http://my.xfinity.com/errors/unauthorized/
I have 'blast' comcast internet subscription. Please advise.

Hi USAF_E-8_RET,
i have one online login id with two comcast accounts linked (one expired account which is primary, and one current active account.)
Also attempted from my work location and ended up on error page. I believe there is some techincal bug for my case causing error page.
I had unfortunately spent more than hour with comcast chat support personel doing all thier basic steps with lo luck. Also they cannot provide me a PIN other than i get it myself online.

10.4.8 update and Norton AntiVirus Problem

Since installing the OS Update I'm getting an error mesage from Nortons Antivirus saying there is an error in updating. Unistalled and reinstalled a few times, Nortons suggested JAva was the culprit and so I reinstalled but no luck. Anyone know what the problem is?

Malcom,
That's simply not true, eh.
From Symantec (official, not an employee blog) under 2005-2006 Version:
"Norton AntiVirus 10.1 for Macintosh is currently the latest version available and is compatible with PowerPC and Intel-based Macintosh computers with Mac OS X 10.3.x to 10.4.7."
Looks like Symantec might have to put out an update soon.
-Wayne

Removing Norton Antivirus?

How do I remove all of Norton Antivirus? When I installed Snow Leopard, Norton Antivirus was not placed in a Incompatible Software folder. I have deactivated Symantec log-in items. I have run the Synmantec Uninstall program, but it reports that it can't find software to uninstall. I have removed the Symatec folder from my hard drive. Yet when I turn my iMac on, I get multiple error messages stating the Norton Antivirus must be reinstalled. Are there other files I have to remove to stop these error messages? Thank you.

Hello bo:
In every other instance I have seen, the Symantec uninstall program ( _from their web site_ ) worked. I will not bore you with what I think of Norton software (my post would be deleted).
Do a "find" on symantec and norton. Be sure to include system files. Trash any thing that pops up.
If that does not get it all, I think I would try reinstalling OS X 10.6
Barry

Error Code :-5002 Error Message :Enter valid currency , '51100000-01-001-0

Hi all,
I have found a error "Error Code :-5002 Error Message :Enter valid currency , '51100000-01-001-01'" while adding the DELIVERY document.
I have made a customer and assign then "EURO" currency and add delivery document then it prompts error.
Could anyone solve this problem. is there any setting which i am missing..??
Regards
Sandesh

HI Sandesh,
Check Sap note :1252328
and also check below thread of similar issue:
Re: 'Invalid Currency' error when attempting to deliver order
Hope this will solve your issue.
Thanks,
Neetu

Norton antivirus code 10 errors

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