Norton Antivirus X

Question

I recently installed Norton Anti-Virus 10 for MAC OSX 10.4. When I did a virus scan, it found 28 files infected with a virus, all files, I believe received from PC users. Norton Anti-virus was unable to repair the files and did not quarantine them. And, I do not seem to be able to access most of them because they are in the following directory: Macintosh HD/private/tmp/42e-43723926-5c0d2-tTAlwd. When I use spotlight to search for the files, they do not appear. I do have File Vault turned on, and maybe that is the problem. In any case, I would like to delete the infected files but cannot get to them to delete. I can get to the tmp folder but cannot find the identified files: here is what I see in my tmp folder when I use Terminal:
office-computer:/private/tmp stuartray$ ls -al
total 40
drwxrwxrwt 14 root wheel 476 Nov 17 09:32 .
drwxr-xr-x 6 root wheel 204 Nov 16 15:54 ..
srwx------ 1 root wheel 0 Nov 16 15:54 .com.symantec.APSock
-rw-r--r-- 1 root wheel 4 Nov 16 15:54 .com.symantec.aptmp
drwxr-xr-x 2 stuartra wheel 68 Nov 17 09:13 501
-rw------- 1 root wheel 4 Nov 16 15:54 com.symantec.NAVAPLAUNCH.log
-rw-r--r-- 1 security wheel 0 Nov 16 15:54 cscache_lock92
srwxrwxrwx 1 stuartra wheel 0 Nov 16 16:06 dnssd_clippath.234-f3e-697964
srwxrwxrwx 1 stuartra wheel 0 Nov 16 16:06 dnssd_clippath.234-f53-511095
srwxrwxrwx 1 stuartra wheel 0 Nov 16 16:08 dnssd_clippath.234-fc7-900823
drwxr-xr-x 2 root wheel 68 Nov 16 17:01 hsperfdata_root
-rw------- 1 nobody wheel 12 Nov 17 09:13 objcsharing_ppc4294967294
-rw------- 1 stuartra wheel 84 Nov 17 09:14 objcsharing_ppc501
-rw------- 1 security wheel 24 Nov 16 15:54 objcsharing_ppc92
This is way beyond my level of experience. Any help would be appreciated.
Stuart Ray
iMAC Power PC G5   Mac OS X (10.4)  

Answer 1

Hello Edithe.
Check Macs, viruses, and anti-virus software.
If you receive an email attachment that contains a Windows virus and forward the email and attachment to a Windows user and the Windows user does not use any Antivirus software and/or does not keep the virus definitions up to date (which Windows users must do or they are committing computer suicide and is not a guarantee they won't get infected anyway when a new virus is released), then yes a Windows user can be affected or infected.
Copied from the link provided.
The easiest and most low-impact way to stop a Mac from spreading Windows email viruses does not rely on software; it relies on common sense. Do not forward messages with attachments to other people. No matter who you think they are from and what you think is in them. If you do not know, personally, what the file is, or you did not create it, don't forward it. Even if it has the Microsoft logo and official looking text saying "This is a Windows security update." Even if it just looks like a harmless joke. Even if it promises hot pictures of Britney Spears naked in unbelievable oral XXX action. Do not forward emails with attachments to other people. If you are on a Mac, on a Windows machine, on a Sun, it doesn't matter...Do not forward emails with attachments to other people.