Norton Ghost Installer pops up when iPod plugged in

When I plug in my new 30GB video iPod, the Norton Ghost installer window pops up. I have Norton Ghost 10 installed on my PC. I click cancel on the installed pop-up and then I get into iTunes just fine. Any idea why Ghost pops up?

uninstalled ghost

Similar Messages

  • ITunes 8 shuts down (error pop-up) when iPod plugged in.

    I recently updated to itunes 8 on a Windows XP. I can run iTunes and play music, except when I plug in my iPod. When I plug it in iTunes freezes and comes up with "iTunes has encountered an error and needs to shut down". Conversely, my iPod is recognised by Windows - it does the little sound when its plugged in; and its charging while its connected to the USB. Therefore the problem seems to be in syncing?
    I have tried so many things. I have restarted my computer, tried uninstalling and reinstalling iTunes (x2), I have restarted my iPod several times, and I have tried installing QuickTime separately (I read it might have been a glitch with QuickTime). I'm so frustrated, hopefully you guys will be able to guide me in the right direction
    Cheers.

    hi allimal!
    iTunes works alright until I plug in my iPod, then it shuts down saying something about iTunes has unexpectedly encountered an error and must shut down.
    what version of itunes do you have? to check, go "help > about itunes", and wait for the version number to scroll up from the bottom. for example, i have a 6.0.4.2.
    if you've got a 6.0.2.23, see:
    iTunes 6.0.2 quits unexpectedly when you connect ipod
    love, b

  • When iPod plugged in it tells me it can't be used because the mobile device service isn't started. It is not a phone and I've updated before. Any thoughts?

    When iPod plugged in it tells me it can't be used because the mobile device service isn't started. It is not a phone and I've updated before. Any thoughts?

    See Here...   http://support.apple.com/kb/TS1567

  • Itunes does not pop up when I plug in my ipod

    Itunes does not pop-up when I plu-in myipod.  Is it because my son has an ipod touch and the itunes software is too new?

    Hi, yepokay.
    Here is a resource you may find helpful when troubleshooting this issue. 
    Restoring iPod to factory settings
    http://support.apple.com/kb/HT1339
    iPod displays "Use iTunes to restore" message
    http://support.apple.com/kb/TS1441
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  • IContinual "recovery mode" cycle when iPod plugged in

    I'd be grateful for any assistance with this one, this is my 2nd iPod in 2 days as the first one had a broken screen so i'm getting a bit fed up.
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    I have a similar problem with my 80 gig. Downloaded the 1.0.3 update. When the installation was finished, I got a message sayng I had to recover to use the iPod with iTunes. And so I did. Now all I see is the "do not disconnect". When I disconnect it anyway, it says "Ok, to disconnect", and when I reconnect it, the disconnect message reappers. No matter how many times I recover, the same message keeps popping up. Reseting the iPod does not work either.
    Now, the problem now is that when I use the guide linked to, the iPod doesn't show up when I go to Disk Management, which means I cannot reassign any letter. I should note that I can't access it as an HD from My Computer, I'm only given a message that says "Insert a disk in station K:" In addition, Windows seem to be unable to identify any specs of the iPod, such as size etc.
    So it seems like the update messed up my iPod. I have no clue on what to do.

  • ITunes "unexpected quit" when ipod plugged in?

    Hello! I've never had this problem before. I apologize if this topic seems similar to others, but I noticed there were a few differences in problems. Whenever I plug in my ipod (version 1.2 of the photo ipod) to my ibook, iTunes (4.8) will crash (i.e. "unexpected application quit" msg pops). My ipod will look like it's charging along w/ the msg "Do Not Disconnect" but it no longer shows "Ipod is Updating". If I don't plug in my ipod, itunes will work and none of my music has been deleted. So as of now - my ipod actually shows no music in it at all (all my photos and files that I store are still in it though). Please tell me how to fix this problem. Thank you in advance.

    hi allimal!
    iTunes works alright until I plug in my iPod, then it shuts down saying something about iTunes has unexpectedly encountered an error and must shut down.
    what version of itunes do you have? to check, go "help > about itunes", and wait for the version number to scroll up from the bottom. for example, i have a 6.0.4.2.
    if you've got a 6.0.2.23, see:
    iTunes 6.0.2 quits unexpectedly when you connect ipod
    love, b

  • ITunes 10.3.1.55 opens when iPod plugged in

    Hello,
    I have iTunes configured to not open automatically when I plug my iPod touch 4G in, but it still opens automatically when I plug it in.
    I am unable to enable or disable the checkbox to Open iTunes when this iPod is connected.
    Has anyone else been able to stop iTunes from opening when plugging their iPod or iPhone in?
    Thanks,
    Dave

    Thank you for your answer, but it's not really helpful since I need to manually manage my music because I don't use iTunes as my music program.  I was able to solve my problem by disabling the iTunesHelper process.

  • Computer goes to blue screen when ipod plugged in.

    I have tried all angles on this and still haven't been able to figure out.  Can somebody please offer some new knowledge?  I have tried some older suggestions awithout resolution.  Here is what is happening using Windows 7/lastest updated itunes and ipod 80g classic:
    My ipod was completely erased after trying to update through itunes as i normally do.  Now when i plug ipod into the itunes, it will not be recognized in the left column and after about 3 minutes my entire computer will go to blue screen and reboot itself.  I have tried restoring, checked diagnostics on ipod.  I think I may need some more info on opening itunes in safe mode and beginning from there, however I'm open for any other suggestions/links.  Thank You

    First off, have you made sure your Windows OS is up to date with all the latest patches and updates?  Have you also checked with your PC's manufacturer (such as Dell, Toshiba, etc) to make sure you have all the latest drivers, firmware and BIOS installed?
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  • "USB device not recognized" when ipod plugged in???

    (ipod mini 4gb)
    When I plug my ipod into my laptop I get the message: "USB device not recognized." It says the device has malfunctioned!!! If I click on this error message it says my ipod is an unknown device and no drivers are installed for it???
    It was working fine until a few days ago. If i reset it I can charge it up but that's all, it still does not appear in itunes or on my computer.
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    patriot 3050   Windows XP  

    ok my question is do you have a mac or windows based laptop
    here is why and what happened to my ipod mini
    my ipod mini was connected to my macintosh charging while i was using my imac and it came up with a system update 10.4.3 i installed it and finished installing it and afterwards my apple wouldn't recongnize my ipod mini or even display it one the screen i found out by myself that when the apple update got to the end of the update it installed new hard drive drivers but also installed the drivers on the ipod mini which locked out the mini's internal hard drive and my mini then stop responding it would play music and charge but wouldn't connect to the computer
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    warning: i don't know how to fix this on a ipod in windows so if this is a windows based laptop you need to find someone witha macintosh to do this with sorry

  • Slow when iPod plugged in, fine when syncing

    When I plug my iPod (5G Video, 30GB) into my PC, iTunes suffers a major slowdown, using almost 100% of my CPU. As soon as it starts syncing files, everything goes back to normal. Any ideas/suggestions?
    Home-built   Windows XP   2.93GHz 1024MB RAM

    mine does the same thing. i just deal with it haha

  • Bad clicking popping sound when macbook plugged into external speakers

    I have a black MacBook Core Duo, a white Macbook Core 2 Duo, and a Macbook Pro Core Duo that are suddenly ALL exhibiting horrible behavior when plugged into external speakers using the 1/8th inch headphone output converted to RCA to connect to the speakers.
    I have always known that sometime in the last year or 2, one of the OS updates introduced a popping noise when the audio system has been idle and then suddenly fires a sound again after being quiet for a while.
    But now all 3 of these machines, all running 10.6.7 with all current available software updates are exhibiting a clicking / popping /crackling sound almost CONSTANTLY when hooked up to the same set of speakers I've had for years. I tested with other speakers just to make sure the noise is still there.
    Every time someone goes on or offline in my ichat buddy list, the crackling noise that accompanies the typical buddy available/unavailable sound is extremely irritating.
    Every time I hit the volume up or down button I hear the awful noise alone with the volume feedback sound. If I keep hitting volume up or down FAST repeatedly, the sound goes away. But the moment I stop doing anything for even 1-2 seconds, and then touch the volume up/down buttons again, the cracking sound returns.
    I have no idea what software update introduced this problem or what the heck is going on. I have booted these machines from external drives with a fresh install of 10.6.7. I've tried 10.5.8. Nothing works.
    It's like some kind of firmware has permanently screwed up the 1/8th inch output on all of these machines when hooked up to external speakers. And these are all completely different model laptops
    I do not hear the noise through these laptops' internal speakers, or if I plug headphones directly into their headphone jacks.
    I have had to install an M-Audio USB Micro onto my main laptop to use it's 1/8th inch stereo out to connect to my speakers in order to eliminate this horrible noise. But this should NOT be necessary and I am not satisfied with this fix as a permanent solution.
    I'm astonished to find this problem on ALL THREE of these different laptops suddenly.
    The Anti Pop program did not alleviate the problem. Please help. Apple please issue software fixes to get rid of these problems once and for all.

    Try resetting the SMC (see: http://support.apple.com/kb/ht3964 this link has all the steps and options)
    Press Command + Option + Escape to force quit any application that is not responding.
    Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep.  Wake the computer after it has gone to sleep.
    Restart your Mac by by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
    Resetting the System Management Controller (SMC)
    Resetting the SMC on Mac portables with a battery you can removeNote: Learn about removing the battery on MacBook and MacBook Pro.
    Shut down the computer.
    Disconnect the MagSafe power adapter from the computer, if it's connected.
    Remove the battery.
    Press and hold the power button for 5 seconds.
    Release the power button.
    Reconnect the battery and MagSafe power adapter.
    Press the power button to turn on the computer.
    Resetting the SMC on portables with a battery you should not remove on your own
    Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
    Shut down the computer.
    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    Release all the keys and the power button at the same time.
    Press the power button to turn on the computer. 
        Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.

  • ITunes shuts down when iPod plugged in?  iPod corrupt?

    I'm sorry if this was posted before...but I looked through a few pages of this board and didn't find it so I'm posting it....
    When I plug in my iPod to update it, it says that my iPod file or whatever is corrupt...and the iTunes says it has encountered an error and needs to close. If I start iTunes again, it says it needs to close as soon as it starts up. So, there is no way my iPod is updating.
    Does anyone know how to fix this problem?
    please help!
    thanks if you do

    okay, let's try getting a crash log to the Discussions Hosts, so they can throw it over the fence to the Apple engineers, so they can have a look at it.
    Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
    drwtsn32 -i
    And hit return.
    This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
    prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
    plug the ipod in, collect the crash log, and send it to a discussions host
    in the email:
    (1) let them know the precise version number of itunes that you're using. (go into your "Help > About iTunes" to doublecheck.)
    (2) let them know the precise version of the ipod updater you're using.
    (3) include the URL to this thread so that whoever gets the email has some context, but also explicitly mention that you're getting this when you plug in the ipod.
    love, b

  • Itunes shuts down when ipod plugged in

    my itunes shuts down the minute i plug in my ipod. ive unistalled and reinstalled ipod and downloaded the ipod updater but still same problem.
    what can i do to fix this bc ipod is now worthless.
    thanks,
    chris

    okay, let's try getting a crash log to the Discussions Hosts, so they can throw it over the fence to the Apple engineers, so they can have a look at it.
    Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
    drwtsn32 -i
    And hit return.
    This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
    prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
    plug the ipod in, collect the crash log, and send it to a discussions host
    in the email:
    (1) let them know the precise version number of itunes that you're using. (go into your "Help > About iTunes" to doublecheck.)
    (2) let them know the precise version of the ipod updater you're using.
    (3) include the URL to this thread so that whoever gets the email has some context, but also explicitly mention that you're getting this when you plug in the ipod.
    love, b

  • I tunes reads laptop memory when ipod plugged in

    I have abn i pod nano which until today has worked fine... but from today when i plug my nano onto sync lead.. i tunes operns as normanl but then askes me to register nano... in the left field it seems to read the laptop memory when the ipod is higlighted.... i.e telling me i hav 40 gig of free memory
    Any idea?? please help!!!!

    Do you have any other networked drives or external drives? I have experienced the problem with a Shuffle on a PC that is connected to network drives.
    The solution is fairly simple yet not obvious. You need to force a drive letter for the Nano because XP is getting confused. It is trying to assign the same drive letter as something else (your 40GB drive) and reporting the wrong info.
    1. Go to Control Panel and open Administrative tools.
    2. Click on Computer Management
    3. In Computer Management highlight Disk Management at the bottom of the list.
    4. Now you should see all of your drives, including the Nano. The Nano should have the short name you gave it. Click on the drive representing your Nano and right click. Select Change Drive Letter and Paths...
    5. You will see a window listing your drive and the buttons, Add, Change, Remove, OK, and Cancel. Click Change.
    6. Now there is a new window. Make sure Assign the following drive letter: is checked and use the drop down box on the right side to select your new drive letter. Select something far way from the rest of your drives - I, J, K etc...
    7. Click OK.
    8. You will see a notice about changing a drive letter. Click Yes.
    9. Your drive should now have a new letter and iTunes will be able to read it properly.
    You may have to do this twice before XP remembers to set that drive letter from then on. After that you should no longer have any problems.
    Take care.

  • Pm Quick silver freezes when ipod plugged in

    I have a power mac g4 quick silver 733mhz 768MB Ram running os 10.4.11  when i plug in ipod it freezes the computer.
    I do not have any anti virus software running.
    This also happens when i try to plug in 1gb flash drive  no matter which USB  port i use.
    I am baffled...any help would be greatly appreciated!!

    Yes, run DU first.
    If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport in 10.4 & below, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.
    Check the System Preferences>Other Row, for 3rd party Pref Panes.
    Also look in these if they exist, some are invisible...
    /private/var/run/StartupItems
    /Library/StartupItems
    /System/Library/StartupItems
    /System/Library/LaunchDaemons
    /Library/LaunchDaemons
    If it does it in both then it would seem to be a Hardware problem... iPod, cable, Mac???

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