Norton quarantined a virus & now Firefox cannot be used at all, even after reinstalling. Help!!
Norton ID'd ?cybot ?back door virus & requested fix or quarantine - this was done & now cannot even load fire sites. Tool bar comes up but message reads unable to connect to Firefox or any other site. My Internet Explorer works tho
'''''<u>Users are overusing and misusing System Restore!</u>'''''
System Restore:
#is a way of protecting the '''''Windows environment'''''
#'''''may help to avoid a complete reinstall of the Windows Operating System'''''.
# should '''''never be used in place of un-installing an application and trying to replace it with an earlier version of that same application'''''
#'''''should generally be the LAST step in diagnosing/reversing a problem with the operation of Windows, BEFORE performing a complete reinstall of the Windows Operating System'''''
See this and related articles on the Microsoft site: http://support.microsoft.com/kb/959063
Similar Messages
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I use Vista 64 bit. Was fine with older Version of Firefox (3.6, I believe). Upgraded to Ver. 4. Couldn't access extensive bookmarks file or bookmarks toolbar. Tried all the Firefox help recs and they didn't work. Clicking the top button would give list of toolbars but when I tried to move to bookmarks toolbar the menu changed. Tried going thru tools and options and that didn't work. So decided to use System Restore to get old Firefox version back. Icons remained but program wouldn't open. Tried many ways, including start menu. Old version is still on program control file but only option is to uninstall. So went back to System Restore to get Vers. 4 back and it's not there. What to do?? I can use Google Chrome or Internet Explorer but I want all my 100's of bookmarks back. Thank you.
'''''<u>Users are overusing and misusing System Restore!</u>'''''
System Restore:
#is a way of protecting the '''''Windows environment'''''
#'''''may help to avoid a complete reinstall of the Windows Operating System'''''.
# should '''''never be used in place of un-installing an application and trying to replace it with an earlier version of that same application'''''
#'''''should generally be the LAST step in diagnosing/reversing a problem with the operation of Windows, BEFORE performing a complete reinstall of the Windows Operating System'''''
See this and related articles on the Microsoft site: http://support.microsoft.com/kb/959063 -
I recently clicked on erase all data and now i can't use my phone even after restoring
i recently clicked on erase all data and now i can't use my phone even after restoring
Try here... iPhone and iPod touch: Unable to update or restore
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Every time I open Firefox the message "using old version" appears I have tried uninstalling the program and then reinstalling but no change, When I use Firefox as my browser a message appears to say you are using an old version of Firefox. This is just fustrating what can I do to correct?
Try resetting your User Agent:
*[https://support.mozilla.com/en-US/kb/websites%20or%20add-ons%20incorrectly%20report%20incompatible%20browser#w_reset-your-user-agent Reset your user agent]
*[http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default Resetting your useragent string to its compiled-in default (Mozillazine)]
*What is a User Agent: http://en.wikipedia.org/wiki/User_Agent
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox] -
When I attempt to run Firefox I get a "XUL Runner" error pop-up that states
"Error: Platform version '6.0' is not compatible with
minVersion >=6.0.1
maxVersion <=6.0.1"
My OS is Windows XP ProThat's what happened to me too after I upgraded to firefox 4 and it wouldn't connect to my internet. Now I'm stuck with Internet Explorer with none of my important personal information like my favorites.
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I've used Firefox since version 3 - really like it compared to others.
This morning, after booting up Firefox wouldn't open. It worked when the PC was shut down last night. The eggtimer comes on briefly, then nothing. Internet Explorer works fine, as does Mailwasher (for email) and MS Outlook, so it's not an internet problem.
I'm running XP Service Pack 3 (no, really, still), with Webroot Secure Anywhere internet security.
I've tried rebooting - no effect
I've tried removing, rebooting, and reinstalling - no effect
I've tried launching it from a link within a mail message - no effect
I've tried launching it from the Start-Run line with the ~p option as in your FAQ - no effect
I've tried re-installing Adobe Flash Player, Java, Shockwave, etc..
The closest I've got to something to go on is when trying to launch a console from Webroot, when I got "Browser launch error 1073741819" - but this could be a Webroot error code.
I'm not sure what else to do - almost all your FAQ's assume you can get into the program.
The only thing I can think is that webroot removed a threat this morning, but I can't find any saved scan log as to what it was - clutching at straws, maybe that had something to do with it?
Maybe this is linked, but i'm having to write this on a different PC because the Mozilla webpages don't display properly in IE (all the other sites I can find display normally) So the installed plug-ins won't reflect what I have on the PC in questionIt is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating -
Was working on Lightroom and bringing an image into PS when it crashed and I constantly got "Photoshop quit unexpectedly", tried to reinstall a clean install also removing all preferences with no luck. For some reason I still get "Photoshop quit unexpectedly".... how can this be???
Anyone got a clue what to do? Seems like I've tried all the obvious solutions.You need to look at you system crash report for the Photoshop crashes. See where Photoshop is crashing. Often the faulting module will give you a clue as to where the problem is.
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I uninstalled Beta 4 and re-installed 3.6.13 now Firefox will not open at all I tried to uninstall to start again but it will not uninstall either it does nothing, I have been using Firefox for a long time but cannot resolve this problem can anyone help and give me a solution please. As I use Firefox as my web browser it is very frustrating.
The fact it will not uninstall appears to be something completely new as nobody I know who uses Firefox has ever encountered this in the past.Did you check your security software (firewall)?
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls
If necessary then also see:
* http://kb.mozillazine.org/Browser_will_not_start_up
* http://kb.mozillazine.org/Error_loading_websites -
I was told I had to upgrade Firefox to 4.0, downloaded the dmg, launched it and now Firefox will not open at all. It tells me "The operation can't be completed because you don't have permission to access some of the items." Also, that "Firefox cannot be opened because of a problem." And it give a bunch of code. This is my main browser. What is happening here? My OS X is 10.6.7. Has this caused a problem?
If you right-click on your Photoshope.exe, select Properties, there should be a Compatibility tab. There you can select Windows XP, Windows 2000, Winows 98 or 95. One of these should allow you to open Photoshop 6, unless you mean CS6.
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I copied a lot of photos from an iphone to a DVD using a Windows 7 laptop, now I cannot access those photos on the DVD. HELP! In Windows Exlporer I can see the data on the disk in the details but when I click on it nothing appears as if there is nothing on it.
It should. So they aren't shown in the Last Import smart album, right? Try the following:
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - Run Option #4, Rebuild Database, followed by Option #1 if needed.
OT -
safari, chrome and firefox cannot verify identity of secure websites after upgrading to 10.7.4, apple engineers have tried multiple things including operating system with no success
There are several threads about this problem, most notably one called 'Invalid Certificates' is over 4 pages long. Many of us have experienced difficulty connecting to banking and other secure sites. On my Macbook Pro, I cannot get to my banking site with any browser, however I can get there on my iMac using Safari, but get the 'Invalid Certificate' notice with FF and Chrome. The problem started after the installation of 10.7.4. I have sent a message to Apple--they will be dismayed to hear that I cannot complete an order at their online store!
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I just installed this update and now I cannot access "Mail" at all. I tried reinstalling the program, but that does not work, either. Help!
Paldeng, thanks for the suggestion. I've done all that. I can connect to the server, but apparently they are not recognizing my ID and password. I can use the server program if I don't go through Mail (using the same ID and password). My mother in another state with another provider has had the same email issue, as also my husband on his laptop who uses the same internet connection I do. His worked fine until we had it repaired at the Apple store and all the original programs reloaded (with the required updates, I assume). We can receive email in Mail, we just cannot send.
I contacted my service provider, and we went over my connections. They said it was not their problem and connected me with Apple, resulting in a charge to me because my warranty is long expired. Apple swears it is not their problem, it is the provider, so here I sit. My son was able to fix my Mom's Mail (she's 97) and got my husband's working also, until mine went out, by tweaking connection descriptions and ports remotely. The thing is, we had not messed with any of those settings, so what changed? I just did not want to bother my son again, as he has many other demands on his time.
Since this fiasco with the Mail v4.6 update, I'm wondering if something else was updated that works well with Lion and Mountain Lion, but does not work well with Snow Leopard and Leopard. I think the problem I had with the Mail update was that my Mail program had been renamed to Mail (original), and therefore was not being recognized by the update. Perhaps they had another tweak in there somewhere that is affecting outgoing mail connections? -
I have reset my iPhone 5 and now it is asking me to activate my phone with my apple ID but when i put in my details in its say the my email address cannot be used to unlock my iPhone? help!
You need the Apple ID and password from the previous owner who set the Activation Lock. Where did you get this phone?
iCloud: Find My iPhone Activation Lock in iOS 7
Find My iPhone Activation Lock: Removing a device from a previous owner’s account -
iMac OS X 10.9.4
3.06 GHz Intel Core 2 Duo
4 GB 1067 MHz DDR3
I updated the system to OS X Mavericks and now I cannot open iPhoto with all my pics in.
I trying to update iPhoto 9.5.1 and this note appears:Make sure you're logged in to the App Store with the same Apple ID that you used to download and install Mavericks. If necessary, log out of the App Store and log back in.
If that fails contact the App Store support personnel via the link circled in this screenshot: -
I have upgraded my OS into Mountain Lion and now I cannot see any net storage disks. may someone help me? thanks
Hi kiwirudy,
I've had the same problem more than once since I started trying to download my 14 April purchase of OS X Mountain Lion.
I found a property list called manifest.plist in my ~/Library/Application Support/AppStore folder which had a Boolean property called failed checked. I unchecked it and afterwards I was able to resume my download.
Here are some steps I've found useful:
Close the Mac App Store.
make a copy of the ~/Library/Application Support/AppStore folder. For some strange reason the Mac App Store likes to just delete it in some circumstances, which will mean that one has to start one's download again from the very beginning.
Double click on the manifest.plist in one's ~/Library/Application Support/AppStore folder.
This should open it in Property List Editor.
Expand all the nodes (holding down the alt key and clicking on the highest collapsed node should do it.
Find a key called failed of type Boolean and uncheck it.
Save the manifest.plist and close it.
Open the Mac App Store.
The red message "an error has occured" should now be gone and one should be able to resume one's download.
In the event that the ~/Library/Application Support/AppStore folder gets deleted:
start the download again (it will start from the beginning), pause it and close the Mac App Store.
copy your backup copy of the pkg file back to its sub-folder (it's a numbered folder in the ~/Library/Application Support/AppStore folder).
Open the Mac App Store and resume your download.
It should continue from where it left off.
This has worked for me so far. I'm holding my breath. Don't know if I'll still be alive when it's finished.
Regards
Nic
Message was edited by: n c h
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