Norton told me to contact you concerning something that is trying to trick it into accepting insecure updates. Any suggestions.
Any suggestions?
This issue can be caused by the presence of leftover files in the Firefox program folder (defaults\pref) like a file firefox.js that overrides the update URL with a wrong link.
Do a clean reinstall and be sure to remove the Firefox program folder to remove the file(s) that cause the problem.
See:
* [/questions/826858]
Similar Messages
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It has happened more then a few times Its pops up and says Something is trying to trick FF into accepting a fake update.
This issue can be caused by the presence of leftover files in the Firefox program folder (defaults\pref) like a file firefox.js that overrides the update URL with a wrong link.
Do a clean reinstall and be sure to remove the Firefox program folder to remove the file(s) that cause the problem.
See also:
* [/questions/826858] -
I got this message:" Software Update Update failed Something is trying to trick Firefox into accepting an insecure update. Please contact your network provider and seek help." What on earth is this about? I am not computer savy.
taken from https://support.mozilla.com/en-US/questions/826858:
''This issue can be caused by the presence of leftover files in the Firefox program folder (defaults\pref) like a file all.js or firefox.js''
''Download a fresh Firefox copy and save the file to the desktop.
Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html ''
''Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.''
''Do not remove personal data if you uninstall the current version.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.''
''Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.''
''If the problem persists See also:
https://support.mozilla.com/en-US/questions/815130?page=2#answer-185385''
Check and tell if its working. -
I'm getting an error message from Firefox that says, "Something is trying to trick Firefox into accepting an insecure update. Please contact your network provider and seek help." Do you know what is going on here--what this problem could be? (I do have the latest Firefox version already installed. I have previously received Firefox error messages that say "Firefox Update Failed." However, I already had the latest Firefox version installed when I received those error messages.)
Apparently this occurs when Firefox has problems with security certificates. There have been a few questions about this. I will try to get advice about this.
Apparently you are using Internet Explorer 9 (From your system details). Do you have Google Updater plugin installed on Firefox ?
(That been implicated in this sort of problem by one poster, and some users with the problem do have Google Updater, but some do not) -
messege appears 5 or 6 times a day
See:
*[/questions/815130]
*[https://bugzilla.mozilla.org/show_bug.cgi?id=653830 Bug 653830] - Popup notice Software Update - Update Failed - Something is trying to trick Firefox into accepting an insecure -
The 1st message goes on to say, "Please make sure that you have the latest version of Firefox from http://www.firefox.com." Assuming 4.0.1 is the latest version, it seems this is a bogus message and I haven't clicked on the link.
The 2nd message goes on to say something like, "if this continues [the attempt to trick Firefox into accepting an unsecure update], contact your network administrator."
I started getting the messages on all 4 of our PC's (2 desktops running Windows 7 Home Premium 64-bit, 1 running XP 32-bit, & a laptop running Vista Home Basic 64-bit) after updating to Firefox 4.0 on them. I manually updated to 4.0.1 on all thinking that would stop the messages, but it hasn't.
I loaded & ran free versions of McAfee Stinger, Malwarebytes Anti-Malware, and Super Anti-Spyware programs on all our PCs; each program found & repaired some infected files on each computer, but the messages continue on all.
Thanks for any help you can give.Apparently this occurs when Firefox has problems with security certificates. There have been a few questions about this. I will try to get advice about this.
Apparently you are using Internet Explorer 9 (From your system details). Do you have Google Updater plugin installed on Firefox ?
(That been implicated in this sort of problem by one poster, and some users with the problem do have Google Updater, but some do not) -
The error window is titled 'Update failed" and I quoted the message in the window in my question. I don't know what software is trying to update or why this message appears. I contacted my ISP and they told me to contact Mozilla. Thanks for any help.
This issue can be caused by the presence of leftover files in the Firefox program folder (defaults\pref) like a file firefox.js that overrides the update URL with a wrong link.
Do a clean reinstall and be sure to remove the Firefox program folder.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
See also:
* [/questions/826858] -
OS is Win Vista
This issue can be caused by the presence of leftover files in the Firefox program folder (defaults\pref) like a file firefox.js that overrides the update URL with a wrong link.<br />
Do a clean reinstall and be sure to remove the Firefox program folder.<br />
See also:
* [/questions/826858]
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
This message appears in regular intervals. I think it is intended to prevent Man-in-the-middle-attacks that want to foist you a rogue Firefox update.
In my company the "Microsoft Forefront Threat Management Gateway" with HTTPS inspection is used. This HTTPS inspection is done by installing a local (company-controlled) Certification Authority in the browser on the users computer and then performing a de/encryption of the SSL-stream on the proxy server.
But as Firefox not only verifies the certificate of the update server, but also the Issuer of the certificate, the update is rejected because of a possible Man-In-The-Middle-attack. In case of the "Microsoft Forefront TMG" this is an intended MITM-attack ...
Is there any possibility to change the expected certificate chain of the update server in Mozilla Firefox?To access the preferences:
<br> Type '''about:config''' into the url bar and hit enter. Click on the ''I'll be Careful'' button. Then type '''app.update.certs.1.issuerName''' in the filter or search box. Then double-click the pref or right-click > Modify and fill in the new value. Then close Firefox to save the changes.
To add the other 2 preferences (app.update.certs.3.commonName & app.update.certs.3.issuerName) that are not there by default, right-click on one of the prefs inside the the about:config window. Then choose '''New > String'''. Then fill in your custom values in the boxes that pop up for each preference. Make sure to close Firefox to save the changes.
Example screenshot:
<img src=https://support.mozilla.org/media/uploads/gallery/images/reset_ua1.png> -
when i try to turn on my gen four ipod, a white screen appears. Parts of my back ground pop up.All this started to happen when i dropped my ipod when i took it out of the case. Please comment if you have something that can help me. thanks
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I get a message "The Itunes server could not be contacted, check your internet connection" when trying to check for Ipod Nano software updates. I have a 1st generation Nano and haven't updated the software for a while. My internet connection is working. Was thre a change in the internet address for NANO software updates? Do I have to reconfigure something in Itunes to point to the correct address?
What version of iTunes are you using? The latest is 10.6.3. In iTunes, choose Help -> About iTunes to check the version number. If it's lower than 10.6.3, download the latest version from here.
B-rock -
I can't get my contacts from my IPhone to upload into my iCloud on my PC so that I can load them into my IPad. Any suggestions?
I'm not sure if you mean to say "back up" because a backup does not include contacts. What you need to do is go to Settings>iCloud and turn on both icloud and contacts. That should connect the phone to icloud and sync the contacts.
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ipad is connected to the computer however doesn't show up in the menu, I'm trying to restore it but am concerned that it will restore the iphone and not the ipad. any suggestions?
Hi vanover7,
It sounds as if when you connect your iPad to your computer it does not show up in iTunes, is that correct?
Please use the steps in this article to troubleshoot the issue -
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L -
I have a US Mac living in the UK. I tried to download both the British and American version. Both state "You cannot use the application Firefox with this version of MAC OSX". Any suggestions how to proceed?
Firefox 4 requires at least OS X 10.5 and an Intel Mac. You can get the latest version of Firefox 3.6 which works on OS X 10.4 from http://www.mozilla.com/en-US/firefox/all-older.html
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I've tried everything in this article and still can't send or receive email. I also contacted my provider and everything is working on their end. Does anyone have any suggestions?
Went to Apple Genius Bar. Info from them plus my provider resolved the issue
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