Norton Toolbar disappears

EVERY time I update Mozilla Firefox my Norton Toolbar disappears, if this keeps happening I will uninstall Mozilla firefox PERMANENTLY.
Also why when clicking on the contact us button am I being redirected to the previous page.
Other Firefox faults include when trying to send an email Firefox actually blocks the message from being sent

''''' "Other Firefox faults include when trying to send an email Firefox actually blocks the message from being sent " '''''
Firefox doesn't do email, it's strictly a web browser.
If you are using Firefox to access your mail, you are using "web-mail". You should seek support from your service provider or a forum for that service.

Similar Messages

  • I upgraded to Firefox 19 and my Norton tool bar no longer works. I use the identity safe feature on the Norton toolbar. How do I get it to work ?

    After automatic installation of Firefox 19 the Norton Toolbar has disappeared.
    The extension of Norton Toolbar 2013.2.4.2 has been set off.
    I use Windows XP, everything is fully updated including Norton Live Update, but nothing works.
    You can find the same problem with older versions by others.
    Why don't they work together to avoid that my weekend vanishes in searching for solutions.
    All these automatic 'solution finders' are a ruin for an old user.
    Perhaps you can help, thank you

    Thank you all for your reactions. This morning the problem is solved by the helpdesk of Norton Symantec. The problem on my Vaio XP was extra: the old toolbar was set off by Firefox, but could't be removed.
    Therefore they had to remove Norton completely and then reinstall the whole program.
    That deliverd the solution: extension 2013.2.4.2 was removed and replaced bij 2013.3.1.3.
    I think that these kind of problems could be avoided when we could remove the disabled extension, so it wouldn't block the new one??
    My problem is now solved. I hope someone else can use this. Thank you!

  • How do I go back to the last version in the 9 series? I need my Norton toolbar, but it doesn't work with FF10. I tried the forcing, but that doesn't work. All my logons are stored in Norton.

    Windows 7 ultimate edition, Dell Studio XPS PC.
    I used Norton utilities, and store all my logons and passwords int he identity safe. With Foxfire 10, my identity safe has disappeared. I tried the routine of forcing add-ons to work and it still doesn't.

    Norton generally releases an update within a few hours of a new Firefox version and they did so yesterday
    *http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-10-Support-for-Norton-Toolbar/td-p/648241
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
    Not related to your question, but...
    You may need to update some plug-ins. Check your plug-ins and update as necessary:
    *Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
    *Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
    *Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
    *Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
    *'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

  • Tinyurl toolbar disappeared after I installed FF7.0; the Firefox "fix' did nothing.

    I updated to FF7.0 yesterday. I now find that my indispensable TinyURL link tab that had been in my toolbar in the previous FF version has disappeared and is not to be found anywhere. I tried the missing add-ons "fix" featured on the FF website but it did nothing. I need this TinyURL link badly. Can anyone tell me how to make it visible again in FF7.0? Thank you.

    For the Comcast Toolbar see Comcast for an updated version of that Toolbar.
    See this for the Norton Toolbars. <br />
    http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Toolbar-not-compatible-with-FF-4-0-1/td-p/442788

  • What happened to my Norton toolbar - identity safe, norton search etc. ?

    When I downloaded the new firefox v4 the Norton toolbar which i used daily and need, disappeared. I was wondering if there was a fix to this or if and how to reinstall v3.6.

    Symantec need to update their Firefox add-ons so that they are compatible with Firefox 4. They have indicated that for Norton 360 they plan to release an update to Norton 360 to support Firefox 4 in early May - http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20100720113635EN&ln=en_US
    I do not know about the time scale for updates for other Norton products. Pending the update by Symantec, if you want to use the Norton add-ons you will need to downgrade to Firefox 3.6.
    To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.
    You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.
    To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.
    For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

  • Norton Toolbar does not autocomplete afer sync'ing with Firefox 8.0.1 or 9.0.1

    I recently dl'd all of the Norton 360 v5.0.1.29 Liveupdates and synced everything to expose the latest Norton toolbar add-in. When I try to sign into any saved web page such as my email account, neither of the apps. are auto completing the form with userID and password details!?? Can someone help me ressolve this issue?
    Thanks . . .
    TomJ

    No I am talking about the functionality of using Norton to autocomplete my signin details such as USERID and PASSWORD information that is usually required to access a particular website's forums & subscriber features.
    Thanks . . .
    TomJ

  • I downloaded a new version of firefox. It said it had problems with my norton toolbar and now it doesn't feature it in the window. I'm not that comp savvy. How do I either get the Norton toolbar up or go back to the old firefox? Thank you.

    I downloaded a new version of firefox. It said it had problems with my norton toolbar and now it doesn't feature it in the window. I'm not that comp savvy. How do I either get the Norton toolbar up or go back to the old firefox? Thank you.

    Please authorize ADE 3 with same credentials that you used with older version of ADE

  • Norton Toolbar 5.6 - Works on Laptop FF 4.0.1, but not Desktop FF 4.0.1

    Norton Toolbar works on my laptop (HP Envy 17 - 3D), but not my desktop (Dell XPS 7100). Following are the basics of the operating environments and program versions.
    Dell XPS 7100: AMD-chip; Windows 7, Home Premium w/ Service Pack 1; FF 4.0.1; Norton Internet Security 2011, v. 18.5.0.125.
    HP Envy 17 - 3D: i7-chip; Windows 7, Home Premium w/ Service Pack 1; FF 4.0.1; Norton Internet Security 2011, v. 18.6.0.29.
    I have run liveupdate every few minutes, but still the Norton Toolbar is not updated. When I check add-ons Norton Toolbar 5.5 is disabled; but my laptop add-ons shows Norton Toolbar 5.6, and IdSafe and SafeWeb are definitely present and working on the laptop.

    I had the same problem. Solved by downloading latest update from Symantec and letting updater run. This does not require an uninstall of the current version but may require a reboot.
    Links below for latest version updaters:
    Norton 360
    http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&selected_nav=&pvid=&entsrc=CED_pubweb&layout=&docurl=20090225155411EN
    Norton Internet Security
    http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&selected_nav=&pvid=&entsrc=CED_pubweb&layout=&docurl=20080904160721EN
    Hope this is of use

  • I often rely on my Norton Toolbar for sites, and it does not work with the new updates. Can I uninstall recent Mozilla updates until this add-on works with Mozilla, or am I stuck? Thanks!

    It's probably really easy to figure this out and uninstall the updates but, well, I'm slightly tech-illiterate! I use my Norton Toolbar a lot for those sites I visit infrequently, and this non-compatibility issue is the same reason I stick with Mozilla over Chrome, but now I can't even use my Norton information with Mozilla. Thanks.

    http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Toolbar-not-compatible-with-FF-4-0-1/td-p/442788

  • My back button and refresh button and my yahoo tool bar are dimmed a lot when I open up firefox. So as a result, I cannot use the back button nor my refresh button AND my yahoo toolbar disappears a lot. I have tried to get on your chat session but it is a

    <blockquote>Locked by Moderator as a duplicate/re-post.
    Please continue the discussion in this thread: [/forum/1/688252]
    Thanks - c</blockquote>
    == Issue
    ==
    I have another kind of problem with Firefox
    == Description
    ==
    My back button and refresh button and my yahoo tool bar are dimmed a lot when I open up firefox. So as a result, I cannot use the back button nor my refresh button AND my yahoo toolbar disappears a lot. I have tried to get on your chat session but it is always closed. I need one on one help. Please reply with resolution.
    == This happened
    ==
    Every time Firefox opened
    == two or three months ago
    ==
    == Firefox version
    ==
    3.6.3
    == Operating system
    ==
    Windows XP
    == User Agent
    ==
    Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 (BT-canvas) Firefox/3.6.3 GTB7.0 (.NET CLR 3.5.30729)
    == Plugins installed
    ==
    *-npdnu
    *npdnupdater2
    *Coupons, Inc. Coupon Printer DLL
    *Coupons, Inc. Coupon Printer Plugin
    *The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
    *6.0.12.448
    *RealPlayer(tm) LiveConnect-Enabled Plug-In
    *RealJukebox Netscape Plugin
    *Default Plug-in
    *Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
    *BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
    *Shockwave Flash 10.0 r45
    *Yahoo Application State Plugin version 1.0.0.7
    *3.0.50106.0
    *My Web Search Plugin Stub for 32-bit Windows
    *Google Updater pluginhttp://pack.google.com/
    *Google Update
    *Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
    *Npdsplay dll

    * If the menu bar is hidden then press and hold the Alt key down, that should make the Menu bar appear (Firefox 3.6 on Windows) (see [[Menu bar is missing]]).
    * Make sure that you have the ''Navigation Toolbar'' and other toolbars visible: View > Toolbars .
    * If items are missing then see if you can find them in the View > Toolbars > Customize window.
    * If you see the item in the Customize window then drag it back from the Customize window to the Navigation toolbar.
    * If you do not see that item then click the Restore Default Set button in the View > Toolbars > Customize window.
    See also [[Back and forward or other toolbar buttons are missing]] and [[Navigation Toolbar items]]
    See http://kb.mozillazine.org/Toolbar_customization

  • 4.01 is not compatible with Norton toolbar?

    I have used Firefox religiously for the last few years and have always been happy with the stability and reliability. But now I have installed the latest version only to find that it did not work with the Norton Toolbar and the Identity Safe in particular. So, I have had to reinstall the 3.6.17 and uninstall the 4.01. Now the earlier version is not functioning correctly. Keeps asking me if I want it to be my default browser, has the home, reload and stop icons relocated in unlikely places and doesn't function with the same predictable reliability. Can I get a fix for this? Or can I get an update notice when the bugs have been worked out of the new version so that I can get the Norton Toolbar back?

    Symantec need to correct a mistake they made with their add-ons. They originally updated their add-ons after quite a delay to work with Firefox 4.0 as shown here - http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-4-compatibility-hotfix-is-now-available/td-p/428894
    They made an error with the update in only listing it as compatible with Firefox 4.0, so they will not install on Firefox 4.0.1 and subsequent Firefox security updates. Symantec have indicated they will be releasing an update to correct their error soon, for details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Toolbar-not-compatible-with-FF-4-0-1/td-p/442788/page/12

  • In Firefox v4.0.1, custom toolbars disappear from the toolbar menu when I open a "New Window".

    1.
    I created a new toolbar in Customize... / Add New Toolbar. It's on the list of toolbars and opens up '''most times''' I start Firefox, but not ''always''. I have tested it and it is completely random.
    2.
    Same type of problem as 1., but '''''everytime''''' I use the 'New Window' feature the custom toolbar disappears from the toolbar menu and if I need to use it, I have to '''save all tabs as bookmark''' then close and reopen FireFox so I get my original window [where the toolbar shows up]. AARRRGHH.
    I've been using FF for 7 years now, so I know enough to rule out corrupted localstore.rdf, new or updated add-ons (I could be wrong though, as I often am...).
    Has this come up with other users? Am I being cursed? [lol] any help would be appreciated.

    cor-el,
    Sorry it took so long to get back to you.
    You know, you're right. I should try everything, no matter how smart I think I am!
    It's been 3 days since I deleted the localstore.rdf file and so far so good.
    Thanxs for the help

  • Upgraded to Firefox 4.0.1 and can no longer use my Norton Toolbar. How do I go back to my old and usable Firefox?

    I utilize Norton Toolbar 4.6 and Firefox reports it is disabled because it is incompatible with Firefox 4.0.1. Since I utilize this functionality far more than any increased functionality in the new Firefox how can I go back to the previous version I was using? That was Firefox 3.6.17. Everything works and I am happy to wait until Norton supports the new version.

    Please do the following.
    Go to [http://www.mozilla.com/en-US/firefox/all-older.html Download Firefox v3.6.17] and download it to the desktop.
    Then go to Add/Remove Programs, scroll down to Mozilla Firefox and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).
    Then reboot and delete the folder called Mozilla Firefox at this location: C:\Program Files\Mozilla Firefox
    Finally run the installation file you downloaded to the desktop earlier.
    Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.
    '''EDIT''': Keep an eye on this thread [http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-product-compatibility-with-Firefox-Updates/m-p/443808 Norton product compatibility with Firefox Updates]

  • Norton toolbar no longer compatable with firefox 4. Do I need to go back to IE so I have it working?

    Norton toolbar incompatible with Firefox 4. I need to use IE or Safari for my browser since I upgraded. I would prefer to use Firefox but to many things are no longer compatible.

    Norton have a history of being slow when it comes to updating their products to work with Firefox updates. Norton have indicated they plan to release an update to Norton 360 to support Firefox 4 in early May, I do not know about other Norton products - http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20100720113635EN&ln=en_US
    If you want you can downgrade to Firefox 3.6 pending updates from Norton.
    To downgrade to Firefox 3.6.* you can uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.
    You can then install Firefox 3.6.* available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.
    To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.
    For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

  • Firefox 9.01 does will not recognize/update Norton Toolbar update

    Problem 1 on a Win 7 Pro computer: Firefox 9.01 has disabled Norton Toolbar ver. 2011.7.3.6 and will not update to the latest Norton toolbar version (2011.7.4.3). I have checked for updates in the add-on tab, and preformed Live Updates on Northon 360 version 5.0, and rebooted endless times to no avail. Other than going back to Firefox 8, is there any other solution? BTW, Norton IPS is at ver. 3.2 (OK).
    Problem 2 on a Win XP Pro computer: Similar to above also with Norton 360 ver. 5.0. In this case, however, Norton Toolbar is stuck at 5.6, and Norton IPS is stuck at 2.0. Both refuse to update regardless of how many time I perform Live Update on Norton (and reboot).
    VERY FRUSTRATING!!

    You need to run LiveUpdate with Norton as per http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-9-Support-for-Norton-Toolbar/td-p/615563
    If you are having problems with Norton and or their Extension in Firefox then you may get better support on Norton forum.

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