Not 7821 in the list of avaliable devices
Good day! I want to register a phone 7821. But when I try to add this phone in CUCM, I cannot find it in the list of the phones. I have CUCM version 9.1.2 and according to datasheet this call manager supports phones of series 78XX. What kind of issue do I face? How can I fix it?
Hi,
u need to have latest device pack uploaded in all Call manager servers in a cluster.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/devpack_comp_mtx.html
http://software.cisco.com/download/release.html?i=!y&mdfid=284510097&softwareid=282074299&release=9.1(2.12031)&os=
regds,
aman
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